Setup Installation :: Win 8.1 Repair - Reports Missing Files
Feb 24, 2014
when I upgraded to Win 8.1 it was online. I have a win 8 disk but its not recognised. How can I reinstall win 8.1 and not lose anything as it reports missing files.
My daughter plugged in her ipad which normally opened in a setting which no longer works, instead opening in windows which it should not. I opened a file this morning and it opened in the wrong directory??
How do I do am 8.1 repair???
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Nov 30, 2013
While I was messing around with my laptop, I decided to add on a fourth operating system, Arch Linux. I suppose I was pushing my luck a bit . Anyways, during the installation, I accidentally deleted the EFI system partition from my laptop, which contained the Windows Boot Manager and necessary files to boot. Great. I only made things worse by trying to troubleshoot, and broke grub as well.
I have a Windows 8 repair disk I made using the Windows 8 built in utility, but it does not boot: the computer turns on, and just hangs at the Toshiba splash screen.
I also can obviously not access the Toshiba recovery partitions, as they are booted into just like Windows itself.
I found a bootx64.efi file on one of my system's recovery partitions (Toshiba seems to have some really complex system going on) and placed it in EFIootootx64.efi. According to this site, FGA: The EFI boot process., I need to place the bkpbootmgfw.efi (on my system, that was what it was called, but I suspect boot-repair (ubuntu tool) messed something up when I was first setting up grub and the ESP and the bkp stands for backup) back onto the EFI System Partition.
Where to look for in the various Windows Imaging Format .wim and .swm files I have laying around my recovery partition(s) in order to extract the necessary EFI files. Any Windows Repair iso that works.
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May 7, 2014
So I did a disk repair for one of my hard drives (not the system drive ) using check disk because I could not open my folders it would say they were corrupted. This followed me powering off my pc while it was shutting down. So after the chkdisk repair my drive was now functioning ok except for one thing; some of my files and were missing. I could not see any Found.xxx folder even after showing hidden files. I then checked my free space and noticed that it had not changed inspite of the files missing one of which was a folder containing 250GB of data which I cant afford to lose. This has led me to think my data is still on the drive but just hidden somehow. How can I recover this data.
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Jun 24, 2013
I got windows 8 online and I went to try and use the re install feature but its prompting me with this "Some files are missing. Your Windows installation or recovery media will provide these files" But since i got it online I don't have the CD but I do have the product key
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May 14, 2014
I have an Asus gaming laptop that I got off of Craigslist awhile back. It did not come with any factory disks. I'm trying to do a factory reset and it says "Some files are missing. Your Windows installation or recovery media will provide these files." But I don't have any recovery media.
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Nov 28, 2013
I recently did an update of my machine from Windows 8 to Windows 8.1. The update process did not show any errors or warnings and by the time it finished I was under the impression that everything went smooth.
After the update I was testing the environment and discovered that one of my desktop applications stopped working, I went to the developer's website and indeed I found there is a known issue with their software on 8.1 and to solve it, I had to completely uninstall the software and then install it once more. So I went to Programs and Features in order to do so and to my surprise the Uninstall button was missing from the interface. Right-clicking an item and selecting uninstall from the menu gives a warning message suggesting that the application might have already been uninstalled and asks if I wanted to remove the application from the Programs list. However, clicking OK or Cancel just closes the message box and nothing happens.
So I went and tried to Refresh My PC; Once I clicked Refresh My PC the verification process started and indeed it told my that some system files are missing and that it should take care of it provided I insert my Windows disc. Now since its an OTA update from Win 8 to 8.1 I thought that MS knows that some people will not have a physical copy of 8.1 and so I inserted my Windows 8 Pro System Builder disc hoping it would work, but sadly as you might have guessed, it did not. It told me that I needed the 8.1 recovery disc.
Now I have been looking everywhere for a recovery image to download and use to fix my problem, everywhere I go it suggests that I make my own copy. But how am I supposed to do that if my Windows is faulty and has missing files. I really don't wanna go back to Windows 8 and re-upgrade to 8.1. I have a monitored internet bandwidth and I cannot go and download the 3 GB 8.1 update once more.
How can I repair my 8.1 machine?
I came across this article describing how to get an ISO image for 8.1 with a Windows 8 product Key. However, entering my Windows 8 Pro System Builder (OEM) key in the box fails and tells me that the key I entered is not for this product.
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Jan 2, 2014
I had my system set up for Dual boot (on separate hard drives) for both Win 8.1 and Win 7. Win 8.1 developed a problem and unfortunately the only back up I had (my fault) was for Win 8 before I installed Win 7 and the dual boot.
I reinstalled from the backup and then updated Win 8 to 8.1. Both the Win 8.1 64 bit and the Win 7 64 bit work OK but the dual boot is now missing in Win 8.1.
Is there any way of repairing/creating the dual boot, either in Win 7 or Win 8, without using BCD Edit?
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May 8, 2014
I have removed a Linux Distro from my dual boot, it was running GRUB2 as the bootloader and now I need to repair windows to get the bootloader fixed and overwrite GRUB with the normal loader.
However for whatever reason, it is notoriously difficult to do this without a disc or having made a backup drive within windows before things went tits up.
Is there a simple way to install a recovery disc onto a USB, boot from USB and then repair?
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Dec 29, 2013
I have an old desktop running windows 7 (spec below). I had a 60GB partition and figured I'd install 8.1. I downloaded 8.1, proceeded to the install and everything went fine.
Upon reboot the desktop loaded to the windows 8 icon and immediately rebooted itself, and then launched into windows 8 automatic repair (without showing OS choice beforehand).
The pc has been stuck in this loop and I cant get out of it. I've attempted to reinstall a few times but it's the same story. I ran a disk check but no problems were found.
Windows 7 runs fine and has done for years, just a little sluggish as it needs some cleaning.
Spec:
Mobo: nForce M-a
CPU: Athlon X2 3800+
GPU: GeForce 8500 GT
2GB ram
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Jan 24, 2013
I just changed the wifi card in my laptop and forgot to back it up first. After changing it it failed to boot because of a recent hardware change. I downloaded a copy of windows 8 pro to attempt to do a repair install, and did the automatic repair option but it failed to do it. Is there a way I can get my system to boot without reinstalling the OS?
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Jul 19, 2013
in my previous mentioned as c as partition active and then made its as inactive
after that i am getting error code 0x000000f when troubleshooting the systems. how to fix that problem without re installing the windows again.
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Oct 27, 2013
Is it possible to repair or reinstall windows 8 pro while keeping the desktop app using the windows 8 installation disk and if so any link to a site that explain how to do it.
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Aug 12, 2014
For some odd reason my laptop decided to not boot into windows anymore; It would be stuck "boot looping" with my MSI laptop logo and a loading sign (rotating circle). I had Kali Linux and Windows 8 installed on the laptop and neither one would work. So I formatted the entire HDD with all 3 partitions, windows partition, even my storage, and kali's partition because the automatic repair wouldn't work as well; it'll be stuck on Preparing automatic repair and wouldn't get past that screen. I have formatted my HDD with my other windows 7 machine by just right clicking -> format.
I have downloaded a torrented version of Win 8 iso (just for the purposes of installation, my laptop came with a Serial # and I have purchased an product key only version as well). I have burned a DVD of win 8 via winISO and changed my boot options to boot from DVD as well.
Now my problem is, when I am prompted to press any key to boot from CD/DVD and I press a key I am redirected to Preparing Automatic Repair and back to square one of my problems. I believe the recovery/backup partition is still on there.
I have tried being in both LEGACY and UIEF. UIEF sends me to Preparing Repair and LEGACY takes me to the windows 8 logo with the rotating circle underneath with nothing after that (not sure if it takes a VERY long time or not)
New laptop MSI ge70
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Mar 26, 2014
I currently have Windows 8.1 (core) on my HP laptop that originally came with Windows 8 (core). Recently I have had issues with Windows update and by searching forums I found the only thing I could do was a repair install. At first I was unable to find my product key from the packaging, but by using Belarc Advisor I was able to locate my product key. I downloaded the Windows 8 and 8.1 installations from the M$ website and when I put in my GENUINE key into windows 8 it says "This product key cannot be used to install a retail version of Windows 8".
I have even tried using a GENERIC key in both it keeps giving me "We can't connect right now."
-I my date and time are correct
-I can connect to the internet (multiple locations)
-antivirus, firewall, etc deactivated
-BITS is on and running
-cryptographic on and running
I am unable to do the windows 8.1 iso download trick and cannot find any forum that has this resolved.
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Mar 18, 2014
Have a couple of different problems with my 8.1
When I try to use the tutorial,I get as far as the Product Key entry.
The install was an original 8 I downloaded when it first came out.
I then installed 8.1, probably from the Store.
I recently downloaded and install 8.1 Media Center Pack.
Had a real problem with activation.MS Support finally had me go to where there was a long activation string and then he gave me a new Product Key, which is now on the machine and Activated.
When I get to the "Product Key" page and enter the Media Pack key, "This product key didn't work. ....."
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Jun 7, 2014
My PC fails to boot into Windows and launches Automatic Repair to attempt to repair Windows. When i try to refresh or reset alway get msg " there is a problem resetting your pc, no changes are made" My PC is preinstalled so no I don't have recovery CD/DVD Here pics
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Aug 4, 2013
You have Windows 8 or Windows 8 Pro installed on your PC. Your PC fails to boot into Windows and launches Automatic Repair to attempt to repair Windows.
Automatic Repair is unable to repair your PC and you select "Advanced options". After selecting "Troubleshoot", you choose to either "Refresh your PC" or "Reset your PC".
In this scenario, recovery may fail and you are returned back to the main WinRE screen. This issue may occur if the System or Software registry hives have become damaged or corrupted.
To attempt to resolve this issue, follow the steps below. Following these steps should only be used if you are attempting to use the "Refresh your PC" or "Reset your PC" options in Windows RE because your system is in a non-bootable state.
-After Automatic Repair fails to repair your PC, select "Advanced options" and then "Troubleshoot".
-Select "Advanced options" and then select "Command Prompt".
-If prompted, enter in the password for the user name.
-At the Command Prompt, go to the windowssystem32config folder by typing the following command: cd %windir%system32config.
-Rename the System and Software registry hives to System.001 and Software.001 by using the following commands:
ren system system.001
ren software software.001
I did all that but when I tried to rename the Software.001 file the system responds: "The process cannot access the file because it is being used by another process" ...
I tried to create a Ubuntu start up usb key so that i could maybe get in and rename the file but that presented more problems.
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Jun 28, 2013
How to Backup Windows 8.1 ? I can not find the option to repair disc and system image .
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Feb 5, 2013
I bought an Asus g75vw with a preinstalled Win 8 because it was cheap, and afterinstalled an SSD to get some more OOMPH. But after a long time and lots of grief in trying to get the OS transferred to the SSD I managed to do so today due to theog and Paragon 12's clone-tools So I was happy as a clam up until a few mins ago when I discovered that the old 500 gb HDD was gone missing.
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Dec 18, 2013
I had a working multiboot setup on my Acer Aspire One ZG5, running win xp, 7, 8.1, linux. I decided to add an extra partition, and in doing the resizing lost my Grub boot loader so can no longer boot into linux, but that's not important atm. I have also messed up my windows boot loader and at the moment I can only boot into win 8.1.
Win 8.1, 7 and legacy OS (xp) show in the boot menu but when I choose to boot into either xp or 7, I am presented with the message
windows failed to start
file: /ntldr
status 0xc0000225
Previously I had the message filesystem unknown , missing NTLDR, but I ran the recovery console and that message no longer appears.
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Sep 15, 2014
I bought an Asus Vivobook S551LB. Paying around 1150 for it, the specs seemed good and I thought it'd be a fairly quick laptop.
Turns out... It's really slow, and freezes a lot.
It was preinstalled with Windows 8, then I updated to 8.1. I'm fairly new to anything past Windows 7 so, 8 I'm completely lost.
I deleted all the bloatware that came with the laptop but it still freezes, so my last resort is to reinstall windows.
I can't because I updated to Windows 8.1 and when I try to reset it says I'm missing a partition.
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Jul 19, 2014
I was using Ubuntu 14.04 on my laptop before. Now I want to install Windows 8. I have laptop's rescue CD. I get the following error when I tried to install Windows 8 on UEFI using the rescue CD:
"Unable to reset your pc a required partition is missing".
I think I have a problem about partitions type because Ubuntu uses ext4.
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Jun 17, 2014
I did a factory reset on my windows 8, and it messed up, not completing. so it is now stuck on a cycle of 'preparing automatic repair' and 'diagnosing your pc'.
And I today recieved the windows 8 cd to reinstall the os.
But after I've chosen language, I get error message saying I'm missing 1 of the media drivers.
Computer: alienware m14x r2 laptop
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Jul 21, 2014
Alright, so after restarting my Toshiba Satellite L50A16H Laptop (Windows 8.1) it gave me a blue recovery screen,
it stated:
The Boot Configuration Data file is missing some required information.
File: BCD
Error Code: 0xc0000034
Unfortunatly I haven't made a backup or recovery file to boot my computer from so I'm stuck with the issue of finding a windows 8 iso file that matches my system, i tried getting the windows 8 iso from microsofts website but it asks for a product key before it lets you download the file, the problem is that my product key is built into the laptop and Toshiba has not provided me with the key on a sticker on the bottom or through any other method. apparently its built into the BIOS. i have a 16gb USB stick that i can boot from. using a key finder is obviously not an option because i cant start up the laptop. I was also wondering if i manage to find a windows 8 iso file to boot from, will my toshiba laptop automatically fill in the product key for windows 8 as i dont have it.
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Sep 15, 2011
I am trying to install the new develp build of Windows 8 (x86) on my asus eeepc 1005pe. This is a netbook which doesnt even have a cd/dvd drive.
So anyway, I extracted the iso on a bootable usb flash drive. I boot, and when I click install it just hangs for about 10 minutes and then it gives me this error:
I tried setting the bios from AHCI to IDE. This does not work, I even get a bluescreen of death when I boot up in the current win7 sp1 install. But anyway on google I read a lot about this problem and one of the solutions is to put it on AHCI.. but not for me as it was already on AHCI. Anyway IDE is not workin either.
Just recently I installed win7sp1 on this netbook without a problem. I checked the sha1 hashes of the Windows 8 ISO and they are confirmed, so that is not the problem either.
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Mar 7, 2013
I swapped the HDD with a new blank SSD in T530 and booted it with the recovery USB of windows 8. System boots from the USB and gives refresh, reset, and other options. However, when I select reset ( to fresh isntall the OS on the SSD), it fails saying a required partition is missing. What! I'm using a blank SSD, shouldn't the installer present me with options to format and use the drive rather than erring out?
Is there any better way of installing the windows 8 os on a new blank SSD using the recovery USB?
I do have gParted live USB. If nothing works, I will partition the SSD using gParted and try the Windows 8 recovery USB again.
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Jul 4, 2013
I have a new HP desktop, 8 months old, with Windows 8. Send To has never worked properly. The only items showing are BD-ROM DRIVE (E), or Removable Disc (F) when a flash drive is inserted.
I cannot find the Send To folder using, Run > shell:sendto, or with Search. I have used Refresh with no result. As the Send To has never worked from new, it would appears to be missing from the software, or the software as written is unreliable. A software update would seem to be what is required to resolve the problem.
From the number of inquiries on line and in the forums, it appears to be a major problem. Can we hope for a resolution when 8.1 is released. It did work perfectly with XP, Vista, and Seven after all.
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Aug 31, 2013
The computer is an ACER Aspire 3. 4Gb RAM. 500Gb memory.
I've been using the computer for a month and a half more or less and everything went OK only few small problems but 2 days ago. It did not Boot.When starting the PC the following appeared:
Recovery
Your PC needs to be repaired
The boot configuration data file is missing some required information.
File:BCD
Error code: 0x000000d
You'll need to use the recovery tools on your.....
The first thing I did was creating a bootable USB with Windows 8 software, it did not work. SO i used Rufus, it worked and launched the Windows 8 installation and recovery but when I tried to recover, refresh, anything it told me the disk was locked... or anything the only thing I'm able to access is Command Prompt.
I've been trying some commands that I've seen online but no luck so far. Some commands tell me "OK, successfully something" But when reboot and I change to default the boot order and UEFI then the same error appears.
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Feb 27, 2013
I am having a problem with a new Dell Inspiron 15 3520 that came with Windows 8 installed and that I had been using for only a month when it went bad.
The problems started when I turned it off about ten days ago, and went I turned it back on a couple days later, and it was stuck in the apparently famous Windows 8 "Automatic repair couldn't repair your pc"/BSOD loop. I was not able to boot into safe mode. System restores made no difference. Somewhere along the line I found something that said that I had an "inaccessible_boot_device error".
From the repair menu maze, I was able to get to a command prompt. I used this to copy almost all of my files off of computer.
Chkdsk showed no bad sectors, no bad partition records, or other irregularities. sfc returned "Windows Resource Protection did not find any integrity violations". Some test (I do not remember which) showed that the boot record and BCD were fine. The Dell hardware diagnostic test showed everything working fine.
I am thinking that it is possible that the source of this was a virus or mechanical problem (I saw no evidence for either). If I had to guess, however, I would imagine that the computer stopped working after an automatic update pushed a corrupted/incompatible driver. I have seen discussions online about people having problems with NVIDIA video and/or SATA AHCI Controller drivers, and Windows 8 getting corrupted and stuck in the BSOD loop from that. At some point I saw a Windows Update Log (I am not sure where), that showed that, as Windows shut down the last time it was functional, automatic updates installed a new AHCI driver.
I tried downloading some new drivers for the 3520 from the Dell web site and installing them on the dead computer through a thumb drive and the command prompt. The downloads are all executables, however, and when I tried to run them, I get the message, "the subsystem needed to support the image type is not present". I believe that this message means that the driver executables are 32bit apps and won't run from a 64 bit command prompt. I also tried to use the "Drivers and Utilities" disk that came with my PC to do some driver rollbacks, but, I can't understand the file names or folder structure on the disk, and, when I try some to run some of the exe files ("setup.exe", for example) to get a gui interface, I get the "the subsystem needed to support the image type is not present" message.
After working on the problem for a while, I borrowed a friend's Windows 8 installation disk set. The computer will boot to the repair options off of the 64bit disk, but not the 32bit one. I did attempt a System Refresh off of the 64bit disk, and got back the message, "The drive where Windows in installed is locked. Unlock the drive and try again."
Around the time that I was messing with the BIOS settings to get the computer to boot off of the Windows 8 disk, I started getting a message "Your PC needs to be repaired - Boot Configuration Data file is missing some required information -- File:BCD -- error code 0xc0000034" at the start of my boot ups. I am not sure if I deleted a file somewhere during my repair efforts, or if I am getting this message because the computer is confused in efforts trying to boot off of the DVD. I get this message even with the DVD removed and the BIOS set to boot off of the Windows Boot Manager, however, so I am guessing that a file is now missing. And the message stops me from getting into the repair menus/command prompt any other way except through the installation disk.
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Sep 29, 2013
I have a Dell 755 dual core, I loaded win 7 had a problem was with my CD rom, on boot up it was there, in devices it was there name and model, but as soon as I put CD in and opened the CD it would disappear off the machine sometime it would read what was on the disc and then disappear, I asked many question nobody gave me an answer. I installed it on a Dell 270 it works great.
Now on Win 8, the problem I have is if I have my mobile modem in the usb when I boot up my CD rom doesn't appear, if I take the modem out and boot up my CD rom is there with the drive letter G, when I put the modem in the CD remains and works correctly.
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Jul 24, 2014
I am trying to install Windows 8.1 onto a new PC a clean install. I boot from UEFI CD/DVD Drive with the windows 8.1 install disk in it and it gets to the "Press any key to continue" screen, I press a key and it just restarts my computer. Then I try to boot from just regular CD/DVD Drive it says Missing BootMGR.
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