Dell :: Backup Writes 3 DVDs But Only Reads 1 And Recovery Doesn't Work
Jan 28, 2014
I created DVD and USB backups to my new Windows 8 Inspiron laptop; I needed to recover the next day, and the Hard Disk recovery partition and the USB were reported as corrupt! On a brand new system with a brand new USB stick!
On attempting to recover with the DVDs, after using the first one the Dell recovery program said 100% complete, so didn't even read the next 2. The recovery showed a "restart" button, and of course nothing happened!
How do I get recovery media for Windows 8?
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Apr 3, 2013
I have an Inspiron 7520 and uninstalled and reinstalled the new version of Dell Backup and Recovery Manager -- upgraded to premium to make sure that I would have full ability to use the program. Note: the old version didn't work at all -- hung up on backup, etc. I have rebooted.
When I try and open the Manager interface, I can't. All I get is the clock logo with the hand spinning. I cannot set the destination. I cannot select what I want to back up. I've tried this several times and just get the spinning clock which I end up ending through Task Manager.
I have tried opening the Manager from the installed link on desktop, from my list of programs, from the Start menu, and from the tray icon. Nothing works.
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May 31, 2014
My system: dell inspiron 14R 5421
O.S. Windows 8.1
Dell Backup and Recovery 1.7.1.2
All software updated
Dell Backup and Recovery software has not been able to detect or use "the second dvd blank disk" on my computer.
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Feb 18, 2013
I am trying to create recovery discs from "Dell backup and Recovery application" however when i was asked to insert the second DVD,the optical drive keeps rejecting the DVD. The application will not continue to burn the second DVD and appears to be frozen. I tried with different brands/makers of DVD and also -/+ R. Unfortunately .Issue remains. I was able to find this article 593906 Published on 2013-01-21 ( relative link [URL]... ).
Although i have done the updates ,i am still not able to create recovery discs !! Current Issue: after inserting the 3rd Disc application gives the following message "Dbr.exe -No disc found" and stays there and rejects the DVD. I spoke with Dell's Greek Support team. I was told that warranty does not cover sw support even if my unit is less than a week old. Furthermore i was informed that although "Dell backup and recovery" application says DELL is not actually a Dell product thus they can't support it. They suggested my to use windows 7 file recovery instead (which needs at least 8 DVDs !).
(Model : inspiron 15 3521) .
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Nov 22, 2012
I ordered backup DVDs on 11/11, but they still haven't delivered to my mailbox. In my email, it says they have shipped via USPS. There is no tracking number, though.
Is this just due to hurricane Sandy perhaps?
Looks like I'm not alone at least
I not recived My backup dvd of Windows 8 Pro yet - Microsoft Community
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Mar 20, 2014
I purchased a Dell Inspiron 15 pre-installed with Windows 8, then after I upgraded to 8.1. How do I make sure I have bootable disks or a backup copy of Windows in case there was a system failure since the PC didn't come with a copy of Windows in CD format?
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Jun 12, 2013
I have inspiron 14r 5420 (with windows 8 ) . I have problems with the laptop after a few days and earlier i had did recover media to 2 CDs. Now during the boot it was verifying my laptop and it say that it would reset the pc to factory backup. Will this process require a format.
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Oct 7, 2013
I just bought Dell Inspiron 14, 3421 yesterday and trying to create Disc from Backup and Recovery Software provided by Dell.
I have bought this india and found mulitple post facing the problem what I am facing. I have upgraded Dell Support Center and Also Dell Backup and Recovery using the Update tile. I have windows 8. BIOS A04.
These are the problems I am facing....
Problem1: After writing to Disc1, it does not accept 2nd disc and keep ejecting 2nd disc again and again
Problem2: Even if I insert USB, the software still does not dectect USB.
I am not able to create any backup even after trying 3-4 times.
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Feb 19, 2014
Today I notice in my task manager a process named DBRCrawler and when I open the file location was in C:Program Files (x86)Dell Backup and RecoveryComponentsShell.
Is this normal or do I have somebody spying on my computer?
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Jul 16, 2013
I'm trying to run the Dell Backup and Recovery application on a new windows 8 xps 8500. Unfortunately all the tile labels are only showing IDS tags eg: IDS_DS_022,IDS_DS_003 and when I click on a tile the subsequent window is also full of different IDS tags. I've tried reinstalling the app but no change.
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Feb 16, 2013
I recently just upgraded to windows 8 and notice that my media card reader is not working. My usb works fine but when I try putting in my memory card on the slot, nothing happens. Is there a program I have to download or a driver??
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Sep 9, 2014
I have already created two Recovery Disc for my Dell 15R 5537 with OS Windows 8.1. Yesterday, i tried to create a partition and mess up the whole laptop. I tried to use the two Recovery Disc to bring the laptop back to its original factory OS. I booted with Disc 1 and works fine; when Disc 1 finished, it ejected, and I put the Disc 2 in. Then it no longer continue. It stuck at:
Progress: 53% completed
OK - Initializing.......
OK - Backing up Dell Backup and Recovery settings...
Then, the "Preparing your hard driver..." just keep turning and won't go any further for several hours.
How to have my Windows 8.1 recovered?
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Mar 6, 2014
I bought a new laptop asus q500l now i want to make recovey dvds and after looking on the internet in asus forums it seems my laptop has a recovery partiton but no option to create recovery dvds my question now is lets say i have a windows 8 dvd oem will i be able to use that to reinstall my os or is there a way for me to make a recovery dvd reason for asking is i want to install ssd in the laptop but i dont wanna doit without some kinda back up for my factory setup note i do use r-drive image for backing up hard drive.
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Jan 24, 2014
I have a the Dell 15R SE 7520 which came preloaded with windows 8 . Recently I upgraded to windows 8.1 . My questions are -
1. What should I create - a rescue disk or a recovery disk ?
2. If I create a recovery disk, will it recover my windows 8.1(not windows 8) in case my OS gets corrupted .
3. I also couldn't find the product key for my OS. So , If someday I have to repair my laptop using my recovery disk ,it will not stay genuine?
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Jan 29, 2014
I really like the way Skydrive synchronises my folders between my work and home laptops and I have my Skydrive docs available offline. But why is Skydrive excluded from the list of libraries that are backed up by File History. I want to be able to back my docs up onto an external hard drive. Is there no way of doing this? Same with Backup on Windows 7, Skydrive seems to be excluded.
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Mar 14, 2013
New to Windows 8 - setting up a couple computers .Can I use one external HDD for the backup as well as for the recovery? I mean, it seems when I set up the first one a week ago, there was an option in the recovery section of control panel to create something for disaster recovery. (Create a recovery drive) I think it said everything on the drive would be erased when it was created. Now that I've created it on a 250GB HDD, I am wondering if I can do my backups on there as well? Or is this recovery drive supposed to be a dedicated flash drive or something like that?
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Jun 18, 2013
I have Windows 8 PRO, one PC with 5 users profiles.
Before I change to using either of the above WIN tools, I'd like to know if "they" backup ALL users at once and if the backup can be done unattended, meaning the PC is obviously ON, has a scheduled backup task to run, but ALL users are logged OFF?
The two 3rd party utilities I've tried only backup if you are logged on and only backup each user individually, so there are 5 different tasks!
I've jumped straight from XP where I could backup ALL in one go. I s'pose there are "tighter" file restrictions with 8
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Jul 23, 2014
That is, I can allocate it one through drive management but it still doesn't show next switch on in My Computer, so I must go in an allocate it one. Otherwise it works fine. Bit tedious after a while.
Do I have to reformat it completely to regain auto allocation of a letter?
Used to be fine, but not now. A USB 3.0 Toshiba 500 gig external drive (sealed unit) doesn't have this problem.
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Sep 16, 2013
My search feature isn't working. This is the main search that should start with you typing while the metro screen is up. Some time ago it just disappeared. I've tried a couple of things to get it to work, but I can't.
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Jan 23, 2013
Ive got a bit of annoying problem with one of my Windows 8 computers. For some reason when I right click in the bottom left corner the administration tools don't appear like they do on other computers. Oddly though they do work fine on the same computer using another user account.
I use a roaming profile and I've tried deleting it and allowing it to be reloaded but that hasn't worked.
Edit: just want to add that the administration tools menu works fine on all other windows 8 computers using the same roaming profile.
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Nov 6, 2013
I am using a Wacom Cintiq Companion and just upgraded to Windows 8.1. After the upgrade my right-click stopped working and when I try to right-click it freezes my left click so I have to restart.
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Jun 25, 2013
I have spent most of the past 12 hours trying to restore my win8pro system from a system image. the image was saved to a usb hard drive. win8pro system image recovery won't see the usb hard drive. I tried copying the backup to a drive on my network, but recovery won't see that either, even when entering the exact path to the backup using the network option. I then tried to copy the backup to a second hard drive, installing that hard drive directly into the machine. no go, wouldn't even recognize the drive.
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Mar 19, 2013
I will be receiving a new laptop shortly, namely the Yoga 13, whose SSD is partitioned into no less than 8 partitions from the factory. I suppose the first thing I'd like to do is backup the entire drive with all its original partitions before I start messing with it. I've heard good things about the free version of Paragon, so I think I will use that with their USB boot key. Questions:
1. Would I indeed be able to restore the factory SSD *exactly* the way it was prior to backing up the entire disk, partitions and all, from an external USB drive?
2. How is a backup/restore related to the GPT table of the GPT disk? In other words, if I plan to wipe the disk and re-install Windows 8 from media, doesn't this Windows 8 install write to the GPT table? And if so, would a restore of the factory disk also restore that GPT table?
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Dec 13, 2013
I have windows 8.1 installed in both my laptop and desktop. Both of them have the same problem.
Hyperlinks in metro tiles doesn't work. For example hotmail hyperlinks doesn't work or skype try to open but fail. I think the problem occurred after a deep registry clean i made but i am not sure. I tried to uninstall/reinstall the programs but no results.
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Dec 31, 2012
I am live on my Windows 8 lappy having connected to this machine using RDC on my Win7 Boot Camp installation. I ended up on the Windows 8 Desktop since the Windows 8 machine was on the Desktop when I connected via RDC. The charm bar doesn't work (or at least I can't get it to work)--which probably doesn't come as a big surprise. I am trying to figure out how to navigate between the Windows 8 Desktop and Metro, including the charms. How to get this basic task done? The main problem is that I have not yet figured out key combinations that will do the job.
By way of explanation, my Windows 8 (older) HP lappy is a bit clunky compared to a MacBook Pro (MBP). I was hoping to use Windows 8 via the MBP because it is a much nicer machine from which to work. I first tried to get the desired navigation going via Mt. Lion/RDC, but had no luck. I thought things might work better if I connected to the Windows 8 machine through my MBP Win 7 Boot Camp installation using RDC, but I still am having no luck with the basic navigation I am trying to accomplish.
PS I am not interested in running Windows 8 virtually on either MBP installation.
PSS Perhaps I need to do more preparation on the Windows 8 lappy, e.g., make a shortcut or a taskbar pin that will take me to Metro, etc.
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Oct 19, 2013
I was hoping the update from 8 to 8.1 would fix it but no luck.In a nutshell: Windows search for Files stopped working out of nowhere, searching for Apps/Settings works fine, but searching for Files yield no results, not only that, when I enter a file to search for it just sits there without any info on whether it is searching or not (Just says "Files" and nothing more where it usually would also say "Searching...").
I've been troubleshooting this but no one has had this exact problem, here are the solutions I've tried:
- Going to Indexing Options and manually adding the drives I wish to index to "Index these locations" and allowing for a full index. No results, no "Searching" phrase comes up either.
- Using Microsofts Windows Search Troubleshooter which essentially is supposed to fix problems like database corruption and crashes. Part of the fix is it resets the index (so my drives I added aren't in the list anymore), and it says it has Fixed the issues, but upon trying search: I do get the "searching" phrase, but I get very slow (about 25 seconds) and half-assed results (and only when I hit enter or click the magnifying glass icon), it's no longer a list of files in the search pane that starts to list file suggestions in the search pane. It also doesn't find folders.
Finally what I discovered today was in the Windows Features dialog box there is no Windows Search option (which I know should be there, it's on my laptop running Windows 8). I think this may be the key to all of this.
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Oct 18, 2013
I've bought Windows 8 when it was first released, but reinstalled Windows 7 again. Now I want to install Windows 8.1, but I get an error saying my product key is invalid. I've tried multiple product keys (We own multiple computers, two of which have Windows 8 installed), but I get the same error with all of them.
Edit: Because none of my product keys don't work, I can't install Windows 8 to further install Windows 8.1.
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Jun 2, 2014
I find when I press the Windows key, or open the Start Screen and start typing, nothing happens. Usually the sidebar opens with search results, but recently it has stopped working completely. Also, the search charm on the sidebar, and the search button on the Windows 8.1 (update) Start Screen do not work either--when I press them, nothing happens.
At first I thought it was a Windows Search service that had stopped working, so I restarted them, but the problem persisted.
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Mar 23, 2013
I've had windows 8 . The most serious issue is my pop email. I had a Comcast email forever. It's attached to all my accounts - medical, business etc etc. Windows 8 doesn't work with pop emails so I bought and installed office 10 to use Microsoft outlook. I am missing at a least of half my emails. Important emails. I have spent countless hours troubleshooting with Dell, Microsoft.
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Mar 9, 2014
I upgraded from Windows 7 Ultimate x64 to Windows 8 Pro x64 and then to 8.1 (too many installed programs for a clean install)
Now, when I right click a shortcut and do "Open" or "run as administrator" it does nothing. If I double click it, it works fine. Also, if I try to open a cmd from the bottom left context menu it also doesn't work. I've no problems though to do "open" or "run as administrator" on the actual executable files, the problem is the shortcuts. Obviously there's something in the registry that needs fixing, but I've no idea what. I've tried all the usuals, sfc scanning, ccleaner, etc, but no luck. I tried with shellexview to check what is registered where in the context menu, but I didn't find that very useful either. The same happens in safe mode too.
EDIT:I did assoc .lnk at cmd and returned "lnkfle" and then I did ftype lnkfile and returned that nothing is associated with this. Dunno if that's how it should be in 8, but that's the same winxp returns.
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Sep 8, 2012
I really like Windows 8, but I have a problem with the app that controls messages. It's linked with Facebook, so whenever one of my friends is messaging me, I'm can answer from the app. Pretty smart, I think.
However, I have a problem. I have to friends with same name and last name.
My problem:
Friend number 1 is chatting with me.
Friend number 2's profile picture appear in the app.
Sometime friend number 2 recieves the message I'm sending to friend number 1.
Another problem is that the app doesn't seem to figure out if I already read the message on Facebook.
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