Dell :: Run Windows 8 Recovery Media On USB Drive?

Aug 3, 2014

I have a Dell 15r and a Recovery Media for Windows 8 in DVD.

I would like to be able to install Windows 8 (UEFI) from an USB drive. I've already tried the usual methods (Microsoft and also some 3rd party tools to create an USB-bootable media), but I got different kind of errors. It seems the image is not compatible with these methods.

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Dell :: Installing Windows 8 Using Recovery Media - Error 0x4001100200001005

Jun 8, 2014

In july 2013 I have installed windows 7 (because of s/w that I had to use and were not supported by windows 8) on my Dell Inspiron (Service Tag DYGGMV1, I know its out of warranty) and was guided by dell support and was assured that I will be able to again install windows 8 with recovery media, and when I requested for Windows 8 setup CD and key I was told its not needed as I have recovery media with me. Now I am willing to shift to windows 8 again but recovery media is showing error ( error 0x4001100200001005).

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Dell :: XPS 12 Duo - Factory Reinstall / No Recovery Media

Aug 16, 2014

So i have a 12 duo, and it has been acting slow lately and i figured it is time to bring it back to its younger days. I tried doing the reset within windows 8, but it asked for installation/recovery media, which i don't have. And i know what you're thinking, just use the recovery partition. No can do... it is gone. I do not remember getting rid of it but anyways, its not an option. I tried creating a recovery usb  via this link but my key did not work for retail versions. What can I do?

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Dell :: When Creating Recovery Media On DVD Disc Burning Engine Not Able To Start?

May 1, 2013

I am trying to create a recovery media for my Inspiron 15R laptop. I have followed the steps as per the instructions given in manual.I want to create the recovery media on DVD disc. I am selecting disc as the option but every time i m getting the error as " The burning engine was not able to start, please restart the application. I have wasted my whole day trying to create the recovery media...

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Enable System Recovery Or Recovery Media Creation And Make Recovery Disk?

May 29, 2014

I pay a used laptop Sony Vaio SVF 143100c from china , they install windows 8 Enterbrise and no other software or drivers

when I check I found a recovery volume on the hard disk I assign this volume and copy all the recovery content to external Hard disk, size is 18 GB

and the product key is valid for Win 8 RTM CoreCountrySpecific OEMM,

I don't have a Recovery Media disk or usb to return to Factory condition, how to create a recovery disk to access tis image and re install tis laptop to Factory condition

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Dell :: Unable To Create Factory Backup On DVD Media Using Backup And Recovery 1.7.1.2

May 31, 2014

My system: dell inspiron 14R 5421
O.S. Windows 8.1
Dell Backup and Recovery 1.7.1.2
All software updated

Dell Backup and Recovery software has not been able to detect or use "the second dvd blank disk" on my computer.

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Dell :: Backup And Recovery Unable To Create Recovery DVD

Feb 18, 2013

I am trying to create recovery discs from "Dell backup and Recovery application" however when i was asked to insert the second DVD,the optical drive keeps rejecting the DVD. The application will not continue to burn the second DVD and appears to be frozen. I tried with different brands/makers of DVD and also -/+ R. Unfortunately .Issue remains. I was able to find this article   593906  Published on 2013-01-21  ( relative link [URL]...   ).

Although i have done the updates ,i am still not able to create recovery discs !!   Current Issue:  after inserting the  3rd Disc application gives the following message "Dbr.exe -No disc found" and stays there and rejects the DVD.  I spoke with Dell's Greek Support team. I was told that warranty does not cover sw support even if my unit is less than a week old. Furthermore i was informed that although "Dell backup and recovery" application says DELL is not actually a Dell product thus they can't support it. They suggested my to use windows 7 file recovery instead (which needs at least 8 DVDs !).   

(Model  : inspiron 15  3521)  .

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Setup Installation :: Replace Recovery Partition In Recovery Drive?

Jun 20, 2014

If you have a recovery drive - that includes the recovery partition - made on one computer, but have a toshiba laptop with a bad drive (but the recovery partition is ok), can you replace/copy the partition on the recovery drive with the recovery partition from the bad laptop HD?

My friend's laptop would not boot, and would not factory recover, reset, or refresh. I tried to clone the hard drive before I started messing with the disc. It would not clone, but I was able to copy the recovery partition to a USB drive.

He never make recovery discs, so could not re-install, but I can borrow the recovery drive that my aunt made for her laptop.

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Setup Installation :: Windows Recovery Media Not Recognized

Aug 22, 2014

All of a sudden I can't reliably play any video media on my Win 8 64bit computer -- was working fine yesterday and AFAIK nothing (other than perhaps Windows automatic updates) changed. My first thought was to try and restore but even though I'm sure I created a restore point it tells me there isn't one. Sigh.

Okay, so then I try to perform a reset (but keeping all my files) and it tells me some files are missing and to insert my recovery media. All well and good, I actually have that (and know where it is) but when I insert the disk it tells me it is NOT a recovery disk.

It is, of course, precisely that -- a Windows 8 Recovery Media for Windows 8 Products 64 bit. I am running an official copy of Win 8 (well, 8.1, but I have no media for that since it was a free update). Yes, it's OEM (Dell) but that shouldn't make a difference. And, more importantly, what I am to do now?

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Creating Recovery Media?

Nov 7, 2013

I want to create bootable recovery media in case the computer fails. I have tried to create a recovery image using the in-built windows recovery tool but the RefreshImage/ Customrefresh.wim file will not copy onto a usb stick.

Background: I have upgraded 4 home computers from Windows 7 to 8 to 8.1. The upgrades were done through the Microsoft website and Store as downloads. I had problems on two computers with Windows 8 and the recovery usbs I made did not work with them (missing files) - I had to reinstall the whole system again through renewed download. I want to avoid this problem again. This is the situation on my own main computer at present. I opened the create recovery tool in windows. It could not detect a recovery partition/ image so I went ahead and created the RefreshImage/ CustomRefresh.wim file using the instructions from the Microsoft tutorial. This is now sitting happily on my C drive, but the create recovery tool does not recognise it ('copy' box is greyed out). I see that I have 3 disk partitions on my hard drive: Volume 1 is called the Restore Partition. It has no letter designation and says it is 100MB in size but 100% free Volume 2 is the normal C drive for booting. Volume 3 is a hidden PQService partition of about 19GB with 60% free - I am not sure if this is new or belongs to the original OEM.

create a bootable USB stick for windows 8.1? I am not sure why the windows tool does not recognise the refreshimage folder for copying onto the stick and, based on my previous experience with windows 8, the basic recovery usb that I can make does not contain the files that are needed when something goes badly wrong.

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Win 8.1 Recovery Error - Some Media Files Are Missing

Dec 23, 2013

I'm trying to do a complete recovery of my Windows 8.1 laptop (The "Remove everything and reinstall Windows" option). A few seconds after I try to initiate the recovery, I am stopped by a message that says:

"Some Media Files are Missing. Your Windows installation or recovery media will provide these files"

After this message appears I am prompted to cancel the restoration. How can I bypass this message to continue with the recovery? My laptop is 4 years old and is ready for a recovery.

My laptop was purchased running Windows 7 64bit, from which I upgraded to Win 8 64bit Pro through a free download from my school. I have my Windows 8 installation key, but not the download files. I upgraded to 8.1 through the Windows Store free download.

Acer Aspire 5742
Intel Core i5 2.53 GHz (original gen)
4.0 GB RAM

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Can't Reinstall Windows 8 Pro With Media Center On Dell

May 20, 2014

I'm trying to reinstall win8 Pro w/ Media Center on an older Dell C2D system for a friend. She has no discs as she got it from her brother for x-mas a little while back and she's unable to get them as he lives out of state.

I used a program to extract the keys, but it seems that the media center add-on has overridden the pro key and it wont let me install windows. I noticed it gave me an internet explorer key that was different from the win8 key, but it rejected that too.

Is there a way to extract the original win8 pro key? I couldn't seem to find anything with google.

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Setup Installation :: HDD To SSD With System Recovery Disks - No Bootable Media

Jun 22, 2013

Not sure if it's Lenovos only, but trying to migrate Windows 8 OEM to an SSD has been a huge pain in the ass. This process should not be as difficult as Lenovo/Microsoft has made it.

I purchased a Y400 along with a 256G SSD. I'd like to clean install Windows onto the SSD, I did not want to copy image. I went through forums for hours trying to put a recovery system on a usb with no luck (even with the instructions given by a Lenovo moderator on their website), I kept getting "missing partition drive". I broke down and paid Lenovo the ridiculous "shipping charge" of $59 for the recovery disks.

These are my steps so far:

-My SSD is installed and I removed the HDD (until Windows 8 was installed, I'd then format it)
-Put Disk 1 into the optical drive (Disk 1 states it's the format sequence and starting point for restore, Windows 8 actually on disk 2, I believe)
-Pressed the "Novo" button on the left side of the machine (gives options of Normal Startup, BIOS Setup, Boot Manager and System Recovery)

*FYI - Boot Manager lists: Windows Boot Manager and 2 EFI volumes (when HDD is plugged in, just the EFI's when uninstalled)
System Recovery only works with the HDD installed and it's Lenovo's One Key Recovery which just restores to a restoration point.*

Went into BIOS setup
Tabbed over to "Security"
Disabled the "Secure Boot"
Tabbed over to "Boot"
Changed the Boot Mode to "Legacy Support"
Changed Boot Priority to "Legacy First"
Saved then exited.

Pressed the "Novo" button once more, went into BIOS setup
Tabbed back to "Boot"
Boot device priority was now displayed with SATA ODD, SSD and Network Boot.
I reordered to boot from SATA ODD
Saved and exited

Upon restart, I pressed F12 (select boot device), and chose the SATA ODD
It went into a DOS looking screen and gives "No Bootable Device - Insert boot disk and press a key"
I've also tried variations of the above procedures for a few hours with no luck.

I have not tried to boot from "Lenovo Recovery System" (which is only available with the HDD installed), I figured it would default to the HDD and not let me chose to install onto SSD.

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Create Recovery Drive Won't Recognize Flash Drive

May 24, 2014

I'm in the process of moving to an SSD and need to create a backup drive in order to repair the BIOS after transferring everything. However, when I try to create one - the create a recovery drive program won't recognize the flash drive I have connected as a flash drive.

I first tried with a SanDisk Cruzer which apparently had a quirk in that it shows up as a hard drive instead of removable flash drive. That seems to be well documented on forums all over the place and there is no fix.

So, I purchased a cheap 8 GB stick (no brand) and Windows (I'm running 8.1 x64) recognizes it as a removable disk. However, the create a backup utility still won't recognize it. I've found some random fixes that have worked for some (such as plugging it into a different USB port) but nothing has worked for me so far. I've tried doing it with the "copy the recovery partition" option both checked and unchecked.

If there's no solution to this wonderful "quirk" of Windows, then is there something else I can do to repair BIOS? Seems like there's not a fix to my problem out there...

EDIT So as of right now, I tried using HPs recovery software which seems to do the same thing as copying over your entire recovery partition. That didn't work either. However..when I had both USB sticks plugged in the Windows supplied utility recognized the SanDisk Cruzer when I checked the "copy the partition" thing

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Recovery Drive Brings PC Exactly To Date Drive Made?

Apr 26, 2014

Windows 8.1

pc bought in 2013 with windows 8 bundled (so no installation DVDs, no activation key communicated).

upgraded to windows 8.1 in 2013.

I made a recovery USB (system image) on 1st April 2014.

If I need to boot on this USB, my PC will be again exactly as it was on 1st April 2014?

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Setup Installation :: Resetting PC On New SSD Drive Using Recovery Drive

Jul 16, 2014

I just purchased an Asus R510CC notebook with windows 8 and I bought a SSD drive to replace the current one.

I used Recovery Drive in Windows to create an USB boot drive with the recovery partition on it. I then installed the SSD and booted from the USB. When I get to the option to reset my computer I encounter an error with the following message: "Unable to reset PC. A required drive partition is missing". I already did a bit of research and BIOS tweaking but I can't install Windows onto my SSD.

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Dell :: XPS 420 - Bluetooth / Media Card Reader Driver For Windows 8

May 25, 2014

I have a Dell XPS 420 PC that I've upgraded to Windows 8. I'm now unable to connect my bluetooth headset.

How I can install an updated driver for the Media Card Reader and Bluetooth (its combined)?

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8.1 Update - Won't Boot Past BIOS / All Recovery Media Black Screen With Mouse

Jun 2, 2014

I tried updating to Windows 8.1 Update 1 and in didn't go through properly (it hard froze and crashed) and now won't boot past the BIOS. I cannot get into Windows and I cannot get into the Recovery Menu.

I tried recovery USB's and any I create either from a 3rd party or Windows itself results in loading to a black screen with a mouse cursor. Only one worked, Acronis (probably because its Linux) and it showed all the drives ruling out a hardware issue but sadly it cannot repair Windows.

So it seems I might be a victim of the black screen issue some had when moving to Update 1.... BUT the difference is I cannot boot into the recovery menu at all and any recovery media boots to a black screen.

How to get out of this screen and actually boot into anything which will allow me to try to fix the MBR or go back to a restore point.

I thought the point of recovery software was that it loads no matter how corrupted Windows is... obviously not! Something is stopping all of them booting properly.

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Dell :: Space Lost After Windows 8.1 Recovery?

Nov 5, 2014

I have a brand new Xps 15, with 512 GB solid state hard drive.

I tried to install ubuntu in a dual boot mode reserving 60 GB on the hard drive as a partition for linux. The installation went fine but I wasn't able to boot windows anymore, so I decided to restore windows with the factory settings. 

After the recovery only 480 GB are visible in the hard drive, whereas before trying to install linux the overall space on the hard drive was more than 500 GB. 

How can I restore the previous disk format and space?

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Dell :: How To Make A Recovery Backup Cd For Windows 8.1

Mar 20, 2014

I purchased a Dell Inspiron 15 pre-installed with Windows 8, then after I upgraded to 8.1. How do I make sure I have bootable disks or a backup copy of Windows in case there was a system failure since the PC didn't come with a copy of Windows in CD format?

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Dell :: Inspiron 14r 5420 (with Windows 8 ) Backup And Recovery

Jun 12, 2013

I have inspiron 14r 5420 (with windows 8 ) . I have problems with the laptop after a few days and earlier i had did recover media to 2 CDs.  Now during the boot it was verifying my laptop and it say that it would reset the pc to factory backup. Will this process require a format.

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Dell :: Inspiron 2350 - How To Get Recovery Disk Of Windows 8

Oct 28, 2013

I boughrt Inspiron 2350 2 weeks ago. And I updated to windows 8.1 soon. After then, Computer has not worked, so I would like to reinstall clean.

I would like to know how to get the recovery disk. And I tried the chat, but chat is always close.

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Dell Inspiron Running Windows 8 - No Boot Device Found / Checking Media Fail

Apr 3, 2014

My (12-year-old) son's computer won't boot. It's a Dell Inspiron 17" running Windows 8, bought from Costco in July 2013. When I turn it on, Dell logo comes on and then in upper left it says "Checking Media [fail]", then "checking media" again, then "No Boot Device Found. Press any key to reboot the machine". I insert a USB recovery drive (it was made for my Toshiba that runs Windows 8.1, but it should work anyway, right?).

I choose US keyboard layout and it then opens into Recovery Environment. I choose Troubleshoot → Refresh Your PC. Message appears "The drive where Windows is installed is locked. Unlock the drive and try again." I go to Troubleshoot → Startup Repair, which runs and then says "Startup Repair couldn't repair your PC." I then go back to Troubleshoot → Command Prompt and run chkdsk on Windows drive (c). It says "Windows has checked the file system and found no problems." Dell would probably tell me it's a hard drive failure and tell me to buy another one.

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Dell :: Clean (re)installation Of Windows 8 On XPS One 2710 And Recovery Partitions

Feb 27, 2013

My Dell XPS One 2710 was delivered with Windows 8 with wrong language. Dell therefore sent me a Windows 8 MUI Recovery Media-DVD, and told me to follow the instructions on this link: [URL] .....

At the first installation attempt I got to a point where a pop up asked for drivers. I didn't know which drivers, and I thought everything was included on the DVD (but even the DVD-ROM wasn't recognized, only "Boot (X:)"). I read a tip in the Dell forum to change the boot setup to legacy. So I did and I got a few steps further to the point where you shall choose the partition(s) under the custom menu. But no partitions were found. Perhaps the reason was the 32 GB mSATA with Intel rapid storage technology.

So I did exactly the following:

1. I downloaded the newest version of the IRST-driver and extracted the files to a USB device.
2. I booted from the recovery DVD (UEFI, safety mode: ON).
3. When it asked for the driver I installed the IRST-driver from the USB device (AHCI, 64 bit, located in the driver-folder - the only words I recognized from the forums... 0:).
4. A total of six partitions were shown: Partition 1 ("ESP", System), partition 2 ("DIAGS", OEM (reserved)), partition 3 (MSR (reserved)), partition 4 ("WINRETOOLS", recovery), partition 5 ("OS", primary), and partition 6 ("PBR Image", recovery).
5. I followed the instructions in the link (above) and deleted all of the partitions.
6. I installed Windows 8 on the new partition, without further complications.
7. I ran Windows Update.
8. I installed the Dell drivers for this service tag, in the order specified by Dell, starting with chipset, card reader, IRST, audio, video, network and everything else, and with a reboot between every single driver installation. The system, including the IRST, seems to work fine so far (no exclamation marks in the Device Manager).
9. I replaced some of the software, including Dell Backup and Recovery.

I started Dell Backup and Recovery and the program initially told me that it couldn't find a recovery partition, and therefore couldn't backup the system. Other programs in the Control Panel, like File History and Storage Spaces, can't find available drives.

The Disk Management tells me the following about my 1 TB HDD:

EFI System Partition 100 MB - Recovery Partition 898 MB - Primary partition (NTFS, boot, page file, crash dump) 930.11 MB - Recovery OEM partiton 300 MB - Recovery OEM partiton NTFS 300 MB

So finally to my questions: Should I have kept one or more of the recovery partitions during the Windows 8 installation? Could this affect Windows' System Restore (I guess not since Windows creates its own recovery partitions)?

And finally: Is Dell Backup and Recovery any useful? I already have the recovery DVD in case I need a factory reset. For backup purposes I will use a cloud service, and maybe a NAS in the future. Do I even need a recovery partition?

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Dell :: Windows 8.1 Recovery Disc Won't Work - Progress 53% Completed

Sep 9, 2014

I have already created two Recovery Disc for my Dell 15R 5537 with OS Windows 8.1. Yesterday, i tried to create a partition and mess up the whole laptop. I tried to use the two Recovery Disc to bring the laptop back to its original factory OS. I booted with Disc 1 and works fine; when Disc 1 finished, it ejected, and I put the Disc 2 in. Then it no longer continue. It stuck at:

Progress: 53% completed

OK - Initializing.......

OK - Backing up Dell Backup and Recovery settings...

Then, the "Preparing your hard driver..." just keep turning and won't go any further for several hours.

How to have my Windows 8.1 recovered?

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Looking For Recovery Drive For Windows 8?

Mar 16, 2013

I need a recovery drive for windows 8 so that I can boot into advance settings via USB. I can't get my computer to start up anymore past the desktop screen, unfortunately that's where it just freezes on me.

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Windows 8 USB Recovery Drive

Nov 30, 2013

My first look at Windows 8. I got a new notebook with Windows 8, no optical drive and no recovery partition. I created the recovery file on the hard drive.The file is around 13 GB. Windows wants a USB flash drive of 16 GB capacity to make a recovery drive.

I give it a 16 GB flash drive and Windows insists on formatting it to FAT32. A 13+ GB file won't write to a FAT32 drive so the operation fails in the end leaving 228 MB of data on the flash drive. What's up with this?

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Setup Installation :: Rollback To Win 8 With No Media (Dell 2720)

Sep 15, 2014

My touchscreen stopped working when I updated to 8.1, but the Dell I bought came with no media.

Do you know if there is some way for me to revert to the factory install of Win 8 (not 8.1) in this situation?

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Windows 8 - Create Recovery Drive

Jan 26, 2013

I just bought Asus UX31A-R4005H (with Windows 8). Unfortunately Asus doesn't provide any application to restore Windows 8 back to factory conditions. So i need to recovery whole hard drive partitions back to factory settings.

Firstly i need to create a set of OEM factory recovery discs/usb flash.

1. I'm planning to create a system recovery drive (usb flash) with Windows 8 but i wonder if this usb flash will recover whole hdd back to factory conditions? If yes is it enough to use Windows 8 "create a recovery drive" option?

2. How could i create an original OEM factory recovery usb flash with 3rd party application?

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Windows 8 - USB Recovery Drive Will Not Work

Jun 7, 2014

I have created a Windows 8 Recovery Drive from another machine. I have inserted it into the defective machine and have changed the BIOS to make the USB the first boot device. The machine just goes to a black screen and nothing happens.

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Dell :: Backup And Recovery App On Windows 8 XPS 8500 - Tile Labels Showing IDS Tags

Jul 16, 2013

I'm trying to run the Dell Backup and Recovery application on a new windows 8 xps 8500. Unfortunately all the tile labels are only showing IDS tags eg: IDS_DS_022,IDS_DS_003 and when I click on a tile the subsequent window is also full of different IDS tags. I've tried reinstalling the app but no change.

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