Dell :: Blue Screen Appearing With No Message / Cursor Can Be Seen On Screen

Jan 27, 2013

i have a dell 5520 inspiron laptop which i bought 2 months ago . Yeasterday while starting the laptop , just after the lock screen , i pressed a key on the keyboard, but the login page was not visible ,i could not access my account .

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Windows 8.1 Stuck At Blue Screen With Cursor?

May 19, 2014

I recently upgraded to windows 8.1 from windows 7. Installation went fine and first time I loaded into windows perfectly. I only installed the following: killer enthernet driver and google chrome (also nobodies graphics driver)I reset my computer and it goes through the logo then goes into a blank blue screen where I can move my cursor.What I've tried: I can log into safe mode. Right now I am resetting the PC (file wipe). I can't seem to attach an image on mobile.

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Acer Iconia W510 PC Tablet / Windows 8 - Blue Screen Appearing For No Reason?

Mar 6, 2014

I have an Acer Iconia W510 PC Tablet and I am talking about this error right here. [URL] ....

Okay, so this started appearing and I got a little worried. Each time it happens, I go through a restart and am just fine. So, I started to think about why it appeared. Then it happened more often. I'd say it pops up for no apparent reason every couple days, sometimes more frequent.

Every day, I do the following:

- Run Disk Cleanup
- Run Defrag
- Do a Manual Full System Scan with Norton Antivirus

I do all of these things and try to never download shady files, but it happens all the time. Sometimes it will be when I'm talking to someone on Skype (Text, not Video), or in an app like One Note or OK Cupid Touch.

It happens so frequently that I feel like there is something I'm missing.

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Getting Blue Screen - Error Message Makes System Restart?

Feb 12, 2014

My daughter managed to somehow get a blue screen of death every time she starts windows with "BAD_POOL_CALLER" as the error message which then makes the system restart. No action can be taken in windows because it restarts literally 10 seconds after you login. own?

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ASUS Laptop Running 8 / Dell Monitor - Taskbar Shortcuts Appearing On Wrong Screen

Jan 9, 2014

Strange problem I am having with my windows 8.

I have an ASUS laptop running 8.0 which I am running with a second screen (dell monitor) connected via VGA. I have it set so the external monitor is the primary screen and the laptop is the secondary screen. It is set for a taskbar on each display, with the primary taskbar containing the shortcuts on the monitor, so when I click them they open there. It's been working fine for months.

So I switched it on today and my taskbar shortcuts have jumped to the taskbar on the second (laptop) screen, however my external display is still set as the primary and still has my desktop icons, trashcan etc but a blank taskbar (like the one that used to be on the secondary display)! When I click the shortcuts which are now on the taskbar of the laptop screen they open on the monitor. (ie the wrong screen) I disconnected the monitor, turned off the extended desktop and set it to just use the laptop screen. All my desktop icons moved to the laptop screen but the taskbar shortcuts vanished and I was left with a blank taskbar. If I plug the monitor in again and extend the desktop they reappear, but on the wrong screen. Even if I reboot without the external screen connected I get no shortcuts until I plug in the monitor and set it to extend the desktop. I have checked all the taskbar settings and they are all correct.

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Dell :: Inspiron 7520 Cannot Boot Windows 8 And Shows Blue Screen

May 2, 2013

I bought dell inspiron 7520 and tried creating the additional partition on the hard drive. After rebooting the laptop started showing blue screen and saying that the file Windowssystem32winload.efi doesn't exist or is corrupt. Error code: 0xc0000225

Since the laptop was sold just with the installed windows but without the CD with windows8, I'm not able to reinstall it.

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Dell :: Page Fault Error In Windows 8 / Restarting With Blue Screen

Dec 29, 2012

I'm experiencing a problem after installing Windows 8 on Dell Inspiron N7110.

When I leave my laptop on for a while, it restarts because of a blue screen with the error: 0x00000050; PAGE_FAULT_IN_NON_PAGED_AREA

It only happens when the laptop isn't used but is still on. When I'm working on it this error doesn't occur.

I checked RAM and HDD with Dell Support Center PC Checkup (even RAM stress test) and it shows no errors. Besides the HDD is new, as my old one broke and Dell replaced it.

I updated all my drivers from Dell's Website, so they all supported by windows 8.

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Hardware Drivers :: Black Screen With Cursor After Login Screen?

Jul 14, 2014

I have recently installed windows updates and after restart the black screen occurred after I typed my password. About five days before that I have reinstalled my Mobile Intel 4 series driver and now in Device manager it shows 3 grayed out monitors which were installed when I have reinstalled the Video driver. The monitor driver that Is currently loaded was installed when I installed the OS itself.

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When Select Photos Tile On Screen Another Black Screen Appear With Blue Square Icon

Jul 10, 2014

Just had this new laptop running windows 8 and its an Acer.When I select the photos tile on the screen it goes to another screen which is black with a blue square icon and underneath it tells me that there are no files or folders in this view.There are photos in my picture folder as I just put then in.But if I go to the other method and select the My picture folder the photos are there.

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Debugging :: How To Fix Windows Blue Screen Of Death And Black Screen

Jun 6, 2014

I've having an issue that I think some ppl had, windows 8 crashing going to blue screen of death or blank black screen and then it restarts by itself, also I have noticed that it says repairing disk in D:/

I have one SSD 120gb in the C:/ which it host the operating system and some minnor programs, in a HDD which is my D:/ drive there I have my games.

ASRock 990FX Extreme 9
AMD FX 8350
Kingston Hyper X 120GB SSD
WD black 500GB HDGB HDD
Corsair Vengeance 8gb Ram 2133Hz
Windows 8

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Windows 8 Blue Screen Error When Laptop Screen Dims

Nov 7, 2012

I get a blue screen error of "driverirql_not_less_equal" when my laptop monitor dims.


OS: Windows 8 Professional (64 bit)
Intel i7 2640M
8 Gb Ram

The attached screen capture is the location of my error.

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Sponsorship Ads Appearing On Screen?

Jul 21, 2013

who or what this is, only happens when I leave laptop unattended.

How can I stop this?

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Mouse Cursor Appearing During Some Games Windows 8 X64

Feb 28, 2013

Sometimes when I am playing a game in fullscreen with the 360 controller, the mouse cursor will appear on the screen where I last left it. I have to jiggle the mouse and it will go away, but it comes back periodically. In games where I am using a mouse with a special look during the game, I can see flickers of the regular white windows mouse cursor. At first I thought it was just happening in Steam Big Picture Mode, but it is happening in all games.

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Stop Touchpad Screen Appearing In Toolbar

Feb 2, 2013

How to get rid yourself of the touch screen keyboard symbol in the bottom toolbar have tried several ideas but after restart this still appears, my reason for wanting to rid myself of this is I don`t have a touch screen so is of no use

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Choosing Photos Appearing On Start Screen Photo's Tile?

Apr 11, 2014

I made a screenshot file so that when I take a screenshot I can shove the screenshot in there. Should I be using another program? as now I am getting my screenshots coming up on my Start screen's live photo's tile. How can I control which of my pictures appear in my start screen's photo tile please or in my slideshow. (I've got on my laptop adobe photoshop elements 12)

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Tablets :: Disabling Charm Bar Appearing With Touch Screen Swipe?

Jul 31, 2013

I've read quite a few posts concerning the charm bar (read: disabling it). These posts all seem to focus around the touchpad settings.

However, what I want is to make sure the charm bar doesn't appear when I'm (right edge) swiping my touch screen.

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Black Screen But Cursor Movable

Nov 8, 2013

One day i tried to start my computer. Once it started i booted up steam only to see that none of my games were installed. Hmm. So i opened up my computer and saw that one of my SATA cables came unplugged. After plugging it back in my computer did a system check on all of my hard drives. Once that was completed my computer restarted and went to the swirly windows logo and then to a black screen with a mouse pointer that i could move...that's it. I've tried a few things from looking it up like booting into safe mode, trying to log in with the black screen still up, taking out the video card and putting it back in and nothing, just goes to the black screen. I don't have a windows 8 disk so i can't attempt to fix it that way nor do i have my 8 key on hand. i built my desktop so its nowhere on my rig.

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When Saving Files From Google / Office 2013 White Screen Is Appearing - 8.1

Sep 26, 2014

When I try to save files from Google, Office 2013 or any program in Windows 8.1, I get a partial white screen and a "Not Responding" message on the Title Bar. The "Close Program" dialog box follows. So, I can't "Save As" to my computer.

System Info Utility version
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Xeon(R) CPU E3-1220 v3 @ 3.10GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 4
RAM: 8117 Mb
Graphics Card: NVIDIA Quadro K600, 1024 Mb
Hard Drives: C: Total - 114120 MB, Free - 69409 MB; D: Total - 953866 MB, Free - 878232 MB; L: Total - 953835 MB, Free - 868544 MB;
Motherboard: ASRock, H87 Pro4
Antivirus: AVG Internet Security 2014, Updated and Enabled

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Black Screen With Flashing Cursor Caused By 3rd HDD?

Oct 4, 2013

I recently started having the black screen with the flashing cursor come up sometimes when I start my PC. I have narrowed it down as being my 3rd HDD (2TB WD) as the culprit, which I only use as media storage. It is not set as a boot device since windows is on my SSD and when I unplug the drive from my mobo, windows always starts up without any issue.

Basically my question is, is this just a case of a hard drive going bad? I ran chkdsk on all 3 drives and none of them had any issues and it is not fragmented or anything that I can tell, so I don't know. I have had this setup for a while now and about a month ago it started doing this. The screen doesn't always come up however, so I have no clue what the issue is.

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HP Envy Laptop - Black Screen With Cursor On It

Sep 19, 2013

I have my laptop running windows 8, and whenever i boot it up it just shows the "HP" logo and then the spinning dots on the bottom, then it just goes to a black screen with a cursor on it. Now I cant do anything with this, seeing as it is windows 8 I cant boot it into safe mode from startup. I have an HP Envy Laptop.

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Black Screen / No Sound / Busy Cursor?

Dec 22, 2013

My MSI GE70 laptop with windows 8 64 has recently been having an issue while watching videos (whether it is a downloaded file or a stream) where the screen will suddenly go black and the sound will go away, but the cursor will still be visible with the spinning circle to show me it is working on something. It will just stay black and nothing will respond, even CTRL-ALT-DEL. The only way to fix it is to restart the computer by holding down the power button. It doesn't give me any error messages before this happens or on start up afterwards. It isn't overheating, and I didn't install any new drivers before this started.

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Booting Win 8.1 Gives Black Screen With Flashing Cursor

Sep 15, 2014

I had to reinstall the whole machine from scratch because old HDD has been playing up. This is what I did:

1. Imaged old (faulty) drive to new one - just because I needed some data out of it and the old one was very slow and freezing.
2. run the system with new imaged drive - all working except sometimes it was playing up, so I decided to upgrade to another drive with Windows 8.1 from Win7
3. have plugged in new HDD to SATA0 port and the imaged drive to port SATA2
4. installed Windows 8.1, copied data over, reinstalled applications and so on.
5. all working perfectly. Now every time I boot up the machine, I'm offered options if I want to boot to Windows 8.1 or Win7. No problem there.
6. Now I wanted to remove the imaged HDD from SATA2 port, so I did - and here comes the problem:

All I get now is the black screen with flashing cursor in top left corner. How is this possible ? When I plug the second drive in all works as before. I just have to remove the second drive. How can I do this? In the attached image you can see my drives from Windows 8.1 the Disk0 is the one I need to keep - that's a Windows 8.1 ( C: ) Disk1 (imaged HDD) is the one with Win7 on it and needs to be removed.

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Long Black Screen During Startup (no Cursor)

Aug 12, 2013

I recently upgraded my dell 1645 from windows 7 to 8.

I installed most of the drivers from the dell website even though they were meants for win 7. For some of them I installed drivers directly from the device manufacturers website.

When the computer first starts up it passes the windows logo, and then a black screen is shown (no cursor) for a good 5 minutes. Then it advances to the login (seatle cartoon image) and everything works perfectly.

I had another issue before that I think I solved which was the intel rapid storage technology. Whenever the computer would go to sleep I got a windows BSOD saying driver_irql_less_than_or_equal. But after installing the newest intel rapid storage drivers sleep seams to work perfectly.

The drivers I installed from the manufacturers that arent on the official 1645 driver page:

- ati radeon drivers from ati
- synaptics drivers
- bluetooth 380 drivers, supposed to be 370 I believe but it seems to only be 380 available which people say works.

I also tried running the intel chipset automatic check, which said I was on the latest.

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After Logon Black Screen And Cursor Error

Sep 15, 2014

This has happened on a few different systems. After it has the login screen, It will go to the desktop (completely black no icons) and a cursor.

Windows sign does not work nothing other then CTRL + ALT + DEL works but wont bring up task manager.

So I end up doing the "Advanced start up" where I Restore the system and do a fresh load, but when I try to run the updates i get the error of

" Log file c:windowssystem32logfilessrtsrttraill.txt "

So I go to CMD (administrator) and run SFC/ Scannow

"Windows Resource Protection could not start the repair service"

then, chkdsk x: /f

Cannot lock current drive, windows cannot run disk checking on this volume because it is write protected. I ended up erasing the HDD and starting from scratch and STILL get the same issue.

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Windows 8 Won't Boot Up / Black Screen With Cursor

Aug 4, 2014

My laptop has been acting really weird the last couple of weeks. It would crash randomly, and sometimes when I picked it up to put it somewhere else, it crashed too.

Now, I thought this was a problem with Windows 8.1, because it didn't behave like this before with normal Windows 8. So I Refreshed my laptop, and after that it worked again, without crashing.

I left it in sleep mode while I got some sleep too, and when I booted it up this morning, it crashed again.

After that the whole laptop wouldn't boot up, and now the only thing that shows is a cursor on a black screen, and it seems to be stuck in sleep mode, because I can't even turn it off completely manually. So I can't access the BIOS or make it boot up in Safe Mode.What the hell should I do?


Toshiba Sattelite L50-A-15U

Windows 8 64-bit

Intel i7 4th generation processor with Intel HD4600 graphics card

nVidia GeForce GT740M graphics card


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Black Screen WITHOUT Cursor But Computer Is Not Frozen?

Jan 4, 2014

I upgraded from Windows 7 Home Premium to Windows 8.1 Pro about a week ago. Everything seems fine, unless I leave the computer idle for a long time. What happens is I get a black screen, with no cursor, when I return to the computer after leaving it idle overnight. It is not asleep. It is also not frozen. I can tell because I am able to reboot it while it's like this by:

Press: WIN+R
Type: shutdown /r /f [ENTER]
Wait 90 seconds.

The computer reboots just fine when I do this. Could it be a bad display driver perhaps? I have an AMD Radeon HD 7950 and am using the latest display drivers from AMD.

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Setup Installation :: Just Black Screen And Cursor After 8.1 Download

Jan 6, 2014

Somehow i incidentally downloaded Windows 8.1 ( which i do not want to be installed to my Sony Vaio Laptop) but i thought that i will just download it , and NOT INSTALL IT ......and i DID NOT INSTALL IT , since after upgrading , it asked me if i wanted to install windows 8.1 , and i selected NO ..... my laptop turned off , and when i turned it on , now a black screen appears with the white cursor moving around the screen..... I click the Assist button , and i can't get a sony vaio care menu ..... Basically nothing displays , no configure ... I am stuck and can't use my laptop anymore

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Windows 8 Freezes On Boot - Black Screen With Cursor

Nov 7, 2012

My windows 8 pc when booted, mostly freezes after i see my account picture with a circling dots. Then appears a black screen and just my cursors, but nothing else. I try to get task manager and run explorer.exe but it doesn't work. It has now been happening very much. I have installed the OS just a few days back and i got this issue. This also happens when i sign out/switch from my account to another account.

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Windows 8.1 Black / Blank Screen After Login - No Cursor

Jul 31, 2014

I shut down my computer last night. It runs 8.1 and when I shut it down I do not believe it installed updates.i tried to boot it. It boots and after I type in my PIN, shows my desktop for a few seconds. Then, my display will either turn black or a blueish grey. There is no cursor. It does this every reboot now. I can not do anything except reset when it happens.

System info:

Two GTX 760's in SLI
Two Asus monitors

Possible culprits:

1 - I have Actual Multiple Monitors trial installed. The freezing/display blanking seems to happen when the trial time left window shows up, but that may be coincidence.
2 - I heard graphics card driver updates and windows updates can clash in some way and cause a similar issue. From what I've read, a cursor is still on screen and task manager can be opened with CTRL SHIFT ESC. Neither of these work for me.
3- Virus? I have avast so I doubt it.

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Windows 8 Screen Freezing With Just Cursor / Login Missing

Apr 1, 2013

I have had Windows 8 since it came out and a little while after I started having issues with it not waking up/randomly freezing. I reinstalled 8 and for a while I have not had any trouble but now I am having issues again.

Basically the computer randomly freezes... but not really. So certain things don't work like opening or closing applications but the cursor can still be moved. Eventually most things won't work but again the cursor is still moveable.

Then again tonight it happened when I got home from work. This is the same problem as before. My computer was left on and locked and when I returned the logon is missing but my cursor is there and moveable.

I have been trying to fix this since the last time it occurred and still cannot find why this is happening. I have the latest drivers, ran scans with Bitdefender and Malwarebytes, checked the event log but nothing shows up from the time I left to the time I got home. I've attached a picture showing the screen frozen with just the cursor and no username/password on the screen.

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Setup Installation :: Just A Black Screen And Cursor After 8.1 Update

Oct 18, 2013

I just installed 8.1 on my Samsung Series 7 Chronos laptop and it's now unusable. All I get after a reboot now is a blank screen and a vanishing cursor. I can't do CTRL+ALT+DEL or any other button combination. I also can't seem to be able to do a system restore as a restore point doesn't seem to exist for some odd reason. I've also tried the boot into low res mode but I get the same result. The only thing that seems to work is booting into Safe Mode with Networking but that doesn't allow me to install/uninstall anything so it's pretty much useless.

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