Dell :: Clean (re)installation Of Windows 8 On XPS One 2710 And Recovery Partitions
Feb 27, 2013
My Dell XPS One 2710 was delivered with Windows 8 with wrong language. Dell therefore sent me a Windows 8 MUI Recovery Media-DVD, and told me to follow the instructions on this link: [URL] .....
At the first installation attempt I got to a point where a pop up asked for drivers. I didn't know which drivers, and I thought everything was included on the DVD (but even the DVD-ROM wasn't recognized, only "Boot (X:)"). I read a tip in the Dell forum to change the boot setup to legacy. So I did and I got a few steps further to the point where you shall choose the partition(s) under the custom menu. But no partitions were found. Perhaps the reason was the 32 GB mSATA with Intel rapid storage technology.
So I did exactly the following:
1. I downloaded the newest version of the IRST-driver and extracted the files to a USB device.
2. I booted from the recovery DVD (UEFI, safety mode: ON).
3. When it asked for the driver I installed the IRST-driver from the USB device (AHCI, 64 bit, located in the driver-folder - the only words I recognized from the forums... 0:).
4. A total of six partitions were shown: Partition 1 ("ESP", System), partition 2 ("DIAGS", OEM (reserved)), partition 3 (MSR (reserved)), partition 4 ("WINRETOOLS", recovery), partition 5 ("OS", primary), and partition 6 ("PBR Image", recovery).
5. I followed the instructions in the link (above) and deleted all of the partitions.
6. I installed Windows 8 on the new partition, without further complications.
7. I ran Windows Update.
8. I installed the Dell drivers for this service tag, in the order specified by Dell, starting with chipset, card reader, IRST, audio, video, network and everything else, and with a reboot between every single driver installation. The system, including the IRST, seems to work fine so far (no exclamation marks in the Device Manager).
9. I replaced some of the software, including Dell Backup and Recovery.
I started Dell Backup and Recovery and the program initially told me that it couldn't find a recovery partition, and therefore couldn't backup the system. Other programs in the Control Panel, like File History and Storage Spaces, can't find available drives.
The Disk Management tells me the following about my 1 TB HDD:
EFI System Partition 100 MB - Recovery Partition 898 MB - Primary partition (NTFS, boot, page file, crash dump) 930.11 MB - Recovery OEM partiton 300 MB - Recovery OEM partiton NTFS 300 MB
So finally to my questions: Should I have kept one or more of the recovery partitions during the Windows 8 installation? Could this affect Windows' System Restore (I guess not since Windows creates its own recovery partitions)?
And finally: Is Dell Backup and Recovery any useful? I already have the recovery DVD in case I need a factory reset. For backup purposes I will use a cloud service, and maybe a NAS in the future. Do I even need a recovery partition?
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Jan 15, 2014
My new XPS 2710. I was going to change the hard drive to an SSD. No problem doing this but when I tried to reboot the screen is stuck on the round Dell logo. I checked the forums and it seems changing to a SSD in windows 8 is problematic and it needs settings changed in the bios. Problem is I can't get into the bios. Using either the wifi keyboard or a wired keyboard I found that by pressing the ctrl key when booting it shows press F12 for boot options in the corner and a blue bar moves across the screen which is a timer but if I hit F2 or F12 the blue bar disappears and the screen just stays on the Dell logo. It's as if it's not reading the F keys or reads them as a normal key and stops the timer.
I've tried ctrl F12 or F2 or any number of combinations but everything just kills the timer and doesn't enter either the boot menu or the bios. I've put back the original drive. I've cleared the bios using the jumper. I've removed the bios battery. I've tried with and without RAM and hard drive but I just cannot get the F2 or F12 or F8 keys to work. Is there another combination key I need to use with the F2 or F12?
Just as a bit more background the sequence of event went like this. Use flash drive to load clone program, Cloned original Dell Drive. Removed 2TB drive and put in samsung EVO SSD. Booted computer to check it would run. Did but found no OS as expected. Rebooted using USB and cloned 2TB onto SSD. Went OK. Booted computer and it went through the Dell logo to a blank screen as if it was going to load Win 8.1. then a small white line appeared near center of screen and it froze. Rebooting just went to Dell Logo. No F2, F12 key would work to give me access to boot menu or BIOS. Trying different key combinations shows that I can get the blue timer and Press F12 screen every time I boot provided I press the Control Key. however no combination of keys with the F2 or on its own will access the BIOS. It just finishes the timer bar and goes to the Dell logo.
I've tried just about everything i know. With and without HD and SSD, Bios clear, CMOS battery out. Ram out. Totally stuck. I'm convinced that if I can reset the bios then I'm good to go again, but I just can't access the darn thing.
Any of you cognoscenti out there have the magic key combination?
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Oct 18, 2013
I run 3 HDS. 1 SSD, and 2 normal drives.
I just clean formatted my SSD and installed Windows 8 on it, which I always put on that drive.
However I am seeing a bunch of partitions, 4 recovery partitions. Are these normal? If not, how would I get rid of them?
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Jan 27, 2014
I recently decided to buy an ultrabook and I got me this one: LG Z360-7416, with a ssd and windows 8 (x64). As usual, it came with a lot of garbage installed which was using almost half of the ssd storage (128GB), so I decided to do a clean install. I got me a msdnaa copy of the windows 8.1 pro (x64). So, i used a pendrive to boot up on UEFI mode and selected custom install and when i get to the select partition, it shows everything fine, i select a partition and when a click on install, it returns an error saying it cannot install on my partition (i dont remember exactly what it says), and when i click on refresh, all my partitions vanishes, even going into the prompt and using diskpart doesnt show my partitions anymore. I tried to load some drivers, but it didnt work.
I was only able to install windows 7(x64), where nothing of these things happens, it installs realy easy. I tried to install windows 8 from windows 7, like an upgrade, but after it restarts, it gets stuck also. My disk is formatted on GPT, as im using EUFI on my windows 7 installation.
Tried almost a hundred times using all solutions i found online, but always the same result. And to get even more weird, some rare times it gets to the installation part, where it says the progress, but stays on 0% of unpacking files...
Its seens to be missing some especific driver to windows 8 be able to work with my ssd, but i cant get it right, but if it came installed with windows 8, it must be a way to make then work together.
Unfortunately i deleted the recovery partitions, so im stuck on windows 7.
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Dec 2, 2013
I built up a new PC featuring a brand new SSD (i.e fully unallocated). Then, I made a clean install of Windows 8.1 pro (64bits) using an ISO DVD. Using Windows disk management tool after the install, I can see that only two partitions have been created: one System partition in NTFS (350MB) and the remaining of the SSD is the C: partition while I was expecting a third one : a recovery partition. Of course, I do not remember a prompt during the install to ask whether I want a recovery parttion or not.
Is it normal ? Is a recovery partition useful knowing I have the install DVD ? If the recovery partition has some advantages, is there a way to create it after the install is completed ?
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Oct 27, 2013
Recently I got my new laptop running under Windows 8.1 and was surprised with how the partitions were sized.
Here is the screenshot from the DiskManagement:
So I shrank the size of C: disk as you can see and got unallocated space. I want to attach that space to D: disk. I thought that is possible to extend recovery partition to unallocated space, then shrank recovery partition, and newly appeared unallocated then attach to D:/ disk. But failed with that.
I don't think that I really need those 900Mb and 350Mb recovery partitions and that they are useful, but it would be unwise to delete them while I don't know what are they for. Latter 20Gb recovery partition at the picture at least has the significant size to store something
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Mar 16, 2014
How to make a clean install on my Samsung Series 5 550P5C, but I hear from here to there that when I do it I will delete my Recovery Partition (which I would like to have on the disc in some radical case). However I saw a thread when someone performed a clean install and didn't lost the recovery partition. Additionally I think it should not be able to remove it installing Windows on C partition, as this is another partition on the disc - than Recovery part.
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Sep 7, 2013
i have recently brought Inspiron 14 3421, it came with per-installed Windows 8 and Wave Max Audio 4 software. The product i brought had issue so i handed over to Dell Authorized Service Center here, so for service purpose DASC guys uninstalled OS and re-installed but after re-installation i could not find out Wave Max Audio 4 software. how to reinstall Max Audio 4 software?
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Mar 21, 2014
I have bought a Dell Inspiron 15R which arrived this week. I have already decided that I am going to install my own copy of Windows 8.1 Professional on to my system.
I have tried this several times now and I keep failing. I am booting from my DVD and the install goes fine. However during install I am normally prompted to enter my Serial for 8.1 and it does not do this. It progresses as though everything is ok, I can format the Hard drive and then it proceeds to install Windows 8.1.
Once fully installed I then go to see if it is activated and to my surprise it is. It has activated with the same Serial as the OEM that came with the laptop.
I have also noticed that this copy of 8.1 cannot join the laptop to my own domain (the options to do this are greyed out) which I am also wanting to do. So this copy of 8.1 is not the copy I am trying to install.
How can I install my own copy of 8.1. I think this is something to do with Dells bios configuration but not sure where to start.
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Jun 10, 2013
We bought some DELL Optiplex 3010 with Win8Pro OEM licenses.
But we only have WinXP or Win7Pro computers on our company. We want to make a Clean installation with Win7Pro DVD on each machine, and use OEM license.
How to do this? Now OEM licenses are not shown outside computer.
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Sep 15, 2014
I have a Dell Inspiron 15R SE 7520 laptop that came with Windows 8 Core edition pre-installed. This laptop has never worked properly for some reason. It won't shutdown the normal way (it'll just stay on the shutdown screen forever) and it never comes back from sleep without a BSOD along with other troubles that haven't been solved by updating drivers,etc.
I decided I want to do a clean Windows 8.1 re-install and upgrade on my laptop to get rid of these problems, but it's been ages since I last did this (back in Win2K times, I used to dual boot Slackware Linux) and I've bee reading about all this UEFI, Secure Boot,etc and quite frankly it's making me quite nervous. I was even planning on taking this chance to dual boot some linux distro, but it looks sooo difficult. Things are much more complicated these days for the tinkerer!
I need to make sure I can get back to a running system quickly.
For starters, here is how the hard drive is partitioned: [URL] ....
And this is the Diskpart output : [URL] ....
Why do I have 5 partitions? I understand the recovery partition, the OS partition and (after lots of reading) the ESP partition, but I'm not sure about the others. What do I need to keep? I've been reading around and I see some people recommend wiping the whole drive and starting from scratch. Is this a good ide?
I'll create the installation media from a windows 8.1 MSDN ISO using a USB drive. When I start the installation process it will ask me where I want to reinstall it to. Do I just choose the OS partition? Won't the recovery partition be based on a Windows 8 image and be useless from now on?
What's the best way I can get back to a fully working system in case I screw up somehow? I've made an image of my drive using Macrium Reflect free edition. But I read here that I cannot make an image of a GPT disk. Will this image I made work for getting back to a working system quickly in case I screw up?
As a last resort, I've made a Recovery USB using the Dell Backup and Recovery Method. In the extreme case that I screw up real bad, will this work to get back a factory-state system even if I've wiped my hard drive clean? I'm assuming this tool is for users recovering after a dead hard drive so it should work , right?
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Jan 11, 2014
I have a Dell Studio XPS 9000 running Windows 7 home premium 64bit and a USB 3 card installed. I want to upgrade it to Windows 8.1. I also have an HP laptop Envy dv6 running Windows 8.1 USB 3 compatible. I also have an Intel SSD 335 Series 240 GB, on which I want the upgrade to be installed, and a USB 3 NexStar caddy.
I imagine the most elegant approach would be to load Windows 8.1 on the SSD via the caddy connected to the HP laptop which is connected to the Internet, and then install the SSD into the Dell Studio XPS 9000.
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Sep 27, 2014
I have dell Inspiron 7537 and I need the serial key for windows to perform clean installation for windows 8.1 I contacted dell support to retrieve my windows key but no success ,
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Dec 8, 2013
I have Dell XPS 8300 and made a set of dvds when I got the machine. I don't remember if I made them before or after a Dell tech deleted my recovery partition.I have since made a Win 8 dvd from the downloaded iso file and using the library, moved to Win 8.1.
I am asking if there is a way I can restore or obtain the recovery partition.I have the original Win 7 cd, the 2 dvds I made when I got the pc and the Win 8 dvd I created.If the recovery partition is not in the Win 7 dvds(as I said above) is there any way to get that partition back?
When I moved from Win 7 to 8 with the disc I did not see any opportunity to create this recovery disc. I thought if I selected 'custom' after 0 unallocated space, then 'drive options adv', 'new' and 'apply' it would be automatically created.I never saw anything like that so just 'next it' to Win 8.
P.S. I have a Dell Laptop which is similar to the desktop and it has the recovery partition.
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Mar 8, 2014
I need to re-arrange partitions and one recovery partitions is blocking me. I though a factory reset would take everything back to place but it didn't.
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Jan 6, 2014
I'm running win 8.1 x64 on a new Samsung laptop.
Recently i noticied that in Disk Managment there are multiple recovery partitions that are stated as 100% free (they are not visible when opening My Computer). (I recently did a system recovery from recovery utility, don't know if it's relevant to my "problem").
Is it expected to have these partitions? And if yes, why they seem to be 100% free?
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Dec 13, 2013
All my partitions got wiped out and it seems as if I have no existing installation of Windows 8 on my laptop anymore.
How can I reinstall my Windows. Finally, where is the product key for the Windows 8 written?
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Jan 26, 2014
I just bought a new laptop - an ASUS N550JV - with a single 1TB hard drive. I specifically sought a 1TB hard drive because I intend to store a lot of photos on the laptop and already have over 600GB of photo data to store.
When I got the laptop the first thing I did was to go through the windows update process to get everything up to date, then I upgraded to Windows 8.1 (the laptop came with Windows 8), then I ran the windows update again until everything was up to date.
It was only then that I opened up file explorer with the intention of setting up a basic folder structure for the files I planned to transfer to the laptop. I was dissapointed, at that point, to discover that instead of a single 1TB C: drive, I saw a 370+ GB C: drive and a 530GB + D drive. I confirmed with system information that there is indead just a single drive, and that it thus came partitioned into 2 primary volumes (which, btw, still don't add up to 1TB BTW!). This setup really doesn't work for me, because the "larger" volume is still too small for all my photos, and it would be illogical and inconvenient to have to split up the photos so that some were on the C drive and some on the D drive.
Could I somehow merge the two partitions back into one primary drive, or at least re-size them so that the D drive had at least, say, 750GB, and shrink the C drive accordingly. He pointed me to the Disk Management utility and directed me to delete the (still empty) D drive, which would make that storage space unallocated, then extend the C drive to use that unalocated space. I was able to delete the D drive, and confirmed that there was now 530+ GB of unallocated space. However, when I click on the C drive the option to extend is greyed out.
I did a bit of Googling at this point and discovered that you can can only extend to contiguous unallocated space, and the unallocated space was NOT contiguous - there is a 350MB "Recovery Partition" between the C and D (or unallocated) spaces. In fact, there were multiple recovery and other partitions. (From left to right: 100MB "EFI System Partition", 900MB "Recovery Partition", 370+GB "Primary" C Drive with Boot etc, 350MB "Recovery Partition", 530+GB "Primary" D drive, and 20+GB "Recovery Partition").
Of course I would be too scared to delete the recovery partition, but there's no option to do so anyway ...
I asked the family member again and he suggested creating a USB Recovery Drive and, in the process, wipe the recovery partition. So used the windows utility to create a recovery drive, and sure enough, at the end it asked if I wanted to delete the recovery partition and I said yes. The good news is that this removed the 20GB partition, and I was able to extend the D drive to use that newly unallocated space. The bad news is that the 350MB recovery partition still lies between the C and D drives, preventing me from merging the two.
Again through Googling I found that there are tools I could use to force delete the recovery partition, but I'm afraid to do so and kill my computer or recovery options all together. I also heard that this 350MB recovery partition was created when I upgraded to 8.1, and that rolling back to my factory setting won't remove the partition?
So the question is, what can I do? Is there an easy way to "move" the recovery partition to the end of the drive without breaking any functionality that it might have? What would happen to my computer if this recovery partition were to "break" or get removed? Is it best that I just "live with it" the way it is despite the inconvenience?
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Feb 18, 2013
I am trying to create recovery discs from "Dell backup and Recovery application" however when i was asked to insert the second DVD,the optical drive keeps rejecting the DVD. The application will not continue to burn the second DVD and appears to be frozen. I tried with different brands/makers of DVD and also -/+ R. Unfortunately .Issue remains. I was able to find this article 593906 Published on 2013-01-21 ( relative link [URL]... ).
Although i have done the updates ,i am still not able to create recovery discs !! Current Issue: after inserting the 3rd Disc application gives the following message "Dbr.exe -No disc found" and stays there and rejects the DVD. I spoke with Dell's Greek Support team. I was told that warranty does not cover sw support even if my unit is less than a week old. Furthermore i was informed that although "Dell backup and recovery" application says DELL is not actually a Dell product thus they can't support it. They suggested my to use windows 7 file recovery instead (which needs at least 8 DVDs !).
(Model : inspiron 15 3521) .
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Dec 9, 2012
I installed W8 successfully about a month ago and all went well. The only recent change I have made is to install Startmenu8 to get a more normal Windows look. Last weekend my computer screen went dark blue and the mouse seemed not to function. I changed batteries and rebooted. However all I got was my desktop with no task bar and no icons. The programmes showed up along the bottom but would not open maximised so I couldn't use them. I have run the diagnostics on F12 at start up. All was ok according to that. I wanted to restore to a previous point so I managed to boot from my CD drive with the recovery disk (W8 version) but it said that both my restore point and image wouldn't work. I therefore tried to do a clean install of W8 but that wouldn't work. It just hung after several hours. I tried the same with W7 but with the same result.
My machine came with Vista so I installed that from the Dell recovery disk. This worked. I then tried to upgrade to W7 SP1 (an upgrade which would never install back in the day) from a CD I downloaded off the Windows website. That went on all night with the machine interminably rebooting. Still hung this morning. So I reinstalled Vista as above (clean) and tried to install W7 from the original upgrade CD. This hung also. The reason I haven't gone straight to W8 is that I think I have an image from a few months ago before I upgraded to 8.
I've just started restoring from a reasonably W7 image in Vista. Cross fingers but it seems to be working. However, I wanted to do a clean install and wonder why neither W7 nor 8 would complete.
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Feb 3, 2014
I just bought a new Dell Inspiron 15 7537 laptop and have noticed that the hard drive has 6 partitions on it. 2 OEM partitions (one 40mb and one 8gb), 2 recovery partitions (one 490mb and one 7.8gb), 1 EFI system partition and 1 primary partition. I am unsure which one is useful and which one I can safely delete. Also, all of them except for the primary partition are 100% free (nothing on them at all!) . Also, I am unable to right click on any of the partitions besides the main one (C.
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Sep 10, 2013
My computer came with Windows 8 (non-pro) preinstalled and I would like to do a clean reinstall of 8.1 on a new hard disk.
Since there is no OEM key anymore, what should I do to activate once the OS is installed?
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Jun 20, 2014
If you have a recovery drive - that includes the recovery partition - made on one computer, but have a toshiba laptop with a bad drive (but the recovery partition is ok), can you replace/copy the partition on the recovery drive with the recovery partition from the bad laptop HD?
My friend's laptop would not boot, and would not factory recover, reset, or refresh. I tried to clone the hard drive before I started messing with the disc. It would not clone, but I was able to copy the recovery partition to a USB drive.
He never make recovery discs, so could not re-install, but I can borrow the recovery drive that my aunt made for her laptop.
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Aug 3, 2013
I have 2 partitions: System Reserved (100mb) and Windows 8 (465gb). Windows 8 is marked as the system partition while system reserved is marked as Active & Boot. Is there any way I can like split windows 8, copy the files onto the new bit of unallocated space and make that partition the system partition instead of the "old" windows 8 partition?
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Oct 8, 2013
I am using the guide to install Windows 8 over two partitions and I get the error:
Windows cannot be installed to this hard disk space. The partition contains one or more dynamic volumes that are not supported for installation. I followed all the steps 100%
Found this Get the paid version of EaseUS Partition Master at discount. Magic Partition Manager Freeware for PC/Server users. Upgrade EaseUS Partition Master Free can I use this to copy partitions?
Worked it all out, the software linked above was able to convert my Dynamic drive to a Basic drive for free!
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Aug 6, 2013
I have an pre-installed Windows 8 in my notebook. When I first got the PC, I got only C:/ partition so I needed D:/ and for doing this I used EaseUS Partition Manager. This is just a guess but I guess Windows can't find those recover partitions that are in my HDD. I haven't deleted those partitions just created D:/ and here is a screenshot I just take to show you the partitions I have.
I have already tried copying the Install.wim from my BIOS_RVY partition which was about 9GB and I moved it to C:/WinRec and used this command as I saw it from internet : reagentc.exe /setosimage /path C:WinRec /target c:Windows /Index 1 But i still get the error:
"Insert media some files are missing. Your Windows installation or recovery medial will provide these files."
This method didn't worked so any other too. I wonder how can I refresh or some sort of return my notebook to the factory settings from the recovery parts I have.
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Aug 18, 2014
I partitioned my hard disk into a 150GB (C) and 500GB (D) and upgraded from Win7 to Windows 8 (and subsequently Windows 8.1 after the recent updates). The OS is installed onto the C Drive.
Performed a Clean Installation of Windows 8 on my C Drive. Under the Choose What To Keep Option, I selected Nothing.
Technically speaking my C Drive would have been wiped clean but after the Windows 8 installation, my C Drive only has 5GB of space left (145GB is being used). The Windows 8 OS is not detecting any of the old programs in my C Drive and the automated Disk Clean up feature only offers removal of temporary internet files. Which brings me to one possible assumption...
The Clean Installation Failed. Windows 8 simply installed itself again on my C Drive and the remaining disk space (containing my previous Windows 8.1 OS and programs) is locked down somewhere. I suspect this had something to do with changing my HD format 3 years ago when I wiped clean my pre-loaded ASUS laptop Win7 and partitioned it to install my Windows 8.
How to remove my previous OS?
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Aug 3, 2014
I have a Dell 15r and a Recovery Media for Windows 8 in DVD.
I would like to be able to install Windows 8 (UEFI) from an USB drive. I've already tried the usual methods (Microsoft and also some 3rd party tools to create an USB-bootable media), but I got different kind of errors. It seems the image is not compatible with these methods.
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Nov 5, 2014
I have a brand new Xps 15, with 512 GB solid state hard drive.
I tried to install ubuntu in a dual boot mode reserving 60 GB on the hard drive as a partition for linux. The installation went fine but I wasn't able to boot windows anymore, so I decided to restore windows with the factory settings.
After the recovery only 480 GB are visible in the hard drive, whereas before trying to install linux the overall space on the hard drive was more than 500 GB.
How can I restore the previous disk format and space?
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Mar 20, 2014
I purchased a Dell Inspiron 15 pre-installed with Windows 8, then after I upgraded to 8.1. How do I make sure I have bootable disks or a backup copy of Windows in case there was a system failure since the PC didn't come with a copy of Windows in CD format?
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Jan 8, 2014
I installed Windows 8/8.1 on a system with a Gigabyte GA-Z77X-UD5H MB. When I look at the SSD where Windows is installed I have one partition. I also installed Windows 8/8.1 on an ASRock Z77 OC Formula MB. When I look at the SSD where Windows is installed I have three partitions - 300MB (Recovery Partition), 100MB (EFI System Partition) and 111.27GB (Boot,....Partition). Why did the Windows 8 installer create three partitions on the ASRock system? I think I understand the EFI partition since the ASRock BIOS has a "Load UEFI Defaults" option. The Gigabyte MB does not have this option in the BIOS? Is that because the ASRock MB has truly implemented EFI and uses the EFI System Partition to store boot information?
Why was the Recovery Partition created? I built this system from scratch so there is not any third party involvement. If I reinstall Windows 8 using a new - never used SSD will I get the three partitions? If I format the SSD with one partition prior to Installing Windows 8 what will I get?
I not concerned about the loss of 300MB,why I got different partition configurations on fresh installs of Windows 8 on two different MB's/Systems?
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