Dell :: When Creating Recovery Media On DVD Disc Burning Engine Not Able To Start?
May 1, 2013
I am trying to create a recovery media for my Inspiron 15R laptop. I have followed the steps as per the instructions given in manual.I want to create the recovery media on DVD disc. I am selecting disc as the option but every time i m getting the error as " The burning engine was not able to start, please restart the application. I have wasted my whole day trying to create the recovery media...
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Jan 15, 2014
So recently bought a new PSU, Motherboard and 8GB of more RAM. I thought the BSOD's in the past were caused by a crap PSU however I bought an 80+ Corsair one and upgraded to a Z77 MPOWER motherboard. Have 4 crash dumps and only turned it on yesterday!
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Nov 7, 2013
I want to create bootable recovery media in case the computer fails. I have tried to create a recovery image using the in-built windows recovery tool but the RefreshImage/ Customrefresh.wim file will not copy onto a usb stick.
Background: I have upgraded 4 home computers from Windows 7 to 8 to 8.1. The upgrades were done through the Microsoft website and Store as downloads. I had problems on two computers with Windows 8 and the recovery usbs I made did not work with them (missing files) - I had to reinstall the whole system again through renewed download. I want to avoid this problem again. This is the situation on my own main computer at present. I opened the create recovery tool in windows. It could not detect a recovery partition/ image so I went ahead and created the RefreshImage/ CustomRefresh.wim file using the instructions from the Microsoft tutorial. This is now sitting happily on my C drive, but the create recovery tool does not recognise it ('copy' box is greyed out). I see that I have 3 disk partitions on my hard drive: Volume 1 is called the Restore Partition. It has no letter designation and says it is 100MB in size but 100% free Volume 2 is the normal C drive for booting. Volume 3 is a hidden PQService partition of about 19GB with 60% free - I am not sure if this is new or belongs to the original OEM.
create a bootable USB stick for windows 8.1? I am not sure why the windows tool does not recognise the refreshimage folder for copying onto the stick and, based on my previous experience with windows 8, the basic recovery usb that I can make does not contain the files that are needed when something goes badly wrong.
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Oct 7, 2013
I just bought Dell Inspiron 14, 3421 yesterday and trying to create Disc from Backup and Recovery Software provided by Dell.
I have bought this india and found mulitple post facing the problem what I am facing. I have upgraded Dell Support Center and Also Dell Backup and Recovery using the Update tile. I have windows 8. BIOS A04.
These are the problems I am facing....
Problem1: After writing to Disc1, it does not accept 2nd disc and keep ejecting 2nd disc again and again
Problem2: Even if I insert USB, the software still does not dectect USB.
I am not able to create any backup even after trying 3-4 times.
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Jul 3, 2014
When I burn a disc it with nero it burns over the data ring to the end when i burn with imgburn it burns deep up to the data ring then shallow over the top of it. my disc's are dvd-r I have'nt changed them.the pc burned ok before.Iv done every thing i know cleaned, sent it back to factory settings. did asfc scan which was normal.
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Sep 9, 2014
I have already created two Recovery Disc for my Dell 15R 5537 with OS Windows 8.1. Yesterday, i tried to create a partition and mess up the whole laptop. I tried to use the two Recovery Disc to bring the laptop back to its original factory OS. I booted with Disc 1 and works fine; when Disc 1 finished, it ejected, and I put the Disc 2 in. Then it no longer continue. It stuck at:
Progress: 53% completed
OK - Initializing.......
OK - Backing up Dell Backup and Recovery settings...
Then, the "Preparing your hard driver..." just keep turning and won't go any further for several hours.
How to have my Windows 8.1 recovered?
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Aug 3, 2014
I have a Dell 15r and a Recovery Media for Windows 8 in DVD.
I would like to be able to install Windows 8 (UEFI) from an USB drive. I've already tried the usual methods (Microsoft and also some 3rd party tools to create an USB-bootable media), but I got different kind of errors. It seems the image is not compatible with these methods.
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Aug 16, 2014
So i have a 12 duo, and it has been acting slow lately and i figured it is time to bring it back to its younger days. I tried doing the reset within windows 8, but it asked for installation/recovery media, which i don't have. And i know what you're thinking, just use the recovery partition. No can do... it is gone. I do not remember getting rid of it but anyways, its not an option. I tried creating a recovery usb via this link but my key did not work for retail versions. What can I do?
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Jun 8, 2014
In july 2013 I have installed windows 7 (because of s/w that I had to use and were not supported by windows 8) on my Dell Inspiron (Service Tag DYGGMV1, I know its out of warranty) and was guided by dell support and was assured that I will be able to again install windows 8 with recovery media, and when I requested for Windows 8 setup CD and key I was told its not needed as I have recovery media with me. Now I am willing to shift to windows 8 again but recovery media is showing error ( error 0x4001100200001005).
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May 29, 2014
I pay a used laptop Sony Vaio SVF 143100c from china , they install windows 8 Enterbrise and no other software or drivers
when I check I found a recovery volume on the hard disk I assign this volume and copy all the recovery content to external Hard disk, size is 18 GB
and the product key is valid for Win 8 RTM CoreCountrySpecific OEMM,
I don't have a Recovery Media disk or usb to return to Factory condition, how to create a recovery disk to access tis image and re install tis laptop to Factory condition
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May 26, 2013
my Dell Vostro was working without any issues untill last night where I got following Error-Message while switching it on:
Recovery
Your PC needs to be repaired
The operating system couldnt be loaded because the system registry file is missing or contains errors.
File: windowssystem32configsystem
Error Code: 0xc0000001
So I went to this forum and found a thread where someone had a similar problem: [URL] .....
I cant make it to the "advanced repair options".
"Shift" + "F8" after System logo also doesnt work for me, trying to crash my system didnt make any success either.
Afterwards I ran the Diagnostics, where I got the following Error-Message:
**Hard Drive 0 - DST Short Test**
Test Results: Fail
Error Code 2000-0142
Validation 66405
Msg: Hard Drive 0 - S/N WD-WXJ1A81M0579, Short self test unsuccessful.
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May 31, 2014
My system: dell inspiron 14R 5421
O.S. Windows 8.1
Dell Backup and Recovery 1.7.1.2
All software updated
Dell Backup and Recovery software has not been able to detect or use "the second dvd blank disk" on my computer.
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Dec 5, 2013
I have a Dell Inspiron 3521 with a DVD RW drive listed as "HL-DT-ST DVD+-RW GU70N" and I use Ashampoo Burning Studio 14. When I tried to burn a Video DVD after DVD authoring I get a warning saying "The inserted CD/DVD could not be detected". I tried other software too. They don't seem to detect the DVD too.
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Mar 16, 2014
After having received delivery of my new Lenovo X240 with a preinstalled copy of Windows 8 on its HDD the first thing I did was install a 128GB m2 SSD and use "Paragon Migrate OS to SSD" to migrate Windows 8 to the SSD. After Windows 8 was up and running on the SSD I updated to 8.1 and also ran all the other available updates. I then created a recovery drive using a USB stick. During this process the entire content of the recovery partition (roughly 8GB) was copied to the USB stick as well. A few days later I decided that I would prefer to use a different USB stick to create the recovery drive, yet when I went through the entire process again using the other USB stick the content of the recovery parition was not included anymore. Can I simply copy the source folder with the content of the recovery partition from the recovery drive I created first to the second one? Would it be recognized if I ever needed to restore Windows from this drive?
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Feb 3, 2014
I am trying to copy a CD to disc using Media Player. When I try to set the destination location by clicking CHANGE in Rip settings/More options/Rip music to this location, nothing happens. I can't set a location. When I click the Rip CD button, I get the message "Windows Media Player cannot find the file. If you are trying to play, burn, or sync an item that is in your library, the item might point to a file that has been moved, renamed, or deleted."
The Media Player sees the CD and can play the tracks from the CD, so it's not that it can't find the CD.
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Jul 24, 2014
In Windows 8.1 they removed option to create bootable DVD/BluRay recovery. Only USB drive left.
I bought new laptop with recovery partition and I want to move backup to DVD's/BluRay. How can I do that? I don't want to do backup of backup. I want to recovery directly from DVD's/BluRay.
So using of tools, which backup this recovery parition isn't solution. Than I have to restore partition and from partition restore system. I tried backup on usb and burn all files to disc, but BluRay didn't became bootable. USB was.
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Aug 17, 2013
I need creating a recovery image of my system. I would like to create an image recovery drive with just the barebones needed for Windows 8 to run. I all ready have a recovery partition created. I just don't know how to create a recovery image for usage whenever something happens to the system.
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Jun 15, 2014
One of the first things I did when I had my new PC last year was to make a set of recovery discs. Now having used the free upgrade to Windows 8.1 I would like to make a set of backup discs for this version, however, my pc say that a set has already been made and I can only make the one set.
If things stay like this, when I want to do a recovery using either the hdd partition or the discs I made, it installs Windows 8 and then I have to install what seems like a million updates before I then have to go back to the store and do the upgrade to 8.1.
Is there a way I can make a recovery dvd's for the 8.1 version ?
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May 15, 2014
When I bought my new Asus laptop, lady told me I should buy a 32 gb stick to back up o/s, as M/S no longer supply a recovery disk. I started the sequence.
control panel--recovery--create a recovery drive--then got a bit scared .....
I went through it with MS but after booting up, I inserted stick, r/c, properties, stick was empty???
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Jun 27, 2014
I am working on a Toshiba Satellite C855D (Windows 8 originally) that would not boot. I tried the repair, restore, and recovery but that did not work. So I used a recovery disc from a Toshiba C55D (Windows 8.1) and got it working. The problem I have is the c855d now shows as the c55d. My question is does the product key come from the motherboard or the software.
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Dec 26, 2012
This is for a Samsung NP550P5C... having typed it into Google, the options appear a little confusing with the best option being how to make recovery discs for an HP laptop (presumably using HP's built in wizard), requiring 4 DVD's. Other suggestions seem to tell you how to make a "Repair" disc for Windows 8 with one readers comments of.....
" Windows 8 recovery Disk is used to reset your PC - it is supposed to reload the operating system and restore factory default settings. You need a USB flash drive 16GB or larger. I haven't found yet a way to create Windows 8 recovery CD/DVD, which can be used to reinstall the operating system."
It's not even clear how to do it on a Flash Drive though I would prefer using discs...
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Nov 6, 2014
My Gateway machine was performing a windows update when the neighbourhood power went out. It was off for four hours. When I went to turn the computer back on, it said automatic repair the diagnosing your pc.....that lasted about 5 hours! Then a blue screen with options came up. When I went to pick the advanced options, I clicked accidentally on the first one and it rebooted into the repair loop again. Since it takes so long for the diagnostic part, when the blue screen came up again it was likely the middle of the night.
I saw it at 7:00 am and tried to click the advanced options but the computer had gone to sleep by then and so once again it got rebooted into the loop. Gateway refused to support since the warranty is up. I can't find a Recovery disc image for 8.1 to put on a usb stick, and I'm back to trying to find answers on my 12 year old machine running XP. I tried the boot to safe mode with alt+F10 but can't get that to work either. If I knew how to force a reset to factory defaults without being able to get into windows I would. I've been doing this for 3 days now and I was just starting to like 8.1 too...
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Aug 7, 2013
I am creating a Windows 8 recovery drive on a new 16GB flash drive (The only option with my new refurbished Gateway NE56R49u Laptop). The process has been running approximately 5 hours now with the green progress bar being only 1/32 inch from complete for approximately 4 hours. Should I click the "cancel" tab and/or the "red X" to close the program? If I do, will I be able to start the process again? This just seems like an extremely long time to complete such a small portion (1/32 inch on the progress bar) of the process.
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Jul 22, 2014
I want to create recovery disc (from recovery partition of my laptop), but I'm not able to do it in Win 8.1. They removed this option in Win 8.1.
I'm able to create recovery usb. I tried to copy all files from usb to BluRay and burn (in Linux). But I'm not able to boot from BluRay, boot from USB work's. how to create bootable BluRay? Or how to copy files from usb to BluRay and make BluRay bootable?
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Aug 21, 2013
I bought a brand new Acer Aspire xc600 today and it had Windows 8 installed. First thing me and my husband did was to try to install win7 (as we dislike Windows 8 for many reasons)... When it didnt work with just putting in the cd and install, we (stupidly without making recovery discs as we thought we would never need it) formated the drive and made it completely clean before installing win7 (which works now). This means we have no Windows 8 recovery disc or E-recovery management program and therefor cant do factory reset and return this piece of crap pc... (We play world of warcraft and my 7year old pc has only been updated once when it comes to graphic card to geforce 9800 and still perform better outside the game).
The performance test of the whole system give the graphics a lousy 5.0 which is worse than my husbands 3yr old graphic card as well! Only numbers that have increased is the RAM and CPU.
I feel disappointed as the graphics card should be better than mine or my husbands and have better performance even if its the "laptop sized card".
So to the issue, is there a way we could restore/reinstall the computer to factory settings with Windows 8 and Acers drivers as it was when we started it up earlier today?
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Sep 17, 2014
I have a new Dell 5537 comes with Windows 8.1. Day before, I tries to create a new partition in C: where is the the OS sits. After created an unallocated partition, I did not format it, jjust restart my laptop. Then it won't start. Even I use its Recovery disks, it cannot recover my system. NOW, I can see the Partition detail: 1: ESP Total 500MB Free 494MB SYSTEM2. DIAGS Total 40MB Free 35MB PRIMARY3. Total 128MB Free 128MB MSR(RESERVE)4. Total 2GB Free 1.7GB RECOVERY5. Total 920.6GB Free 920.4GB PRIMARY6.PBR IMAGE Total 8.2GB Free 4.3GB RECOVERY#5. Partition is where I have created a new partition but not format yet. Now I have a new Widnows 8.1 image file and tried to install in this partition, but it gave me an message: "WINDOWS CANNOT INSTALL, IT IS OF GPT PARTITION STYLE". so that I can install my new Windows 8.1 in this partition.
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Feb 18, 2013
I am trying to create recovery discs from "Dell backup and Recovery application" however when i was asked to insert the second DVD,the optical drive keeps rejecting the DVD. The application will not continue to burn the second DVD and appears to be frozen. I tried with different brands/makers of DVD and also -/+ R. Unfortunately .Issue remains. I was able to find this article 593906 Published on 2013-01-21 ( relative link [URL]... ).
Although i have done the updates ,i am still not able to create recovery discs !! Current Issue: after inserting the 3rd Disc application gives the following message "Dbr.exe -No disc found" and stays there and rejects the DVD. I spoke with Dell's Greek Support team. I was told that warranty does not cover sw support even if my unit is less than a week old. Furthermore i was informed that although "Dell backup and recovery" application says DELL is not actually a Dell product thus they can't support it. They suggested my to use windows 7 file recovery instead (which needs at least 8 DVDs !).
(Model : inspiron 15 3521) .
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Jan 18, 2014
Is it possible to create a blank tile to use as a spacer on the Start Screen?
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Jan 20, 2013
I have dell 14r special edition with win8. i'm trying to partition the drive and create extended partition. however the factory image is stored at the end of drive and all of the drive is considered as primary drive. i've two options
1. Delete or move the partition. if i do that will the recovery work.
2. Burn the factory image and delete the partition. but your backup software is not working for me to backup the image.
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Jan 17, 2013
I am developing a tablet experience that will be handed out to a number of employees in a number of stores. I want to customize the start screen a certain way and basically lock it so that employees (or customers) cannot move icons around, install new apps, or run unapproved applications.
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Dec 23, 2013
I'm trying to do a complete recovery of my Windows 8.1 laptop (The "Remove everything and reinstall Windows" option). A few seconds after I try to initiate the recovery, I am stopped by a message that says:
"Some Media Files are Missing. Your Windows installation or recovery media will provide these files"
After this message appears I am prompted to cancel the restoration. How can I bypass this message to continue with the recovery? My laptop is 4 years old and is ready for a recovery.
My laptop was purchased running Windows 7 64bit, from which I upgraded to Win 8 64bit Pro through a free download from my school. I have my Windows 8 installation key, but not the download files. I upgraded to 8.1 through the Windows Store free download.
Acer Aspire 5742
Intel Core i5 2.53 GHz (original gen)
4.0 GB RAM
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