Dell :: Brand New Inspiron R 5521 Win8 OS Boot Failure
Jun 9, 2013
One day old Insiron R 5521 of mine has a problem. I get the error -"Recovery , Your PC needs to be repaired. The application or OS couldn't load because a required file is missing or contains errors. Error Code: - 0xc0000225 File:Windowssystem32winload.efi "
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Feb 8, 2014
I purchased a dell inspiron 5521 a few months back but i didn't get any windows 8 CD with it. I have to reinstall my windows, but when i try to do it with my friend's original windows CD, error says product key entered is different. I don't even know the product key for my windows 8.
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May 25, 2013
I have accidentally deleted recovery drive on my Inspiron 5521 system during partition creation. My system is in warranty period. So I wanted to know how can I get recovery discs for the system .
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Jan 28, 2014
I upgraded my laptop software to win8.1. My webcam in the device manager looks to the integrated camera but webcam is not working. I tested by Dell PC Diagnostics shows my webcam is installed and its picture from camera showed but windows camera app and all app don't show anything.
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Jan 24, 2014
I have dell inspiron 5521 with win 8 pre install The Problem is that there is a warning in "Control PanelAll Control Panel Items System" is "Your Windows Experience index needs to be refreshed" and when I try to refresh it will continue for some time and then shutdown in between with Pop Up warning "The Windows Experience index For Your System Could Not Be Computed". And when i try check for solution in action center under Maintenance,this step show me a error i.e
"Problem: Video hardware error. Files that describe the problem: WD-20140116-2008.dmp" ....
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Jun 25, 2013
Diagnostics says all is fine no problems found. I can boot to bios... cant boot to safe mode.
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May 19, 2014
I was wanting to dual boot a Dell pc inspiron 600 with win 8. I thought I will breeze through it like I used to circa WXP/Vista/W7 and didn't research what changes there might be with Windows 8. I have focused my attention more on Android and I really should have done that research.
I hadn't backed up externally docs that I needed to save - so I will remove the drive and copy the contents to my laptop to be on the safer side. So the first wrong move has led to missteps.
I downloaded Easus and created a blank disk space before the current active partition instead of behind it. I thought I needed to have win 7 in the first partition. Before rebooting I also installed a popular freeware boot selection manager (I totally forget the name but I know some most will know the one I am referring to EDIT: ***EasyBCD*** ). It gave me a warning that no bootable system was selected. I kept editing to point it to current Windows 8 but nothing changed. It also warned me that my pc might not boot. I thought I will fix it to a bootable drive with my old discs-Ultimate boot cd, CPM, etc. Easus performed creation of the new partition and then trouble started. It refused to boot.
None of my discs are working as they did before Windows 8. on UBCD Fdisk cannot find any partition it can make active. I decided not to write an new MBR. My windows 7 install CD is giving me the "Windows cannot be installed to Disk 0 Partition X" details ->"The selected disk is of the GPT partition style."
Here are the partitions
My questions are: At this point I don't mind to have only windows 7 installed or if this situation is salvageable a dual boot then I don't have to remove the drive to copy the docs. I can just boot into 7 (which is what I mainly want to use) and just have access to Windows 8 partition from there to access my docs. I would prefer not to pull the drive out if I can avoid it but only if I know for sure what I am doing.
Second question : I believe partition 3: 489GB is the newly created one and Part 4 OS would be the Wind 8 partition. How can I know for sure that this is the wind 8 partition?
If I format the partition 3: 489GB will windows now allow for windows 7 to be installed?
Is there any way I can fix windows 8 partition to boot?
Lastly the basic question is how do I fix this error so that I Can install windows 7?
I don't have any pre-created OS discs of Windows 8. My current laptop is a toshiba win 7.
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Mar 31, 2013
I own dell inspiron 14z and i tried to install windows 8 on the 32SSD drive, i turned SATA controller to AHCI and installed the OS. Windows was booted ones and it was all fine but when i restarted the computer it consistently led to the screen "your pc ran into problem and needs to restart...." I tried turning back to ISRT and same, I reinstalled windows and turn the acceleration of but after installing the driver an error was occurred says "your computer does t meat the minimum requirements....".
I turned back to ISRT and tried to install the windows again but it could not find the hard drive even after browsing through usb (it was loading and loading but didn't find anything) and now i really don't know what to do...
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Jul 25, 2013
Ihave Inspiron 15R 5520.
Iam installed fedora linux and. Lost the boot. For windows. Now i have recovery in partition and my system But. Not work !!
Now what I can do. How can i Dowland Image recovery?
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Aug 29, 2014
I have a brand new inspiron 5447, which was working fine till yesterday. If I try to boot now, it is just stuck at Dell logo and I am unable to go into BIOS settings. I tried pressing F2 and F12, but the screen is still stuck at same Dell logo screen.
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Apr 14, 2014
So, I got a Inspiron 3537 i5. Nice laptop for it's price. Downloaded all the manuals, made my recovery DVDs. All was well in my world.
First thing I noticed is that there is no info in the manuals for tweaking the BIOS and since it is my first experience with a UEFI bios I was a bit disappointed. Is there a manual available for it?
Next I upgraded ATI Drivers to 13.12. I am an old user who always knew that updates were usually a good thing to do. Got in the same problem as many others with PC screen not waking up from sleep.
Thought I would do a recovery from the disk, but after trying various combinations (Ctl+F11, F8, F12 etc) I couldn't find a way to boot in the Recovery console. I did the recovery from my DVD and the laptop works fine.
How to add in UEFI bios a boot option to the Recovery partition? I undersstand that I have to create a new boot option using "Add boot option" and the two options available are to boot to the 1st (windows EFI) or 2nd (recovery partition), but the path for the recovery efi file to be loaded is unknown (+ you can't have access to the recovery partition to see the contents of it from windows).
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Jan 14, 2013
I bought Dell 5521 2weeks ago (8gb ram 1tb hdd i5 1.70ghz). Whatever, now, i can't use my FN+F4/F5 keys. I can't control/change my screen brightness. Other Fn keys are normal. I can use them but just i can't use my brightness. What should i do? A person said me that "download the Fn key's driver" but i don't know which driver is.
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May 2, 2013
I bought dell inspiron 7520 and tried creating the additional partition on the hard drive. After rebooting the laptop started showing blue screen and saying that the file Windowssystem32winload.efi doesn't exist or is corrupt. Error code: 0xc0000225
Since the laptop was sold just with the installed windows but without the CD with windows8, I'm not able to reinstall it.
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Dec 26, 2013
On my friend's Dell Inspiron laptop, Windows 8 will not boot. I want to boot to the repair disk to restore an image I had created. F12 on boot does not show the DVD drive as an option. I went into Setup/Boot and disabled Secure Boot, still did not show the DVD as a boot option. I went back to Setup and selected Boot List Option>Legacy. Now it shows the DVD drive as an option to boot. I booted the repair dis, went through all the dialogs to select the image I had created, but when it goes to restore it it says it cannot because the image was made in UEFI, and it is now set for BIOS.
I went back into Setup/Boot and I see that the option Load Legacy Option ROM is now Enabled, it did it on its own. As a test I set it back to the defaults and re did it as above, and again it automatically changes Load Legacy Option ROM, which I assume is what is creating the problem.
So my question is what do I need to do to boot from the Windows Repair Disk?
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Oct 20, 2013
I have a Dell Inspiron 7720 Win 8 x64 PC which includes UEFI (described in Microsoft link below). However, UEFI is accessed on Win 8 from Settings Charm > "Change PC Settings". This requires that you have booted the system already. In case of a main disk crash, you need to boot from another drive, like a thumb drive.
During restart my Dell PC displays "F12 Boot Options" in lower right of screen during restart, but multiple presses of F12 during startup are ignored. Likewise when I try F1 or F2 during startup. So I have no way to specify an alternate boot drive.
I am thinking maybe my PC is defective, but also maybe I'm missing something. What is UEFI? - Microsoft Windows Support
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Apr 3, 2014
My (12-year-old) son's computer won't boot. It's a Dell Inspiron 17" running Windows 8, bought from Costco in July 2013. When I turn it on, Dell logo comes on and then in upper left it says "Checking Media [fail]", then "checking media" again, then "No Boot Device Found. Press any key to reboot the machine". I insert a USB recovery drive (it was made for my Toshiba that runs Windows 8.1, but it should work anyway, right?).
I choose US keyboard layout and it then opens into Recovery Environment. I choose Troubleshoot → Refresh Your PC. Message appears "The drive where Windows is installed is locked. Unlock the drive and try again." I go to Troubleshoot → Startup Repair, which runs and then says "Startup Repair couldn't repair your PC." I then go back to Troubleshoot → Command Prompt and run chkdsk on Windows drive (c). It says "Windows has checked the file system and found no problems." Dell would probably tell me it's a hard drive failure and tell me to buy another one.
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Aug 5, 2014
I just got back from vacation andwent to turn on my pc which worked before on my Gigabyte GA78LMTS2 and now cant boot into Windows, instalation media, anything. it just hangs on the BIOS load screen. I am using AHCI for my sata.
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Oct 26, 2012
I have just finished downloading the Win8 upgrade of 2.6 GB. There was a munu for me to choose "Intall" or "Install by creating a disc". I have choose "Install by creating a disc" > Next > Save the ISO file at my drive C. The file was a Window Zip file . I want to write this file to my DVD, I copied it from drive C ans paste it to my DVD and click Burn to CD. The system takes about 5 minutes to complete the burning. However, when I want to install Win 8 from this CD, I find that the file still is a Window zip file. I use Winzip to open it, but could not find the "RUN" button.
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Mar 15, 2013
I bought a new Inspiron with Win 8 a couple days ago. I was setting it up today and put in a my user name and password. I tried connecting to a network share and it wasn't working. I realized that I had my Windows user name spelled wrong. I went and changed the name then tried again and it still wouldn't work. I rebooted to see if it would work. When I got to the login screen the corrected name was there but it would not accept my password. I thought maybe I'd not entered the password I thought I did and tried several variations and could not get it to work.
I did not create a password recovery disk. I did not burn the Dell system recovery disks. I literally set up Windows for the first time, tried connecting to network shares, rebooted and now cannot get into the computer. I am stumped. I cannot seem to find the way to get to the Windows recovery after rebooting. I read about how I could get to safe mode from there but I can't find it. I reboot, hit shift+F8 and can get into some Dell hardware diagnostics utility and if I exit I can hit F12 and get some boot options none of which seem to do me any good.
I have no problem with reinstalling Windows but I don't have a recovery disk. I'm about this close to returning it to the store. What do I do?
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Feb 28, 2013
Since my Update from Win 7 64bit to Win8 the touchpad didn´t work. Tested the alps and synaptics Driver. But both dind´t work. (Hardware ID is named as ACPIPNP0F134&1923AA7D&0)
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Apr 13, 2013
i am using an inspiron 14 with windows 8 single language (US English).
i recently downloaded a chinese music player from www.duomi.com and windows 8 is only displaying part of the chinese wordings in the software correctly, the rest are like alien characters.
image: [URL]...
What should I do?
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Sep 12, 2013
I am trying to install a new OS and I want to boot from the CD on Windows 8?
How would I do that?
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Jul 30, 2013
I recently purchased a Dell Inspiron 17R SE.
The first thing I wanted to do to it was transfer the OS to an SSD, and use the 1TB drive that came with the computer as a data drive.
I wanted to shrink the C: OS partition so it would fit on my SSD but the Windows Shrink Partition tool wouldn't let me due to unmovable files.
I tried using the Windows 7 File Recovery backup tool to do a backup. With over 500 GB space on my backup drive and only 65 GB used on the 1Tb drive I was backing up, it kept telling me not enough disk space. Eventually I gave up.
I opted to install EaseUS TODO Backup and tried to backup the the whole 1TB drive. It raised an error indicating too many unnamed partitions. I opted to backup only the C: OS and the EFI System partition - leaving 3 oem hidden partitions not backed up as I wasn't going to do anything to them anyway. It worked.
I used EaseUS Partition Master to shrink the C: OS partition to 120 GB. Worked again.
I thought now would be the time to generate the Windows backup - created an image OK. Afterward however, it failed to generate the system recovery disk indicating some invalid parameter error. This was concerning. I went to the Dell Backup and Recovery tool and it told me it couldn't find the recovery partition. Not good again.
In disk management, all partitions are still there. I'm pretty sure the 3 OEM hidden partitions (40Mb, 500Mb, and 14.73Gb) had names in brackets like 'Healthy (Recovery Partition)', ... They all just say 'Healthy (OEM Partition)'. I'm guessing EaseUS Partition Master messed up their names and/or messed with their content.
At this point, the computer still works fine, and on the second pass I was able to backup the entire drive using EaseUS TODO Backup. I can't use the Dell or Windows backup utilities. I'm not sure what mess I created by messing up the 3 oem partitions, or if I can recover somehow.
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Jul 17, 2014
My dell Inspiron 15 7537 crashed by itself yesterday.
It wants to restart and repair itself but every time it does it fails and tries again.
What should/can I do to repair it?
Or should I just try to install windows 8 again? And how do I do that?
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Nov 8, 2013
I have just upgraded to Win 8.1 (Pro) OS.
I have downloaded and installed new drivers for Win 8 (Pro) last year.
Are the drivers for Win 8 suitable for Win 8.1 PC?
May I know if Dell going to come up with new drivers for Win 8.1?
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Feb 25, 2013
i have one 750GB hard disk with 8 partition. i installed windows 7 in first partition and windows 8 in second partition. i want to hide windows 8 drive when i boot in windows 7 and hide windows 7 drive when i boot in windows 8. with NeoGrub tools in EasyBCD can do this,
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Aug 12, 2013
I have a Windows 8 / Vista dual boot - Windows 8 on SSD on C: and Vista on HDD on D: (data only on E: ) I have not used Vista since installing Windows 8 and now want to remove to free up some space and remove dual boot
Is there an option to keep my files on the drive but simply remove the Vista OS folder and remove the dual boot option? Or do I need to follow process here and "delete volume" and then copy all the files across again from backup?
If I do need to "delete volume" my first issue is that this option is greyed out and cannot be selected for D: drive? How can I sort this? also what do I do with 11GB recovery partition and 3.54GB OEM partition?
pic attached (hopefully)
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May 15, 2014
I have had about 5 crashes in the last month. Below are 2 of them from the whocrashed report. I tried googling this issue, but most of what I found is specific to a driver. My whocrashed report does not mention a specific driver. This is a Dell XPS 13 which I bought only about a month ago. Also, I should mention that in Device Manager, there is a yellow exclamation next to "Generic PnP monitor" and when I click properties, under device status it says:
"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
{Unable to Load Device Driver}
%hs device driver could not be loaded.
Error Status was 0x%x"
I do not use an external monitor, so I'm guessing it's referring to my laptop screen. Not sure if this is relevant to the crashes or not.
--------------------------------------------------------------------------------
System Information (local)
--------------------------------------------------------------------------------
computer name: WINDOWS-J19V9N3
windows version: Windows 8.1 , 6.2, build: 9200
windows dir: C:windows
Hardware: XPS13 9333, Dell Inc., 0GFTRT
CPU: GenuineIntel Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 8490651648 total
VM: 2147352576, free: 1929687040
[Code] ....
3 crash dumps have been found and analyzed. No offending third party drivers have been found. Consider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump.
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Jun 13, 2013
I have a new laptop with Windows 8 and I really like it. I also have an older Dell Inspiron 1521 with an AMD 64 bit processor, 4 gig of RAM and a 160 gig SSD. It runs Win7 just fine and I believe it will run Windows 8. My new laptop came with 8 installed so I don't have a box to check the low end specs for running 8. I have Linux on it now and I would like to run both. It boots in to Linux in 20 seconds, about the same time as my new Windows 8 laptop.
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Nov 20, 2013
Hey I just got a brand new Dell Inspiron with Windows 8 (got it yesterday). In the power options I have the settings set to sleep when closing the lid of the laptop, but the computer seems to always turn off. When I open the lid, my computer is completely off and I have to press the power button to turn it back on and wait for windows to reload.
This is not a battery problem as it happens even when plugged in. I have also tried using the command prompt "powercfg /hibernate on" but it hasn't fixed anything.
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Oct 8, 2013
I have a Dell Inspiron One 2330, which had Windows 8 Pre Installed, one fine day it stopped booting windows 8...
No matter, I had the recovery media... I made a full system restore... and nothing... it still does not boot.
Black screen after windows logo.
Dell Diagnostics accused no trouble whatsoever, all the tests performed successfully.
After a lot of tinkering, I managed to go back to Windows 7, the system runs fine, but I am running a trial license of Win 7, as I have not yet bought a license (I actually tried restoring the system using the Dell generated backup disks AND the Windows 8 OEM Disk, provided after those did not work).
What could be preventing Windows 8 from booting, since neither the installation fails, nor the HDD acuses any problem?
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