Getting Black Screen With Taskbar?

Jan 23, 2014

Recently my laptop is giving me a problem. I was cleaning it up by uninstalling unused programs and deleting documents and files no longer needed. After doing all this and running CCleaner, I restarted by laptop. I noticed that it took an unusually long time to start up and log in. When it finally logged in, I was a at a blank purple screen... my Start screen. I was able to open the task manager and get to the desktop where my background is just black, but i have the taskbar. The taskbar only has the start button, which I cannot press, and the battery, internet, sound icons on the lower right.

I am unable to click any of these icons though. I cannot access the charms bar or anything Windows 8 Start menu related. No icons or programs are there for me to click, so the only way to access anything is by beginning a new task from the task manager. I tried to restore my laptop, but it did not fix the problem. So then I decided to do a factory reset (I saved all important files to a flash stick), but Windows 8 requires a media or installation disc, which I do not have because I downloaded the Windows 8 update. I do not think accidentally deleted any important files originally, because I was mainly just deleting from My Documents. How can I reset the laptop without the installation disc, or how can I obtain an installation disc without having to rebuy Windows 8?

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I downloaded Windows 8 so I don't have a CD to boot from. My computer doesn't have a CD drive. My plan is to keep trying to boot into Safe Mode but once I am back in I don't know what I am going to do. I already did a system restore. I could try to uninstall Office but it is more likely that the 8.1 update is my biggest problem. I'm sure that there is a way to undo the 8.1 update.

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