Graphic Cards :: Video TDR Timeout - 0x116 On Radeon HD 6400M And BootCamp 5
Aug 27, 2013
My system is a Windows 8 x64 Pro with Boot Camp 5 running on a 2011 Macbook Pro. I'm experiencing Windows crashes and distorted screen images with artifacts (see attachment #1) almost every time I start programs that require heavy video-processing (e.g.: games). The problem also happens, even if rarely, at random without doing anything particular.
This is what is shown in the debug trace of MEMORY.DMP:
Code: Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64Copyright (c) Microsoft Corporation. All rights reserved.Loading Dump File [C:WindowsMEMORY.DMP]Kernel Bitmap Dump File: Only kernel address space is availableSymbol search path is: srv*f:symbolswebsymbols
[Code] ....
As you see, it really looks like a video card problem related to atikmpag.sys. I think in cases like this the first thing to try is updating the drivers but unfortunately, since I'm running Windows on Boot Camp, it looks like there aren't suitable drivers apart from the ones I'm already using. I tried to install the ATI CCC 12.8 beta 2 (that is the only thing that I can run) that seem to suit my system, but that didn't work.
I have been suggested to look into the power settings of the video card (because they may lead to system instability), and specifically I tried playing a bit with the AMD PowerPlay - Technology in the CCC. Anyway, when I open the tab, the lists show up as blank and there is really no option I can work on (see attachment #2). It looks like my video card doesn't support this feature, even if I think it definitely should like it says in the AMD page: AMD PowerPlay.
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Jun 1, 2013
I can't install the drivers, when i run the setup it only installs AMD Catalyst Install Manager, no drivers the ATI Techonologies folder is empty. I tryed installing it manually from device manager but it says "The driver selected for this device dose not support this version of Windows". I really hope that i don't have to revert to Windows 7.
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Aug 20, 2013
I just installed the Windows 8.1 Preview 64-bit last night and am loving the improvements over Windows 7 Pro 64-bit!!! I am running it on a Dell Optiplex 745 Tower.
My only problem is that my ATI FireGL V3100 is not being recognized by windows at all. I checked in the device manager and it doesn't even show up. I currently have a monitor hooked up to the card and it is working fine. Unfortunately, AMD doesn't have a driver for Windows 8. For that matter it didn't have on for Windows 7 either, only a Vista driver, but it worked fine in Windows 7. Same thing with the Dell drivers, worked for Windows 7, but not for Windows 8, even though the drivers were for Vista 64-bit.
I am wanting to hook up a second monitor, but when I do, it doesn't even detect the second monitor. All it does mirror the first display onto the second monitor. I looked into the Screen Resolution settings and even tried clicking Detect. Nothing. It found my first monitor, a Acer AL1916. Even when I unplug the Acer, it thinks the other monitor, a HP LP1965, is the same thing, it doesn't change the name of the monitor. I even tried going to HP to get a driver for my second monitor and installed that, to no avail.
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Jun 15, 2013
Today I just installed Windows 8 enterprise from Windows 7 Home Premium, I had to make a clean install because they didnt let me do the upgrade from Win7 Home premium.
When I ended installing Windows 8, I checked the device manager, and showed me that AMD Radeon HD 6800M was not working.
My video card is an AMD Radeon HD 6870M.
All my system information can be found here: file:///F:/System%20Information.html
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Apr 4, 2013
My ATI Mobility Radeon HD 5650 in my laptop is overheating (confirmed with SpeedFan). Is it at all possible for me to underclock it a bit?
Laptop specs:
Compal NBLB2 customized by iBuyPower
15.6 inch capacitive multitouch screen @ 1920x1080
Intel Core i7 740 QM @ 1.73 GHz (up to 2.93 GHz turbo boost)
8 GB 1333 MHz DDR3 RAM
500 GB 7200 RPM SATA-II HDD
Windows 8 Pro x64 (legacy boot)
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Sep 8, 2013
I've recently bought an XFX 7870 Tahiti and have been having loads of trouble getting the drivers installed in Windows 8 64bit. It shows up as Microsoft Basic Display Adaptor and when I try to install the Catalyst drivers I get the BSOD with the following error:
page_fault_in_nonpaged_area atikmdag.sys
When I first got the card I spent a couple of weeks trouble shooting this. I tried various things such as driver refreshes, running memtest, reseating every component in the case. Basically everything I could find online!
Eventually I took an image of my HTPC which runs Windows 8 32bit and copied this image over to my new rig. The card then installed fine. The card works perfectly in 32bit with no issues what so ever. This is fine, other than the fact that I can only use 3GB of my 12GB of memory!
With the release of Windows 8.1 Preview I thought I'd have another bash at this but still get the same issues. On a completely fresh install of 64bit I get the same BSOD but the 32bit version is completely fine.
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May 20, 2014
I have the Dell Inspiron 15R 7520 SE laptop with 2GB AMD Radeon dedicated graphics. As far as I remember I have the AMD Radeon 7730 HD series hardware.Recently while upgrading my catalyst control centre I noticed that my hardware changed to AMD Radeon 7700(as seen in device manager). my Catalyst Control Centre is working fine.
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Dec 1, 2012
I own a Sony Vaio (VPCEB4M1E) which came with Windows 7 and Mobility Radeon HD 5470. When I upgraded to Windows 8 Enterprise Evaluation, my Device Manager would show up my Display Adapter as "ATI Mobility Radeon HD Series 5000 - (Microsoft Corporation WDDM v1.20)
When I first tried installing the driver I downloaded, the installation would finish in mere seconds (only installs 20MB of the files which isn't really useful), giving me notifications of success. However, I knew it didn't install it, the screen didn't flash and well, the Device Manager didn't change its description at all. I had managed to find a solution by manually updating the driver through Device Manager. It worked great.
I upgraded to Windows 8 Pro recently but ever since I was not able to use this method in order to get my driver properly installed. Whatever I try, I keep getting the "Windows detected that your driver is up to date, etc etc) and I still get the same Microsoft Corporation information. I tried disabling automatic drivers installation but didn't work either. I downloaded various drivers which I know would work, it's just that I'm not able or allowed to install them. The setup installation is faulty and the Device Manager won't let me do it either. If I try to uninstall the current Microsoft-provided driver, then I lose the whole Display Adapter category from the list, making it impossible to install the driver.
Unless I manage to find some kind of turnaround for this, I'll probably have to do without proper drivers..
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Dec 6, 2012
I have an Acer Aspire 5515 with an AMD Athlon 2650eprocessor (64 bit) however, I have installed the 32 bit version of Windows 8 Pro. I cannot locate a driver for the ATI Radeon Xpress 1200 Graphics card that is compatible with Windows 8 32 bit. Acer's website is no support, since they only ever sold the Aspire 5515 with XP or Vista 64 bit systems, therefore they cannot provide what I need.
AMD's website is useless. It's auto-detect system for determining which graphics card and operating system I'm using is incompatible with Windows 8, and there is no method for ,e to type in which card and OS I have (you can only select from pull down menus, and the 1200 series and Windows 8 are not listed). Following the links to contact their technical support take you to a video on how to determine what graphics card you have, then right back to the beginning all over again. Worthless.
ATI says I can run a Vista driver in Windows 7, but I can't even find a Vista driver in 32 bit, and I'm using Win 8, not 7. I'm to the point where I'm going to install Windows 7 64 bit and be done with it.
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Oct 31, 2012
I'm looking for a windows 8 64x driver for an ATI MOBILITY RADEON X2300 VIDEO CARD
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Jan 29, 2014
I am running Mobility Radeon X2300 on ASUS F5V (Windows 8) but I am not sure whether to install Windows 8.1. Is that card compatible with windows 8.1? Tried to install Windows 8.1 over this card?
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Mar 4, 2013
I have installed windows 8 pro with media center-64bit,on my pc . I think my graphics card is not running, none of my games are running,I think my pc is using onboard graphics .
running win 8 on inteldh55pj motherboard,ati Radeon 5770 graphics card
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Nov 29, 2013
When playing almost any game that has some kind of load on the GPU (from FPS games to Strategy), the game often freezes after around 10 - 60 minutes of playtime and the FPS drops to an unbearable amount and the only way to 'solve' the FPS issue is to restart the PC.
For some games, this FPS drop doesn't happen and it just freezes about 4 or 5 times before ultimately crashing because of some display driver issue about the AMD drivers not responding. This kind of issue usually happens with the older games rather than modern ones.
I am running an MSI Radeon 6850 with an AMD Phenom II X4 960T and a 600W power supply. I have tried all kinds of graphics drivers: the latest stable ones, the latest beta ones. I have tried uninstalling all graphics drivers and reinstalling them, with and without driver cleaning software but all to no avail.
I am now starting to think it may be a hardware issue but I do not have another graphics card to swap it out for so.
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Oct 18, 2013
I'm running Vista 64 and tried to upgrade to win 8. It went well enough, but my screen resolution became very poor. I have AMD Radeon X1250 graphics and can't find a driver that will work on Win 8, so I reverted to Vista. But I really want to run Win 8.
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Oct 28, 2012
SONY is not providing windows 8 support for model VPCEB14EN.
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Jul 23, 2014
I got a new video card, namely the Sapphire Vapor-X R9 280X to replace my old (broken) video card, namely the Sapphire Radeon HD 7970 Boost.
The problem is that I get no video signal when linking my new video card. The vga-led on motherboard turns on red (normally never) .
I thought my motherboard is broken, but then I tried the video card (Radeon HD 6950) from my brother and he just shows video signal. (vga-led turns not on red this time on motherboard) .
I would also say that on the box of my new video card is a 750 watt power supply recommended, but I only have a 600 watt power supply build in my pc.
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Feb 21, 2014
I'm building a system for cryptocoin mining, and am having a little problem with getting Windows 8.1 (home, not pro) to run the 3rd card (GPU) My equipment is:
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AMD Vishera CPU
2x4 gig Corsair Ram
3x Sapphire r9 280x Video cards
1000w Corsair PSU
Scandisk SSD
All parts are brand new.
Here is the problem... everything boots just fine and runs with 2 of the GPU's installed. I have the latest AMD 13.12 drivers, and the AMD APP SKD installed. When I add the 3rd GPU though, windows will auto detect it as a Radeon 7900 with the caution sign, AND/OR a r9 200 series card, also with the caution sign, most times BOTH. Then it randomly freezes the system. A couple of times I got it to run long enough just by luck I guess, to install the 13.12 drivers on the 3rd GPU, but then in a few minuites the system would freeze again.
2 GPU's run just fine, the problem only shows up when the 3rd card is installed, and it happens on any of the 4 16x slots, or both 1x slots on the MOBO. It doesn't matter if the GPU's are directly on the MOBO, or on 1x16 risers. There are plenty of folks running this set up with up to 6 GPU's, so I know it can be done, but I must be missing something somewhere in the windows set up.
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Sep 5, 2013
I've got a bit of a strange issue that I haven't had with previous OSes on this PC. I'm running a Dell OptiPlex 380 with Win 8 x64 at the office and I have to run 2 video cards for all of my screens. I have a GeForce 8400GS in the PCI-E slot and a GeForce 6200 in the PCI slot.
Previous to the Win 8 install, it worked fine. Booted exactly as I had shut it off. Now, with 8 - it's killing my PCI-E card presumably when it puts the screens to sleep when I leave for the day. So I'm coming in to all of my windows being moved to the PCI card's monitor (only one hooked to it) and I have to reboot to get PCI-E card to come back.
If I check the screen properties, I see only the screen hooked to the PCI card. I've changed the setting in the BIOS for the first video card to Auto and also tried the PCI-E selection and it's the same either way.
Why on earth would it default to the PCI card rather than the PCI-E card?
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Apr 15, 2013
I actually think it's integrated, how do I do it? According to running a random game on systemrequirementslab.com (Dead Island), my dedicated video RAM is 32mb. It's not a custom built, I bought it from the store.
Here are specs according to dxdiag:
System Info:
Operating System: Windows 8 64-bit (6.2, Build 9200)
System Manufacturer: Dell Inc.
System Model: Inspiron 5323
BIOS: A08
Processor: Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz (4 CPUs), ~1.8GHz
Memory: 6144MB RAM
Page file: 3252MB used, 5310MB available
DirectX Version: DirectX 11
[Code] .....
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Mar 19, 2014
I downloaded a demo for a game a couple days ago and all I get is audio, my video drivers are up to date. The developers said they were using a program called Unity 3D. I will list my specs below.
HP ENVY X2 running Windows 8
Processor: Intel(R) Atom(TM) CPU Z2760 @ 1.80Ghz 1.80 GHz
Memory: 2.00GB
System Type: 32-bit Operating System, x86 based processor
Graphics Card: Intel(R) Graphics Media Accelerator
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Mar 23, 2014
I have 64MB for video memory reported in BIOS but my Adapter shows only 32MB, it's normal and I am looking at two different things or something isn't right, I have the latest Intel HD4000 drivers installed.
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Mar 4, 2014
There is an option in my bios to change the dedicated video memory of my integrated graphics card.Is there any problem if I increase it?(Currently it is 64 MB, there is maximum 1024 MB available in the option).
See specs below.....
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Oct 20, 2013
Running win 8 and installed Windows 8.1 and device manager told me windows shut down my video card (560 Ti) because of a problem and began running default drivers. I tried everything from removing and reinstalling drivers, reseating the video card, changing slots, etc....
As soon as I reverted back to Windows 8, EVERYTHING ran as fine as before.
SPECS:
AMD FX-9370
32gb G skill
ASUS M5A99X EVO
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Aug 30, 2014
Today our Windows 8.1 system stopped and crashed when watching a video on the internet. The system was not able to restart and the screen has green lines. Please see some photo's. Once I got a message (of which I did not make a photo) about error video ftr or something like that. Cannot refresh installation since I have no Windows 8/Windows 8.1 dvd. It was a download from MS (image) and upgrade to Windows 8.1 When I start windows normally webcam light flashes and HD light flashes but screen remains black.
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Mar 22, 2013
I upgraded my Desktop which uses Vista to Windows 8. I tried opening a video the other day but my Video card driver is out of date. What should I do.
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Jun 10, 2013
After certain update of my graphics card driver I no longer have a video playback on my video players (including WMP), besides VLC. All the other video player are just able to play the sound of the video file, Nut not the video (the screen just stays black).The thing is that I didn't have this problem previously,, all my video players were able to play all the same video files, which they can't now!
I have the latest AMD Radeon HD video drivers installed. As I mentioned I didn't have this problem before,, with a previous versions of the AMD graphics card driver. This happened to my laptop a while ago already,, Since I have this problem I updated my video drivers 5 or 6 times at least, and no change so far !!!
As I mentioned I have the problem for some time already, during this time I re-installed my Windows couple of times, plus I even changed the version of the windows (7 to 8), for the moment I have the last version of video driver installed, I haven't installed ANY codecs.
I can probably find out from which update of a graphic card driver it started to happen and install the previous version, but I don't wanna miss out on the benefits of the driver updates, since I can still play normally videos on VLC (Only! cuz its probably have integrated codecs?!)
All the other graphic card related tasks are perfectly normal, I play games and so on.
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Mar 20, 2014
I'm not sure if this problem is with the GPU, but I think it might be a good place to start.
Up until recently, I was running Windows 8.1 on a custom build with the following: Athlon II X4 610E processor, Silverstone NT01-E cooler, MSI 890-GX MoBo, 4GB OCZ DDR3/1333 RAM, Zotac GeForce GT 240 GPU, AuzenTech X-Fi Home Theater Sound Card, Western Digital 2TB Caviar Green, Corsair GT 120 SSD, Samsung SH-B083 ODD, and Silverstone NightJar ST40F PSU.
With this build I noticed that there was a certain tendency for the screen to "flicker" when the video changed (ie, starting a Netflix video, a Hulu video, movie on WMC, etc). It generally occurs at the start of a video and it's conclusion, being most annoying on Hulu because it does this at the start of a segment, just before the commercial break, and during the commercials.
Since I'm transitioning to gaming on my PC, I replaced several components, upgrading to a EVGA GeForce GTX 770 DUAL SuperClocked GPU, Intel Core i5-4570 processor (stock cooler), CORSAIR Vengeance LP 16GB (2 x 8GB) RAM, ASUS Q87M-E LGA 1150 MoBo, and CORSAIR CX series CX600 600W PSU. I also reinstalled Windows 8.1.
I had hoped that this would clear up my issue as a side benefit, but that is not the case. In fact, in some instances it's frequency has increased, mostly only occurring at the times I've come to expect, but I was watching a Hulu video just a few minutes ago and the number of times the screen flickered was nearly unbearable.
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Mar 30, 2013
My new Acer laptop has very disappointing screen and video quality. The screen resolution is maxed-out at 1366 x 768 with Intel HD Graphics 4000. Those specs should be just fine for great visuals. My old desktop didn't come close to that but I could watch Youtube videos very well with no pixeling of image. Acer tech support said "new graphics driver download" and I did that , to no avail. Setting adjustments etc.? My wife's 3 year old Acer has better screen quality than my new one.
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May 10, 2013
I have a very serious issue with my brand new Lenovo IdeaPad Y500 GT 650M SLI system (specs at the bottom) . I can't play games at all because my system will lock up as soon as I enter the game, requiring a hard reset. My Windows Action Center is filled with Video Hardware Error reports. Is this because of a bad video card or is it a driver/software issue? I am on a clean install of Windows 8 Pro and have already tried the 314.22 WHQL and 320.00 BETA drivers. Nothing is overclocked.
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Mar 1, 2014
My computer is hp envy dv6 7280sf notebook with 2 GPUs intel graphics HD 4000 and Nvidia Gefoce 630 M running windows 8 64x.
After making an free upgrade online for windows 8.1 which run successfully, both gpus were ok...
But after receiving a windows update with new drivers for intel graphics 4000 gpu , after install and restart , the computer freezes on blank black screen at windows startup with no mouse or anything only backlight.
So safemode was succeful but i figured that the update for windos update was the cause and graphics drivers were installed so i removed the drivers for intel graphics and itried to reboot the computer so the restart was succeful but the intel graphics card was unistalled and no drivers were automatically installed so i tried to download and install the drivers from hp and intel website for windows 8.1 however the install fails.
Automatic install from device manager failed both online and from computer and even from manual driver selection.
So therefore the install failed in safe mode , and the high def audio device ( on screen audio possibly) failed and the device was not recongnized (no drivers installed) so i'm stuck without anydrivers for the integrated gpu and the games are no longer able to run normally even if the nvidia card is on.
I tried downloading an installing Windows 8 drives but it failed to install also , for instance any new install of drovers seems to fail for me even for external usb hard drive.
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Jul 26, 2014
i am on windows 8.i am using HP laptop.this is my ccc version.
i got 2 problems:well first one is that i can't update to windows 8.1 as the update always hang on 82% and after that my laptop
automatically shutsdown i don't know whats the reason is and that's why i am stuck at windows 8 till now although have 8.1 ISO but i don't want to install it as i have to erase my my windows 8 which came pres-installed so i will loose my genuine windows 8 .now i want to know what if i open the 8.1 installer and install it from a virtual tool like Deamon although it gives an option to keep files app setting safe but i fear that it would conflict with 8 and i would have to format my laptop then ok now to the major problem i just recently purchased Watch Dogs and installed it.I played the first mission and got busted so the mission failed and it began to reload and then a error pops up saying watch dogs have stopped working upon googling i found out that this is due to DUAl AMD Graphics so they stated that i should disable it but i cant find any option of disabling DUAL Graphics.
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