Setup Installation :: Required CD / DVD Drive Device Driver Is Missing
Sep 15, 2011
I am trying to install the new develp build of Windows 8 (x86) on my asus eeepc 1005pe. This is a netbook which doesnt even have a cd/dvd drive.
So anyway, I extracted the iso on a bootable usb flash drive. I boot, and when I click install it just hangs for about 10 minutes and then it gives me this error:
I tried setting the bios from AHCI to IDE. This does not work, I even get a bluescreen of death when I boot up in the current win7 sp1 install. But anyway on google I read a lot about this problem and one of the solutions is to put it on AHCI.. but not for me as it was already on AHCI. Anyway IDE is not workin either.
Just recently I installed win7sp1 on this netbook without a problem. I checked the sha1 hashes of the Windows 8 ISO and they are confirmed, so that is not the problem either.
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Jul 19, 2014
I was using Ubuntu 14.04 on my laptop before. Now I want to install Windows 8. I have laptop's rescue CD. I get the following error when I tried to install Windows 8 on UEFI using the rescue CD:
"Unable to reset your pc a required partition is missing".
I think I have a problem about partitions type because Ubuntu uses ext4.
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Apr 13, 2014
I recently purchased an Asus X551 laptop with Windows 8 but straight the way uninstalled Windows 8 and installed Ubuntu (after creating a Windows 8 recovery drive just in case). I have since decided that I want Windows 8 back as I have found that I cannot use a lot of software on Linux. The laptop did not come with any form of recovery disk or installation disk, the only reminent of Windows 8 I have is the recovery USB that I created from within the OS.
When I plug in the USB and boot from it it brings up the recovery menu with options to reset the PC but when I click it it says something like - "Unable to reset PC. A required partition is missing".
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Jun 1, 2014
I have an ASUS VivoBook X200CA that is running a Windows 8.1 Upgrade. For about 5 months, this laptop has been running perfectly without any problems and I have managed to reset the computer many times due to certain errors and problems that have arisen from software and hardware compatibility.
Recently, I went to reset my laptop, it restarted and then it took me to the WinRE screen. I went into Troubleshooting > Advanced Options and I clicked on the Reset option. It then took me through each of the various warnings and making sure that my data was backed up and then, once I had clicked on the "Reset" button, it hung for a bit and then said "Reset has failed - Required Partition is Missing".
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Dec 29, 2013
I built my own PC last year and I've done several OS upgrades in that time frame. First I started with windows 7 basic which I then promptly upgraded to 7 ultimate because my university offered upgrades for $7. I then upgraded to 8 when it first came out and then 8.1 too. I put a new SSD in my PC and copied all my 8.1 data on to it I then turned the old SSD in to a second boot drive for OS X. I'm having problems with 8.1. I wanted to create a repair drive to hopefully root out and fix whatever is causing windows explorer to crash. It's not a virus I've made sure of that. I have a feeling whatever caused this happened when I upgraded to 8.1 and then copied over the SSD. What my product key is for 8.1 pro i just found the email microsoft sent me with my windows 8 key but i have no disc.
when i followed the instructions to make a recovery drive it told me that some of the required files are missing and to use a windows installation disc or media which is a problem because all my windows 8 upgrades have been done online.
also my PC currently doesn't have a disc drive i removed it because i only ever used it to install windows 7 basic.
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Feb 27, 2013
I am having a problem with a new Dell Inspiron 15 3520 that came with Windows 8 installed and that I had been using for only a month when it went bad.
The problems started when I turned it off about ten days ago, and went I turned it back on a couple days later, and it was stuck in the apparently famous Windows 8 "Automatic repair couldn't repair your pc"/BSOD loop. I was not able to boot into safe mode. System restores made no difference. Somewhere along the line I found something that said that I had an "inaccessible_boot_device error".
From the repair menu maze, I was able to get to a command prompt. I used this to copy almost all of my files off of computer.
Chkdsk showed no bad sectors, no bad partition records, or other irregularities. sfc returned "Windows Resource Protection did not find any integrity violations". Some test (I do not remember which) showed that the boot record and BCD were fine. The Dell hardware diagnostic test showed everything working fine.
I am thinking that it is possible that the source of this was a virus or mechanical problem (I saw no evidence for either). If I had to guess, however, I would imagine that the computer stopped working after an automatic update pushed a corrupted/incompatible driver. I have seen discussions online about people having problems with NVIDIA video and/or SATA AHCI Controller drivers, and Windows 8 getting corrupted and stuck in the BSOD loop from that. At some point I saw a Windows Update Log (I am not sure where), that showed that, as Windows shut down the last time it was functional, automatic updates installed a new AHCI driver.
I tried downloading some new drivers for the 3520 from the Dell web site and installing them on the dead computer through a thumb drive and the command prompt. The downloads are all executables, however, and when I tried to run them, I get the message, "the subsystem needed to support the image type is not present". I believe that this message means that the driver executables are 32bit apps and won't run from a 64 bit command prompt. I also tried to use the "Drivers and Utilities" disk that came with my PC to do some driver rollbacks, but, I can't understand the file names or folder structure on the disk, and, when I try some to run some of the exe files ("setup.exe", for example) to get a gui interface, I get the "the subsystem needed to support the image type is not present" message.
After working on the problem for a while, I borrowed a friend's Windows 8 installation disk set. The computer will boot to the repair options off of the 64bit disk, but not the 32bit one. I did attempt a System Refresh off of the 64bit disk, and got back the message, "The drive where Windows in installed is locked. Unlock the drive and try again."
Around the time that I was messing with the BIOS settings to get the computer to boot off of the Windows 8 disk, I started getting a message "Your PC needs to be repaired - Boot Configuration Data file is missing some required information -- File:BCD -- error code 0xc0000034" at the start of my boot ups. I am not sure if I deleted a file somewhere during my repair efforts, or if I am getting this message because the computer is confused in efforts trying to boot off of the DVD. I get this message even with the DVD removed and the BIOS set to boot off of the Windows Boot Manager, however, so I am guessing that a file is now missing. And the message stops me from getting into the repair menus/command prompt any other way except through the installation disk.
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Apr 8, 2014
My Toshiba Satellite Laptop has Windows 8. For some reason windows 8 wont load. It gets to the screen where you select which username you want. But from there its non responsive, I cant get into Windows, I cant restart to load it up in safe mode.
I got a Windows 8 disk which I had to change the bios to load it up. The cd loads but it says the automatic repair wont repair the laptop. I try to refresh windows 8 but I get a message saying the drive where windows is installed is locked. unlock the drive and try again. It also wont let me use system restore.
I try to use the reset pc option but I get a message saying unable to reset your pc, a required drive partition is missing.
At the start it gives me the option to install windows 8, I don't know whether to just do that? Is it ok to do with windows 8 already installed?
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Jun 17, 2014
I did a factory reset on my windows 8, and it messed up, not completing. so it is now stuck on a cycle of 'preparing automatic repair' and 'diagnosing your pc'.
And I today recieved the windows 8 cd to reinstall the os.
But after I've chosen language, I get error message saying I'm missing 1 of the media drivers.
Computer: alienware m14x r2 laptop
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Jan 27, 2014
I have a windows 8 laptop and a linux desktop, both connected to the same screen using hdmi - since my screen has only 1 HDMI input, I use an HDMI splitter.
Every time I move from the linux to the windows 8 laptop (using a HDMI mini remote control), I get a message from windows saying that in order to apply these changes I need to reboot.
Note that I also use the same wireless keyboard and mouse for both computers - each time I change from one computer to the other, I unplug the USB that controls them and plug it in the computer I will use.
I think that the problem is related to the HDMI, not the keyboard/mouse usb - but I am not sure.
Needless to say that it is very annoying and I cant keep restarting the LT each time I move from one to the other.
I checked event viewer to see what causes this and these are the relevant messages:
1 - Device 'USBVID_045E&PID_0745&MI_017&1a5cec9a&0&0001' requires installation.
Microsoft-Windows-Kernel-PnPConfig/Configuration
Kernel-PnPConfig
Event id: 3
2 - A reboot is required to complete device installation of device 'USBVID_045E&PID_0745&MI_017&1a5cec9a&0&0001'
Microsoft-Windows-UserPnp/DeviceInstall
UserPnp
Event id: 8000
how I can fix this, make it stop requesting reboots?
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Jan 1, 2013
I'am trying 8 hours now to install Windows 8 to an Acer Aspire 5920g.
Problem is that when the usb flash drive comes to hdd presenation point the hdd isnt being displayed.
My guess is that Sata AHCI/IDE controller driver for the 5920g's chipset is missing from Windows 8 installation dvd.
I googled very much and i can only find XP and Vista Sata Drivers while oi need 8's.
Is there an alternative? I must get 8 installed in that laptop.
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Dec 6, 2013
Recently, I tried to use the Optical CD/DVD Drive to play a CD, but every time I insert a CD, the drive itself will read it, but the computer won't recognize it. I ended up going to the Device Manager and can't find the Optical Drive!
I was using this a few weeks ago and it worked fine (this was after a Windows 8.1 update).
I'm not sure how I can make my laptop recognize the Optical drive.
I would assume I'm missing a drive, but I can't seem to find it on the Lenovo Driver page.
I have a Lenovo G505 Series Laptop running Windows 8.1 64-bit.
I would really like to have my CD/DVD Drive working again.
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Aug 27, 2012
I just downloaded windows 8 prof from my msdn, and I made a bootable usb stick with WintoFlash and now when I am trying to install I get this message: Windows cannot open the required file D:/Sources/install.wim. The file may be corrupt or missing. Make sure all files required for installation are available, Error code: 0x80070570. I have looked into the usb stick but install.wim is just there. And I did a disk chek in wintoflash and it found this:
Found problems with source files.
Can't find file D:sourcesoot.wim
Can't find file D:sourcesidwbinfo.txt
Can't find file D:ootmgr
Can't find folder D:oot
Can't find file D:sourcesinstall.wim or file D:sourcesinstall.swm
Total errors: 5
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Dec 27, 2012
I bought a new SSD and want to do a clean install on it, however am having problems during the install process and receive the following message:
Windows 8 cannot install required files. Make sure all files required for installation are available, and restart the installation. Error code: 0x8007025d
The install images was downloaded from the Microsoft website and I have tried using a USB thumb drive and DVD install disc and both receive the same error. I have used the DVD disc when I originally installed Windows 8 Pro on the same desktop but on an IDE harddrive and believe the disc should still work (i.e. no scratches on it).
Here's how I prepared to install:
1. Unplugged all harddrives except for brand new SSD (Crucial M4 128 GB SSD)
2. Changed bios settings to AHCI (before was on IDE) (using Asus P5k-V motherboard)
I'm not sure what's going on if the harddrive is corrupt, the bios settings need to be tweaked, the drive is incompatible with my motherboard or something else.
I don't want to go back to using the IDE drive to boot windows but rather use the new SSD.
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May 12, 2014
One of our software providers has instructed us to make some changes to our Win 8 PC's registry to get the software to work properly. They have sent me details of what changes are required:
Open Windows Registry Editor (Regedit)
Right click HKEY_CLASSES_ROOT - click PERMISSIONS - click ADVANCED
Click/Check: REPLACE ALL CHILD OBJECT PERMISSION ENTRIES WITH INHERITABLE PERMISSION ENTRIES FROM THIS OBJECT
Double click the entries: USERS, CREATOR and ALL APPLICATION PACKAGES
For each entry:
TYPE: Select Allow Applies to: Select This key and subkeys
Click/Check: Full control and Read
Click OK on Entry detail screen
Click OK on Entries list screen
I know very little about Windows Registry other than not to touch it. These changes seem quite extreme.
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Jun 2, 2014
Windows 8 has been acting up recently, every now and again my computer will blue screen and restart with the message
error-code-0xc000000f-windows-8-a-required-device-isnt-connected-or-cant-be-accessed
So far I have noticed that if you leave the computer off for a while or change the hard drive to a different sata port it will work fine for a while then do the same thing.
Also I have done a full clean install with windows 8 and the same issue has occured a couple of days later.
I have a feeling its the hard drive going bad but how can i be sure? Some hard drive utilities have reported "end to end error - fail" but others have said there is no issues.
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Sep 15, 2014
I'm having an issue with a pc I am fixing. I reflowed the gpu and removed some viruses but now every time I restart the pc I get this message which I can fix with the installation media. But every time i fix it, once I turn the computer off again after using it normally for whatever amount of time, when I turn it on again, i get the blue screen again. What's causing it to happen every time?
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Aug 17, 2014
I am running Windows 8 on an Asus laptop. Two days ago it was doing updates and restarting. It did this 3 times, and on the third restart I received the blue error screen. It stated
"Recovery. Your pc needs to be repaired. A required device isn't connected or can't be accessed. Error code: 0xc0000225
You'll need to use the recovery tools on your installation media. If you don't have any installation media [like a disc or usb device] contact your system administrator or Pc manufacturer."
It gives me three options at the bottom [press enter to try again, press f8 for startup settings, press esc for uefi firmware settings]. If I press enter I get the same screen just with a bit more text. f8 does nothing. Uefi takes me to the boot menu. I have been trying to boot from a dvd r with a flash operating system in order to recover my data before it is reformatted. However, it does not seem to recognize the disc. When I select to boot from dvd rom, it tries, then on the black screen appears text saying restart and select boot device or install boot media and press a key. I tried taking disc out and putting bavk in, then pressing a key, nothing, same message.
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Mar 17, 2014
I have an i7 ASUS Ultrabook (HDD is 2xssd in raid0, UEFI, GPT partitions.) which is great but have an issue where wifi profiles don't retain and i'm not too concerned about retaining the data on the ultrabook so after attempting to fix the wifi profiles not saving (Have been through the driver scenario, folder permissions, sfc, etc and no joy) i'm just going to do a clean install from the recovery partition.
I started by trying the recovery methods 8 has built in, refresh the files, but fails without an error and makes no changes. Attempted to do a full restore via 8 recovery also but fails with no error also and then I realized I was actually missing the OEM options (F9 during boot doesn't allow for EMS boot to begin recovery from recovery partition like expected, just boots into normal recovery).
After installing windows 8.1 it no longer allows me to do an OEM recovery via Windows 8.1's built in recovery methods so I created a recovery USB from the recovery partition using the windows 8 tool since the AI Recovery Burner doesn't recognize the partition, the USB recovery creation did recognize the partition and allow me to create the USB recovery drive from this successfully.
When running the USB recovery, the recovery fails with "Required drive partition is missing"
I think this is because the recovery partition is actually a windows 8 partition, not 8.1, and will not work.
Seems like a lot of effort but I want to retain the OEM key and software set (because it's surprisingly not a piece of trash) so was thinking if I install windows 8 (I have an ISO and another key) over the existing 8.1 partition it may actually allow me to then do the normal recovery.
Since the recovery drive did not work I decided to clone the recovery partition and have the WIM file now, although since cloning the partition when running recovery I no longer have the option to create a recovery drive using the recovery partition, the partitions no longer show as recovery partitions in disk management but instead as OEM partitions (Not sure why this changed.)
The recovery xml configuration for REAGENTC does have the correct GUID's and offsets for the partitions although when running this in elevated cmd it results in error 3 unable to run.
Am I able to create a base recovery drive from another windows 8.1 pc and use the WIM file?
Any way to tell what partition table my created recovery drive is expecting so I can adjust the current partitions to match and perform the recovery? When I try to refresh the files from this recovery I get the error "Windows system is locked" which is why I went for the full recovery.
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Mar 12, 2014
I've got a windows 8 laptop which gives me this error message when i try to switch it on:
"Your PC needs to be repaired The boot configuration data file is missing some required information.
File:BCD Error Code : 0xc000000d ............................" I'm sure you are all familiar with the rest of this dreaded error code.
I've tried all the repair options, recovery disks to a windows 8 bootable flash disk, the command prompt fix boot commands as well but still I get the same error message whenever i try to boot windows.
Now I'd like to know, can't i just copy the boot folders from another similar windows 8 pc and paste them into my harddrive to fix this?
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Aug 13, 2014
The system files in the hard drive got corrupted and the OS won't boot past the "starting windows" screen.
So I decided to reformat the PC, however, it seems that the motherboard does not support USB boot.
How do I do this? I have an option for network boot but as far as I know I need a server for that, I only have a laptop available.
Is it possible to force it to boot via USB drive or do some 'magic' on my laptop so it can boot from the LAN network?
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Nov 4, 2013
I've recently purchased a new laptop with a genuine windows 8, and then I upgraded to 8.1.
Is it possible to install with the same DVD using the same product key?
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Jun 8, 2014
I have a toshiba canvio basics 1TB portable external hard drive usb powered. Model no. E05A100BBU2AK. I had purchased it some 3-4years back. It worked for some 4-5months or so. Then, whenever i plug it in the port, an error comes "FAILED DRIVER SOFTWARE INSTALLATION". The device doesn't come with a software installation CD or guide... It's plug and play only I think. The white LED light goes on flickering right when i plug it in till i remove it. A click sound along with metallic scratching sound comes from the device at a regular interval while plugged in & also I can feel the drive moving inside as soon as it is plugged.
I had tested it in all the ports of my system, also in many other systems of my friends but gives the same error on plugging in or the system does not identify it. It cannot be seen in My Computer. the hard drive is not getting recognised. In Device manager I cannot see any error in USB ports & everything is workng properly. USB ports works when other devices are plugged in.
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Feb 5, 2013
I bought an Asus g75vw with a preinstalled Win 8 because it was cheap, and afterinstalled an SSD to get some more OOMPH. But after a long time and lots of grief in trying to get the OS transferred to the SSD I managed to do so today due to theog and Paragon 12's clone-tools So I was happy as a clam up until a few mins ago when I discovered that the old 500 gb HDD was gone missing.
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Jan 16, 2013
My employer is starting to look at Windows 8 for our tablet PCs. Currently we only have 1 model, its the Dell Latitude ST and are using Windows 7 on them. I am trying to create and customize an automated install of Windows 8 for our Latitude ST's.
I've used MDT to capture a Windows 8 Enterprise 32bit image and can image Latitude tablet from thumb drive just fine. In image I copied (not installed) driver files to my WIM file. My unattend.xml file works fine, am not getting any prompts once booting into image on my Latitude ST's.
The problem I am having is Windows Setup is not installing any Latitude device drivers. I copied the device drivers to C:WindowsINFLatitudeST folder and in it is a folder for each device (i.e. Network folder contains all driver files for NIC). I see in the registry that the device path is set to %systemroot%INF so I think I have correct location for parking the driver files. I'm assuming that Windows 8 will search all files/folders in C:WindowsINF for correct INF file. I even tried copying the actual network driver files to C:WindowsINF thinking the system should see it and then install drivers (incase it didn't search for sub folders). To make sure I have Windows 8 supported drives, I downloaded latest driver and still don't work. Everything I try I just cannot get device drivers to install during setup.
Once I am in OS, I can go to device manager, see devices that are unknown, then manually install drivers pointing to the C:WindowsINFLatitudeST folder. Manually works, automated don't.
On Windows 7 Pro 32bit OS, I don't have a problem. The Windows Setup will search C:WindowsINF and find all the correct device drivers for the Latitude ST tablet and install them during setup.
Why cannot I get drivers to install during setup?
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Aug 4, 2013
I'm trying to install wi8 from a bootable usb device, i've this screen for more than 30 minutes now ..
it's NTFS formatted.. i set the BIOS as the following: 1st boot dev. USB-ZIP, 2nd USB-HDD, 3rd USB-CDROM i made it via Windows7-USB-DVD-tool
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Dec 18, 2013
I had a working multiboot setup on my Acer Aspire One ZG5, running win xp, 7, 8.1, linux. I decided to add an extra partition, and in doing the resizing lost my Grub boot loader so can no longer boot into linux, but that's not important atm. I have also messed up my windows boot loader and at the moment I can only boot into win 8.1.
Win 8.1, 7 and legacy OS (xp) show in the boot menu but when I choose to boot into either xp or 7, I am presented with the message
windows failed to start
file: /ntldr
status 0xc0000225
Previously I had the message filesystem unknown , missing NTLDR, but I ran the recovery console and that message no longer appears.
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Jul 18, 2014
Any good program that will allow me to clone my system which is a PCI-E storage device (OCZ Revodrive 350) to a hard drive for backup purposes and of course boot from that hard drive if required to reverse the process?
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Feb 24, 2014
when I upgraded to Win 8.1 it was online. I have a win 8 disk but its not recognised. How can I reinstall win 8.1 and not lose anything as it reports missing files.
My daughter plugged in her ipad which normally opened in a setting which no longer works, instead opening in windows which it should not. I opened a file this morning and it opened in the wrong directory??
How do I do am 8.1 repair???
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Jun 24, 2013
I got windows 8 online and I went to try and use the re install feature but its prompting me with this "Some files are missing. Your Windows installation or recovery media will provide these files" But since i got it online I don't have the CD but I do have the product key
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Sep 15, 2014
I bought an Asus Vivobook S551LB. Paying around 1150 for it, the specs seemed good and I thought it'd be a fairly quick laptop.
Turns out... It's really slow, and freezes a lot.
It was preinstalled with Windows 8, then I updated to 8.1. I'm fairly new to anything past Windows 7 so, 8 I'm completely lost.
I deleted all the bloatware that came with the laptop but it still freezes, so my last resort is to reinstall windows.
I can't because I updated to Windows 8.1 and when I try to reset it says I'm missing a partition.
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Sep 15, 2014
Ive just done a clean installation of Windows 8. I checked device manager straight away. There was a listing under Other Devices with an exclamation mark listed only as "Media". Ive never seen that before so I havent a clue what it referred to. When I clicked on its properties it said Internal High Definition Audi Bus. Was this a serious issue..maybe a corrupted installation?
I wasn't sure what to do but because I had installed from Windows CD and not factory image I had to go to the Dell site and then install the Intel Chipset software. I then rebooted. The Media icon and exclamation error then disappeared from Device Manager.
Was it the Reboot of my PC that got rid of it or was it the Intel Chipset software being installed that sorted it out? Also what is "Media" referring to or is it just a generic term? Also, Im always confused as to what is the difference between an exclamation mark and the blue question mark on a white background in Device Manager which Ive seen before too?
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