Gateway Laptop - Stuck On Preparing Automatic Recovery?
Oct 1, 2014
I have a Gateway laptop running Win8. Just yesterday upon booting up, received a message below Gateway logo that it is Preparing Automatic Recovery. After this a dark blue screen and it seems to reboot and repeat.
From reading other users' dealings with this issue, I've read that the HDD might be going bad or already bad.
I've been able to click F2 repeatedly to get to the InsydeH20 Setup Utility screen, but am not sure what (if anything) should be done from here.
Also, if my HDD is bad, is it possible to recover any information off of it? I have a ton of pictures on it that will devastate my wife if they are gone forever.
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Nov 16, 2013
I have a new gateway lap top and after trying to install updates it crashed and went to black screen with Gateway logo on it and underneath the logo states "Preparing Automatic Repair" and is frozen there. It is a Windows 8 operating system. Now it states "Scanning and Repairing drive (C):1%complete. and just stuck there............................
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Jan 22, 2014
My laptop is stuck on preparing automatic repair! I've tried shift+f8, I've tried them separately. Nothing is working! I have no windows 8 install disc. The only thing I have access to is the laptop. Can I in someway fix the laptop
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May 7, 2013
When I turn my windows 8 pc on it shows the Windows icon with the little thing swirling around it, however if I click go to set up it sends me to the same page but says preparing automatic repair. This page has been up for over 2 hours with no progress, any support? When I try to boot off a disc it does the same thing just comes to the black screen with the light blue colored windows icon and shows it loading but makes no progress.
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Sep 2, 2014
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Computer was running slow so I did a reset of windows. It worked but the problem still existed. My computer froze so I turned my laptop off and back on only to find it stuck in that automatic repair loop. I tried system restore, no luck. I made that bootable usb for repairing and that didn't work either. Straight repair won't work either. I have tried every option and am completely lost as to how to proceed. I need the files off the hard drive but don't have a way to connect it to anything to be able to access the files.
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Aug 22, 2013
It is a Toshiba satellite L675 and the stickers indicate it is a windows 7 model. However, when I open the machine and turn it on, I am welcomed by the windows eight logo. Past this, I get an endless wait time. It alternates from no message to preparing automatic repairs from boot to boot. I have tried to go into its preperscibed setup mode (f2 at startup) and the boot menu (f12 at startup) neither of these have taken me to a bios or any other interface. I have tried ctrl+f8 and have gotten no success. I have also tried every function key and ctrl plus every function key individually.
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Dec 22, 2013
I was using my laptop yesterday when I went to lock my account. When I did this, the laptop presumed to shut off. It now boots up fine, but I cannot pass the Welcome Screen to login.
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Aug 24, 2014
My computer is custom built. I have a Windows 8 DVD but when in try to boot from it the circle spins and sound then just shows a blue flash quickly and restarts into the loop.
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Mar 17, 2014
Some Three Months ago, I updated online my WIN 8 Pro OS to WIN 8.1,Since when it has run without any problems, but Unfortunately this morning,when I switched on my PC, I got the following Messages.
1. Preparing Automatic repair
2. Diagnosing Your PC
3. Automatic Repair
4. Your PC did not start correctly - Pressed restart button
5. Repeat of 1, 2, 3
6. Pressed Advance Options button
7. Pressed Continue button
8. Repeat of 1,2, 3
9. Pressed Troubleshoot button
10. Pressed Refresh your PC
11. There is a problem with refreshing your PC
12. Pressed Start Up Repair
13. Start Up repair couldn't repair PC
14. See D:windows system32logfilesmtsattrail.txt
15. Tried System restore but got a message saying No System restores available
16. Selected option for booting from my old WIN 7 Disk
After a short wait my WIN 7 OS booted up successfully and I was able to see the WIN 8.1 OS Disc . I ran my Kaspersky AV on it which came up 'clear', I then ran the OS Disc test which also came up with no errors. Also I Cannot find the log message referred to in 14
Unfortunately I only have my WIN 8 CD, and WIN 8 System Repair disk, which will not work with my current Windows 8.1 installation. I can get into my BIOS by pressing the "del" key on boot, but cannot get into the F8 menu for Safe Mode options.
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Nov 24, 2013
My acer aspire laptop running on windows 8 updated to 8.1 .As now got a blank screen and says Preparing automatic repair and does nothing ...
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Sep 15, 2014
Acer Aspire V5 is the PC I am using. I turn it on, the boot fails and the pc restarts. Then begins an automatic repair, which crashes and the PC turns off. It is a loop I cannot get out of. I don't have a Windows 8 Disc or anything like that.
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Oct 9, 2012
I have a PC that I have been running Win 8 Consumer Preview since it was available. I have two HD's partitioned to dual boot Windows XP SP3 and Win 8, with Win 8 set as default. I have been running Win 8 over 95% of the time. Everything has been working fine until this morning.
When I came out of screensaver in Win 8 and attempted to get to my login page nothing happened. So i shut down using the power button, after that Win 8 would not start, nor could I get to the dual boot screen. After a number of tries i finally got the dual boot screen and attempted to start in XP. XP nearly completely started (I had desktop, task bar, desktop icons, etc), but then it shut down as well and displayed a blue screen and error message "A problem has been detected and windows has been shut down to prevent damage to your computer.".
I have tried starting from my XP install disk with the same error message ("A problem has been detected and windows has been shut down to prevent damage to your computer." ). I have tried starting from USB flash drive that has my Win 8 Install. It is the same USB flash drive that i originally used to install Win 8. It hangs at the 'fish' screen. I have tried just starting the machine several times, but it hangs at 'Preparing Automatic Repair'.
I have everything disconnected (printers. ethernet, USB Wifi adaptor). The only things connected are my keyboard/mouse, speakers, and (1) 17" monitor. I normally run a 23" widescreen and the 17" monitor.
I have disconnected the slave HD and tried booting with XP install disk and USB Win 8 with no success.
Currently, both HD's are connected. I tried a normal start up and the machine is stuck at 'Preparing Automatic Repair'
This has never happened before such that I could not boot into either XP or the XP Install CD or the Win 8 USB Install flash drive, in order to attempt repairs to MBR or Win 8 troubleshooting diagnostics.
Complete error message on Blue screen:
"A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSk /F to check for hard drive corruption, and then restart your computer.
Technical Information:
*** STOP: 0x00000007B (0xF78D2524, 0xC0000034, 0x00000000, 0x00000000)"
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Feb 15, 2013
I have 2 accounts on this PC, one is a MS account, the other is the built-in Administrator account, which I renamed and assigned a complex password to make it difficult for anyone to get into. However, I recently disabled the Admin account with the "net user administrator /active:no" command, and then deleted both the Administrator and Enigma (the name which I renamed it to) folders in C:Users. I also went into Control Panel and made sure that the user is gone, it does not appear now. I can still log into my PC via the MS account since it has admin rights.
But after rebooting the Admin/Enigma account still appears on the login screen and asks for a password. So I reenter the old password and it then hangs with a "Preparing Windows" message. Then I do a hard reset and log into the MS account, I can see that a TEMP folder has been created at C:Users, which I assume was created as a result of trying to log in as Admin/Enigma. I'm not sure, but I'm guessing that the PC still remembers the password and other info associated with the account, and that info must still be stored somewhere in the Registry. That seems to be the only logical cause of the issue.
So, I need locating that info and resetting it, because I intend to reactivate Admin again, but this time I'm going to leave it alone. I had deleted it in the 1st place because of the appearance of 2 usernames for the account at C:Users, and found that odd, so I figured I could get rid of both and then recreate/reset. I rarely use the account anyways because it is a security risk, and only to do a handful of things that I've had trouble doing with the MS account, despite it having admin privilidges.
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Apr 8, 2014
I tryied to get into Safe Mode in Windows 8.1 x64 and got looped by Automatic Repair loop
I tryied everything but without sucsess.
Safe Mode didnt come up, and it stays on Automatic Repair loop -> Diagnostics every restart/boot, and c'ant get into windows.
How do i disable this?
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Aug 12, 2014
I accidentally removed a usb cable from a powered usb hub , and a volume slider of some other program appeared superimposed and floating above my music making program , so I restarted the pc. From then on , it wouldn't start , and kept saying preparing automatic repair, then reached 40% and wouldn't go any further.
I unplugged my 2 external drives because they weren't showing in the bios , and plugged them into my laptop to check they were ok , and I am relieved to say they are.
Since i removed the drives , my desktop ( asus ) will eventually arrive at the blue recovery screen , but all these things that are supposed to fix it , aren't working.
When I try to refresh , it says the drive where windows is installed is locked. I've tried to do a system restore from 3 different restore points and none of them have worked ( one actually cited a mozilla profile as being the cause )
Re-image wont work because it cant find the image file , which is on one of my external drives which are now unplugged. Automatic repair diagnoses , but then says it cant repair. It also will not boot into safe mode.
I can use command prompt, and was hoping I could rename the system hive name , but the command prompt says
X=windowssystem32.
I've tried cd%windir%system32config , but it says " the drive , the path, or the filname is not valid" . I have successfully ran regedit from the command prompt .....
I had no reasons to expect anything untoward before yesterday. The automatic repair thing happened before , about 4 months ago , but i was always able to get out of it by switching it off at the wall. Now that doesnt work and its in an endless loop .
I have hirens bootcd but there are a lot of things on it that i dont know how to use. I was able to get mini xp working via hirens but couldn't access system restore.
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May 12, 2014
My Toshiba laptop/Windows 8.1 installed a VLC Media player & Malware bytes today. I was instructed to Restart as 'drivers not working properly' & since then have been on the Automatic Repair loop. It says it cannot fix it - log file: C:WINDOWSSystem32LogfilesSrtSrtTrail.txt, & I tried a few System Restore points but that just says -
System Restore could not access a file. This is probably because an anti-virus program is running on the computer . Temporarily disable your antivirus program and retry System Restore. You can try System Restore again If you continue to see this error, you can try an advanced recovery method.
Thing is I can't get into Windows or my laptop to disable the antivirus program.
I don't have any CD or DVD & no product key as the disc has been misplaced.
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Nov 20, 2012
F8 ----> not Show "Automatic Recovery Mode" and show ...
Shift+F8 ----> not Work ...
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Apr 1, 2014
I'm stuck in an automatic repair loop.
One suggestion has been to use a USB recovery disk but I can't create one now that I don't have access to Windows 8.
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Jun 23, 2013
Recently was running a backup program and suddenly I get the Windows 8 blue error screen (the one with the mocking '' icon) and system dies. I turn on and it seems to booting very slowly then it proceeds to do the pre login screen installation of updates. After half an hour or so and with updates on around 70%, system dies again. Now when I turn the machine on it appears to alternate between either hanging for ever on the Windows 8 loading screen or attempting to run an 'Automatic Repair' which invariably results in a blank screen and no fix.
Having read several 'Automatic Repair loop' posts on the net, it appears I need to load the recovery disc and run repair or restore programs from there. Of course the CD I made failed (crappy disc?) so I had to search my original licence email and use the provided link to download and create a new installation disc from a working machine. This disc loads and gives me the option to install Win 8 (presumably a fresh install with loss of files) or a troubleshoot menu. Running the automatic repair option results in a rather inane 'Couldn't do it' message and gives a blank path to a log file. The system restore option prompts me to 'Restart and select operating system before trying this' and i'm not sure how to do this as no such option is given at boot.
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Sep 4, 2014
I have a gateway laptop with windows 8 on it and need to use the recovery disks. When I put one it goes through the language and all that then it says switch to legacy bios mode, i do that and it says switch to uefi mode. I have gone thru this a thousand times now. what to do or how to do it. I know it has one other mode but I can't get it to that mode to try.
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Jul 17, 2014
On my laptop, an error showed up suddenly last morning. It said something along the lines of this "Your computer's Hard Drive is failing". In more details it was my Western Digital drive, labeled at C:/. I instantly shut it off. It is a NE model laptop.
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Mar 24, 2014
I have a Lenovo G580 laptop 2gb RAM, i5, and 500gb HDD. It had windows 8 RTM 32 bit installed on its C drive. It had come with DOS preinstalled so I had to do a fresh install of windows 8 via bootable usb. It worked well for few months but now it refuses to boot and goes into "automatic recovery mode" and then it says that your pc needs to be repaired with a recovery disc.
I did not made any recovery disc when it was working so I tried to do a fresh install of win 8 and then win 7 via bootable usb, but both have failed. The screen freezes after blue logo of windows appears and then it restarts saying it has encountered an error and needs to be restarted.
I have tried booting it in safe mode along with all other options on start-up menu but it doesn't work.
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Mar 4, 2014
I have a Gateway laptop running Windows 8. I have an auto diagnostics program called Auto Enginuity that I have "add ons" purchased for, when I type to put in the feature unlock key, after a couple days it will no longer be activated. Then when I installed the 8.1 update it will no longer accept the activation key, I can type the key in and it does not hold it. On the same note, I'm running Microsoft Streets and Trips gps software and when I go to update it,it updates like normal but after the update it still says update needed, like it doesn't "hold" any updates or key codes that I install.
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Mar 8, 2013
I'm having trouble keeping my lenovo laptop (running windows 8) connected to the internet. I have been able to connect successfully to multiple wireless networks and access the internet until I tried to connect to the new network.
Initially everything is OK - I can connect to the network and access the internet. However after a short period of time (anywhere from a few seconds to 20 minutes) the network connection will change to limited, without internet access. If I simply disconnect and reconnect to the network the internet will immediately be working again (at least for a few seconds/minutes).
Alternatively, if I run the troubleshooter, I always get the message that the default gateway is not available, which has been fixed by resetting the wi-fi adapter.
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Nov 6, 2014
My Gateway machine was performing a windows update when the neighbourhood power went out. It was off for four hours. When I went to turn the computer back on, it said automatic repair the diagnosing your pc.....that lasted about 5 hours! Then a blue screen with options came up. When I went to pick the advanced options, I clicked accidentally on the first one and it rebooted into the repair loop again. Since it takes so long for the diagnostic part, when the blue screen came up again it was likely the middle of the night.
I saw it at 7:00 am and tried to click the advanced options but the computer had gone to sleep by then and so once again it got rebooted into the loop. Gateway refused to support since the warranty is up. I can't find a Recovery disc image for 8.1 to put on a usb stick, and I'm back to trying to find answers on my 12 year old machine running XP. I tried the boot to safe mode with alt+F10 but can't get that to work either. If I knew how to force a reset to factory defaults without being able to get into windows I would. I've been doing this for 3 days now and I was just starting to like 8.1 too...
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Jan 27, 2014
I recently decided to buy an ultrabook and I got me this one: LG Z360-7416, with a ssd and windows 8 (x64). As usual, it came with a lot of garbage installed which was using almost half of the ssd storage (128GB), so I decided to do a clean install. I got me a msdnaa copy of the windows 8.1 pro (x64). So, i used a pendrive to boot up on UEFI mode and selected custom install and when i get to the select partition, it shows everything fine, i select a partition and when a click on install, it returns an error saying it cannot install on my partition (i dont remember exactly what it says), and when i click on refresh, all my partitions vanishes, even going into the prompt and using diskpart doesnt show my partitions anymore. I tried to load some drivers, but it didnt work.
I was only able to install windows 7(x64), where nothing of these things happens, it installs realy easy. I tried to install windows 8 from windows 7, like an upgrade, but after it restarts, it gets stuck also. My disk is formatted on GPT, as im using EUFI on my windows 7 installation.
Tried almost a hundred times using all solutions i found online, but always the same result. And to get even more weird, some rare times it gets to the installation part, where it says the progress, but stays on 0% of unpacking files...
Its seens to be missing some especific driver to windows 8 be able to work with my ssd, but i cant get it right, but if it came installed with windows 8, it must be a way to make then work together.
Unfortunately i deleted the recovery partitions, so im stuck on windows 7.
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Oct 4, 2014
I purchased a new dell vostro 5470 computer. During the initial setup is Stuck on the screen of define new wireless network connection and did not respond to anything including attempts to shutdown (from button), I waited until the battery is empty and turned on again, the moment he came directly to Dell's Auto Repair.
It does not allow any system recovery.
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Sep 15, 2014
A couple of days ago, I was on steam on my ASUS X550L Notebook when it suddenly blue screened and shut down. I waited a couple of minutes and turned it back on, and it went to the ASUS automatic repair system. After 6 hours of my laptop being stuck on the repair system, I shut it down. I waited around a minute and turned it back on and ran it through login, where it blue screened again and has not turned on since. If I go to try to turn it on, the lights in the bottom of the laptop flash for a couple of seconds, but it never turns on. I am okay with wiping the computer if I can get my files on an external hard drive, don't want to redownload them steam files.
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Jun 29, 2014
I have just bought a new laptop which came with Windows 8 preinstalled. I have since updated to 8.1 Pro with Media Center and so far, touch wood, things appear to be running well.
Having used Windows 7 for ages, I found the change to 8 somewhat difficult but I am slowly figuring it out. There will undoubtedly be things I cannot sort for myself but straight off the bat I have one question:
Where can I change a setting to stop in 8.1 from automatically going on line and downloading stuff I don't want? I do not want to prevent automatic downloading of Windows Updates etc, but I have just turned on and been greeted with a message telling me that Windows has downloaded 9 new apps - Alarms, Calculator, Food & Drink, Health & Fitness, Tips, Reading List, Scan, Sound Recorder, Bing Desktop, and MS Silverlight (yes, I know, this is 10!)
I particularly want to keep this new Laptop free of unnecessary software which I will never use, basically all I want is Word, Excel, email capability, the ability to view TV (when away from home, hence the upgrade to 'Pro with Media Center') but little else. I will soon be abandoning my home cable internet connection and will be relying on a much reduced plan and so will not want the limited data used up because the O/S automatically loads the computer with rubbish.
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May 13, 2013
I don't know why but it has randomly started doing this in this order-
1. I turn it on, it does the normal start up screen of "Toshiba" and the loading animation underneath.
2. After a long time of waiting it takes me to a black screen. It stays that way for about 5 minutes, sometimes it does not do this and skips to:
3. Blue screen of death. It tells me it is going to restart and stays on this screen for less than a second. It repeats all 3 of these steps and does not stop.
Toshiba Satellite L850D-12P
Windows 8
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Dec 9, 2013
Today I got an IO error when trying to upload a song to a music site. After doing research it said to run a test on command. Once I restarted my laptop it stated scanning and tunnibg. My computer went to safe mode but would not come out if it. I had no choice but to press down the power button. I tied it back on and it ran again. After 10mintues it went to 27% and stayed there for an hour. Now it went to sleep mode again. I don't know what yo do. I can't stare at the computer for ever to keep it from not going to sleep mode. My laptop is a year old and is an HP.
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