Graphic Cards :: No Video Playback After Graphics Driver Update
Jun 10, 2013
After certain update of my graphics card driver I no longer have a video playback on my video players (including WMP), besides VLC. All the other video player are just able to play the sound of the video file, Nut not the video (the screen just stays black).The thing is that I didn't have this problem previously,, all my video players were able to play all the same video files, which they can't now!
I have the latest AMD Radeon HD video drivers installed. As I mentioned I didn't have this problem before,, with a previous versions of the AMD graphics card driver. This happened to my laptop a while ago already,, Since I have this problem I updated my video drivers 5 or 6 times at least, and no change so far !!!
As I mentioned I have the problem for some time already, during this time I re-installed my Windows couple of times, plus I even changed the version of the windows (7 to 8), for the moment I have the last version of video driver installed, I haven't installed ANY codecs.
I can probably find out from which update of a graphic card driver it started to happen and install the previous version, but I don't wanna miss out on the benefits of the driver updates, since I can still play normally videos on VLC (Only! cuz its probably have integrated codecs?!)
All the other graphic card related tasks are perfectly normal, I play games and so on.
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Mar 20, 2014
I'm not sure if this problem is with the GPU, but I think it might be a good place to start.
Up until recently, I was running Windows 8.1 on a custom build with the following: Athlon II X4 610E processor, Silverstone NT01-E cooler, MSI 890-GX MoBo, 4GB OCZ DDR3/1333 RAM, Zotac GeForce GT 240 GPU, AuzenTech X-Fi Home Theater Sound Card, Western Digital 2TB Caviar Green, Corsair GT 120 SSD, Samsung SH-B083 ODD, and Silverstone NightJar ST40F PSU.
With this build I noticed that there was a certain tendency for the screen to "flicker" when the video changed (ie, starting a Netflix video, a Hulu video, movie on WMC, etc). It generally occurs at the start of a video and it's conclusion, being most annoying on Hulu because it does this at the start of a segment, just before the commercial break, and during the commercials.
Since I'm transitioning to gaming on my PC, I replaced several components, upgrading to a EVGA GeForce GTX 770 DUAL SuperClocked GPU, Intel Core i5-4570 processor (stock cooler), CORSAIR Vengeance LP 16GB (2 x 8GB) RAM, ASUS Q87M-E LGA 1150 MoBo, and CORSAIR CX series CX600 600W PSU. I also reinstalled Windows 8.1.
I had hoped that this would clear up my issue as a side benefit, but that is not the case. In fact, in some instances it's frequency has increased, mostly only occurring at the times I've come to expect, but I was watching a Hulu video just a few minutes ago and the number of times the screen flickered was nearly unbearable.
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Jan 26, 2014
I have been getting these errors in Event Viewer intermittently, every 1-2 weeks since upgrading to Windows 8.1 . I have an HP m6-1158 (specifications linked).
I had to get rid of my last computer because of constant BSODs because I changed out the graphics drivers so often. That's why I'm reluctant to do it again. A friend advised me to do it only if there's a problem, otherwise leave them alone. If I do update them, he said, it's best to go through the computer manufacturer. Last time when my computer failed, I installed drivers from AMD, so I have been avoiding theirs and Intel's websites.
With this system, that I've had since May of last year, I haven't been able to update the integrated Intel HD Graphics 4000 with this Windows 8 driver or this Windows 8.1 driver. Each time I tried, I got an error that my computer does not meet the necessary specifications. Therefore I left it alone and the only driver installs recorded in Device Manager for it are from when I bought the system in May 2013 and the 8.1 update in October.
The Radeon driver is from 2012 and came with my computer. According to Device Manager, it reconfigured or reinstalled for 8.1 but the driver version has not changed. I have not had any major issues with gaming performance. I tested Far Cry 3, which runs great.
I recently installed the game Papers. After constant crashes on startup, I contacted support, who advised me to change the AMD switchable graphics options for the game to High Performance. After that, it runs fine. That leads me to think that there is an issue with the Intel driver.
Code: Log Name: ApplicationSource: Application ErrorDate: 2014-01-24 9:50:42 PMEvent ID: 1000Task Category: (100)Level: ErrorKeywords: ClassicUser: N/AComputer: My-PCDescription:Faulting application name: MMLoadDrvPXDiscrete.exe, version: 2.0.0.0, time stamp: 0x5058197aFaulting module name: atiumdag.dll_unloaded,
[Code] .....
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Mar 22, 2013
I upgraded my Desktop which uses Vista to Windows 8. I tried opening a video the other day but my Video card driver is out of date. What should I do.
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May 28, 2013
So I've been trying to update my graphics card. Before I ever got the notification for the update and tried to install it, I could play minecraft, and star craft, and watch Netflix video. When I did install, and was given the failed due to I/O error box, I couldn't play any games or watch any Netflix. Don't know what to do to fix this. Since, I've gone to my manufacturers website and re-installed my driver, but I think the real problem is seeing how I cant connect it. It always says it failed due to the I/O error, so I cant connect it to the video card or something.
My computer is a Toshiba. other info:
Model: Satellite L875DProcessor: AMD A6-4400M APU with Radeon(TM) HD Graphics 2.70 GHzPlenty of RAM (only 5 month old computer)
In Device Manager under Display Adapters It says Microsoft Basic Display Adapter. I just need to know how to change it. I've gone in through device manager, pressed update driver, chose to do it manually and choose a signed driver. When I choose My AMD Radeon Drive and it attempts to install, it always says it failed due to an I/O error. This has been going on for a week or so, and I thought I could fix it, but nothing works.
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Nov 2, 2013
Once I have updated driver for NVidia, Wn 8.1 does not start. Entering Safe Mode I could uninstall the update and everything goes back to normal.
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Jun 9, 2013
I'm trying to update my AMD HD 4800 series graphic card, but each time I do it I get a fail.
I get the error messages saved in a note pad xml version.docx ....
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Jun 21, 2014
When connecting my PC to my TV through HDMI cable sometimes the playback device does not recognise my TV. While the picture on my TV is great I don't get sound. Sometimes it works.
I am not sure if this has to do with the cable ( its a good HDMI cable though) or with the graphics card or with the TV.
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Jul 23, 2014
I got a new video card, namely the Sapphire Vapor-X R9 280X to replace my old (broken) video card, namely the Sapphire Radeon HD 7970 Boost.
The problem is that I get no video signal when linking my new video card. The vga-led on motherboard turns on red (normally never) .
I thought my motherboard is broken, but then I tried the video card (Radeon HD 6950) from my brother and he just shows video signal. (vga-led turns not on red this time on motherboard) .
I would also say that on the box of my new video card is a 750 watt power supply recommended, but I only have a 600 watt power supply build in my pc.
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Feb 15, 2014
How can I solve Playback & Record device not found in windows' sound?
Sound driver status in device manager still has no conflict and Realtek Audio manager can detect only plugged in jack. I have tried to reinstalled audio driver without any conflict but still nothing in windows' sound.
If I try to restore by windows restore point, would the problem solved?
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Apr 27, 2013
I have a p7-1423w HP Beats Audio Desktop.
Problem: Tried to hook up my new nvidia video card, powered on the computer. No display. Unseated the video card, switched the cable back to the onboard connection, powered on, booted into BIOS, and I did not see any option for disabling Onboard or switching to PCI-E. So, I booted into Windows 8 and disabled the onboard graphics there. I then installed the video card physically into the computer and powered on. Still no display. I unseated the graphics card and plugged back into the onboard once again and now I only get display up until POST is finished then the display is turned off (I only assume this is because I disabled the Intel HD onboard graphics in the OS). But I tried to boot to miniXP from HIRENS only to find out I cannot boot to the CD! This is ingenious (sarcasm noted), so I need to figure out how to get this very limited machine to boot to a CD to get into MINIXP so I can reenable the onboard.
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Sep 27, 2013
I am currently using Windows 7 32-bit and when I did a clean install of Windows 8 Pro on my PC, I noticed that there was no smooth 3D Graphics nor full-screen mode in DOS mode (the cmd.exe prompt) on my PC. I have an "Intel(R) 82915G/GV/910GL Express Chipset Family" built-in display adoptor on my PC. Any workaround for this problem (except for buying a new graphics card)? And can I also install Win 8.1 RTM on my PC?
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May 1, 2013
this doesnt work--i am trying to add it as a second card so i can add an additional monitor
the device manger shows microsoft basic display adapter with a warning triangle in the properties it says windows cannot load the drivers for this device.
i tried that windows 9-7 vista ccc thing--it doesnt detect any of my cards-my other card is hd 4400
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Apr 2, 2014
I am looking for some software which allows me to control the fan on my GPU MSI R9 280X 3G. I have heard that both AMD overdrive and MSI after burner are known to cause BSOD's
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Jan 27, 2012
I have windows 8 on a Dell LATITUDE D620 everything works fine except that what my graphics card is i have tried everything to find out what it is including taking off the back of the laptop and what i think is the graphics card but i dont know it says on it Hylinx Made in korea. i need to update my graphics card drivers in order to play a game that i have but i need a way to download the right driver from the maker's website but i dont know who the maker is
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Aug 11, 2014
I have just put an additional 8gb of ram into my machine and am now sitting at 16gb ram but i did not notice any difference on my graphics during games. i have the AMD a6-5200 APU processor which has the integrated radeon hd 8400 graphics.
I'm wondering if there are any settings adjustments i can do to make the graphics card run faster. I mean i have 16gb of ram, shouldnt that be a lot of shared ram for the graphics card?
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Jul 18, 2013
When I installed the Video card, I either disabled, or uninstalled, the Intel HD 3000 Video adapter. I am now having issues with the card and wanted to try using the Intel graphics, before replacing the card, but they are no where to be found. "Scan for hardware changes" produces nothing.
They do not show up under display adapters in Device Manager, so I can't enable/install them. I d/l the last 2 versions of drivers form Intel, neither will install -
"This computer does not meet the minimum requirements for installing the software"
OS - WINDOWS 8 PROX64
ASUS ENGTX560 TI DCII/2DI/1GD5 GeForce GTX 560 Ti (Fermi) 1GB 256-bit GDDR5 PCI Express 2.0 x16 HDCP Ready SLI Support Video Card
ASUS P8Z68-V PRO/GEN3 LGA 1155 Intel Z68 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard with UEFI BIOS - S/N MT7023036900599
Intel Core i7-2700K Sandy Bridge 3.5GHz (3.9GHz Turbo) LGA 1155 95W Quad-Core Desktop Processor Intel HD Graphics 3000 BX80623i72700K
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Sep 30, 2013
I have an AMD HD 7870 based graphics card working with Windows 8 Pro 64 bit. I want to check which graphics modes are supported (not just by the currently connected monitor). Is there a method or utility available which interrogates the graphics card to list the graphics modes supported?
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Oct 11, 2013
I have a notebook pc that comes with windows 7 from factory. I would like to install windows 8 in my machine. It has integrated intel hd graphics chip and separate nvidia geforce 420m graphic card. I heard switchable graphics are not working fine with windows 8. Is that true? BTW my system manufacturer isn't providing drivers that compatible with windows 8. Whatever windows 8 upgrade assistant says already installed drivers also compatible with windows 8 and individual hardware manufactures has windows 8 compatible drivers. So, what should I do? Windows 8 upgrade is useless for me?
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Dec 13, 2013
So I could not get my graphics card to register while disabling my integrated Radeon Graphics card to move to my other card so I found a article saying that "You need to disable integrated graphics in your BIOS" So I did that...... and now my screen is completely black and i get no video input.
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Jul 24, 2014
I have a notebook with first generation i7 processor. It comes with windows 7 home premium pre installed and I would like to upgrade it to windows 8 or 8.1. But Intel's latest HD Graphics v15.22.58.64.2993 (2/19/2013) is only compatible with windows 7 as they mentioned. Also my manufacturer was stop providing drivers for the latest operating systems after windows 7 for my model. Can I still update my O/S with the above driver?
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Apr 23, 2014
Basically as of two nights ago opening tabs in internet explorer and trying to run Adera I have been getting this crash anytime seemingly a certain type of video/media tries to play? My event log shows this starting literally with trying to get through a cutscene in Adera and has been happening since.
Screenshot by Lightshot
I have two Events.
Event 4101 "Display driver nvlddmkm stopped responding and has successfully recovered."and
Event 4109 "Application Adera.exe has been blocked from accessing Graphics hardware."
"Application iexplore.exe has been blocked from accessing Graphics hardware."
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May 27, 2014
my graphics card, Nvidia GT650 is not ready for UEFI installation and I have no way to flash the bios. If I boot using legacy bios, install the card, then can I flash the card BIOS and then return to UEFI booting?
The card is currently not installed and I have no other system to use to flash the cards bios.
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Mar 16, 2014
Well I recently upgraded to Windows 8.1 and ran the WEI test from an elevated C prompt, and it seems to have taken a dive in the graphics and gaming areas as opposed to the WEI I ran last fall with Windows 8 installed. I have no clue as to why or what to do about it. The machine runs well. I did an SFC/ Scannow to check for errors and it was good.
Semi-new HP DV7 Notebook. Display adapters : Intel HD Graphics 4000......NVIDIA GeForce GT 650M
Below are the 2 tests from 10-2013 and 3-2014
From Windows 8 on 10-2013
<SystemScore>6.8</SystemScore>
<MemoryScore>8</MemoryScore>
<CpuScore>7.9</CpuScore>
<CPUSubAggScore>7.7</CPUSubAggScore>
<VideoEncodeScore>8.3</VideoEncodeScore>
<GraphicsScore>6.8</GraphicsScore>
[Code] .....
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Jan 3, 2014
My laptop has Mobile Intel R 4 Series Express Chipset Family, and now I am using Windows 8. Problem is I can't install Intel graphics media accelerator driver that was been used when I was using Windows 7. Problem says "this computer does not need the minimum requirement of installing software."
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Feb 21, 2014
I'm building a system for cryptocoin mining, and am having a little problem with getting Windows 8.1 (home, not pro) to run the 3rd card (GPU) My equipment is:
Gigabyte 990 FXA UD3 MOBO
AMD Vishera CPU
2x4 gig Corsair Ram
3x Sapphire r9 280x Video cards
1000w Corsair PSU
Scandisk SSD
All parts are brand new.
Here is the problem... everything boots just fine and runs with 2 of the GPU's installed. I have the latest AMD 13.12 drivers, and the AMD APP SKD installed. When I add the 3rd GPU though, windows will auto detect it as a Radeon 7900 with the caution sign, AND/OR a r9 200 series card, also with the caution sign, most times BOTH. Then it randomly freezes the system. A couple of times I got it to run long enough just by luck I guess, to install the 13.12 drivers on the 3rd GPU, but then in a few minuites the system would freeze again.
2 GPU's run just fine, the problem only shows up when the 3rd card is installed, and it happens on any of the 4 16x slots, or both 1x slots on the MOBO. It doesn't matter if the GPU's are directly on the MOBO, or on 1x16 risers. There are plenty of folks running this set up with up to 6 GPU's, so I know it can be done, but I must be missing something somewhere in the windows set up.
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Sep 5, 2013
I've got a bit of a strange issue that I haven't had with previous OSes on this PC. I'm running a Dell OptiPlex 380 with Win 8 x64 at the office and I have to run 2 video cards for all of my screens. I have a GeForce 8400GS in the PCI-E slot and a GeForce 6200 in the PCI slot.
Previous to the Win 8 install, it worked fine. Booted exactly as I had shut it off. Now, with 8 - it's killing my PCI-E card presumably when it puts the screens to sleep when I leave for the day. So I'm coming in to all of my windows being moved to the PCI card's monitor (only one hooked to it) and I have to reboot to get PCI-E card to come back.
If I check the screen properties, I see only the screen hooked to the PCI card. I've changed the setting in the BIOS for the first video card to Auto and also tried the PCI-E selection and it's the same either way.
Why on earth would it default to the PCI card rather than the PCI-E card?
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Sep 12, 2013
I Know that Windows 8 doesn't support this program. Before i have Windows 8 but i had to format. Now i dont' find how to install it. How can i install Graphics Media Accelerator of Mobile Intel R Series Express Chipset Family?
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Mar 1, 2014
My computer is hp envy dv6 7280sf notebook with 2 GPUs intel graphics HD 4000 and Nvidia Gefoce 630 M running windows 8 64x.
After making an free upgrade online for windows 8.1 which run successfully, both gpus were ok...
But after receiving a windows update with new drivers for intel graphics 4000 gpu , after install and restart , the computer freezes on blank black screen at windows startup with no mouse or anything only backlight.
So safemode was succeful but i figured that the update for windos update was the cause and graphics drivers were installed so i removed the drivers for intel graphics and itried to reboot the computer so the restart was succeful but the intel graphics card was unistalled and no drivers were automatically installed so i tried to download and install the drivers from hp and intel website for windows 8.1 however the install fails.
Automatic install from device manager failed both online and from computer and even from manual driver selection.
So therefore the install failed in safe mode , and the high def audio device ( on screen audio possibly) failed and the device was not recongnized (no drivers installed) so i'm stuck without anydrivers for the integrated gpu and the games are no longer able to run normally even if the nvidia card is on.
I tried downloading an installing Windows 8 drives but it failed to install also , for instance any new install of drovers seems to fail for me even for external usb hard drive.
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Apr 15, 2013
I actually think it's integrated, how do I do it? According to running a random game on systemrequirementslab.com (Dead Island), my dedicated video RAM is 32mb. It's not a custom built, I bought it from the store.
Here are specs according to dxdiag:
System Info:
Operating System: Windows 8 64-bit (6.2, Build 9200)
System Manufacturer: Dell Inc.
System Model: Inspiron 5323
BIOS: A08
Processor: Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz (4 CPUs), ~1.8GHz
Memory: 6144MB RAM
Page file: 3252MB used, 5310MB available
DirectX Version: DirectX 11
[Code] .....
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Mar 19, 2014
I downloaded a demo for a game a couple days ago and all I get is audio, my video drivers are up to date. The developers said they were using a program called Unity 3D. I will list my specs below.
HP ENVY X2 running Windows 8
Processor: Intel(R) Atom(TM) CPU Z2760 @ 1.80Ghz 1.80 GHz
Memory: 2.00GB
System Type: 32-bit Operating System, x86 based processor
Graphics Card: Intel(R) Graphics Media Accelerator
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