Dell :: Inspiron 15R 5521 Integrated Camera - Webcam Not Working
Jan 28, 2014
I upgraded my laptop software to win8.1. My webcam in the device manager looks to the integrated camera but webcam is not working. I tested by Dell PC Diagnostics shows my webcam is installed and its picture from camera showed but windows camera app and all app don't show anything.
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Jul 5, 2014
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Just installing Windows 8.1 Professional on my old Inspiron 1525 laptop.
Everything is working well except this windows camera isn't works. Refer to my attached picture.
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Oct 11, 2011
How to get Dell's Integrated webcam to work? I have drivers install apparently (according to device manager), yet I'm unable to access the webcam.
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Feb 8, 2014
I purchased a dell inspiron 5521 a few months back but i didn't get any windows 8 CD with it. I have to reinstall my windows, but when i try to do it with my friend's original windows CD, error says product key entered is different. I don't even know the product key for my windows 8.
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May 25, 2013
I have accidentally deleted recovery drive on my Inspiron 5521 system during partition creation. My system is in warranty period. So I wanted to know how can I get recovery discs for the system .
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Jun 9, 2013
One day old Insiron R 5521 of mine has a problem. I get the error -"Recovery , Your PC needs to be repaired. The application or OS couldn't load because a required file is missing or contains errors. Error Code: - 0xc0000225 File:Windowssystem32winload.efi "
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Oct 25, 2013
I have A Dell Inspiron 15 3521 And I Updated To Windows 8.1,And My Camera App Is Not Working! It Just Shows That Camera Not Detected!
And The Bluetooth Is Also Not Working From Since The 8.1 Update!
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Nov 17, 2013
I have an Inspiron 17R SE 7720 and yesterday evening I updated from windows 8 to windows 8.1. This went good. Only this morning I noticed my webcam don't work anymore. Before the update it worked fine. I use it daily to talk with my girl.
The only applicatie we use it for is facebook. When I use Dell Systeem Detect, and I let it check my webcam, it shows and it gives images. So I think it is not a problem of the hardware.
I also tried to download Dell Webcam Manager 2.0 but that says I dont have a special card in my laptop. Also when typed in my service tag in de website, I didn't get any new drivers / programs for the webcam.
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Jan 24, 2014
I have dell inspiron 5521 with win 8 pre install The Problem is that there is a warning in "Control PanelAll Control Panel Items System" is "Your Windows Experience index needs to be refreshed" and when I try to refresh it will continue for some time and then shutdown in between with Pop Up warning "The Windows Experience index For Your System Could Not Be Computed". And when i try check for solution in action center under Maintenance,this step show me a error i.e
"Problem: Video hardware error. Files that describe the problem: WD-20140116-2008.dmp" ....
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Feb 2, 2014
I got a problem in Windows 8.1 which doesn't detect the integrated webcam. It worked fine the last week but today it just wont start. My laptop is a DELL Inspiron 14R 5437.
I already reinstalled the Chipset with no luck. Also, opened Device Manager but there was no "imaging devices" label. Did an unistall of USB Root Hub, then restarted, but nothing. Checked BIOS but dont know where to really enable/disable.
Build-in app Camera in windows 8.1 shows "to get started connect a camera". Skype displays "Skype couldn't find a webcam. With a webcam, you can make video calls..."
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Oct 31, 2013
I have a Dell E5530 using windows 8.1 Been using laptop for 5+ months. For the first time today, I clicked the Camera panel and received msg
"Connect a Camera".
Ran Dell PC diagnostics, no errors were found. I do not have a Imaging Device folder (that stores the Webcam) in Device Manager. Installed Dell Webcam Central, but when launched, I get msg "Please plug in a supported device" I am not able to run this application either.
Do I need to load any Webcam drivers for win 8?
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Dec 23, 2012
I recently upgraded my new XPS 13 (L321X) to windows 8. Webcam central stopped working, It is getting detected in device manager. I tried installing the drivers again from dell site without any result. Whenever I open webcam it says close the other streaming video application to start video though I don't see any other video application going on in my system.
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Mar 7, 2014
I have a Dell Inspiron 530 and I cannot get WOL to work.
I have installed a new TP-LINK TG-3468 Network Card, which supports WOL.
Remote Wake Up is enabled in the BIOS, as are the usual required settings on the Network Card properties.
However whenever I hibernate, sleep, or shutdown my PC, the lights switch off on the Network Card so it is no longer receiving a connection.
Running Windows 8.1 - have also disabled Fast Startup .
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Apr 10, 2013
I'm using a Dell 3420 Inspiron 14 with windows 8. Everything was going smooth until last week when all of the Metro Apps no longer function, i don't know if it is caused by a windows update or not. They can't be opened at all, Windows Store also can't be opened.
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Jul 6, 2014
I installed Windows 8.1 enterprise on my Dell Inspiron 17R yesterday. Everything seems to be working great, except for one thing. I just noticed that pinch to zoom is no longer working via the touchpad. I came to rely on this feature quite a bit when running Windows 7. There are no issues in device manager, but under Mice it shows PS/2 compatible mouse instead of Synaptics touchpad. How to correct this and get my pinch to zoom back.
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Jan 9, 2014
Since past few days WiFi is not working on my Inspiron N4010 laptop. I am able to connect to internet through LAN cable but with wifi it keeps showing the yellow symbol in the network icon in system tray.
And For Bluetooth , the icon is not getting displayed in the system tray. Even If I am trying to start it with BTTray.exe it still doesnt work. And Bluetooth adapter is off, how to make the adapter on.
I tried installing the latest drivers of network .....
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Jan 14, 2013
I bought Dell 5521 2weeks ago (8gb ram 1tb hdd i5 1.70ghz). Whatever, now, i can't use my FN+F4/F5 keys. I can't control/change my screen brightness. Other Fn keys are normal. I can use them but just i can't use my brightness. What should i do? A person said me that "download the Fn key's driver" but i don't know which driver is.
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Jul 23, 2014
How do I change from the front camera to the rear camera?
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Dec 10, 2013
I have a DELL Inspiron 15 3521 running Windows 8.1 x64. Whenever I wake up the computer after hibernating my webcam is not working properly. A yellow exclamation mark is shown on the entry "Intel 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D" under USB Controllers in Device Manager.
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Apr 10, 2014
I have a Dell laptop running Windows 8.1 and my camera app recently stopped working. When I open the app a message comes up saying - We can't get to the camera roll right now.Something went wrong while accessing the camera roll.
I assume that the default save location for photos and videos is my pictures library but there is definitely a folder there called "Camera Roll" so what is the problem? Also, is there any way that I can get the photos to save to SkyDrive?
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Jul 30, 2013
I recently purchased a Dell Inspiron 17R SE.
The first thing I wanted to do to it was transfer the OS to an SSD, and use the 1TB drive that came with the computer as a data drive.
I wanted to shrink the C: OS partition so it would fit on my SSD but the Windows Shrink Partition tool wouldn't let me due to unmovable files.
I tried using the Windows 7 File Recovery backup tool to do a backup. With over 500 GB space on my backup drive and only 65 GB used on the 1Tb drive I was backing up, it kept telling me not enough disk space. Eventually I gave up.
I opted to install EaseUS TODO Backup and tried to backup the the whole 1TB drive. It raised an error indicating too many unnamed partitions. I opted to backup only the C: OS and the EFI System partition - leaving 3 oem hidden partitions not backed up as I wasn't going to do anything to them anyway. It worked.
I used EaseUS Partition Master to shrink the C: OS partition to 120 GB. Worked again.
I thought now would be the time to generate the Windows backup - created an image OK. Afterward however, it failed to generate the system recovery disk indicating some invalid parameter error. This was concerning. I went to the Dell Backup and Recovery tool and it told me it couldn't find the recovery partition. Not good again.
In disk management, all partitions are still there. I'm pretty sure the 3 OEM hidden partitions (40Mb, 500Mb, and 14.73Gb) had names in brackets like 'Healthy (Recovery Partition)', ... They all just say 'Healthy (OEM Partition)'. I'm guessing EaseUS Partition Master messed up their names and/or messed with their content.
At this point, the computer still works fine, and on the second pass I was able to backup the entire drive using EaseUS TODO Backup. I can't use the Dell or Windows backup utilities. I'm not sure what mess I created by messing up the 3 oem partitions, or if I can recover somehow.
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Jun 25, 2013
Diagnostics says all is fine no problems found. I can boot to bios... cant boot to safe mode.
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Jul 17, 2014
My dell Inspiron 15 7537 crashed by itself yesterday.
It wants to restart and repair itself but every time it does it fails and tries again.
What should/can I do to repair it?
Or should I just try to install windows 8 again? And how do I do that?
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Nov 8, 2013
I have just upgraded to Win 8.1 (Pro) OS.
I have downloaded and installed new drivers for Win 8 (Pro) last year.
Are the drivers for Win 8 suitable for Win 8.1 PC?
May I know if Dell going to come up with new drivers for Win 8.1?
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May 19, 2014
I was wanting to dual boot a Dell pc inspiron 600 with win 8. I thought I will breeze through it like I used to circa WXP/Vista/W7 and didn't research what changes there might be with Windows 8. I have focused my attention more on Android and I really should have done that research.
I hadn't backed up externally docs that I needed to save - so I will remove the drive and copy the contents to my laptop to be on the safer side. So the first wrong move has led to missteps.
I downloaded Easus and created a blank disk space before the current active partition instead of behind it. I thought I needed to have win 7 in the first partition. Before rebooting I also installed a popular freeware boot selection manager (I totally forget the name but I know some most will know the one I am referring to EDIT: ***EasyBCD*** ). It gave me a warning that no bootable system was selected. I kept editing to point it to current Windows 8 but nothing changed. It also warned me that my pc might not boot. I thought I will fix it to a bootable drive with my old discs-Ultimate boot cd, CPM, etc. Easus performed creation of the new partition and then trouble started. It refused to boot.
None of my discs are working as they did before Windows 8. on UBCD Fdisk cannot find any partition it can make active. I decided not to write an new MBR. My windows 7 install CD is giving me the "Windows cannot be installed to Disk 0 Partition X" details ->"The selected disk is of the GPT partition style."
Here are the partitions
My questions are: At this point I don't mind to have only windows 7 installed or if this situation is salvageable a dual boot then I don't have to remove the drive to copy the docs. I can just boot into 7 (which is what I mainly want to use) and just have access to Windows 8 partition from there to access my docs. I would prefer not to pull the drive out if I can avoid it but only if I know for sure what I am doing.
Second question : I believe partition 3: 489GB is the newly created one and Part 4 OS would be the Wind 8 partition. How can I know for sure that this is the wind 8 partition?
If I format the partition 3: 489GB will windows now allow for windows 7 to be installed?
Is there any way I can fix windows 8 partition to boot?
Lastly the basic question is how do I fix this error so that I Can install windows 7?
I don't have any pre-created OS discs of Windows 8. My current laptop is a toshiba win 7.
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Jun 13, 2013
I have a new laptop with Windows 8 and I really like it. I also have an older Dell Inspiron 1521 with an AMD 64 bit processor, 4 gig of RAM and a 160 gig SSD. It runs Win7 just fine and I believe it will run Windows 8. My new laptop came with 8 installed so I don't have a box to check the low end specs for running 8. I have Linux on it now and I would like to run both. It boots in to Linux in 20 seconds, about the same time as my new Windows 8 laptop.
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Nov 20, 2013
Hey I just got a brand new Dell Inspiron with Windows 8 (got it yesterday). In the power options I have the settings set to sleep when closing the lid of the laptop, but the computer seems to always turn off. When I open the lid, my computer is completely off and I have to press the power button to turn it back on and wait for windows to reload.
This is not a battery problem as it happens even when plugged in. I have also tried using the command prompt "powercfg /hibernate on" but it hasn't fixed anything.
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Mar 31, 2013
I own dell inspiron 14z and i tried to install windows 8 on the 32SSD drive, i turned SATA controller to AHCI and installed the OS. Windows was booted ones and it was all fine but when i restarted the computer it consistently led to the screen "your pc ran into problem and needs to restart...." I tried turning back to ISRT and same, I reinstalled windows and turn the acceleration of but after installing the driver an error was occurred says "your computer does t meat the minimum requirements....".
I turned back to ISRT and tried to install the windows again but it could not find the hard drive even after browsing through usb (it was loading and loading but didn't find anything) and now i really don't know what to do...
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Oct 8, 2013
I have a Dell Inspiron One 2330, which had Windows 8 Pre Installed, one fine day it stopped booting windows 8...
No matter, I had the recovery media... I made a full system restore... and nothing... it still does not boot.
Black screen after windows logo.
Dell Diagnostics accused no trouble whatsoever, all the tests performed successfully.
After a lot of tinkering, I managed to go back to Windows 7, the system runs fine, but I am running a trial license of Win 7, as I have not yet bought a license (I actually tried restoring the system using the Dell generated backup disks AND the Windows 8 OEM Disk, provided after those did not work).
What could be preventing Windows 8 from booting, since neither the installation fails, nor the HDD acuses any problem?
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Dec 15, 2012
I have an Inspiron One 2305 All in One with touch display and was planning to upgrade to Windows 8. However, I just noticed on the Dell Support site that they do not support the upgrade, and thus, don't recommend owners of this computer doing the upgrade.
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Sep 21, 2013
I'm trying to figure out if my Dell Inspiron N4010 has full compatibility with Windows 8. I downloaded the Windows 8 Upgrade Assistant. The two issues I have are Secure Boot and was touch capabilities my Dell Computer has if I decide to upgrade to Windows 8.
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