Graphic Cards :: Crash And Video Hardware Error When Playing Games
May 10, 2013
I have a very serious issue with my brand new Lenovo IdeaPad Y500 GT 650M SLI system (specs at the bottom) . I can't play games at all because my system will lock up as soon as I enter the game, requiring a hard reset. My Windows Action Center is filled with Video Hardware Error reports. Is this because of a bad video card or is it a driver/software issue? I am on a clean install of Windows 8 Pro and have already tried the 314.22 WHQL and 320.00 BETA drivers. Nothing is overclocked.
Today our Windows 8.1 system stopped and crashed when watching a video on the internet. The system was not able to restart and the screen has green lines. Please see some photo's. Once I got a message (of which I did not make a photo) about error video ftr or something like that. Cannot refresh installation since I have no Windows 8/Windows 8.1 dvd. It was a download from MS (image) and upgrade to Windows 8.1 When I start windows normally webcam light flashes and HD light flashes but screen remains black.
What steps to take? I cannot see the logfile since I cannot connect to the PC from my iMac anymore.
My computer would randomly restart very rarely. Today it started happening frequently and saying there is a problem with your PC. I figured enough out on how to get the Memory Dumps so here is a link to those. Currently running windows 8 pro.
When the audio is on, for videos, games, music, etc. it sometimes "skips" like an old cd player. Its pretty obnoxious, and I'm wondering why exactly this is so. I'm assuming I have an old driver or something, because I upgraded my pc from win 7 to win 8 pro.
Here is the problem... everything boots just fine and runs with 2 of the GPU's installed. I have the latest AMD 13.12 drivers, and the AMD APP SKD installed. When I add the 3rd GPU though, windows will auto detect it as a Radeon 7900 with the caution sign, AND/OR a r9 200 series card, also with the caution sign, most times BOTH. Then it randomly freezes the system. A couple of times I got it to run long enough just by luck I guess, to install the 13.12 drivers on the 3rd GPU, but then in a few minuites the system would freeze again.
2 GPU's run just fine, the problem only shows up when the 3rd card is installed, and it happens on any of the 4 16x slots, or both 1x slots on the MOBO. It doesn't matter if the GPU's are directly on the MOBO, or on 1x16 risers. There are plenty of folks running this set up with up to 6 GPU's, so I know it can be done, but I must be missing something somewhere in the windows set up.
I've got a bit of a strange issue that I haven't had with previous OSes on this PC. I'm running a Dell OptiPlex 380 with Win 8 x64 at the office and I have to run 2 video cards for all of my screens. I have a GeForce 8400GS in the PCI-E slot and a GeForce 6200 in the PCI slot.
Previous to the Win 8 install, it worked fine. Booted exactly as I had shut it off. Now, with 8 - it's killing my PCI-E card presumably when it puts the screens to sleep when I leave for the day. So I'm coming in to all of my windows being moved to the PCI card's monitor (only one hooked to it) and I have to reboot to get PCI-E card to come back.
If I check the screen properties, I see only the screen hooked to the PCI card. I've changed the setting in the BIOS for the first video card to Auto and also tried the PCI-E selection and it's the same either way.
Why on earth would it default to the PCI card rather than the PCI-E card?
I have an HP Envy Dv7 with windows 8, running an Intel i7 processor with an NVIDIA graphics card. I have had this laptop for about 1 year. Recently I have had an extreme case of lag with anything that i do, whether it be turning it on, signing in, or browsing the internet. I also occasionally get a popup that tells me that my catalyst control center has stopped working and that windows will close the program until it can find a solution. I haven't run a virus scan because it would take days to get that far on the internet to run it. Should I factory reset? Most of my files are on a cloud so if it would work, I can do that. What should I do?
I am having trouble with system stability playing games. I suspect it's overclock related, but I've fiddled with so many settings and can't get it to stay stable. I have looked through the logs some, but I don't really understand what I'm looking at.
Is there somewhere else I can look for a guide to understanding the info that the SF Diagnostic Tool compiles?
Other things I've done: -Stress test with AIDA-64 - no trouble, can run for hours and hours. Highest CPU temps under stress ~74C -Run Memtest86+ for 10 passes - no errors Run graphics benchmarking/ stress testing with no problems (Furmark, Unigine Valley/ Heaven) Monitor temps on everything - CPU never goes above 75C in stress testing, mostly averages mid 60s during stress testing, low 30s at idle, and 50s gaming. GPU stays very cool, never surpassing 70C even in extended stress testing Update motherboard and GPU BIOS Update drivers to most current manually
The BSOD problem occurs usually after about an hour or so of gaming, sometimes less. I never get a BSOD with a message, just a stutter, then blue screen usually with a buzz coming through the speakers, then a forced restart. I can reproduce it if I run AIDA-64 and add in GPU stress test along with all the others or even if I run AIDA 64 with regular stress test and the run something like Unigine Heaven concurrently. Doing that usually produces the crash within several minutes. Event logs from the restarts always show error 0x124.
Another (unrelated I think) problem I recently had was with high latency producing audio stutter (usually with music, not noticed during gaming). I fixed this when I was going through all my drivers and updating. It seems like it was a problem with my NIC driver.
I actually think it's integrated, how do I do it? According to running a random game on systemrequirementslab.com (Dead Island), my dedicated video RAM is 32mb. It's not a custom built, I bought it from the store.
Here are specs according to dxdiag: System Info: Operating System: Windows 8 64-bit (6.2, Build 9200) System Manufacturer: Dell Inc. System Model: Inspiron 5323 BIOS: A08 Processor: Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz (4 CPUs), ~1.8GHz Memory: 6144MB RAM Page file: 3252MB used, 5310MB available DirectX Version: DirectX 11
My laptop Acer Aspire 4752g has been crashing many times, I've updated my Intel HD 3000 and NVIDIA Geforce 630M Drivers so far nothing has changed. Crashes will happen after playing 20-30 mins when playing Napoleon Total War (Medium Settings using NVIDIA) and on Royal Revolt 2 (I'm not sure if it is using Integrated or nvidia) ,But sometimes i can play Royal Revolt 2 without crashing. I've received all the latest updates from Windows Update but still this is happening.
I've also tried changing the slot position of my Ram and still BSOD. I already cleaned the fan using canned air and re apply thermal grease(Deepcool Z9) with tutorials on youtube and other websites but still BSOD. Seems like a driver fault but i can't detect what cause it. I'm Using windows 8.1 x64bit before i have windows 7 but due to multiple bsod i decided to upgrade to 8.1, check this dump files ...
Recently I upgraded my pc,i changed everything but the graphic cart. So far so good. I did format and installed win 7 x32 bit first. All worked fine till i started playing games.Then while in games i would get bsod,tried 2-3 games all with the same result. So I started stress testing my hardware.furmark,occt,prime95,hds, all was good. I did format again and installed win 7 x64 now,the problem stayed.Third format i installed win 8,1 not on the ssd on the hdd just to test the problem remains. But now a window pops up that says "display driver stopped responding and has recovered" mostly, it even appeared while i was just browsing.Today after 3 days using win 8,1 i got my first bsod.
I have tried numerous drivers,and various other fixes i saw on the internet no luck.
So here is my SF Diagnostic Tool file : axilleas07.zip
I have 64MB for video memory reported in BIOS but my Adapter shows only 32MB, it's normal and I am looking at two different things or something isn't right, I have the latest Intel HD4000 drivers installed.
There is an option in my bios to change the dedicated video memory of my integrated graphics card.Is there any problem if I increase it?(Currently it is 64 MB, there is maximum 1024 MB available in the option).
Running win 8 and installed Windows 8.1 and device manager told me windows shut down my video card (560 Ti) because of a problem and began running default drivers. I tried everything from removing and reinstalling drivers, reseating the video card, changing slots, etc....
As soon as I reverted back to Windows 8, EVERYTHING ran as fine as before.
AMD FX-9370 32gb G skill ASUS M5A99X EVO Windows 8
After certain update of my graphics card driver I no longer have a video playback on my video players (including WMP), besides VLC. All the other video player are just able to play the sound of the video file, Nut not the video (the screen just stays black).The thing is that I didn't have this problem previously,, all my video players were able to play all the same video files, which they can't now!
I have the latest AMD Radeon HD video drivers installed. As I mentioned I didn't have this problem before,, with a previous versions of the AMD graphics card driver. This happened to my laptop a while ago already,, Since I have this problem I updated my video drivers 5 or 6 times at least, and no change so far !!!
As I mentioned I have the problem for some time already, during this time I re-installed my Windows couple of times, plus I even changed the version of the windows (7 to 8), for the moment I have the last version of video driver installed, I haven't installed ANY codecs.
I can probably find out from which update of a graphic card driver it started to happen and install the previous version, but I don't wanna miss out on the benefits of the driver updates, since I can still play normally videos on VLC (Only! cuz its probably have integrated codecs?!)
All the other graphic card related tasks are perfectly normal, I play games and so on.
I'm not sure if this problem is with the GPU, but I think it might be a good place to start.
Up until recently, I was running Windows 8.1 on a custom build with the following: Athlon II X4 610E processor, Silverstone NT01-E cooler, MSI 890-GX MoBo, 4GB OCZ DDR3/1333 RAM, Zotac GeForce GT 240 GPU, AuzenTech X-Fi Home Theater Sound Card, Western Digital 2TB Caviar Green, Corsair GT 120 SSD, Samsung SH-B083 ODD, and Silverstone NightJar ST40F PSU.
With this build I noticed that there was a certain tendency for the screen to "flicker" when the video changed (ie, starting a Netflix video, a Hulu video, movie on WMC, etc). It generally occurs at the start of a video and it's conclusion, being most annoying on Hulu because it does this at the start of a segment, just before the commercial break, and during the commercials.
Since I'm transitioning to gaming on my PC, I replaced several components, upgrading to a EVGA GeForce GTX 770 DUAL SuperClocked GPU, Intel Core i5-4570 processor (stock cooler), CORSAIR Vengeance LP 16GB (2 x 8GB) RAM, ASUS Q87M-E LGA 1150 MoBo, and CORSAIR CX series CX600 600W PSU. I also reinstalled Windows 8.1.
I had hoped that this would clear up my issue as a side benefit, but that is not the case. In fact, in some instances it's frequency has increased, mostly only occurring at the times I've come to expect, but I was watching a Hulu video just a few minutes ago and the number of times the screen flickered was nearly unbearable.
My new Acer laptop has very disappointing screen and video quality. The screen resolution is maxed-out at 1366 x 768 with Intel HD Graphics 4000. Those specs should be just fine for great visuals. My old desktop didn't come close to that but I could watch Youtube videos very well with no pixeling of image. Acer tech support said "new graphics driver download" and I did that , to no avail. Setting adjustments etc.? My wife's 3 year old Acer has better screen quality than my new one.
My system is a Windows 8 x64 Pro with Boot Camp 5 running on a 2011 Macbook Pro. I'm experiencing Windows crashes and distorted screen images with artifacts (see attachment #1) almost every time I start programs that require heavy video-processing (e.g.: games). The problem also happens, even if rarely, at random without doing anything particular.
This is what is shown in the debug trace of MEMORY.DMP:
Code: Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64Copyright (c) Microsoft Corporation. All rights reserved.Loading Dump File [C:WindowsMEMORY.DMP]Kernel Bitmap Dump File: Only kernel address space is availableSymbol search path is: srv*f:symbolswebsymbols [Code] ....
As you see, it really looks like a video card problem related to atikmpag.sys. I think in cases like this the first thing to try is updating the drivers but unfortunately, since I'm running Windows on Boot Camp, it looks like there aren't suitable drivers apart from the ones I'm already using. I tried to install the ATI CCC 12.8 beta 2 (that is the only thing that I can run) that seem to suit my system, but that didn't work.
I have been suggested to look into the power settings of the video card (because they may lead to system instability), and specifically I tried playing a bit with the AMD PowerPlay - Technology in the CCC. Anyway, when I open the tab, the lists show up as blank and there is really no option I can work on (see attachment #2). It looks like my video card doesn't support this feature, even if I think it definitely should like it says in the AMD page: AMD PowerPlay.
Today, I got a new graphics card for my computer that is about 5 years old. Here are my specs:
Dell Inspiron 530 Intel Core 2 Duo e2500 2.33 GHz Processor NEW GPU: MSI Geforce GT 440 (N440GT) OLD GPU: NVIDIA Geforce 8600GT 3GB ram 300 watt power supply (unsure of 12V ratings) Windoes 8 Pro 64bit
I installed my GT440 into my computer today, and the card worked fine when there was no drivers installed. I uninstalled my older drivers from my 8600 and installed drivers for the 440. When I restarted, I got the BSOD with an error message saying VIDEO_DTR_FALIURE. What does this message mean, and what can I do to fix this BSOD problem? This didnt happen on my old card, but it does on my new card? Is there a problem with my power supply, or is it an issue with the drivers?
So this is what I get when logging into my game after doing some driver updates which I did after installing a GeForce 8400gs on an Acer Aspire xc600.
c:windownssystem32 vd3dum.dll is either not designed to run on windows or it contains an error. try installing the program again using the original instillation media or contact your system administrator or the software vendor for support. Error status 0xc000012f.
(The top of this error box says) archeage.exe - bad image
I recently installed Windows 8.1 and it turned out that I could'nt find suitable drivers for the graphics card of my laptop which is GMA 4500, part of Mobile Intel Series 4. After a bit of reading, I found out that many others are also on the same ship as me.
Previously I tried the drivers from Intel Download Center and the modified drivers from eightforums but both of them gave me an error which read something like 'an error occurred while registering one or more components'.
Now that I have the right drivers, or at least right for my laptop, I am sharing them with others here. I have successfully tested a software that requires OpenGL2.0 with these drivers and it works great!
You most probably don't need a custom certificate installer! I did'nt need one. These drivers are digitally signed.
FOR 64 BIT WINDOWS Mobile Intel Series 4 Driver x64 Version 126.96.36.199.1855 7z File(12.97mb) Link Dead Archive Password: digitalamerica.us
FOR 32 BIT WINDOWS Mobile Intel Series 4 Driver x86 Version 188.8.131.525 7z File(15.52mb) Link Dead Archive Password: digitalamerica.us
1. Unzip 7z archive 2. Run Setup.exe
TROUBLESHOOTING : If you run into an error telling you that you dont have the correct operating system(unlikely to occur), just run the Setup.exe in compatibility mode for Windows 7.
ALT-TAB is not working when I am playing online games (Crossfire -develop by SmileGate/Neowiz) and Steam-DOTA2. I just experience it when I upgrade from Windows 8 to Windows 8.1. Is there a workaround on this? I don't want to go back to Windows 7 or 8
*first BSOD, when i was playing Battlefield 4 Online
*second bsod I'm playing War of Mercenaries (in facebook)
*third bsod I'm playing War of Mercenaries (in facebook).
and some random bsod.
I attached the SF_Diagnostic_Tool SF_09-05-2014 in the attachment.
Code: MiniToolBox by Farbar Version: 23-01-2014Ran by Bryan (administrator) on 09-05-2014 at 19:17:54Running from "C:UsersBryanDownloads"Microsoft Windows 8.1 Pro (X64)Boot Mode: Normal***************************************************************************========================= Event log errors: ===============================Application errors:==================Error: (05/09/2014 07:13:56 PM) (Source: Application Hang) (User: )Description: The program LiveComm.exe version 17.5.9600.20413 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.Process ID: e54Start Time: 01cf6b770ef6b5ffTermination Time: 4294967295Application Path: