I purchased a new dell vostro 5470 computer. During the initial setup is Stuck on the screen of define new wireless network connection and did not respond to anything including attempts to shutdown (from button), I waited until the battery is empty and turned on again, the moment he came directly to Dell's Auto Repair.
It does not allow any system recovery.
I just replaced my not working motherboard and power supply card with new ones. Now the windows seems to boot but just when the start screen is about to show up, the screen go black. I know it's up because when i slide my finger in the biological sensot it would make the sound of a successful login.
View 3 Replies View RelatedI recently decided to buy an ultrabook and I got me this one: LG Z360-7416, with a ssd and windows 8 (x64). As usual, it came with a lot of garbage installed which was using almost half of the ssd storage (128GB), so I decided to do a clean install. I got me a msdnaa copy of the windows 8.1 pro (x64). So, i used a pendrive to boot up on UEFI mode and selected custom install and when i get to the select partition, it shows everything fine, i select a partition and when a click on install, it returns an error saying it cannot install on my partition (i dont remember exactly what it says), and when i click on refresh, all my partitions vanishes, even going into the prompt and using diskpart doesnt show my partitions anymore. I tried to load some drivers, but it didnt work.
I was only able to install windows 7(x64), where nothing of these things happens, it installs realy easy. I tried to install windows 8 from windows 7, like an upgrade, but after it restarts, it gets stuck also. My disk is formatted on GPT, as im using EUFI on my windows 7 installation.
Tried almost a hundred times using all solutions i found online, but always the same result. And to get even more weird, some rare times it gets to the installation part, where it says the progress, but stays on 0% of unpacking files...
Its seens to be missing some especific driver to windows 8 be able to work with my ssd, but i cant get it right, but if it came installed with windows 8, it must be a way to make then work together.
Unfortunately i deleted the recovery partitions, so im stuck on windows 7.
I have dell vostro 1500 on which windows 8 installed. Whatever game i install from windows store, doesn't open up. It crashes. Here's the dump of crash report
Version=1
EventType=MoAppCrash
EventTime=130370051621854447
ReportType=2
Consent=1
UploadTime=130370051622304442
[Code] ......
I have a new Dell Vostro 270MT running Windows 8 Pro 64-bit. I'm having a problem in that the Metro Apps (Music, Pictures, etc) are not seeing any files on a second internal HDD.
I have gone into Windows Explorer and explicitly added the file location (e.. E:Music) to the relevant Library (e.g. My Music). When I click on the library, the files appear there and I can open them from within Windows Explorer (by selecting the file and choosing "Open with"). Individual music files will open with any of the installed programs including Music, Media Player or VLC. Similarly picture files are visible in Photo Viewer or Pictures.
But when I return to the Metro/Start screen and select the relevant app (e.g. Music) - no files appear.
If I copy a file across to the main library on C: - then the file will appear in the app. (But I want to keep all my data on a 2nd internal HDD rather than fill up my C: drive).
I have tried:
- Uninstalling and reinstalling the app
- Explicitly setting the folder type to "Music" or "Pictures" or whatever is relevant, as well as keeping it as "General"
- I have added the file to the library by (1) going into the library and adding it to the list of locations to be accessed, as well as (2) going to the E: drive, selecting the folder and adding it to the library
None of the above work.
Im using Vostro 3500 - service tag :
<ADMIN NOTE: Service tag removed as per privacy policy>
... and i want upgrade to win 8.
but some driver not working correctly. exp : bluetooth, touchpad :( so where i can find upgrade driver for win 8?
I've got this Dell tablet and it's touch screen has gone kaput. It works sometimes, it doesn't most of the times. It has gotten worse in the last few days. It only used to do that when resuming from Standby previously.
There is nothing I can do about it from my end. I have contacts Dell support and it seems they will take it back for repairs.
In the meantime, my recovery partition seems to be not working either. I first wanted to factory reset it to see if it is a software issue. (Easier to RMA as well) Dell has their own recovery software called Dell Backup and Recovery and it doesn't work. It would reboot back to Windows 8's recovery environment (F8) and wait there. I have used Recovery once and maybe it screwed up everything. I don't know.
I tried Windows Refresh and Recovery features and they don't work either. Refresh asks me to insert the media .
Recovery tells me that i cannot find a recovery image in my drive.
I have used Refresh many times when the touch screen problem originally appeared, and then it didn't ask for the install media. Seems that it was using the recovery image that was originally in the drive.
Now the recovery image is either missing or inaccessible by any sort of recovery. I tried creating a Recovery media using the Dell Backup and Recovery software and it also stops saying that an error has occurred. How informative.
This is the current state of Disk Management screen. Why are there so many partitions? The right click menu only pops up for C: partition. It's empty for other partitions.
BTW, I have Windows 8.1 Preview installed as well. I have used Refresh few times after that as well. I don't think it has anything to do with the issue. But it would be great if I can reset it back to factory image before sending for RMA.
I have accidentally deleted recovery drive on my Inspiron 5521 system during partition creation. My system is in warranty period. So I wanted to know how can I get recovery discs for the system .
View 13 Replies View RelatedI have done the partition of HDD of my new Dell inspiron 7520 laptop and now I am not able to create a System Recovery disk nor in USB drive. System keeps on reading the disk or Drive.
View 2 Replies View RelatedI have a Dell laptop Inspiron 15R 7537 that came with Windows 8. Yesterday I upgraded to Windows 8.1. Everything seemed to work fine after the upgrade. I shut down and re-booted several times with no issues. When I turned the computer on as usual today, I got the log in screen, then it briefly went to the desktop, then came a gray screen that blocks 99% of the desk top. This gray screen says "please wait" and has a cancel button at the bottom. It hangs forever and the cancel button doesn't work. It gives no other information.
I read several threads on the Microsoft Windows forum and this seems to be a common problem. How to boot using the Windows 8 recovery media disk that came with the Dell computer. I selected Troubleshoot, then Advanced Options, then Automatic Repair. I got a message that it couldn't do an automatic repair, so that didn't work. Next I tried System Restore, but I got a message that there were no restore points available from which to restore. Just to clarify - the Recovery Media Disk I have from Dell is for Windows 8 - not 8.1 - so maybe that's the problem.
The computer is totally worthless the way it is now, so unless there is some fix for the hanging gray screen in Windows 8.1, I would be happy just to reload the original Windows 8 Operating System. At least that worked.
What is this problem with my display, it suddenly stops and have to restart my Dell Vostro 3450.
View 5 Replies View RelatedI pay a used laptop Sony Vaio SVF 143100c from china , they install windows 8 Enterbrise and no other software or drivers
when I check I found a recovery volume on the hard disk I assign this volume and copy all the recovery content to external Hard disk, size is 18 GB
and the product key is valid for Win 8 RTM CoreCountrySpecific OEMM,
I don't have a Recovery Media disk or usb to return to Factory condition, how to create a recovery disk to access tis image and re install tis laptop to Factory condition
I have Dell XPS 8300 and made a set of dvds when I got the machine. I don't remember if I made them before or after a Dell tech deleted my recovery partition.I have since made a Win 8 dvd from the downloaded iso file and using the library, moved to Win 8.1.
I am asking if there is a way I can restore or obtain the recovery partition.I have the original Win 7 cd, the 2 dvds I made when I got the pc and the Win 8 dvd I created.If the recovery partition is not in the Win 7 dvds(as I said above) is there any way to get that partition back?
When I moved from Win 7 to 8 with the disc I did not see any opportunity to create this recovery disc. I thought if I selected 'custom' after 0 unallocated space, then 'drive options adv', 'new' and 'apply' it would be automatically created.I never saw anything like that so just 'next it' to Win 8.
P.S. I have a Dell Laptop which is similar to the desktop and it has the recovery partition.
I will soon be purchasing an Alienware X51, but I am choosing to separately buy a Crucial SSD to install the OS on. I can find videos on YouTube detailing how to physically install the SSD, but exactly how to install the OS on the Crucial SSD upon the initial booting of the computer (without having to first install it on the HDD.)
View 4 Replies View RelatedNot sure if it's Lenovos only, but trying to migrate Windows 8 OEM to an SSD has been a huge pain in the ass. This process should not be as difficult as Lenovo/Microsoft has made it.
I purchased a Y400 along with a 256G SSD. I'd like to clean install Windows onto the SSD, I did not want to copy image. I went through forums for hours trying to put a recovery system on a usb with no luck (even with the instructions given by a Lenovo moderator on their website), I kept getting "missing partition drive". I broke down and paid Lenovo the ridiculous "shipping charge" of $59 for the recovery disks.
These are my steps so far:
-My SSD is installed and I removed the HDD (until Windows 8 was installed, I'd then format it)
-Put Disk 1 into the optical drive (Disk 1 states it's the format sequence and starting point for restore, Windows 8 actually on disk 2, I believe)
-Pressed the "Novo" button on the left side of the machine (gives options of Normal Startup, BIOS Setup, Boot Manager and System Recovery)
*FYI - Boot Manager lists: Windows Boot Manager and 2 EFI volumes (when HDD is plugged in, just the EFI's when uninstalled)
System Recovery only works with the HDD installed and it's Lenovo's One Key Recovery which just restores to a restoration point.*
Went into BIOS setup
Tabbed over to "Security"
Disabled the "Secure Boot"
Tabbed over to "Boot"
Changed the Boot Mode to "Legacy Support"
Changed Boot Priority to "Legacy First"
Saved then exited.
Pressed the "Novo" button once more, went into BIOS setup
Tabbed back to "Boot"
Boot device priority was now displayed with SATA ODD, SSD and Network Boot.
I reordered to boot from SATA ODD
Saved and exited
Upon restart, I pressed F12 (select boot device), and chose the SATA ODD
It went into a DOS looking screen and gives "No Bootable Device - Insert boot disk and press a key"
I've also tried variations of the above procedures for a few hours with no luck.
I have not tried to boot from "Lenovo Recovery System" (which is only available with the HDD installed), I figured it would default to the HDD and not let me chose to install onto SSD.
I will need to do a complete system recovery. My computer originally came with windows 7 and then downloaded and installed windows 8. I have my product key. When I downloaded windows 8 it gave me the option of burning a copy of windows 8 to a dvd, however I did not do that. Whenever I do a system recovery will I be able to get windows 8 back without having to pay for another download?
View 6 Replies View RelatedMy friend put his Lenovo desktop to sleep, and when he woke it up, it was at one of the initial setup screens that you see when you first turn on a new computer, or first install Windows 8 - the screen that asks you to accept the Express Settings or to customize the setup.
We could not get out of it, and restarting the computer brought it right back there. So I accepted the Express Settings, then it asked me to enter the Microsoft account info, or to create one. He had a local account only, so I kept denying that screen and finally somehow I ended up at a screen that said something like "use my existing account" although it showed no indication that there was any account.
It then said it was installing my Apps (there are no Metro Apps in use on this computer, other than what comes with Win 8). This took about 3 or 4 minutes, then it did some more setup, and when it was done it was (surprisingly) back at his desktop screen, with all his files and desktop icons just like they were before.
I recently did an update of my machine from Windows 8 to Windows 8.1. The update process did not show any errors or warnings and by the time it finished I was under the impression that everything went smooth.
After the update I was testing the environment and discovered that one of my desktop applications stopped working, I went to the developer's website and indeed I found there is a known issue with their software on 8.1 and to solve it, I had to completely uninstall the software and then install it once more. So I went to Programs and Features in order to do so and to my surprise the Uninstall button was missing from the interface. Right-clicking an item and selecting uninstall from the menu gives a warning message suggesting that the application might have already been uninstalled and asks if I wanted to remove the application from the Programs list. However, clicking OK or Cancel just closes the message box and nothing happens.
So I went and tried to Refresh My PC; Once I clicked Refresh My PC the verification process started and indeed it told my that some system files are missing and that it should take care of it provided I insert my Windows disc. Now since its an OTA update from Win 8 to 8.1 I thought that MS knows that some people will not have a physical copy of 8.1 and so I inserted my Windows 8 Pro System Builder disc hoping it would work, but sadly as you might have guessed, it did not. It told me that I needed the 8.1 recovery disc.
Now I have been looking everywhere for a recovery image to download and use to fix my problem, everywhere I go it suggests that I make my own copy. But how am I supposed to do that if my Windows is faulty and has missing files. I really don't wanna go back to Windows 8 and re-upgrade to 8.1. I have a monitored internet bandwidth and I cannot go and download the 3 GB 8.1 update once more.
How can I repair my 8.1 machine?
I came across this article describing how to get an ISO image for 8.1 with a Windows 8 product Key. However, entering my Windows 8 Pro System Builder (OEM) key in the box fails and tells me that the key I entered is not for this product.
I just bought a new Gateway laptop that's come pre-installed with Windows 8.
I've just gone through the initial setup and before I use it, need to make the initial Windows 8 and system backup incase I need to restore the system should something go wrong.
I want to do this BEFORE anything (I've not even installed any anti-virus yet)...
I have a Lenovo Z710 laptop(see spec's)and want to make a recovery USB and also setup a backup system. This is a new machine and I don't want to make a mess of it.
I have a 32GB USB drive to make the Recovery on.Lenovo refers me to this method to make a Recovery USB :Methodology to create Recovery Media and reload a Lenovo Think system with Microsoft Windows 8 preload
Is this a good way to do this or is there a better way ?
I also need to setup a backup system, what is the best program to use for this, paid or not ?
I have a 1TB HDD in an external enclosure with 3.0 USB cable to use for the backup's.
I am trying to create recovery discs from "Dell backup and Recovery application" however when i was asked to insert the second DVD,the optical drive keeps rejecting the DVD. The application will not continue to burn the second DVD and appears to be frozen. I tried with different brands/makers of DVD and also -/+ R. Unfortunately .Issue remains. I was able to find this article 593906 Published on 2013-01-21 ( relative link [URL]... ).
Although i have done the updates ,i am still not able to create recovery discs !! Current Issue: after inserting the 3rd Disc application gives the following message "Dbr.exe -No disc found" and stays there and rejects the DVD. I spoke with Dell's Greek Support team. I was told that warranty does not cover sw support even if my unit is less than a week old. Furthermore i was informed that although "Dell backup and recovery" application says DELL is not actually a Dell product thus they can't support it. They suggested my to use windows 7 file recovery instead (which needs at least 8 DVDs !).
(Model : inspiron 15 3521) .
I have a Dell XPS 420 and I've just bought an SSD for it. Every time I boot the machine I see "Operating system wasn't found" now, despite having booted into Windows successfully just before.
The only change I made was connecting a standard SATA 2TB drive - which it boots into fine - but now when I have removed the 2TB drive I cannot boot onto the SSD.
I have a Gateway laptop running Win8. Just yesterday upon booting up, received a message below Gateway logo that it is Preparing Automatic Recovery. After this a dark blue screen and it seems to reboot and repeat.
From reading other users' dealings with this issue, I've read that the HDD might be going bad or already bad.
I've been able to click F2 repeatedly to get to the InsydeH20 Setup Utility screen, but am not sure what (if anything) should be done from here.
Also, if my HDD is bad, is it possible to recover any information off of it? I have a ton of pictures on it that will devastate my wife if they are gone forever.
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Computer was running slow so I did a reset of windows. It worked but the problem still existed. My computer froze so I turned my laptop off and back on only to find it stuck in that automatic repair loop. I tried system restore, no luck. I made that bootable usb for repairing and that didn't work either. Straight repair won't work either. I have tried every option and am completely lost as to how to proceed. I need the files off the hard drive but don't have a way to connect it to anything to be able to access the files.
My Gateway machine was performing a windows update when the neighbourhood power went out. It was off for four hours. When I went to turn the computer back on, it said automatic repair the diagnosing your pc.....that lasted about 5 hours! Then a blue screen with options came up. When I went to pick the advanced options, I clicked accidentally on the first one and it rebooted into the repair loop again. Since it takes so long for the diagnostic part, when the blue screen came up again it was likely the middle of the night.
I saw it at 7:00 am and tried to click the advanced options but the computer had gone to sleep by then and so once again it got rebooted into the loop. Gateway refused to support since the warranty is up. I can't find a Recovery disc image for 8.1 to put on a usb stick, and I'm back to trying to find answers on my 12 year old machine running XP. I tried the boot to safe mode with alt+F10 but can't get that to work either. If I knew how to force a reset to factory defaults without being able to get into windows I would. I've been doing this for 3 days now and I was just starting to like 8.1 too...
If you have a recovery drive - that includes the recovery partition - made on one computer, but have a toshiba laptop with a bad drive (but the recovery partition is ok), can you replace/copy the partition on the recovery drive with the recovery partition from the bad laptop HD?
My friend's laptop would not boot, and would not factory recover, reset, or refresh. I tried to clone the hard drive before I started messing with the disc. It would not clone, but I was able to copy the recovery partition to a USB drive.
He never make recovery discs, so could not re-install, but I can borrow the recovery drive that my aunt made for her laptop.
I own a Sony Vaio (VPCEB4M1E) which came with Windows 7 and Mobility Radeon HD 5470. When I upgraded to Windows 8 Enterprise Evaluation, my Device Manager would show up my Display Adapter as "ATI Mobility Radeon HD Series 5000 - (Microsoft Corporation WDDM v1.20)
When I first tried installing the driver I downloaded, the installation would finish in mere seconds (only installs 20MB of the files which isn't really useful), giving me notifications of success. However, I knew it didn't install it, the screen didn't flash and well, the Device Manager didn't change its description at all. I had managed to find a solution by manually updating the driver through Device Manager. It worked great.
I upgraded to Windows 8 Pro recently but ever since I was not able to use this method in order to get my driver properly installed. Whatever I try, I keep getting the "Windows detected that your driver is up to date, etc etc) and I still get the same Microsoft Corporation information. I tried disabling automatic drivers installation but didn't work either. I downloaded various drivers which I know would work, it's just that I'm not able or allowed to install them. The setup installation is faulty and the Device Manager won't let me do it either. If I try to uninstall the current Microsoft-provided driver, then I lose the whole Display Adapter category from the list, making it impossible to install the driver.
Unless I manage to find some kind of turnaround for this, I'll probably have to do without proper drivers..
For some reason System Configuration's Startup Selection is stuck on "Selective startup". When I change it to 'Normal startup" and close ad then reopen System Configuration it reverts back to "Selective startup".
Also, not sure if it's related, maybe once out of every 4 or 5 boots Windows 8 starts to the Desktop instead of the Start Screen. This is a relatively new install.
I have a brand new inspiron 5447, which was working fine till yesterday. If I try to boot now, it is just stuck at Dell logo and I am unable to go into BIOS settings. I tried pressing F2 and F12, but the screen is still stuck at same Dell logo screen.
View 2 Replies View RelatedRecently I updated my hp dv6 3122sl to Windows 8. Now, obviously the drivers provided by microsoft didn't work, so I installed the softpaq by hp in this order ....
1. sp52351 for intel hd graphics (1st gen)
2. sp50640 for my ati radeon 5470 (it's important to set compatibility with windows 7 for this one) and now the switching is working fine.
However there's a big big problem. The screen flickers 3-4 times at startup and shutdown if I enable fastboot from the control panel, and it's so annoying that I disabled it, sadly.
I tried to update drivers, using custom drivers by leshcat and later official drivers by ati (13.1 for example, which I installed over the hp ones), and the they -more or less- worked, because I could use the fastboot smoothly... but my pc had several thermal shutdowns since I installed other drivers! So I switched back to the old sp52351 and sp50640.
There it is my question: (Maybe with intel+ati 5470) have flickers at startup and shutdowns?If yes, any way to update drivers without make my laptop blow up?
I upgraded my Dell XPS10 from Windows RT 8 to Windows RT 8.1 Preview.
It has 2 serious issues:
1) Windows RT is not activated.
2) Device gets stuck at boot logo.
Now I'm trying to use a USB recovery drive to roll my XPS10 back to Windows RT 8. Unfortunately I failed to use the recovery files from Microsoft Surface RT, XPS10 could not boot with those files.
