Black Screen - New Motherboard - Dell Vostro 3550
May 23, 2013
I just replaced my not working motherboard and power supply card with new ones. Now the windows seems to boot but just when the start screen is about to show up, the screen go black. I know it's up because when i slide my finger in the biological sensot it would make the sound of a successful login.
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Feb 16, 2014
I have dell vostro 1500 on which windows 8 installed. Whatever game i install from windows store, doesn't open up. It crashes. Here's the dump of crash report
Version=1
EventType=MoAppCrash
EventTime=130370051621854447
ReportType=2
Consent=1
UploadTime=130370051622304442
[Code] ......
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May 15, 2013
I have a new Dell Vostro 270MT running Windows 8 Pro 64-bit. I'm having a problem in that the Metro Apps (Music, Pictures, etc) are not seeing any files on a second internal HDD.
I have gone into Windows Explorer and explicitly added the file location (e.. E:Music) to the relevant Library (e.g. My Music). When I click on the library, the files appear there and I can open them from within Windows Explorer (by selecting the file and choosing "Open with"). Individual music files will open with any of the installed programs including Music, Media Player or VLC. Similarly picture files are visible in Photo Viewer or Pictures.
But when I return to the Metro/Start screen and select the relevant app (e.g. Music) - no files appear.
If I copy a file across to the main library on C: - then the file will appear in the app. (But I want to keep all my data on a 2nd internal HDD rather than fill up my C: drive).
I have tried:
- Uninstalling and reinstalling the app
- Explicitly setting the folder type to "Music" or "Pictures" or whatever is relevant, as well as keeping it as "General"
- I have added the file to the library by (1) going into the library and adding it to the list of locations to be accessed, as well as (2) going to the E: drive, selecting the folder and adding it to the library
None of the above work.
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Nov 9, 2012
Im using Vostro 3500 - service tag :
<ADMIN NOTE: Service tag removed as per privacy policy>
... and i want upgrade to win 8.
but some driver not working correctly. exp : bluetooth, touchpad :( so where i can find upgrade driver for win 8?
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Oct 4, 2014
I purchased a new dell vostro 5470 computer. During the initial setup is Stuck on the screen of define new wireless network connection and did not respond to anything including attempts to shutdown (from button), I waited until the battery is empty and turned on again, the moment he came directly to Dell's Auto Repair.
It does not allow any system recovery.
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Aug 27, 2014
What is this problem with my display, it suddenly stops and have to restart my Dell Vostro 3450.
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Sep 15, 2014
How do I keep my screen from going black after only a few minutes if I don't move the mouse, windows 8.1 Dell inspiron 350, originally came with win7...
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Apr 7, 2013
My brand new XPS 8500 with WIndows 8 has an intermittent blackscreen. Only way to get past it is to power down and power up the PC. Using a Dell 23" monitor. Since machine and monitor are brand new, I will contact Dell tomorrow to return. I don't relish resolving an intermittent problem over the phone with India support. I have searched these forums for blackscreen topics and there are several but no definitive solution.
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Feb 29, 2012
I installed windows 8 to my machine. it has intel hd graphics. I can install it fine but once i try boot Windows 8 the screen goes black (screen is actually off). I can get it to work by plugging in a HDMI cable into thee hdmi slot and use a monitor. it works perfect like that but my laptop screen stays black. It must be the graphics driver. I tried updating the graphics driver and that didnt work. I then tried installing the driver from the dell site for Windows 7 and that didnt work.
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Oct 22, 2013
I have an old Dell Latitude 100l laptop, with XP installed. I use it for University work. Now I've was able to download from Uni a copy of Windows 8.1, as an ISO image onto a DVD disc.
When i try and boot to the disc, it says "loading files"........and after a while i just get a black screen.
Is this because I cannot load Windows 8.1 onto my Dell laptop?
[URL] .... This is the spec of my laptop.
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Feb 1, 2014
I only just very recently received this laptop as a gift, but as soon as I started watching movies on my Netflix account I noticed that the screen would briefly go black then return to my program. This happens very often, once every 2 to 5 minutes. And this only happens when I'm trying to watch movies. Browsing and game play is flawless. What could be the issue? It was recommended that I install Windows 8.1 upon setting up my laptop, so I did just that. I didn't play around with Windows 8 beforehand, though, so I don't know if the problem is the operating system or not.
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Aug 5, 2014
I just got back from vacation andwent to turn on my pc which worked before on my Gigabyte GA78LMTS2 and now cant boot into Windows, instalation media, anything. it just hangs on the BIOS load screen. I am using AHCI for my sata.
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Jul 10, 2014
Just had this new laptop running windows 8 and its an Acer.When I select the photos tile on the screen it goes to another screen which is black with a blue square icon and underneath it tells me that there are no files or folders in this view.There are photos in my picture folder as I just put then in.But if I go to the other method and select the My picture folder the photos are there.
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Jul 14, 2014
I have recently installed windows updates and after restart the black screen occurred after I typed my password. About five days before that I have reinstalled my Mobile Intel 4 series driver and now in Device manager it shows 3 grayed out monitors which were installed when I have reinstalled the Video driver. The monitor driver that Is currently loaded was installed when I installed the OS itself.
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Jun 6, 2014
I've having an issue that I think some ppl had, windows 8 crashing going to blue screen of death or blank black screen and then it restarts by itself, also I have noticed that it says repairing disk in D:/
I have one SSD 120gb in the C:/ which it host the operating system and some minnor programs, in a HDD which is my D:/ drive there I have my games.
ASRock 990FX Extreme 9
AMD FX 8350
Kingston Hyper X 120GB SSD
WD black 500GB HDGB HDD
Corsair Vengeance 8gb Ram 2133Hz
Windows 8
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Feb 25, 2013
When I turn on or restart my computer after the teal windows logo with the spinning wheel the screen will flash off quickly then come back on black and then 10 seconds later show the lock screen.
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Jun 23, 2014
My sister has a Satellite C55-A5281 with home premium 8.1 x64. She recently did a system restore now the screen just goes black after this BIOS screen.
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Nov 10, 2012
I upgraded from Windows 7 to Windows 8 Pro. Everytime or almost everytime I click on an app or go to the desktop and try to get on IE 10 (desktop version), my screen flashes and goes black for a few seconds then returns me to the screen with the space needle, then I click on it and it signs me back in. When I try to use Google Chrome, the websites freeze up on me. I don't want to have to reinstall/reformat as I paid $40 for this for one, and secondly, I don't want to have to repurchase Office 2010 as my licenses ran out. I ran every update that comes up and restart, but this doesn't change this issue. . why it does this and any way to fix it without reformatting?
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Jul 25, 2013
I have the Thinkpad X230t and normally run Windows 8 x64 with touch just fine. I installed the preview version of Windows 8.1 x64 today. The installation completed quite OK.
At the end of the installation, the installer tries to "set up my account" but then says that it cannot do it at this time, and that I can do it later. I said OK, then log on with my usual Microsoft username and password. Once I'm in the desktop, a message popped up saying Windows cannot find my profile in c:windowssystem32 ... a place like that. This message repeats when I tried to open Desktop, Downloads, or Documents.
I then tried to do a few things in Windows 8.1, but responses were super slow. I then restarted the computer but it froze in the blue restart screen. I then forced a manual restart.
Now I get a black screen right after Bios screen ("Press Enter to interrupt Normal startup"). No flashing cursor, just a plain black screen. None of the keys are responsive, except Ctrl-Alt-Del which will restart the computer, and the same thing happens.
Since I don't have a DVD drive, I cannot boost using the Windows DVD.
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Jan 20, 2014
I installed Windows 8 over the weekend. I didn't want to but my parents have it and they keep harassing me to "fix" their computer so that it acts like Windows Vista, so I needed to know more about Windows 8. When Windows 8 was installed I updated to 8.1 and installed Office 2010. Office asked for a reboot so I rebooted and haven't been able to get into Windows since.
The computer boots to a black screen that flickers once in a while. I can see my mouse pointer on the screen when I move the mouse. I'm having trouble accessing Safe Mode. I did get a diagnostic tool to come up before Windows booted and I ran a full diagnostics on my computer. When the diagnostics were completed it dumped me into the boot options menu. I tried to let Windows refresh itself which did not work. I also did a System Restore which did not work.
I have unplugged all usb and serial cables from the computer to make sure that it wasn't an external hard drive or printer causing my problem.
I downloaded Windows 8 so I don't have a CD to boot from. My computer doesn't have a CD drive. My plan is to keep trying to boot into Safe Mode but once I am back in I don't know what I am going to do. I already did a system restore. I could try to uninstall Office but it is more likely that the 8.1 update is my biggest problem. I'm sure that there is a way to undo the 8.1 update.
I was just wondering if there is any new information out there. It would be nice if Microsoft had a fix for this problem but I can't find it on their website.
Alienware m11x
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Jan 23, 2014
Recently my laptop is giving me a problem. I was cleaning it up by uninstalling unused programs and deleting documents and files no longer needed. After doing all this and running CCleaner, I restarted by laptop. I noticed that it took an unusually long time to start up and log in. When it finally logged in, I was a at a blank purple screen... my Start screen. I was able to open the task manager and get to the desktop where my background is just black, but i have the taskbar. The taskbar only has the start button, which I cannot press, and the battery, internet, sound icons on the lower right.
I am unable to click any of these icons though. I cannot access the charms bar or anything Windows 8 Start menu related. No icons or programs are there for me to click, so the only way to access anything is by beginning a new task from the task manager. I tried to restore my laptop, but it did not fix the problem. So then I decided to do a factory reset (I saved all important files to a flash stick), but Windows 8 requires a media or installation disc, which I do not have because I downloaded the Windows 8 update. I do not think accidentally deleted any important files originally, because I was mainly just deleting from My Documents. How can I reset the laptop without the installation disc, or how can I obtain an installation disc without having to rebuy Windows 8?
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Dec 15, 2013
I run Windows 8.1 and I have a problem that surfaced recently. When booting it shows the blue windows logo, showing that it's booting obviously, but after a few seconds it goes to a completely black screen that lasts for anywhere between 5 and 10 minutes before it goes to the lock screen. My system specs are pretty humble I admit, you can look at my specs, but it was never an issue as Windows 8 and 8.1 used to boot completely within 30 seconds max. I suspect it might be a problem with disk space as I have only a 250 GB hard drive with 4 GB free space.
I used to have two hard drives; a 1 TB and a 500 GB. Due to too many power failures in this pathetic country called South Africa, both of my hard drives died completely from too many write and read errors and corrupted partitions. I salvaged the 250 GB hard drive from an old PC of my aunt's as I could not and can still not afford a new hard drive. Having to wait 5 - 10 minutes to use my computer is just plain frustrating to say the least. I have already cleaned all of the junk and useless files on the hard drive, what's left on it is all stuff I can't afford to lose or delete.
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Jan 27, 2013
i have a dell 5520 inspiron laptop which i bought 2 months ago . Yeasterday while starting the laptop , just after the lock screen , i pressed a key on the keyboard, but the login page was not visible ,i could not access my account .
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May 10, 2014
No it's not the problem where I have a black screen after the reboot of the installation of windows 8.1.
I have the upgrade already but when i leave my laptop on after a few hours the screen turns black and it won't respond.
I have to hard reset it every time it does this because the keyboard and mouse wont make the black screen go away.
I tried searching for a solution but all of them were about the black screen after installation.
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May 16, 2013
I'm having WIndows 8 Pro N, I encountered some issue here that Windows will boot into black screen quite sometime.
The moment when I tried to perform a restart or switch on my laptop, I could see the Windows 8 logo and then the screen just turned black. CTRL ALT DEL doesn't work and what I have to do is perform forced shut down.
After I switched it on again, everything just worked fine. The frequency of having the problem is 50%.
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Apr 28, 2014
Black screen on windows 8.1 . Here's the situation:
- I have windows 8.1 for some weeks. every thing works fine
- today after going to sleep mode I can not start windows. it goes to a black screen after windows logo and restarts won't work.
- Tried the 'fixmbr' thing on command prompt from windows startup repair.
- Windows startup repair obviously finds nothing
- tried refreshing pc from startup repair but after a few minutes it said that it has failed refreshing
- Tried forcing windows to go to "safe mode" by using command prompt but the same thing
Any solution except formatting and reinstalling windows? My laptop is a custom CLEVO p150hm1.
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Oct 18, 2013
Just installed 8.1. When I logged back on, there was only a blank screen with a cursor. I activated task manager and a warning appeared stating, "?CreateRect@Value@DirectUI@@SAPEAV12@HH... could not be located in the dynamic link library C:WindowsSystem32Windows.UI.Immersive...
SFC scannow fixed the issue for awhile then i got force logout then i login the same issue reappear... I dont feel like doing fresh install ...
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Mar 9, 2013
I loaded Windows 8 x64 about a week ago, it has booted fine every day until this morning. Instead of the loading windows logo its just a black screen that never does anything, I tried safe mode but F8 does nothing. What would cause this? It loaded just fine about 10 times, the only problem I had was with the installation I had to disable the hyper-threading to install the 64-bit version.
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Jan 22, 2014
I will just be generally using my laptop browsing the internet or using programs such as photoshop and my system will freeze up for about 10 seconds and then will turn to a black screen forcing me to shut the system down via the power button. This happens at least once a day and most commonly occurs when opening photoshop. My laptop is a Packard bell EasyNote TE69KB.
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Nov 2, 2013
Windows 8 was fine. For Windows 8.1 I had Windows 8 format and do a clean install and then immediately upgraded to 8.1. Now at least half of the time when I boot up after BIOS info and the windows logo shows briefly I see a black screen for 2 to 5 seconds I'd say. Then the lock screen. So after I get to where I can input my password everything is fine.
But I can't figure out why there is this few seconds of black nothing before I can input my password. I can't see that anything is wrong.
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Mar 1, 2014
I can log in, which takes much longer than ususal, to be taken to the desktop screen. everything is black except for the cursor and the windows icon in the bottom left. Ctrl+Alt+Del gets me to that normal menu and I can open task manager and from there open windows explorer and from there open most programs. I cannot get to the normal home screen, run disks or change tabs.
I have run start-up repair and enabled safe mode to no avail.
I cannot refresh or restart as i bought windows 8 online and have no physical copy of it.
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