Win 8.1 Recovery Error - Some Media Files Are Missing

Dec 23, 2013

I'm trying to do a complete recovery of my Windows 8.1 laptop (The "Remove everything and reinstall Windows" option). A few seconds after I try to initiate the recovery, I am stopped by a message that says:

"Some Media Files are Missing. Your Windows installation or recovery media will provide these files"

After this message appears I am prompted to cancel the restoration. How can I bypass this message to continue with the recovery? My laptop is 4 years old and is ready for a recovery.

My laptop was purchased running Windows 7 64bit, from which I upgraded to Win 8 64bit Pro through a free download from my school. I have my Windows 8 installation key, but not the download files. I upgraded to 8.1 through the Windows Store free download.

Acer Aspire 5742
Intel Core i5 2.53 GHz (original gen)
4.0 GB RAM

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Error / Insert Media Some Files Are Missing?

Jul 14, 2014

I have an error when trying to restart my computer to factory settings. I am running on windows 8.1. It used to say "Could not find recovery environment" but after looking on forums for the day I got it to say the new error (Which I think is better than the old one). So when I go to settings it then change PC settings, than update and recovery, than recovery than remove everything and re install windows, It gives the error "Insert media, some files are missing. Insert recovery disk or drive" I want to restart it because my computer had randomly switched to a temporary profile, than i fixed it but the "temporary" profile was the new one I had to use and there are many messed up things happening with it. I do not have any disk or my windows activation code. Also, I have used a partition manager before to change the size of one of my partitions (The windows one) ...

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Dec 29, 2013

I built my own PC last year and I've done several OS upgrades in that time frame. First I started with windows 7 basic which I then promptly upgraded to 7 ultimate because my university offered upgrades for $7. I then upgraded to 8 when it first came out and then 8.1 too. I put a new SSD in my PC and copied all my 8.1 data on to it I then turned the old SSD in to a second boot drive for OS X. I'm having problems with 8.1. I wanted to create a repair drive to hopefully root out and fix whatever is causing windows explorer to crash. It's not a virus I've made sure of that. I have a feeling whatever caused this happened when I upgraded to 8.1 and then copied over the SSD. What my product key is for 8.1 pro i just found the email microsoft sent me with my windows 8 key but i have no disc.

when i followed the instructions to make a recovery drive it told me that some of the required files are missing and to use a windows installation disc or media which is a problem because all my windows 8 upgrades have been done online.

also my PC currently doesn't have a disc drive i removed it because i only ever used it to install windows 7 basic.

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Jun 8, 2014

In july 2013 I have installed windows 7 (because of s/w that I had to use and were not supported by windows 8) on my Dell Inspiron (Service Tag DYGGMV1, I know its out of warranty) and was guided by dell support and was assured that I will be able to again install windows 8 with recovery media, and when I requested for Windows 8 setup CD and key I was told its not needed as I have recovery media with me. Now I am willing to shift to windows 8 again but recovery media is showing error ( error 0x4001100200001005).

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Nov 28, 2013

I recently did an update of my machine from Windows 8 to Windows 8.1. The update process did not show any errors or warnings and by the time it finished I was under the impression that everything went smooth.

After the update I was testing the environment and discovered that one of my desktop applications stopped working, I went to the developer's website and indeed I found there is a known issue with their software on 8.1 and to solve it, I had to completely uninstall the software and then install it once more. So I went to Programs and Features in order to do so and to my surprise the Uninstall button was missing from the interface. Right-clicking an item and selecting uninstall from the menu gives a warning message suggesting that the application might have already been uninstalled and asks if I wanted to remove the application from the Programs list. However, clicking OK or Cancel just closes the message box and nothing happens.

So I went and tried to Refresh My PC; Once I clicked Refresh My PC the verification process started and indeed it told my that some system files are missing and that it should take care of it provided I insert my Windows disc. Now since its an OTA update from Win 8 to 8.1 I thought that MS knows that some people will not have a physical copy of 8.1 and so I inserted my Windows 8 Pro System Builder disc hoping it would work, but sadly as you might have guessed, it did not. It told me that I needed the 8.1 recovery disc.

Now I have been looking everywhere for a recovery image to download and use to fix my problem, everywhere I go it suggests that I make my own copy. But how am I supposed to do that if my Windows is faulty and has missing files. I really don't wanna go back to Windows 8 and re-upgrade to 8.1. I have a monitored internet bandwidth and I cannot go and download the 3 GB 8.1 update once more.

How can I repair my 8.1 machine?

I came across this article describing how to get an ISO image for 8.1 with a Windows 8 product Key. However, entering my Windows 8 Pro System Builder (OEM) key in the box fails and tells me that the key I entered is not for this product.

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May 29, 2014

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and the product key is valid for Win 8 RTM CoreCountrySpecific OEMM,

I don't have a Recovery Media disk or usb to return to Factory condition, how to create a recovery disk to access tis image and re install tis laptop to Factory condition

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Prior to receiving this error, everything was working fine. I even set it to hibernate mode during the night, and it powered on this morning without any problems. I dunno if it's the multimedia keyboard I'm using or what that caused it.

I don't have an installation disc (since I bought it from Fry's Electronics about a year ago with 8 pre-installed), and neither do I have a recovery disc (since I didn't know how to make one.

Computer info: Windows 8 x64
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how to fix the missing boot files, and how to do it without causing any data loss from either of my hard drives.

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Nov 7, 2013

I want to create bootable recovery media in case the computer fails. I have tried to create a recovery image using the in-built windows recovery tool but the RefreshImage/ Customrefresh.wim file will not copy onto a usb stick.

Background: I have upgraded 4 home computers from Windows 7 to 8 to 8.1. The upgrades were done through the Microsoft website and Store as downloads. I had problems on two computers with Windows 8 and the recovery usbs I made did not work with them (missing files) - I had to reinstall the whole system again through renewed download. I want to avoid this problem again. This is the situation on my own main computer at present. I opened the create recovery tool in windows. It could not detect a recovery partition/ image so I went ahead and created the RefreshImage/ CustomRefresh.wim file using the instructions from the Microsoft tutorial. This is now sitting happily on my C drive, but the create recovery tool does not recognise it ('copy' box is greyed out). I see that I have 3 disk partitions on my hard drive: Volume 1 is called the Restore Partition. It has no letter designation and says it is 100MB in size but 100% free Volume 2 is the normal C drive for booting. Volume 3 is a hidden PQService partition of about 19GB with 60% free - I am not sure if this is new or belongs to the original OEM.

create a bootable USB stick for windows 8.1? I am not sure why the windows tool does not recognise the refreshimage folder for copying onto the stick and, based on my previous experience with windows 8, the basic recovery usb that I can make does not contain the files that are needed when something goes badly wrong.

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Jun 17, 2014

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And I today recieved the windows 8 cd to reinstall the os.

But after I've chosen language, I get error message saying I'm missing 1 of the media drivers.

Computer: alienware m14x r2 laptop

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Aug 3, 2014

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Mar 17, 2014

I have an i7 ASUS Ultrabook (HDD is 2xssd in raid0, UEFI, GPT partitions.) which is great but have an issue where wifi profiles don't retain and i'm not too concerned about retaining the data on the ultrabook so after attempting to fix the wifi profiles not saving (Have been through the driver scenario, folder permissions, sfc, etc and no joy) i'm just going to do a clean install from the recovery partition.

I started by trying the recovery methods 8 has built in, refresh the files, but fails without an error and makes no changes. Attempted to do a full restore via 8 recovery also but fails with no error also and then I realized I was actually missing the OEM options (F9 during boot doesn't allow for EMS boot to begin recovery from recovery partition like expected, just boots into normal recovery).

After installing windows 8.1 it no longer allows me to do an OEM recovery via Windows 8.1's built in recovery methods so I created a recovery USB from the recovery partition using the windows 8 tool since the AI Recovery Burner doesn't recognize the partition, the USB recovery creation did recognize the partition and allow me to create the USB recovery drive from this successfully.

When running the USB recovery, the recovery fails with "Required drive partition is missing"

I think this is because the recovery partition is actually a windows 8 partition, not 8.1, and will not work.

Seems like a lot of effort but I want to retain the OEM key and software set (because it's surprisingly not a piece of trash) so was thinking if I install windows 8 (I have an ISO and another key) over the existing 8.1 partition it may actually allow me to then do the normal recovery.

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The recovery xml configuration for REAGENTC does have the correct GUID's and offsets for the partitions although when running this in elevated cmd it results in error 3 unable to run.

Am I able to create a base recovery drive from another windows 8.1 pc and use the WIM file?

Any way to tell what partition table my created recovery drive is expecting so I can adjust the current partitions to match and perform the recovery? When I try to refresh the files from this recovery I get the error "Windows system is locked" which is why I went for the full recovery.

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Aug 22, 2014

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Okay, so then I try to perform a reset (but keeping all my files) and it tells me some files are missing and to insert my recovery media. All well and good, I actually have that (and know where it is) but when I insert the disk it tells me it is NOT a recovery disk.

It is, of course, precisely that -- a Windows 8 Recovery Media for Windows 8 Products 64 bit. I am running an official copy of Win 8 (well, 8.1, but I have no media for that since it was a free update). Yes, it's OEM (Dell) but that shouldn't make a difference. And, more importantly, what I am to do now?

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These are my steps so far:

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*FYI - Boot Manager lists: Windows Boot Manager and 2 EFI volumes (when HDD is plugged in, just the EFI's when uninstalled)
System Recovery only works with the HDD installed and it's Lenovo's One Key Recovery which just restores to a restoration point.*

Went into BIOS setup
Tabbed over to "Security"
Disabled the "Secure Boot"
Tabbed over to "Boot"
Changed the Boot Mode to "Legacy Support"
Changed Boot Priority to "Legacy First"
Saved then exited.

Pressed the "Novo" button once more, went into BIOS setup
Tabbed back to "Boot"
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I reordered to boot from SATA ODD
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I've also tried variations of the above procedures for a few hours with no luck.

I have not tried to boot from "Lenovo Recovery System" (which is only available with the HDD installed), I figured it would default to the HDD and not let me chose to install onto SSD.

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[Code].....

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