Dell :: XPS 8500 - Restore Point Does Not Work With Windows 8 Pro
Feb 16, 2013
Cannot create a Restore Point. I try thru Control Panel -> System and Security -> System -> System Protection.
No available drives show under Protection Settings.
When I try to launch thru System Config -> System Restore, a pop-up tells me Starting System restore, but that just hangs there forever. I have to stop it in Task Manager.
I have tried sfc - no reported problems.
Malwarebytes Pro and anti-virus report no problems.
Windows update service is auto - running
Volume Shadow copy is manual - running
Dell diagnostic program reports no error.
Dell XPS 8500 Windows 8 Pro.
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Apr 6, 2013
I have a XPS 8500 with preinstalled windows 8. I tried to install Ubuntu 12.10 on it. When I partitioned the disk, I accidentally format the whole disk. Then I could not restart to Windows 8. I didn't make any backup or recovery media. How to restore factory image?
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Dec 17, 2012
I have had a Dell Inspiron 3520 for 3 weeks now. It has had 2 Windows Updates in that time. Both times I lost Internet connection and any way of connecting. The connection bar for the wi-fi was on, connection good but no Internet. After a lot of chat with Dell I did a System restore to Factory settings the first time (16 days ago). I also did a restore point once I'd re-set everything up again.
2 days ago the same thing happened after a Windows update and I also could not locate the restore point so it was back to Factory settings.
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Jun 8, 2014
I have a Dell laptop Inspiron 15R 7537 that came with Windows 8. Yesterday I upgraded to Windows 8.1. Everything seemed to work fine after the upgrade. I shut down and re-booted several times with no issues. When I turned the computer on as usual today, I got the log in screen, then it briefly went to the desktop, then came a gray screen that blocks 99% of the desk top. This gray screen says "please wait" and has a cancel button at the bottom. It hangs forever and the cancel button doesn't work. It gives no other information.
I read several threads on the Microsoft Windows forum and this seems to be a common problem. How to boot using the Windows 8 recovery media disk that came with the Dell computer. I selected Troubleshoot, then Advanced Options, then Automatic Repair. I got a message that it couldn't do an automatic repair, so that didn't work. Next I tried System Restore, but I got a message that there were no restore points available from which to restore. Just to clarify - the Recovery Media Disk I have from Dell is for Windows 8 - not 8.1 - so maybe that's the problem.
The computer is totally worthless the way it is now, so unless there is some fix for the hanging gray screen in Windows 8.1, I would be happy just to reload the original Windows 8 Operating System. At least that worked.
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Jan 11, 2013
Does file history also create a restore point?
It was nice to have that restore point to where is you blue screened you could reboot and restore to a recent, previous system state.
Doesn't really say anything in the file history settings page, and I'm curious.
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Jan 9, 2013
I have a new Windows 8 hp pavilion all in one desktop computer and since a windows refresh, a month ago, it has stopped creating restore points and it fails to manually create a restore point also.
It leaves a message "THE RESTORE POINT COULD NOT BE CREATED FOR THE FOLLOWING REASON: ACCESS IS DENIED. (0x80070005)".
I have allotted 15% or 66.67 GB for this feature in the "configure" option. The C: drive is the only drive marked as "ON" to be restored. The only restore point listed is for a WinZip 17 installation on the day of the windows refresh, which was as I said before, a month ago. The are no other restore points at all and can't create one.
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May 13, 2014
I need some info re creating restore points. In the HP Support Assistant, under updates and tune-up-change tune-up tasks, should the "set restore point" be turned on to "yes" when a tune-up is scheduled? I understand that windows 8.1 automatically sets restore points, but I don't know how or when or where the restore point info is stored. Is the HP Support Assistant "set restore points" the actual method used by Microsoft or an additional option?
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Mar 24, 2013
Considering the issue with Windows 8 restore points getting deleted, I decided to use Task Manager to create a new one weekly. The problem is that if I do not boot into another partition or manually delete the old restore point, they are going to pile up. Is there a way in Task Manager to delete the old restore point before creating a new one?
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Nov 10, 2013
I want to try the 8.1 update on my XPS 15, but I'm not sure if everything will work flawlessly.
Just in case something goes wrong, I want to switch back to 8.
So, is it possible to "downgrade" using a system restore point (from Windows 8)?
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Apr 19, 2013
I just bought this Dell XPS 8500 with Win 8 on it and although I'm not that happy with this OS I guess there is a learning curve so I'll try for awhile.
For some reason, after I had uninstalled Mcafee from the start up screen and also added a few items to the startup screen, when I reboot or do a cold boot, instead of getting the startup screen, I am getting the desktop along with about 5 disk partitions and a couple programs that I installed. While this is not bad since I can just "x" out of them, it's irritating and wonder how I can fix this. I would like to ultimately just boot up to the desktop if possible without anything else opening up.
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Apr 7, 2013
My brand new XPS 8500 with WIndows 8 has an intermittent blackscreen. Only way to get past it is to power down and power up the PC. Using a Dell 23" monitor. Since machine and monitor are brand new, I will contact Dell tomorrow to return. I don't relish resolving an intermittent problem over the phone with India support. I have searched these forums for blackscreen topics and there are several but no definitive solution.
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Jan 5, 2013
Computer will not fall asleep by itself. Windows 8 Professional 64 Bit is the OS.
Sleep Settings = Sleep after 10 minutes.
USB Selective Suspend = Enabled.
Hard Disk Sleep = 9 Minutes.
Wake Timers are Disabled.
We have suspended all suspect Applications and still the Computer will not Sleep.
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Feb 11, 2013
I recently bought a Dell XPS 8500 with Windows 8 on it. I did a clean install of Windows 7 on that machine and would like to use the Windows 8 OEM license on it on my Dell Inspiron 17r SE laptop.
I tried typing in my key to do a clean install on the laptop but I got this error message:
The product key entered does not match any of the Windows images available for installation. Enter a different product key.
I bought these machines and therefore paid for the software, I should be able to install them on any machine I want. All of my machines are Dell, why can't I do this? What's going on?
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Sep 7, 2014
I am having trouble reinstalling windows 8 on my Dell XPS 8500. Since installing a new SSD and having reset the BIOS using a jumper, my copy of Windows 8 will no longer detect my product key that i assume is embedded in the BIOS.
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Mar 1, 2013
What is the procedure for walking in a unit to Dell Canada for repair? How do I protect my confidential data? Will Dell repair my two month old machine if i walk in without their OEM hard drive?? I hope to they do. What if it were stolen? I don't care about the cost and don't want anything for free, I just want to get my system working so I can rebuild it. I am only on an iPad.
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Nov 3, 2014
I have a Dell XPS 8500 win 8.1. I recently installed Linux Mint 17 on an external HD which booted from GRUB. I now removed Mint 17 ok but I'm left with a reference to 'UBUNTU' in my bootloader. I'm unable to remove this reference. this reference to UBUNTU prevents me from booting from a LINUX USB. I think I need to repair the bootloader but can't and I have tried all sorts of.....FIXBOOT, FIXMBR. etc.
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Jul 3, 2014
I have an Acer Aspire One725 running Windows 8.1.
I am unable to create any restore point, having tried every suggestion I found on the net.
How can I reinstall the restore point creator?
The file "sr.inf" mysteriously disappeared from my system.
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Nov 21, 2012
I read one online article that said to "click the Windows 8 start button", and I gave up on that article. I can't figure out how to set a restore point with Windows 8.
I was also told that I needed to "enable security". I would have thought that would have been enabled automatically, but I guess not.
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Apr 3, 2013
Is it true that windows 7 and 8 will automatically create a restore point after 7 days if none were created manually?
I know from experience that previous versions of windows will create a restore point after 24 hrs.
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Dec 6, 2012
I just got an XPS 8500 with 64-bit Win 8 (non-Pro). I'd like to load a lot of XP apps from my ancient machine. Is there a way to load/run them? I've heard of HYPER-V, but it only runs on Win 8 Pro. There may be other solutions, but I don't know which to choose. I'd like to feel comfortable that whatever it is will work. If the answer is No, should I go to 32-bit Win 7 or 8 (and would THEY work?) or some other answer?
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Jan 12, 2013
I am trying to upgrade an xps 8500 to windows 8 pro. It's an i7 system with 16 gig RAM. It was running windows 7 64 bit.
I made the first upgrade. It seemed to work fine. I updated drivers but when I attempted to add the windows media center the system failed -- on reboot it indicated the update could not be made and the previous version of windows 8 pro had been restored. I tried again, and this time it indicated that there were corrupted files and the system could no longer boot (error was 0xc000021a). It was not able to fix the disk issue automatically.
With Microsoft support I created a windows 8 pro boot drive on USB. At first the software would not even recognize a drive on which to install the operating system. That was resolved, and I was able to install windows 8 pro. But now every time I restart, the system goes back to the original problem (corrupt files), meaning I have to reinstall windows 8 pro, and so on. I have formatted the HDD as part of the installs: Partition 3 of Drive 0 (the other partitions are: Drive 0 partition 1 (1 meg used) OEM (reserved), partition 2 recovery (8.2 meg used) and drive 1 29.8 meg unallocated.
Windows installs updates (22 in number) automatically on restart, and these may be the source of the problem.
I have checked the drivers. They all seem up-to-date. The Bios is A09 (I think, in any case it is the latest version).
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Jul 18, 2013
I was trying to install Kali linux as a partition on my windows 8, and was using EasyBCD to add Kali linux to the boot entry. Somehow I ended up deleting the Windows 8 boot entry, not deleting the Windows 8 drive but deleting the boot entry meaning I can't boot into it. I have tried MANY MANY MANY solutions to fix it. I've tried using a recovery disk but that just shows the windows logo and reboots and reboots and does the same stuff.
Eventually I just gave up and thought I'm just gonna get rid of this windows 8 which by the way came pre-install with my Toshiba L855-149, and just install windows 7. Of course I NEEDED my files so just an hour ago, I removed the hard drive from the laptop, put it into HDD Docking thing I have which allows me to add the hard drive as an external drive to my other win7 desktop PC. I started copying all my files which I am still doing now. I was thinking is there a way to make some sort of restore point from the hard drive or something? Is there another way to boot up windows 8?
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Aug 16, 2013
I just purchased an XPS 8500 with Windows 8 (NOT Pro). I want to use a 120GB SSD drive as the boot drive. I tried using the Dell Backup & Restore function to put the system image on the SSD.
However, the HDD that came with the PC is 2TB. When I go to install the image on the SSD, I get an error message that the SSD is too small.
Do I need to (order and then) use a Windows 8 install disk?
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Nov 9, 2012
Since Windows 8 is not creating System Restore points, apparently because I have a dual boot Windows 8 / Windows 7 setup, I'd like to schedule one every 3-4 days or so.
Is there any way to run system restore from Command line or batch file or Powershell? If so then I could schedule it to run when I want.
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Mar 13, 2013
I have read several times now that system restore creates a daily automatic restore point, I had a script to do this in 7 and I added it to win 8 , now I am thinking I don't need it.
I would guess it does it at start up. Having looked at the restore points going back to the 6th when i first got this laptop i dont see any instant restore points that look to have been created automatically(daily), and I don't see points for each software installed either (i read it does this also) as its a new laptop I have installed quite a few things and there ought to be quite a few restore points if this is the case.
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Mar 2, 2013
I have created two disk images. I deleted the first one but in the restore point pop up the title is still here (but is empty!!! The red one.) How can delete it????
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Sep 15, 2014
Am trying to creat a restore point via Task Manager to run every day, but no luck so far.
Included 2 PRTSCRN where you can see what is done so far.
Strange program sometimes starts but i do not find any usable file. Probram not Always starts (Always get a capital letter in Always....)
When starting the program manually it never ends, still no files that i can use.
the program used ithe one Brink offered in the tutorials. Do not know what i do wrong.
i have to leave for France for 2 days, back on Wednesday morning, so i will not be responding before that. Just to let you know.
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Jan 25, 2014
I have no system protection tab in System Properties box, hence I cannot create a restore point. Looking for the answer to get this tab enabled or reinstalled. I am logging in with Admin rights.
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Jul 1, 2014
I would like to automatically create a restore point everytime I shut my computer down. I have had no success with TASK SCHEDULER (which could easily mean I'm doing something wrong). Heard of/ Use any 3rd party software for this?
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Jul 16, 2013
I'm trying to run the Dell Backup and Recovery application on a new windows 8 xps 8500. Unfortunately all the tile labels are only showing IDS tags eg: IDS_DS_022,IDS_DS_003 and when I click on a tile the subsequent window is also full of different IDS tags. I've tried reinstalling the app but no change.
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Oct 18, 2013
Ever since I installed Windows 8 (and now Windows 8.1 Pro Preview Build 9431), I hear occasional buzzing sounds while playing .mp3 files on my desktop computer (Dell XPS 8500). This occurs using both iTunes and Winamp. The .mp3 files play fine on other devices, such as my iPod. This makes me suspect that this is a Windows problem.
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