Graphic Cards :: Can't Install Mobility Radeon HD 5470
Dec 1, 2012
I own a Sony Vaio (VPCEB4M1E) which came with Windows 7 and Mobility Radeon HD 5470. When I upgraded to Windows 8 Enterprise Evaluation, my Device Manager would show up my Display Adapter as "ATI Mobility Radeon HD Series 5000 - (Microsoft Corporation WDDM v1.20)
When I first tried installing the driver I downloaded, the installation would finish in mere seconds (only installs 20MB of the files which isn't really useful), giving me notifications of success. However, I knew it didn't install it, the screen didn't flash and well, the Device Manager didn't change its description at all. I had managed to find a solution by manually updating the driver through Device Manager. It worked great.
I upgraded to Windows 8 Pro recently but ever since I was not able to use this method in order to get my driver properly installed. Whatever I try, I keep getting the "Windows detected that your driver is up to date, etc etc) and I still get the same Microsoft Corporation information. I tried disabling automatic drivers installation but didn't work either. I downloaded various drivers which I know would work, it's just that I'm not able or allowed to install them. The setup installation is faulty and the Device Manager won't let me do it either. If I try to uninstall the current Microsoft-provided driver, then I lose the whole Display Adapter category from the list, making it impossible to install the driver.
Unless I manage to find some kind of turnaround for this, I'll probably have to do without proper drivers..
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Oct 28, 2012
SONY is not providing windows 8 support for model VPCEB14EN.
where will get windows 8 drivers for graphics card ATI Mobility Radeon HD 5470. I checked AMD website but not found and also Bluetooth BROADCAM drivers are also missing.
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Apr 4, 2013
My ATI Mobility Radeon HD 5650 in my laptop is overheating (confirmed with SpeedFan). Is it at all possible for me to underclock it a bit?
Laptop specs:
Compal NBLB2 customized by iBuyPower
15.6 inch capacitive multitouch screen @ 1920x1080
Intel Core i7 740 QM @ 1.73 GHz (up to 2.93 GHz turbo boost)
8 GB 1333 MHz DDR3 RAM
500 GB 7200 RPM SATA-II HDD
Windows 8 Pro x64 (legacy boot)
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Oct 31, 2012
I'm looking for a windows 8 64x driver for an ATI MOBILITY RADEON X2300 VIDEO CARD
I have a gateway E-295c convertible. I converted FROM Win 7 64x to Win 8 64x- MS generic driver does not provide for dual monitors. I'd like to find a driver or I must restore Win 7.
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Jan 29, 2014
I am running Mobility Radeon X2300 on ASUS F5V (Windows 8) but I am not sure whether to install Windows 8.1. Is that card compatible with windows 8.1? Tried to install Windows 8.1 over this card?
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Jun 21, 2013
Recently I updated my hp dv6 3122sl to Windows 8. Now, obviously the drivers provided by microsoft didn't work, so I installed the softpaq by hp in this order ....
1. sp52351 for intel hd graphics (1st gen)
2. sp50640 for my ati radeon 5470 (it's important to set compatibility with windows 7 for this one) and now the switching is working fine.
However there's a big big problem. The screen flickers 3-4 times at startup and shutdown if I enable fastboot from the control panel, and it's so annoying that I disabled it, sadly.
I tried to update drivers, using custom drivers by leshcat and later official drivers by ati (13.1 for example, which I installed over the hp ones), and the they -more or less- worked, because I could use the fastboot smoothly... but my pc had several thermal shutdowns since I installed other drivers! So I switched back to the old sp52351 and sp50640.
There it is my question: (Maybe with intel+ati 5470) have flickers at startup and shutdowns?If yes, any way to update drivers without make my laptop blow up?
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Jun 1, 2013
I can't install the drivers, when i run the setup it only installs AMD Catalyst Install Manager, no drivers the ATI Techonologies folder is empty. I tryed installing it manually from device manager but it says "The driver selected for this device dose not support this version of Windows". I really hope that i don't have to revert to Windows 7.
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Aug 20, 2013
I just installed the Windows 8.1 Preview 64-bit last night and am loving the improvements over Windows 7 Pro 64-bit!!! I am running it on a Dell Optiplex 745 Tower.
My only problem is that my ATI FireGL V3100 is not being recognized by windows at all. I checked in the device manager and it doesn't even show up. I currently have a monitor hooked up to the card and it is working fine. Unfortunately, AMD doesn't have a driver for Windows 8. For that matter it didn't have on for Windows 7 either, only a Vista driver, but it worked fine in Windows 7. Same thing with the Dell drivers, worked for Windows 7, but not for Windows 8, even though the drivers were for Vista 64-bit.
I am wanting to hook up a second monitor, but when I do, it doesn't even detect the second monitor. All it does mirror the first display onto the second monitor. I looked into the Screen Resolution settings and even tried clicking Detect. Nothing. It found my first monitor, a Acer AL1916. Even when I unplug the Acer, it thinks the other monitor, a HP LP1965, is the same thing, it doesn't change the name of the monitor. I even tried going to HP to get a driver for my second monitor and installed that, to no avail.
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Jun 15, 2013
Today I just installed Windows 8 enterprise from Windows 7 Home Premium, I had to make a clean install because they didnt let me do the upgrade from Win7 Home premium.
When I ended installing Windows 8, I checked the device manager, and showed me that AMD Radeon HD 6800M was not working.
My video card is an AMD Radeon HD 6870M.
All my system information can be found here: file:///F:/System%20Information.html
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Sep 8, 2013
I've recently bought an XFX 7870 Tahiti and have been having loads of trouble getting the drivers installed in Windows 8 64bit. It shows up as Microsoft Basic Display Adaptor and when I try to install the Catalyst drivers I get the BSOD with the following error:
page_fault_in_nonpaged_area atikmdag.sys
When I first got the card I spent a couple of weeks trouble shooting this. I tried various things such as driver refreshes, running memtest, reseating every component in the case. Basically everything I could find online!
Eventually I took an image of my HTPC which runs Windows 8 32bit and copied this image over to my new rig. The card then installed fine. The card works perfectly in 32bit with no issues what so ever. This is fine, other than the fact that I can only use 3GB of my 12GB of memory!
With the release of Windows 8.1 Preview I thought I'd have another bash at this but still get the same issues. On a completely fresh install of 64bit I get the same BSOD but the 32bit version is completely fine.
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May 20, 2014
I have the Dell Inspiron 15R 7520 SE laptop with 2GB AMD Radeon dedicated graphics. As far as I remember I have the AMD Radeon 7730 HD series hardware.Recently while upgrading my catalyst control centre I noticed that my hardware changed to AMD Radeon 7700(as seen in device manager). my Catalyst Control Centre is working fine.
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Dec 6, 2012
I have an Acer Aspire 5515 with an AMD Athlon 2650eprocessor (64 bit) however, I have installed the 32 bit version of Windows 8 Pro. I cannot locate a driver for the ATI Radeon Xpress 1200 Graphics card that is compatible with Windows 8 32 bit. Acer's website is no support, since they only ever sold the Aspire 5515 with XP or Vista 64 bit systems, therefore they cannot provide what I need.
AMD's website is useless. It's auto-detect system for determining which graphics card and operating system I'm using is incompatible with Windows 8, and there is no method for ,e to type in which card and OS I have (you can only select from pull down menus, and the 1200 series and Windows 8 are not listed). Following the links to contact their technical support take you to a video on how to determine what graphics card you have, then right back to the beginning all over again. Worthless.
ATI says I can run a Vista driver in Windows 7, but I can't even find a Vista driver in 32 bit, and I'm using Win 8, not 7. I'm to the point where I'm going to install Windows 7 64 bit and be done with it.
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Mar 4, 2013
I have installed windows 8 pro with media center-64bit,on my pc . I think my graphics card is not running, none of my games are running,I think my pc is using onboard graphics .
running win 8 on inteldh55pj motherboard,ati Radeon 5770 graphics card
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Nov 29, 2013
When playing almost any game that has some kind of load on the GPU (from FPS games to Strategy), the game often freezes after around 10 - 60 minutes of playtime and the FPS drops to an unbearable amount and the only way to 'solve' the FPS issue is to restart the PC.
For some games, this FPS drop doesn't happen and it just freezes about 4 or 5 times before ultimately crashing because of some display driver issue about the AMD drivers not responding. This kind of issue usually happens with the older games rather than modern ones.
I am running an MSI Radeon 6850 with an AMD Phenom II X4 960T and a 600W power supply. I have tried all kinds of graphics drivers: the latest stable ones, the latest beta ones. I have tried uninstalling all graphics drivers and reinstalling them, with and without driver cleaning software but all to no avail.
I am now starting to think it may be a hardware issue but I do not have another graphics card to swap it out for so.
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Oct 18, 2013
I'm running Vista 64 and tried to upgrade to win 8. It went well enough, but my screen resolution became very poor. I have AMD Radeon X1250 graphics and can't find a driver that will work on Win 8, so I reverted to Vista. But I really want to run Win 8.
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Aug 27, 2013
My system is a Windows 8 x64 Pro with Boot Camp 5 running on a 2011 Macbook Pro. I'm experiencing Windows crashes and distorted screen images with artifacts (see attachment #1) almost every time I start programs that require heavy video-processing (e.g.: games). The problem also happens, even if rarely, at random without doing anything particular.
This is what is shown in the debug trace of MEMORY.DMP:
Code: Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64Copyright (c) Microsoft Corporation. All rights reserved.Loading Dump File [C:WindowsMEMORY.DMP]Kernel Bitmap Dump File: Only kernel address space is availableSymbol search path is: srv*f:symbolswebsymbols
[Code] ....
As you see, it really looks like a video card problem related to atikmpag.sys. I think in cases like this the first thing to try is updating the drivers but unfortunately, since I'm running Windows on Boot Camp, it looks like there aren't suitable drivers apart from the ones I'm already using. I tried to install the ATI CCC 12.8 beta 2 (that is the only thing that I can run) that seem to suit my system, but that didn't work.
I have been suggested to look into the power settings of the video card (because they may lead to system instability), and specifically I tried playing a bit with the AMD PowerPlay - Technology in the CCC. Anyway, when I open the tab, the lists show up as blank and there is really no option I can work on (see attachment #2). It looks like my video card doesn't support this feature, even if I think it definitely should like it says in the AMD page: AMD PowerPlay.
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Mar 1, 2014
My computer is hp envy dv6 7280sf notebook with 2 GPUs intel graphics HD 4000 and Nvidia Gefoce 630 M running windows 8 64x.
After making an free upgrade online for windows 8.1 which run successfully, both gpus were ok...
But after receiving a windows update with new drivers for intel graphics 4000 gpu , after install and restart , the computer freezes on blank black screen at windows startup with no mouse or anything only backlight.
So safemode was succeful but i figured that the update for windos update was the cause and graphics drivers were installed so i removed the drivers for intel graphics and itried to reboot the computer so the restart was succeful but the intel graphics card was unistalled and no drivers were automatically installed so i tried to download and install the drivers from hp and intel website for windows 8.1 however the install fails.
Automatic install from device manager failed both online and from computer and even from manual driver selection.
So therefore the install failed in safe mode , and the high def audio device ( on screen audio possibly) failed and the device was not recongnized (no drivers installed) so i'm stuck without anydrivers for the integrated gpu and the games are no longer able to run normally even if the nvidia card is on.
I tried downloading an installing Windows 8 drives but it failed to install also , for instance any new install of drovers seems to fail for me even for external usb hard drive.
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May 24, 2014
System Specs:
-AMD FX-6350 6 core (CPU)
-Hyper 212 Evo (CPU Cooler)
-Asus GTX 670 2GB Top edition (GPU)
-Samsung 120GB 840 EVO SSD (OS Drive)
-WD Blue 1TB HDD (Storage/Game Drive)
-Asus M5A97 R2.0 AM3+ (MOBO)
-8GB 1600mhz Corsair Vengance Blue Ram (RAM)
-Seasonic M12II 620 Bronze 620GM2 80Plus (PSU)
-Display: Asus VH238H-P 23 Inch
-Corsair K70 Keyboard
-Logitech G400 Mouse
OKAY.. so I had Windows 7 64 bit installed for a while, then i decided to make the jump to Windows 8.1 when i found it on sale online.
I downloaded Windows 8.1 64 bit to a USB boot drive, but saved that for later and installed Windows 8.1 from the desktop as an "Upgrade" from my current system.
Then after installing all drivers and setting up my Windows Profile everything was perfect no issues, gaming was awesome, overall the system was great as it should. BUT one day (about 3 weeks after installation) i was playing League of Legends and my screen went black mid game. I reset the computer and from there on out I have been getting the black screen and have been unable to install the Latest and/or previous Nvidia Geforce Drivers(337.50) and every time I've had to Reboot in Safe Mode to uninstall the current drivers and or disable the "Video Adapter" to be able to access the desktop.
1st method: I tried everything from preventing Windows Update to install anything, and then downloading GeForce Drivers going into safe mode with not network access then installing from there but the installer would reach the "restart to install updates" then upon restart the black screens would occur.
2nd Method: Tried to allow windows to install drivers on It's own and it did install the "Officially" drivers 335.23 but they failed to install just as the previous method did.
3rd Method: Removing Re-seating the RAM, and Video Card and checking cables and fans making sure everything was functioning properly. after removing and re-seating the Components I tried methods 1 and 2 a few times with no success.
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May 30, 2014
Fresh install of Win 8.1 Pro, all patched and everything else is great but I cannot install the NVIDIA drivers or the GeForce Experience software for the GeForce GTX-760 video card. This is what I get...
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Jul 18, 2013
When I installed the Video card, I either disabled, or uninstalled, the Intel HD 3000 Video adapter. I am now having issues with the card and wanted to try using the Intel graphics, before replacing the card, but they are no where to be found. "Scan for hardware changes" produces nothing.
They do not show up under display adapters in Device Manager, so I can't enable/install them. I d/l the last 2 versions of drivers form Intel, neither will install -
"This computer does not meet the minimum requirements for installing the software"
OS - WINDOWS 8 PROX64
ASUS ENGTX560 TI DCII/2DI/1GD5 GeForce GTX 560 Ti (Fermi) 1GB 256-bit GDDR5 PCI Express 2.0 x16 HDCP Ready SLI Support Video Card
ASUS P8Z68-V PRO/GEN3 LGA 1155 Intel Z68 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard with UEFI BIOS - S/N MT7023036900599
Intel Core i7-2700K Sandy Bridge 3.5GHz (3.9GHz Turbo) LGA 1155 95W Quad-Core Desktop Processor Intel HD Graphics 3000 BX80623i72700K
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Nov 16, 2013
Windows 8.1 NEW
Flashed the MB BIOS to 1903. ( Completed ) ASUS MAXIMUS V EXTREME 1155 - Z77
Secure Erased the OCZ VERTEX 4 SSD's & updated the firmware to 1.5 ( SPOTLESS / COMPLETED )
Unhooked LAN connection ( STILL UNHOOKED )
Unhooked other drives ( STILL UNHOOKED )
Set Up Fresh NEW RAID0 w/Intel RAID controller used:
Intel AHCI/RAID Driver Path for Windows Windows 8.1 32bit & Windows 8.1 64bit.
Intel Rapid Storage Technology Driver software V12.8.0.1016 for Windows Windows 8.1 64bit---(WHQL).
Intel Rapid Storage Technology Driver software V12.8.0.1016 for Windows Windows 8.1 32bit---(WHQL).
Ran the Chipset Driver:
Intel Chipset Driver V9.4.0.1026 for Windows Windows 8.1 32bit & Windows 8.1 64bit---(WHQL).
RAN it in compatibility mode as told! VARIFIED it to be installed!
Now when I go to install the VGA driver I get a dam error message
* This computer does not meet the minimum requirements for installing this software *.
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May 18, 2014
Yesterday I was playing Dota 2 when suddenly I got a black screen and "display driver has stopped working and has recovered."
Right after, I tried to open the game again. There was no way of getting it working.
Any other game was also not working. The first thing I did was, of course, trying to reinstall the driver.
I tried to install the lastest driver (337.50 beta) and I got only "installer has failed". I also tried with many other older drivers and such, with no result.
Other things I tried:
Clean install (from custom install options)Hard clean install (Deleting all nvidia files before)Display Driver Uninstaller safe mode + reboot and install (same error)Install in safe mode (installer error)Register again WMI files (nothing changed). Take ownership of various folders containing drivers (nothing changed)Directly install INF files using devmgmt (gives error code 28) Changing some registry values regarding vbscript that fixed it for other people. Use Windows Update. "1 update was not installed" + error 80070002sfc /scannowRollback from devmgmtRestore to a early system point where it was working (couldn't restore, no matter what point I choose)
Nothing worked. It just won't install. Now I'm stuck with Microsoft base driver and can't play anything.
Here's the installer log, the only part with errors: Log (full log attached)
Event viewer shows nothing.
My system specs: CPU-Z Validator 4.0
I think it's probably a miracle if I get this working without refresh/reinstall Windows.
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Jan 13, 2014
So I recently bought a new computer. I was using the GTS 450 on the old one no problem not even a month ago. I have attempted to install it on my new pc. Switched out to a Thermaltake TR2 600W PSU which is operating just fine. I placed the video card into the primary pci slot and powered it with the 6-pin connector. Put everything back together and started her up. PC turns on fine, with even the fan going on the video card. But no video output. I'm stuck. What can I do? The drivers won't install themselves without the hardware.
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Feb 26, 2014
Recently I did a full uninstall of all AMD Components to do a clean installation of the latest 14.2 Beta Drivers. After that, while installing 14.2; I keep getting this weird message saying that:
It only started after installing 14.2 and I'm even trying to install 14.1 Beta Display & Audio Drivers just to see if its just 14.2, but it seems like those drivers wont work as well.
I went to Device Manager in Control Panel - the Audio Driver & Display are not there.
My GPUs' are two 7970's & CPU is the 8-Core Black Edition FX-8150.
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Aug 26, 2013
My laptop (Acer Aspire E1-571) refuses to install the Intel VGA driver. I've tried via the Acer Live Updater and manually through the Acer and Intel website. I am assuming this is the cause of the fake dead pixels on my screen, the terrible quality of videos and the reason the screen freezes when playing any video game.
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Sep 15, 2014
So I bought an MPG645 which is actually a Medion and I have a GeForce GT640 (which should work fine with Windows 8). First time when I installed the card I got the beeps (long short short) and nothing happened. Went into bios and noticed I had an "OS selector" for either Windows 8 and Win7/OtherOS. Setting it to the Win7/other OS solved the beeps and I could use my GT640. Now yesterday I had a big problem resulting in me needing to get back to factory default so as I am used from the previous OS setups I removed my videocard, set the bios back to original and re-installed my system
Then I wanted to put my card back.....black screen (after setting the OS back to WIN7/otherOS). tried it without the card and got a message telling me I had to use the proper boot device, hit any key and try again". The solution I was reading on the nvidia page told me to disable secure boot, no solution.
Basically, it has worked fine until I had to reset my system and now whatever I try I can't install my graphics card
My info:
Windows 8 64bit desktop
Motherboard
ManufacturerMEDION
ModelMS-7797 (SOCKET 0)
Version1.1
[Code] .....
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Sep 15, 2014
I recently bought a used Sapphire HD7970 GHZ Edition 3GB, which I got quite cheaply but it did need a little work doing to it.
Firstly the fan cable had, in the hands of the original user, somehow snapped and they had repaired it to run on a normal motherboard 4 pin fan lead. When I got the card the DIY repair had practically fallen apart but I was able to reconnect it all and both fans do spin (not sure if they are running fast enough but they are spinning and moving a little bit of air).
Anyway, second problem was the card had one of the two BIOSes flashed with an incorrect BIOS (seller said it was a BIOS of a different model of 7970) and needs reflashing.
So I fixed the fan lead, verified at least some cooling was happening and was able to get to Windows (8.1 64 bit) with it. However, in the device manager the card has the yellow exclamation mark and says "Windows has stopped this device because it has reported problems. (Code 43)". I tried installing the AMD drivers regardless but they fail with warnings though still prompt to reboot, I rebooted on the hope they might have still installed but next thing Windows blue screens (well the Windows 8 version of it) with an unhandled exception warning and does this every time until I make it do a system restore then the card operates like it did before in that it outputs a picture but won't take the driver and fails to run anything more than 2D applications.
The seller has confirmed the good BIOS is already selected (he said it won't even boot to Windows on the other one) and recommended some beta drivers but these didn't work. I have also tried using Display Driver Uninstaller to remove all traces of old drivers (and manually deleted all AMD/ATI files and registry references) but no progress.
So why am I getting the code 43? Is there a diagnostic program that can tell me exactly what is stopping the card from working? How I might get this card up and running again?
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May 14, 2014
Today I tried to install the new BETA driver for my Intel HD 4600 Integrated Graphics unit, however, regardless of installation through through my driver with the extracted driver-ware, or through an .exe nothing seems to work.
I either get the "system does not reach minimum requirements.", or "The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer"
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Sep 12, 2013
I Know that Windows 8 doesn't support this program. Before i have Windows 8 but i had to format. Now i dont' find how to install it. How can i install Graphics Media Accelerator of Mobile Intel R Series Express Chipset Family?
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Feb 21, 2014
I'm building a system for cryptocoin mining, and am having a little problem with getting Windows 8.1 (home, not pro) to run the 3rd card (GPU) My equipment is:
Gigabyte 990 FXA UD3 MOBO
AMD Vishera CPU
2x4 gig Corsair Ram
3x Sapphire r9 280x Video cards
1000w Corsair PSU
Scandisk SSD
All parts are brand new.
Here is the problem... everything boots just fine and runs with 2 of the GPU's installed. I have the latest AMD 13.12 drivers, and the AMD APP SKD installed. When I add the 3rd GPU though, windows will auto detect it as a Radeon 7900 with the caution sign, AND/OR a r9 200 series card, also with the caution sign, most times BOTH. Then it randomly freezes the system. A couple of times I got it to run long enough just by luck I guess, to install the 13.12 drivers on the 3rd GPU, but then in a few minuites the system would freeze again.
2 GPU's run just fine, the problem only shows up when the 3rd card is installed, and it happens on any of the 4 16x slots, or both 1x slots on the MOBO. It doesn't matter if the GPU's are directly on the MOBO, or on 1x16 risers. There are plenty of folks running this set up with up to 6 GPU's, so I know it can be done, but I must be missing something somewhere in the windows set up.
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Sep 5, 2013
I've got a bit of a strange issue that I haven't had with previous OSes on this PC. I'm running a Dell OptiPlex 380 with Win 8 x64 at the office and I have to run 2 video cards for all of my screens. I have a GeForce 8400GS in the PCI-E slot and a GeForce 6200 in the PCI slot.
Previous to the Win 8 install, it worked fine. Booted exactly as I had shut it off. Now, with 8 - it's killing my PCI-E card presumably when it puts the screens to sleep when I leave for the day. So I'm coming in to all of my windows being moved to the PCI card's monitor (only one hooked to it) and I have to reboot to get PCI-E card to come back.
If I check the screen properties, I see only the screen hooked to the PCI card. I've changed the setting in the BIOS for the first video card to Auto and also tried the PCI-E selection and it's the same either way.
Why on earth would it default to the PCI card rather than the PCI-E card?
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