I'm trying to run the Dell Backup and Recovery application on a new windows 8 xps 8500. Unfortunately all the tile labels are only showing IDS tags eg: IDS_DS_022,IDS_DS_003 and when I click on a tile the subsequent window is also full of different IDS tags. I've tried reinstalling the app but no change.
View 8 RepliesMy system: dell inspiron 14R 5421
O.S. Windows 8.1
Dell Backup and Recovery 1.7.1.2
All software updated
Dell Backup and Recovery software has not been able to detect or use "the second dvd blank disk" on my computer.
I am trying to create recovery discs from "Dell backup and Recovery application" however when i was asked to insert the second DVD,the optical drive keeps rejecting the DVD. The application will not continue to burn the second DVD and appears to be frozen. I tried with different brands/makers of DVD and also -/+ R. Unfortunately .Issue remains. I was able to find this article 593906 Published on 2013-01-21 ( relative link [URL]... ).
Although i have done the updates ,i am still not able to create recovery discs !! Current Issue: after inserting the 3rd Disc application gives the following message "Dbr.exe -No disc found" and stays there and rejects the DVD. I spoke with Dell's Greek Support team. I was told that warranty does not cover sw support even if my unit is less than a week old. Furthermore i was informed that although "Dell backup and recovery" application says DELL is not actually a Dell product thus they can't support it. They suggested my to use windows 7 file recovery instead (which needs at least 8 DVDs !).
(Model : inspiron 15 3521) .
I purchased a Dell Inspiron 15 pre-installed with Windows 8, then after I upgraded to 8.1. How do I make sure I have bootable disks or a backup copy of Windows in case there was a system failure since the PC didn't come with a copy of Windows in CD format?
View 2 Replies View RelatedI recently installed Windows 8 and have noticed that at some point the tags stopped displaying in Windows Explorer for media files such as mp3 and m4b.
This affects my collection of Music and Audio books that I had to perform a big resue operation on.
I can't sort them according to the tags that had been set in iTunes or mp3 tagger. This has always worked previously and the tags have displayed fine.
It's just empty where the tag should be, even for files which I know are tagged, and where the tag displayed previously, in Windows Explorer.
I am running sfc /scannow for good measure, but is this a known Windows 8 problem, perhaps? Any tips for getting the tags to display again? I don't fancy doing this sorting on a file-by-file basis, it would take a week....
I have inspiron 14r 5420 (with windows 8 ) . I have problems with the laptop after a few days and earlier i had did recover media to 2 CDs. Now during the boot it was verifying my laptop and it say that it would reset the pc to factory backup. Will this process require a format.
View 4 Replies View RelatedRecently I installed a fresh copy of windows 8 on my PC. it was nothing wrong with it till I installed Kaspersky Endpoint Security 10 (v. 10.1.0.867) & did a reboot.
Now non of my files including picture, audio & video files show thumbnails or even tags (ex mp3 files). I've tried the solutions stated about turning thumbnails on & off with no luck. in my folder options the option "Always show icons, never thumbnails" is UNCHECKED.
I also have some difficulties pinning folders to windows explorer taskbar icon since then.
I have an Inspiron 7520 and uninstalled and reinstalled the new version of Dell Backup and Recovery Manager -- upgraded to premium to make sure that I would have full ability to use the program. Note: the old version didn't work at all -- hung up on backup, etc. I have rebooted.
When I try and open the Manager interface, I can't. All I get is the clock logo with the hand spinning. I cannot set the destination. I cannot select what I want to back up. I've tried this several times and just get the spinning clock which I end up ending through Task Manager.
I have tried opening the Manager from the installed link on desktop, from my list of programs, from the Start menu, and from the tray icon. Nothing works.
I just bought Dell Inspiron 14, 3421 yesterday and trying to create Disc from Backup and Recovery Software provided by Dell.
I have bought this india and found mulitple post facing the problem what I am facing. I have upgraded Dell Support Center and Also Dell Backup and Recovery using the Update tile. I have windows 8. BIOS A04.
These are the problems I am facing....
Problem1: After writing to Disc1, it does not accept 2nd disc and keep ejecting 2nd disc again and again
Problem2: Even if I insert USB, the software still does not dectect USB.
I am not able to create any backup even after trying 3-4 times.
Today I notice in my task manager a process named DBRCrawler and when I open the file location was in C:Program Files (x86)Dell Backup and RecoveryComponentsShell.
Is this normal or do I have somebody spying on my computer?
I created DVD and USB backups to my new Windows 8 Inspiron laptop; I needed to recover the next day, and the Hard Disk recovery partition and the USB were reported as corrupt! On a brand new system with a brand new USB stick!
On attempting to recover with the DVDs, after using the first one the Dell recovery program said 100% complete, so didn't even read the next 2. The recovery showed a "restart" button, and of course nothing happened!
How do I get recovery media for Windows 8?
I had upgraded to Windows 8.1 after purchasing Inspiron 660s with Windows 8.0.
Under the Files Folder / Favorites group SkyDrive listed as a favorite. However, at the same level as Favorites, there is a OneDrive folder.
Under Windows 8.1, should not there be only OneDrive listed everywhere? Did something go wrong in the upgrade to 8.1?
It wouldn't usually bother me, but I can't install Zune now and MP3 file tags aren't showing up.Is there a way to install one of these without reinstalling the OS or should I wait for Microsoft's addon?
View 1 Replies View RelatedI just bought this Dell XPS 8500 with Win 8 on it and although I'm not that happy with this OS I guess there is a learning curve so I'll try for awhile.
For some reason, after I had uninstalled Mcafee from the start up screen and also added a few items to the startup screen, when I reboot or do a cold boot, instead of getting the startup screen, I am getting the desktop along with about 5 disk partitions and a couple programs that I installed. While this is not bad since I can just "x" out of them, it's irritating and wonder how I can fix this. I would like to ultimately just boot up to the desktop if possible without anything else opening up.
My brand new XPS 8500 with WIndows 8 has an intermittent blackscreen. Only way to get past it is to power down and power up the PC. Using a Dell 23" monitor. Since machine and monitor are brand new, I will contact Dell tomorrow to return. I don't relish resolving an intermittent problem over the phone with India support. I have searched these forums for blackscreen topics and there are several but no definitive solution.
View 15 Replies View RelatedComputer will not fall asleep by itself. Windows 8 Professional 64 Bit is the OS.
Sleep Settings = Sleep after 10 minutes.
USB Selective Suspend = Enabled.
Hard Disk Sleep = 9 Minutes.
Wake Timers are Disabled.
We have suspended all suspect Applications and still the Computer will not Sleep.
I recently bought a Dell XPS 8500 with Windows 8 on it. I did a clean install of Windows 7 on that machine and would like to use the Windows 8 OEM license on it on my Dell Inspiron 17r SE laptop.
I tried typing in my key to do a clean install on the laptop but I got this error message:
The product key entered does not match any of the Windows images available for installation. Enter a different product key.
I bought these machines and therefore paid for the software, I should be able to install them on any machine I want. All of my machines are Dell, why can't I do this? What's going on?
Cannot create a Restore Point. I try thru Control Panel -> System and Security -> System -> System Protection.
No available drives show under Protection Settings.
When I try to launch thru System Config -> System Restore, a pop-up tells me Starting System restore, but that just hangs there forever. I have to stop it in Task Manager.
I have tried sfc - no reported problems.
Malwarebytes Pro and anti-virus report no problems.
Windows update service is auto - running
Volume Shadow copy is manual - running
Dell diagnostic program reports no error.
Dell XPS 8500 Windows 8 Pro.
I am having trouble reinstalling windows 8 on my Dell XPS 8500. Since installing a new SSD and having reset the BIOS using a jumper, my copy of Windows 8 will no longer detect my product key that i assume is embedded in the BIOS.
View 11 Replies View RelatedWhat is the procedure for walking in a unit to Dell Canada for repair? How do I protect my confidential data? Will Dell repair my two month old machine if i walk in without their OEM hard drive?? I hope to they do. What if it were stolen? I don't care about the cost and don't want anything for free, I just want to get my system working so I can rebuild it. I am only on an iPad.
View 15 Replies View RelatedI have a Dell XPS 8500 win 8.1. I recently installed Linux Mint 17 on an external HD which booted from GRUB. I now removed Mint 17 ok but I'm left with a reference to 'UBUNTU' in my bootloader. I'm unable to remove this reference. this reference to UBUNTU prevents me from booting from a LINUX USB. I think I need to repair the bootloader but can't and I have tried all sorts of.....FIXBOOT, FIXMBR. etc.
View 2 Replies View RelatedI just got an XPS 8500 with 64-bit Win 8 (non-Pro). I'd like to load a lot of XP apps from my ancient machine. Is there a way to load/run them? I've heard of HYPER-V, but it only runs on Win 8 Pro. There may be other solutions, but I don't know which to choose. I'd like to feel comfortable that whatever it is will work. If the answer is No, should I go to 32-bit Win 7 or 8 (and would THEY work?) or some other answer?
View 1 Replies View RelatedI am trying to upgrade an xps 8500 to windows 8 pro. It's an i7 system with 16 gig RAM. It was running windows 7 64 bit.
I made the first upgrade. It seemed to work fine. I updated drivers but when I attempted to add the windows media center the system failed -- on reboot it indicated the update could not be made and the previous version of windows 8 pro had been restored. I tried again, and this time it indicated that there were corrupted files and the system could no longer boot (error was 0xc000021a). It was not able to fix the disk issue automatically.
With Microsoft support I created a windows 8 pro boot drive on USB. At first the software would not even recognize a drive on which to install the operating system. That was resolved, and I was able to install windows 8 pro. But now every time I restart, the system goes back to the original problem (corrupt files), meaning I have to reinstall windows 8 pro, and so on. I have formatted the HDD as part of the installs: Partition 3 of Drive 0 (the other partitions are: Drive 0 partition 1 (1 meg used) OEM (reserved), partition 2 recovery (8.2 meg used) and drive 1 29.8 meg unallocated.
Windows installs updates (22 in number) automatically on restart, and these may be the source of the problem.
I have checked the drivers. They all seem up-to-date. The Bios is A09 (I think, in any case it is the latest version).
I have a XPS 8500 with preinstalled windows 8. I tried to install Ubuntu 12.10 on it. When I partitioned the disk, I accidentally format the whole disk. Then I could not restart to Windows 8. I didn't make any backup or recovery media. How to restore factory image?
View 5 Replies View RelatedI just purchased an XPS 8500 with Windows 8 (NOT Pro). I want to use a 120GB SSD drive as the boot drive. I tried using the Dell Backup & Restore function to put the system image on the SSD.
However, the HDD that came with the PC is 2TB. When I go to install the image on the SSD, I get an error message that the SSD is too small.
Do I need to (order and then) use a Windows 8 install disk?
Ever since I installed Windows 8 (and now Windows 8.1 Pro Preview Build 9431), I hear occasional buzzing sounds while playing .mp3 files on my desktop computer (Dell XPS 8500). This occurs using both iTunes and Winamp. The .mp3 files play fine on other devices, such as my iPod. This makes me suspect that this is a Windows problem.
View 6 Replies View RelatedI have a brand new Dell XPS 8500 with Windows 8. I did my initial software load and wanted to create a system image. The image fails with error code 0x80780119. This is the sequence I ran:
1) Control Panel
2) Windows 7 File Recovery
3) Create a system image
4) On a hard disk (External hard drive selected with 1.36 TB free space)
5) Program states that the following drives will be backed up without allowing me to add or remove drives (EFI System Partition, OS(C:)(System, and WINRETOOLS(System). I hit "start backup"
6) Create a system image box opens and it starts to run the process and then errors out and says the backup failed. The error message says there is not enough disk space to create the volume shadow copy on the storage location and it lists error code 0x80780119.
I believe it's not a problem with the destination drive where the final system image will be created. It has to be a problem with one of the partitions on the one and only hard drive inside the machine. Using Disk Management I can see the following partitions on the harddrive:
500MB EFI System Partition
40MB OEM Partition
500MB Recovery Partition
1854.75GB NTFS
7.12GB Recovery Partition
Just bought this new XPS 8500 great computer. However, trying to learn the new Windows 8 and Internet Explorer 10 is an experience. Am unable to see all the favorites and realize maybe I should organize them better. Therefore, how would you setup a folder(s) to better organize favorites. I tried to follow the directions by going to Windows website and they state that you click on the add to Favorites and an option related to a folder shows up. However, I only see the option to add to Favorites or to pin to start.
View 3 Replies View RelatedBrand new Dell 8500 XPS running Win 8 64 bit with IE 10. I transferred my favorites from my Win VISTA machine using Easy Transfer which caused the lost of many IE Fav Icons. Sometimes when I click on a favorite the icon will show up and some won't even though they are present on my Win VISTA machine.
Is there away to restore those Fav Icons which are supposed to be there? I realize all websites don't support the Fav Icons.
I have an xps 8500 and it won't update to windows 8.1 from the store. I have tried uninstalling and reinstalling the update KB2871389 and nothing happens. . I am also running in administrator mode while I am doing this and the windows troubleshooter says something about admin privileges.
View 1 Replies View RelatedOn the tile for my store app there is a "1" in the lower right-hand corner. What is this?
View 3 Replies View Related