Stuck On (Preparing Windows) When Attempting To Login
Feb 15, 2013
I have 2 accounts on this PC, one is a MS account, the other is the built-in Administrator account, which I renamed and assigned a complex password to make it difficult for anyone to get into. However, I recently disabled the Admin account with the "net user administrator /active:no" command, and then deleted both the Administrator and Enigma (the name which I renamed it to) folders in C:Users. I also went into Control Panel and made sure that the user is gone, it does not appear now. I can still log into my PC via the MS account since it has admin rights.
But after rebooting the Admin/Enigma account still appears on the login screen and asks for a password. So I reenter the old password and it then hangs with a "Preparing Windows" message. Then I do a hard reset and log into the MS account, I can see that a TEMP folder has been created at C:Users, which I assume was created as a result of trying to log in as Admin/Enigma. I'm not sure, but I'm guessing that the PC still remembers the password and other info associated with the account, and that info must still be stored somewhere in the Registry. That seems to be the only logical cause of the issue.
So, I need locating that info and resetting it, because I intend to reactivate Admin again, but this time I'm going to leave it alone. I had deleted it in the 1st place because of the appearance of 2 usernames for the account at C:Users, and found that odd, so I figured I could get rid of both and then recreate/reset. I rarely use the account anyways because it is a security risk, and only to do a handful of things that I've had trouble doing with the MS account, despite it having admin privilidges.
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Jul 31, 2013
I have a Toshiba laptop, it's less then a year old and came with Windows 8 pre-installed, so i don't have a disc. Last night i was watching a movie on it when it froze up, i had no choice but to force reboot as it was unresponsive but when it rebooted it when straight to diagnosing and attempting repairs! I left it over night to allow it to repair but it never made it past that screen.
It's less then a year old and it hadn't had a single issue up until last night? I've tried rebooting to watch for options watch for booting options but it doesn't give me any choices at all just goes straight to Diagnosing and attempting repairs!
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May 7, 2013
When I turn my windows 8 pc on it shows the Windows icon with the little thing swirling around it, however if I click go to set up it sends me to the same page but says preparing automatic repair. This page has been up for over 2 hours with no progress, any support? When I try to boot off a disc it does the same thing just comes to the black screen with the light blue colored windows icon and shows it loading but makes no progress.
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Aug 22, 2013
It is a Toshiba satellite L675 and the stickers indicate it is a windows 7 model. However, when I open the machine and turn it on, I am welcomed by the windows eight logo. Past this, I get an endless wait time. It alternates from no message to preparing automatic repairs from boot to boot. I have tried to go into its preperscibed setup mode (f2 at startup) and the boot menu (f12 at startup) neither of these have taken me to a bios or any other interface. I have tried ctrl+f8 and have gotten no success. I have also tried every function key and ctrl plus every function key individually.
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Jan 22, 2014
My laptop is stuck on preparing automatic repair! I've tried shift+f8, I've tried them separately. Nothing is working! I have no windows 8 install disc. The only thing I have access to is the laptop. Can I in someway fix the laptop
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Oct 1, 2014
I have a Gateway laptop running Win8. Just yesterday upon booting up, received a message below Gateway logo that it is Preparing Automatic Recovery. After this a dark blue screen and it seems to reboot and repeat.
From reading other users' dealings with this issue, I've read that the HDD might be going bad or already bad.
I've been able to click F2 repeatedly to get to the InsydeH20 Setup Utility screen, but am not sure what (if anything) should be done from here.
Also, if my HDD is bad, is it possible to recover any information off of it? I have a ton of pictures on it that will devastate my wife if they are gone forever.
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Apr 11, 2014
I have a Toshiba Encore, which I updated. When I start it up it has the message 'Preparing Automatic repair', then a black screen and a Windows windows flashes up for a split second. I then get the message 'Diagnosing your PC', the 'Attempting Repairs'.
I then get a blue screen with the title 'Automatic Repair' with the message: Automatic Repair couldnt repair your PC...... Log file C:windowssystem32logfilessrtsrttrail.txt
There are two options 'Shutdown' and 'Advanced options'.
'Advanced options' gives:
Continue'- exit to windows 8.1
'Use a device'
'Troubleshoot'
'Turn off your PC'
Troubleshoot gives:
'Refresh your PC'
'Reset your PC'
'Toshiba maintenece'
'Advanced Options'
Advanced Options gives:
'System restore'- ive tried this but there are no restore points
'System image recovery'
'Start up repair'- Tried this, just goes to 'Preparing automatic repair'
'Command prompt'- This works
'UEFI Firmware Settings'
'Start-up Settings'- Tried this, just goes to 'Preparing automatic repair'
So apart from refreshing and resetting which I haven't tried yet, I can get into a Command prompt. The command prompt starts in X:. When I open Notepad and browse the file system i notice that X: is called 'Boot'. I'm wondering whether the 8.1 update has put something on my PC that makes it try to boot from X: instead of C:. Is there any way I can check what drive the PC is trying to boot from?
The log file states
Root cause found: Boot manager failed to find OS loader
Repair action: File repair
Result:failed. Error code 0xa
Repair action: Boot configuratio data store repair
Result:failed. Error code 0x490
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Oct 7, 2012
Newly installed windows 8, and attempting to watch movies on Xfinity. the movie starts, runs for about 2 seconds, and then Silverlight chrashes.I installed the newest Silverlight, and Windows 8 is running in 64 bit.
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Feb 8, 2014
I purchased a Inspiron 17 7737 directly from [URL] on 12/5/2013. It was delivered on 12/182013. It had Windows 8 as the operating system. I had assumed that it would have the latest version of Windows when it arrived since 8.1 had been issued in October. I opened the Store app and the upgrade to Windows 8.1 was not available to me. I understood that this was a problem for others and did not pursue it further at that time. I was out of town for 2 weeks in January and did not use the laptop during that 2 week period. When I returned, I opened the Store and found prominently placed the invitation to the free upgrade to 8.1. I was signed in using the Administrator account and when I hit the download button for 8.1. I was given the message "You need to use an account with Administrator privileges to install Windows 8.1, try logging in with the user account of an administrator of this PC and try update again".
I verified that my account had Administrator privileges and tried again and got the same message. I created another user account and gave it administrator privileges and tried the download again signed in on that account and got the same message. I called technical support and for over 5 hours over 2 different days, the technician attempted to resolve the issue by uninstalling and reinstalling Windows updates. When that failed to resolve the problem, he "refreshed" my PC which, I understood put it back to the status it was in at time of delivery. He then had to do all the Windows updates (approximately 65) and tried to download 8.1 again.
This did not change the error message when trying to download to 8.1. At that point, I was told that they were elevating it to a technical team who would research all the logs from my machine and come up with a solution. They indicated that they would call me back when a solution is found. Although my Administrator account was not recognized when attempting to do the 8.1 download, it recognized the Administrator role when the technician needed administrative approval to do all the uninstall and reinstall activities when trying to resolve the issue.
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May 29, 2013
I installed Windows 8 on my computer in January of this year.
I have a slight issue with my computer, which I am worried will turn into something huge. Recently, after booting up my windows 8 computer, right before the tile interface screen (I have my preferences set so that it skips the log-on screen) the background color turns blue (it is normally red) and instead of logging-on it says 'preparing windows.' It takes a little less than 5 minutes, and then when it is done, it is as though I have made a new user account. The default screen saver is on, there are hardly any tiles, and NONE of my files are to be found ANYWHERE, with the exception of the account icon, which I can only see if I look at the little square on the top right hand corner of the tile interface screen; it is not in the pictures library (that is empty).
The first time this happened I completely freaked out, but after rebooting my normal account was just fine. It was as though nothing had happened.
This has happened 3 times now, and while right now it is no real issue, because all I have to do is reboot, I am afraid that it will turn into something that really is a problem.
Computer specs:
I built my computer, so I would really like to keep it working
-OS Windows 8
-my motherboard is an Asus F1A75-M PRO
-my processor is an AMD A8-3850 APU (2.49 GHz)
-64-bit OS and processor
-4 GB of RAM
P.S -- I do have another user account, which is not personalized AT ALL, since I almost NEVER use it, but even that has programs that I have installed on my main account, and has files of mine, so my computer is definitely not logging on to another account by accident.
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Sep 15, 2014
He says the last thing the computer did was a windows updated and the day after did not start, when i start it so comes the logo forward "VI10" and a loading circle below for a 1min or 2. then you hear the fan is increasing and it is reading something, then it jumps to a black screen for 1-2 minutes then comes "Preparing to configure Windows".
I let it stand for six hours before I turned it off and start looking try start it in safe mode, have used boot setup before on XP and W7 so know how it looks / works but I can not access it anywhere, I read somewhere you could force it with F8 but do not work .
Also try to bot with cd = same shit
it is a :: Sony VA10
Intel inside Core i5
Model: SVE151J13M
Windows 8
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Oct 9, 2012
I am getting access denied when attempting to get into a folder. Just recently installed Windows8. I had the same issue with win7, but I managed to resolve it. What do I need to do to get around this? I don't remember ever having had a problem with simply getting into one of my own folders.
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Sep 20, 2013
Windows8, 64x, i3, 4gb samsung 300e can not generate its health report. I did sfc scan(found some corrupted file but says it could not repaired some of them), hard disk and memory test(fine), disk cleanup done and I have tried exclusive microsoft services system start up (msconfig settings) but still failed to generate report.
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Feb 13, 2014
So I my computer was really lagging one day so I restarted it like always. I turned it on, and it just has an infinite loop saying "Attempting repairs" and "Diagnosing your PC." I did get this one screen where it said "We need to restart your pc, click OK or click Advanced settings." I went to YouTube and I did what it said. It worked for every one else BUT me. I don't remember what I did but it didn't work. Now it's stuck at this loop of death. How to wipe it because I don't have anything on there I NEED.
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Sep 15, 2014
Acer Aspire V5 is the PC I am using. I turn it on, the boot fails and the pc restarts. Then begins an automatic repair, which crashes and the PC turns off. It is a loop I cannot get out of. I don't have a Windows 8 Disc or anything like that.
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Aug 24, 2014
My computer is custom built. I have a Windows 8 DVD but when in try to boot from it the circle spins and sound then just shows a blue flash quickly and restarts into the loop.
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Jul 21, 2014
This happened when I attempted to back up all my Steam Games into one file. It crashed and now I'm stuck iwth a Folder within a Folder which as a really long name (basically about 50 names) I cannot delete the file. It's advising me to rename it which I've tired but fail miserably. I attempted to use CMD like this:
C:UsersName>DEL "?ESteam Backup Games"
?ESteam Backup Games*, Are you sure (Y/N) Y
Nothing happens.. the folder is still there.
I'm pretty much stuck and I cannot remove this folder.
I also created another similar to this but the Folders are empty and the name of both the folders is called "Steam BackUp Games 2" yet i can't shift+del it...
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Feb 8, 2013
I transferred many music files from a backup drive onto a new laptop running Windows 8, and found most renamed as numbered files with a .ptl extension. Found out that my backup drive (Seagate FreeAgent GoFlex) doesn't like long filenames and renames them as referenced above. ("ptl" stands for "path too long"). I have been renaming them, dumping the ptl extension to get the files back as mp3's, but I get a confirmation window that I have to click "yes" to for each and every change I attempt. I'd love to kill the confirm popup for every file I change, it doubles the time involved for each file and I have enough work just renaming the files back to their original names. I've looked all over the control panel for something to uncheck to accomplish this, with no success.
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Sep 15, 2014
Windows is asking me for a password despite I've never had a password.
Here's what happened:
I've never had a password and choose during the win install to have 1 local account without password.
I used to have a user/login name with an non ascii character (é), and it was causing me some trouble. Hence I decided to change it with ascii only characters. Control Panel, users etc ... properties, changed the name of the local user.
Reboot, and boom, Windows asks me for a password and is displaying the former user name !! But there's no option to change the user name, I've read that there should be a back arrow but it's not here (probably because windows "thinks" there's no point since there is only 1 user).
I don't know what to do, I used a Linux live usb distro to use some tools that can reset password and unlock account, however:
1/ it can only reset password, which seems not to be the issue here, the issue is the wrong user name
2/ the linux tool shows 1 local user with the last update name
So I'm guessing windows is not using the proper name to login, but doesn't provide any mean to change it.
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Mar 17, 2014
Some Three Months ago, I updated online my WIN 8 Pro OS to WIN 8.1,Since when it has run without any problems, but Unfortunately this morning,when I switched on my PC, I got the following Messages.
1. Preparing Automatic repair
2. Diagnosing Your PC
3. Automatic Repair
4. Your PC did not start correctly - Pressed restart button
5. Repeat of 1, 2, 3
6. Pressed Advance Options button
7. Pressed Continue button
8. Repeat of 1,2, 3
9. Pressed Troubleshoot button
10. Pressed Refresh your PC
11. There is a problem with refreshing your PC
12. Pressed Start Up Repair
13. Start Up repair couldn't repair PC
14. See D:windows system32logfilesmtsattrail.txt
15. Tried System restore but got a message saying No System restores available
16. Selected option for booting from my old WIN 7 Disk
After a short wait my WIN 7 OS booted up successfully and I was able to see the WIN 8.1 OS Disc . I ran my Kaspersky AV on it which came up 'clear', I then ran the OS Disc test which also came up with no errors. Also I Cannot find the log message referred to in 14
Unfortunately I only have my WIN 8 CD, and WIN 8 System Repair disk, which will not work with my current Windows 8.1 installation. I can get into my BIOS by pressing the "del" key on boot, but cannot get into the F8 menu for Safe Mode options.
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Nov 24, 2013
My acer aspire laptop running on windows 8 updated to 8.1 .As now got a blank screen and says Preparing automatic repair and does nothing ...
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Nov 16, 2013
I have a new gateway lap top and after trying to install updates it crashed and went to black screen with Gateway logo on it and underneath the logo states "Preparing Automatic Repair" and is frozen there. It is a Windows 8 operating system. Now it states "Scanning and Repairing drive (C):1%complete. and just stuck there............................
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Oct 9, 2012
I have a PC that I have been running Win 8 Consumer Preview since it was available. I have two HD's partitioned to dual boot Windows XP SP3 and Win 8, with Win 8 set as default. I have been running Win 8 over 95% of the time. Everything has been working fine until this morning.
When I came out of screensaver in Win 8 and attempted to get to my login page nothing happened. So i shut down using the power button, after that Win 8 would not start, nor could I get to the dual boot screen. After a number of tries i finally got the dual boot screen and attempted to start in XP. XP nearly completely started (I had desktop, task bar, desktop icons, etc), but then it shut down as well and displayed a blue screen and error message "A problem has been detected and windows has been shut down to prevent damage to your computer.".
I have tried starting from my XP install disk with the same error message ("A problem has been detected and windows has been shut down to prevent damage to your computer." ). I have tried starting from USB flash drive that has my Win 8 Install. It is the same USB flash drive that i originally used to install Win 8. It hangs at the 'fish' screen. I have tried just starting the machine several times, but it hangs at 'Preparing Automatic Repair'.
I have everything disconnected (printers. ethernet, USB Wifi adaptor). The only things connected are my keyboard/mouse, speakers, and (1) 17" monitor. I normally run a 23" widescreen and the 17" monitor.
I have disconnected the slave HD and tried booting with XP install disk and USB Win 8 with no success.
Currently, both HD's are connected. I tried a normal start up and the machine is stuck at 'Preparing Automatic Repair'
This has never happened before such that I could not boot into either XP or the XP Install CD or the Win 8 USB Install flash drive, in order to attempt repairs to MBR or Win 8 troubleshooting diagnostics.
Complete error message on Blue screen:
"A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSk /F to check for hard drive corruption, and then restart your computer.
Technical Information:
*** STOP: 0x00000007B (0xF78D2524, 0xC0000034, 0x00000000, 0x00000000)"
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Aug 11, 2014
My laptop has two users, once called work and one called gaming, and when i tried to log into work yesterday, the welcome screen with the spinning dots just kept going. the only way to stop it was to power off and reboot. at first i thought there was something wrong with it, but i tried logging into my other user (gaming) and it worked perfectly fine. i can even access the files in the work user from the gaming user.
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May 6, 2013
My laptop went lagging while i was using it, so i restarted my laptop. After that, my laptop went into a mode that i have never experienced before. I clicked advanced setting, It made me choose either to restore it, reset it, and another one but i can't remember it. I chose the reset button, and currently it is stuck on RESET YOU PC. And its taking a very long time. I don't have my recovery disc or drive. I saved it before on a flash drive, unfortunately it died.
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Jun 30, 2014
My laptop won't start it's stuck in a restart loop and gives me an error message saying there were a problem and it needs to restart, but it does the same thing when it restarts again.
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Jun 20, 2014
My windows 8 laptop won't load from the welcome screen after i have typed in the password. After a long time it takes me to the desktop but i dont see any icons.
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Oct 27, 2012
Tried this: [URL]
But did not work.
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Feb 24, 2013
I woke up this morning and found my computer had shut off in the middle of the night. I thought maybe an update. When I turned on the computer to my surprise I found this....
As you can hear in the video no matter where I click all it does is flash...
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Oct 12, 2012
I brought an Acer Revo Nettop PC on Ebay , the PC is running Windows 8 but the seller didnt restore the PC so i have his log on appear at the Windows log on screen.
He wont provide me his password so i can log on and restore and clean up the PC and to remove him and add myself. The PC doesnt has a disk drive as its a Nettop so i cant user a restore disk or anything.
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Feb 13, 2013
I logged into my microsoft account on my Windows 8 laptop and when i turn it on again, the laptop cant connect to my home wifi automatically so i cant log into my microsoft account on my laptop because it requires an internet connection. So I am now locked out of my laptop. I dont know what to do.
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