Dell :: How To Reset Win8 Password

Mar 15, 2013

I bought a new Inspiron with Win 8 a couple days ago. I was setting it up today and put in a my user name and password. I tried connecting to a network share and it wasn't working. I realized that I had my Windows user name spelled wrong. I went and changed the name then tried again and it still wouldn't work. I rebooted to see if it would work. When I got to the login screen the corrected name was there but it would not accept my password. I thought maybe I'd not entered the password I thought I did and tried several variations and could not get it to work.

I did not create a password recovery disk. I did not burn the Dell system recovery disks. I literally set up Windows for the first time, tried connecting to network shares, rebooted and now cannot get into the computer.  I am stumped. I cannot seem to find the way to get to the Windows recovery after rebooting. I read about how I could get to safe mode from there but I can't find it. I reboot, hit shift+F8 and can get into some Dell hardware diagnostics utility and if I exit I can hit F12 and get some boot options none of which seem to do me any good. 

I have no problem with reinstalling Windows but I don't have a recovery disk. I'm about this close to returning it to the store. What do I do? 

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I'll attach jpgs of the Device Manager from both the SSD and the HD Win installation"

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