Dell :: Backup And Recovery Disc / USB Creation Failing?
Oct 7, 2013
I just bought Dell Inspiron 14, 3421 yesterday and trying to create Disc from Backup and Recovery Software provided by Dell.
I have bought this india and found mulitple post facing the problem what I am facing. I have upgraded Dell Support Center and Also Dell Backup and Recovery using the Update tile. I have windows 8. BIOS A04.
These are the problems I am facing....
Problem1: After writing to Disc1, it does not accept 2nd disc and keep ejecting 2nd disc again and again
Problem2: Even if I insert USB, the software still does not dectect USB.
I am not able to create any backup even after trying 3-4 times.
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May 29, 2014
I pay a used laptop Sony Vaio SVF 143100c from china , they install windows 8 Enterbrise and no other software or drivers
when I check I found a recovery volume on the hard disk I assign this volume and copy all the recovery content to external Hard disk, size is 18 GB
and the product key is valid for Win 8 RTM CoreCountrySpecific OEMM,
I don't have a Recovery Media disk or usb to return to Factory condition, how to create a recovery disk to access tis image and re install tis laptop to Factory condition
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May 31, 2014
My system: dell inspiron 14R 5421
O.S. Windows 8.1
Dell Backup and Recovery 1.7.1.2
All software updated
Dell Backup and Recovery software has not been able to detect or use "the second dvd blank disk" on my computer.
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Feb 18, 2013
I am trying to create recovery discs from "Dell backup and Recovery application" however when i was asked to insert the second DVD,the optical drive keeps rejecting the DVD. The application will not continue to burn the second DVD and appears to be frozen. I tried with different brands/makers of DVD and also -/+ R. Unfortunately .Issue remains. I was able to find this article 593906 Published on 2013-01-21 ( relative link [URL]... ).
Although i have done the updates ,i am still not able to create recovery discs !! Current Issue: after inserting the 3rd Disc application gives the following message "Dbr.exe -No disc found" and stays there and rejects the DVD. I spoke with Dell's Greek Support team. I was told that warranty does not cover sw support even if my unit is less than a week old. Furthermore i was informed that although "Dell backup and recovery" application says DELL is not actually a Dell product thus they can't support it. They suggested my to use windows 7 file recovery instead (which needs at least 8 DVDs !).
(Model : inspiron 15 3521) .
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Sep 9, 2014
I have already created two Recovery Disc for my Dell 15R 5537 with OS Windows 8.1. Yesterday, i tried to create a partition and mess up the whole laptop. I tried to use the two Recovery Disc to bring the laptop back to its original factory OS. I booted with Disc 1 and works fine; when Disc 1 finished, it ejected, and I put the Disc 2 in. Then it no longer continue. It stuck at:
Progress: 53% completed
OK - Initializing.......
OK - Backing up Dell Backup and Recovery settings...
Then, the "Preparing your hard driver..." just keep turning and won't go any further for several hours.
How to have my Windows 8.1 recovered?
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May 1, 2013
I am trying to create a recovery media for my Inspiron 15R laptop. I have followed the steps as per the instructions given in manual.I want to create the recovery media on DVD disc. I am selecting disc as the option but every time i m getting the error as " The burning engine was not able to start, please restart the application. I have wasted my whole day trying to create the recovery media...
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Mar 20, 2014
I purchased a Dell Inspiron 15 pre-installed with Windows 8, then after I upgraded to 8.1. How do I make sure I have bootable disks or a backup copy of Windows in case there was a system failure since the PC didn't come with a copy of Windows in CD format?
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Oct 30, 2013
I never had a problem with image backup creation before with Win 8 using the utility Windows 7 File Recovery. I am aware that this utility is gone in Win 8.1 and the same utility is now under File History. I've tried using this new utility last night to create a backup image of Win 8.1 and it failed 4x until I gave up and used Macrium instead. Is the image created in Macrium fully supported in Win 8.1? I know it works with Win 8. But Win 8.1 is a total overhaul and I just wanna make sure I have an image that will work when I need it.
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Jun 12, 2013
I have inspiron 14r 5420 (with windows 8 ) . I have problems with the laptop after a few days and earlier i had did recover media to 2 CDs. Now during the boot it was verifying my laptop and it say that it would reset the pc to factory backup. Will this process require a format.
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Feb 19, 2014
Today I notice in my task manager a process named DBRCrawler and when I open the file location was in C:Program Files (x86)Dell Backup and RecoveryComponentsShell.
Is this normal or do I have somebody spying on my computer?
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Jan 28, 2014
I created DVD and USB backups to my new Windows 8 Inspiron laptop; I needed to recover the next day, and the Hard Disk recovery partition and the USB were reported as corrupt! On a brand new system with a brand new USB stick!
On attempting to recover with the DVDs, after using the first one the Dell recovery program said 100% complete, so didn't even read the next 2. The recovery showed a "restart" button, and of course nothing happened!
How do I get recovery media for Windows 8?
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Jul 16, 2013
I'm trying to run the Dell Backup and Recovery application on a new windows 8 xps 8500. Unfortunately all the tile labels are only showing IDS tags eg: IDS_DS_022,IDS_DS_003 and when I click on a tile the subsequent window is also full of different IDS tags. I've tried reinstalling the app but no change.
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Apr 3, 2013
I have an Inspiron 7520 and uninstalled and reinstalled the new version of Dell Backup and Recovery Manager -- upgraded to premium to make sure that I would have full ability to use the program. Note: the old version didn't work at all -- hung up on backup, etc. I have rebooted.
When I try and open the Manager interface, I can't. All I get is the clock logo with the hand spinning. I cannot set the destination. I cannot select what I want to back up. I've tried this several times and just get the spinning clock which I end up ending through Task Manager.
I have tried opening the Manager from the installed link on desktop, from my list of programs, from the Start menu, and from the tray icon. Nothing works.
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Jul 24, 2014
In Windows 8.1 they removed option to create bootable DVD/BluRay recovery. Only USB drive left.
I bought new laptop with recovery partition and I want to move backup to DVD's/BluRay. How can I do that? I don't want to do backup of backup. I want to recovery directly from DVD's/BluRay.
So using of tools, which backup this recovery parition isn't solution. Than I have to restore partition and from partition restore system. I tried backup on usb and burn all files to disc, but BluRay didn't became bootable. USB was.
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Jun 28, 2013
How to Backup Windows 8.1 ? I can not find the option to repair disc and system image .
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Jun 15, 2014
One of the first things I did when I had my new PC last year was to make a set of recovery discs. Now having used the free upgrade to Windows 8.1 I would like to make a set of backup discs for this version, however, my pc say that a set has already been made and I can only make the one set.
If things stay like this, when I want to do a recovery using either the hdd partition or the discs I made, it installs Windows 8 and then I have to install what seems like a million updates before I then have to go back to the store and do the upgrade to 8.1.
Is there a way I can make a recovery dvd's for the 8.1 version ?
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Jun 27, 2014
I am working on a Toshiba Satellite C855D (Windows 8 originally) that would not boot. I tried the repair, restore, and recovery but that did not work. So I used a recovery disc from a Toshiba C55D (Windows 8.1) and got it working. The problem I have is the c855d now shows as the c55d. My question is does the product key come from the motherboard or the software.
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Dec 26, 2012
This is for a Samsung NP550P5C... having typed it into Google, the options appear a little confusing with the best option being how to make recovery discs for an HP laptop (presumably using HP's built in wizard), requiring 4 DVD's. Other suggestions seem to tell you how to make a "Repair" disc for Windows 8 with one readers comments of.....
" Windows 8 recovery Disk is used to reset your PC - it is supposed to reload the operating system and restore factory default settings. You need a USB flash drive 16GB or larger. I haven't found yet a way to create Windows 8 recovery CD/DVD, which can be used to reinstall the operating system."
It's not even clear how to do it on a Flash Drive though I would prefer using discs...
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Nov 6, 2014
My Gateway machine was performing a windows update when the neighbourhood power went out. It was off for four hours. When I went to turn the computer back on, it said automatic repair the diagnosing your pc.....that lasted about 5 hours! Then a blue screen with options came up. When I went to pick the advanced options, I clicked accidentally on the first one and it rebooted into the repair loop again. Since it takes so long for the diagnostic part, when the blue screen came up again it was likely the middle of the night.
I saw it at 7:00 am and tried to click the advanced options but the computer had gone to sleep by then and so once again it got rebooted into the loop. Gateway refused to support since the warranty is up. I can't find a Recovery disc image for 8.1 to put on a usb stick, and I'm back to trying to find answers on my 12 year old machine running XP. I tried the boot to safe mode with alt+F10 but can't get that to work either. If I knew how to force a reset to factory defaults without being able to get into windows I would. I've been doing this for 3 days now and I was just starting to like 8.1 too...
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Jul 22, 2014
I want to create recovery disc (from recovery partition of my laptop), but I'm not able to do it in Win 8.1. They removed this option in Win 8.1.
I'm able to create recovery usb. I tried to copy all files from usb to BluRay and burn (in Linux). But I'm not able to boot from BluRay, boot from USB work's. how to create bootable BluRay? Or how to copy files from usb to BluRay and make BluRay bootable?
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Aug 21, 2013
I bought a brand new Acer Aspire xc600 today and it had Windows 8 installed. First thing me and my husband did was to try to install win7 (as we dislike Windows 8 for many reasons)... When it didnt work with just putting in the cd and install, we (stupidly without making recovery discs as we thought we would never need it) formated the drive and made it completely clean before installing win7 (which works now). This means we have no Windows 8 recovery disc or E-recovery management program and therefor cant do factory reset and return this piece of crap pc... (We play world of warcraft and my 7year old pc has only been updated once when it comes to graphic card to geforce 9800 and still perform better outside the game).
The performance test of the whole system give the graphics a lousy 5.0 which is worse than my husbands 3yr old graphic card as well! Only numbers that have increased is the RAM and CPU.
I feel disappointed as the graphics card should be better than mine or my husbands and have better performance even if its the "laptop sized card".
So to the issue, is there a way we could restore/reinstall the computer to factory settings with Windows 8 and Acers drivers as it was when we started it up earlier today?
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Jan 24, 2014
I have a the Dell 15R SE 7520 which came preloaded with windows 8 . Recently I upgraded to windows 8.1 . My questions are -
1. What should I create - a rescue disk or a recovery disk ?
2. If I create a recovery disk, will it recover my windows 8.1(not windows 8) in case my OS gets corrupted .
3. I also couldn't find the product key for my OS. So , If someday I have to repair my laptop using my recovery disk ,it will not stay genuine?
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Mar 14, 2013
New to Windows 8 - setting up a couple computers .Can I use one external HDD for the backup as well as for the recovery? I mean, it seems when I set up the first one a week ago, there was an option in the recovery section of control panel to create something for disaster recovery. (Create a recovery drive) I think it said everything on the drive would be erased when it was created. Now that I've created it on a 250GB HDD, I am wondering if I can do my backups on there as well? Or is this recovery drive supposed to be a dedicated flash drive or something like that?
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Jun 18, 2013
I have Windows 8 PRO, one PC with 5 users profiles.
Before I change to using either of the above WIN tools, I'd like to know if "they" backup ALL users at once and if the backup can be done unattended, meaning the PC is obviously ON, has a scheduled backup task to run, but ALL users are logged OFF?
The two 3rd party utilities I've tried only backup if you are logged on and only backup each user individually, so there are 5 different tasks!
I've jumped straight from XP where I could backup ALL in one go. I s'pose there are "tighter" file restrictions with 8
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Jun 25, 2013
I have spent most of the past 12 hours trying to restore my win8pro system from a system image. the image was saved to a usb hard drive. win8pro system image recovery won't see the usb hard drive. I tried copying the backup to a drive on my network, but recovery won't see that either, even when entering the exact path to the backup using the network option. I then tried to copy the backup to a second hard drive, installing that hard drive directly into the machine. no go, wouldn't even recognize the drive.
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Mar 19, 2013
I will be receiving a new laptop shortly, namely the Yoga 13, whose SSD is partitioned into no less than 8 partitions from the factory. I suppose the first thing I'd like to do is backup the entire drive with all its original partitions before I start messing with it. I've heard good things about the free version of Paragon, so I think I will use that with their USB boot key. Questions:
1. Would I indeed be able to restore the factory SSD *exactly* the way it was prior to backing up the entire disk, partitions and all, from an external USB drive?
2. How is a backup/restore related to the GPT table of the GPT disk? In other words, if I plan to wipe the disk and re-install Windows 8 from media, doesn't this Windows 8 install write to the GPT table? And if so, would a restore of the factory disk also restore that GPT table?
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Feb 18, 2013
I purchased a new laptop with windows 8 and used the options in windows 8 to create recovery media and chose the usb drive option. I was wondering if I would be able to copy the files in the usb drive onto my external HD; then if I ever need them I could put them back onto a usb drive and reinstall windows 8. I took a screenshot of the files on the usb drive.
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Jan 24, 2014
I have a Lenovo Z710 laptop(see spec's)and want to make a recovery USB and also setup a backup system. This is a new machine and I don't want to make a mess of it.
I have a 32GB USB drive to make the Recovery on.Lenovo refers me to this method to make a Recovery USB :Methodology to create Recovery Media and reload a Lenovo Think system with Microsoft Windows 8 preload
Is this a good way to do this or is there a better way ?
I also need to setup a backup system, what is the best program to use for this, paid or not ?
I have a 1TB HDD in an external enclosure with 3.0 USB cable to use for the backup's.
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Jan 27, 2014
I had to restore my Dell Inspiron laptop. The worst was having to download all of the Windows updates that I had installed since I bought the laptop a year ago. Is there any way to backup these Windows updates, in case (*shudder*) this happens again, I will have these ready on a disc or flash drive ready to reinstall?
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Mar 30, 2013
After doing some digging around I found the system image backup under windows 7 file recovery. Then I go to create system image and everything goes fine and then I get an error message after about half way through the back up . Error message will say something like not enough space on drive to create image and I am doing this on a 2TB external hard drive . I did notice one time I accidentally created 500 MB of unallocated space on this drive but I was getting this this error message before I did that and I am not even sure how I created it. I have another PC with windows 7 and don't have a problem with the scheduled image and data backups being performed weekly. Had this problem with windows 8? Also how do eliminate the 500 MB of unallocated space on my 2 TB External HD which is not really a problem but should not be there . I have my files backed up on this HD although I don't use windows data back up utility which I prefer Sync Back to perform instead .
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Mar 29, 2013
My system is dell xps 8300. I have upgraded from windows 7 ultimate(64bit) to windows 8 pro 64 bit. My system has
1) dell oem partition (no drive ketter 39MB),
2) recovery partition (ntfs no drive letter) 13.25 GB free 2.94 Gb,
3) C drive windows system partition 100Gb free 31,24 GB rest of the two partitions are 175 Gb each (logical drives).
Total my hard disk capacity is 500GB.
What is the difference of taking backup and which is better for recovering the system to original state just before the backup.
1) System image backup(recovery partition & windows system partition) using windows 8 system backup..ie using
windows 7 file recovery menu under control panel.
2) Creating custom recovery image for refresh.(command: recimage -CreateImage)
I have done both and my backup location is external hard drive of 2TB capacity. I made system recovery disk(dvd) from the windows 7 file recovery menu.
The custom recovery image wim file is of size 22.GB
The recovery partition backup(vhdx) is of 9GB and the windows system partition backup is of 43GB.
I have also used macurium reflect pro to take backup of my recovery and windows partition using macurium rescue cd.
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