Dell :: Installing Windows 8 Using Recovery Media - Error 0x4001100200001005
Jun 8, 2014
In july 2013 I have installed windows 7 (because of s/w that I had to use and were not supported by windows 8) on my Dell Inspiron (Service Tag DYGGMV1, I know its out of warranty) and was guided by dell support and was assured that I will be able to again install windows 8 with recovery media, and when I requested for Windows 8 setup CD and key I was told its not needed as I have recovery media with me. Now I am willing to shift to windows 8 again but recovery media is showing error ( error 0x4001100200001005).
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Aug 3, 2014
I have a Dell 15r and a Recovery Media for Windows 8 in DVD.
I would like to be able to install Windows 8 (UEFI) from an USB drive. I've already tried the usual methods (Microsoft and also some 3rd party tools to create an USB-bootable media), but I got different kind of errors. It seems the image is not compatible with these methods.
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Aug 16, 2014
So i have a 12 duo, and it has been acting slow lately and i figured it is time to bring it back to its younger days. I tried doing the reset within windows 8, but it asked for installation/recovery media, which i don't have. And i know what you're thinking, just use the recovery partition. No can do... it is gone. I do not remember getting rid of it but anyways, its not an option. I tried creating a recovery usb via this link but my key did not work for retail versions. What can I do?
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Dec 23, 2013
I'm trying to do a complete recovery of my Windows 8.1 laptop (The "Remove everything and reinstall Windows" option). A few seconds after I try to initiate the recovery, I am stopped by a message that says:
"Some Media Files are Missing. Your Windows installation or recovery media will provide these files"
After this message appears I am prompted to cancel the restoration. How can I bypass this message to continue with the recovery? My laptop is 4 years old and is ready for a recovery.
My laptop was purchased running Windows 7 64bit, from which I upgraded to Win 8 64bit Pro through a free download from my school. I have my Windows 8 installation key, but not the download files. I upgraded to 8.1 through the Windows Store free download.
Acer Aspire 5742
Intel Core i5 2.53 GHz (original gen)
4.0 GB RAM
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May 1, 2013
I am trying to create a recovery media for my Inspiron 15R laptop. I have followed the steps as per the instructions given in manual.I want to create the recovery media on DVD disc. I am selecting disc as the option but every time i m getting the error as " The burning engine was not able to start, please restart the application. I have wasted my whole day trying to create the recovery media...
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May 29, 2014
I pay a used laptop Sony Vaio SVF 143100c from china , they install windows 8 Enterbrise and no other software or drivers
when I check I found a recovery volume on the hard disk I assign this volume and copy all the recovery content to external Hard disk, size is 18 GB
and the product key is valid for Win 8 RTM CoreCountrySpecific OEMM,
I don't have a Recovery Media disk or usb to return to Factory condition, how to create a recovery disk to access tis image and re install tis laptop to Factory condition
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May 31, 2014
My system: dell inspiron 14R 5421
O.S. Windows 8.1
Dell Backup and Recovery 1.7.1.2
All software updated
Dell Backup and Recovery software has not been able to detect or use "the second dvd blank disk" on my computer.
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Feb 18, 2013
I am trying to create recovery discs from "Dell backup and Recovery application" however when i was asked to insert the second DVD,the optical drive keeps rejecting the DVD. The application will not continue to burn the second DVD and appears to be frozen. I tried with different brands/makers of DVD and also -/+ R. Unfortunately .Issue remains. I was able to find this article 593906 Published on 2013-01-21 ( relative link [URL]... ).
Although i have done the updates ,i am still not able to create recovery discs !! Current Issue: after inserting the 3rd Disc application gives the following message "Dbr.exe -No disc found" and stays there and rejects the DVD. I spoke with Dell's Greek Support team. I was told that warranty does not cover sw support even if my unit is less than a week old. Furthermore i was informed that although "Dell backup and recovery" application says DELL is not actually a Dell product thus they can't support it. They suggested my to use windows 7 file recovery instead (which needs at least 8 DVDs !).
(Model : inspiron 15 3521) .
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Jan 13, 2013
I installed Media Center & now I can't download a key for it!
I have 2 computers running Windows 8 Pro. I got the key for Media Center on one computer & everything works!!
I then loaded Media Center on the other Windows 8 Pro computer, but it will not let me download a key for it. It insists that I have downloaded a key!
I tried to reactivate back to my original installation & refuses to accepted that valid key!
I don't know how they know I have downloaded a key.
What do I do know? Reinstall the original Windows 8 Pro? There must be a way!!
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Aug 22, 2014
All of a sudden I can't reliably play any video media on my Win 8 64bit computer -- was working fine yesterday and AFAIK nothing (other than perhaps Windows automatic updates) changed. My first thought was to try and restore but even though I'm sure I created a restore point it tells me there isn't one. Sigh.
Okay, so then I try to perform a reset (but keeping all my files) and it tells me some files are missing and to insert my recovery media. All well and good, I actually have that (and know where it is) but when I insert the disk it tells me it is NOT a recovery disk.
It is, of course, precisely that -- a Windows 8 Recovery Media for Windows 8 Products 64 bit. I am running an official copy of Win 8 (well, 8.1, but I have no media for that since it was a free update). Yes, it's OEM (Dell) but that shouldn't make a difference. And, more importantly, what I am to do now?
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Nov 7, 2013
I want to create bootable recovery media in case the computer fails. I have tried to create a recovery image using the in-built windows recovery tool but the RefreshImage/ Customrefresh.wim file will not copy onto a usb stick.
Background: I have upgraded 4 home computers from Windows 7 to 8 to 8.1. The upgrades were done through the Microsoft website and Store as downloads. I had problems on two computers with Windows 8 and the recovery usbs I made did not work with them (missing files) - I had to reinstall the whole system again through renewed download. I want to avoid this problem again. This is the situation on my own main computer at present. I opened the create recovery tool in windows. It could not detect a recovery partition/ image so I went ahead and created the RefreshImage/ CustomRefresh.wim file using the instructions from the Microsoft tutorial. This is now sitting happily on my C drive, but the create recovery tool does not recognise it ('copy' box is greyed out). I see that I have 3 disk partitions on my hard drive: Volume 1 is called the Restore Partition. It has no letter designation and says it is 100MB in size but 100% free Volume 2 is the normal C drive for booting. Volume 3 is a hidden PQService partition of about 19GB with 60% free - I am not sure if this is new or belongs to the original OEM.
create a bootable USB stick for windows 8.1? I am not sure why the windows tool does not recognise the refreshimage folder for copying onto the stick and, based on my previous experience with windows 8, the basic recovery usb that I can make does not contain the files that are needed when something goes badly wrong.
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Feb 16, 2013
I have the need to have Media Center Pack as a separate package so that I can install it without the Internet.
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Aug 7, 2014
I have a Dell laptop that came with Windows 8.1. (I guess it's not an "update" since it came with 8.1 out of the box.)
I just purchase a legitimate version of Windows 8.1 Pro (student) edition from the Microsoft store. I downloaded the installer and created both an ISO file and media drive on a USB stick.
My question is, can I somehow install only Media Center onto my 8.1 laptop without installing the entire 8.1 Pro operating system?
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Jan 21, 2013
I'm well aware that the gx270 is an older machine but I've upgraded it several times now with various hardware so I'm happy with it's performance. What Ii'm not happy with is it's inability to run W8 and Dell's lack of interest to keep up it's bios upgrades to adjust to new os or software. I've tried installing W8 and found that i hadn't got NX bit enabled on my processor.
I looked for it in the bios but couldn't find it so I ran coreinfo.exe and found my processor has nx bit capabilities but i can't turn it on or off in the bios. I've tried installing W8 from the setup in sources file but it failed on reboot with the same nx bit error code.
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May 20, 2014
I'm trying to reinstall win8 Pro w/ Media Center on an older Dell C2D system for a friend. She has no discs as she got it from her brother for x-mas a little while back and she's unable to get them as he lives out of state.
I used a program to extract the keys, but it seems that the media center add-on has overridden the pro key and it wont let me install windows. I noticed it gave me an internet explorer key that was different from the win8 key, but it rejected that too.
Is there a way to extract the original win8 pro key? I couldn't seem to find anything with google.
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May 1, 2013
I bought a dell 3521 laptop today. The first thing I did is backup the operating system to USD using the dell restore application. Then I installed the SSD and tried to restore my installation to the ssd. It fails because it says it can only be restored to a drive of 1TB (like the original hard drive.)
A restore dvd was not included in the system and I do not want to wait for 2 weeks untill I sort it out with dell to send me one. Any option in order to install windows 8 to the SSD without using the installation disk.
I thought of installing a previous windows licence I had (windows 7) , but when I try to install it from the bootable flash drive, it does not accept it as a bootable device. It must have something to do with the UEFI.
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Jun 22, 2013
Not sure if it's Lenovos only, but trying to migrate Windows 8 OEM to an SSD has been a huge pain in the ass. This process should not be as difficult as Lenovo/Microsoft has made it.
I purchased a Y400 along with a 256G SSD. I'd like to clean install Windows onto the SSD, I did not want to copy image. I went through forums for hours trying to put a recovery system on a usb with no luck (even with the instructions given by a Lenovo moderator on their website), I kept getting "missing partition drive". I broke down and paid Lenovo the ridiculous "shipping charge" of $59 for the recovery disks.
These are my steps so far:
-My SSD is installed and I removed the HDD (until Windows 8 was installed, I'd then format it)
-Put Disk 1 into the optical drive (Disk 1 states it's the format sequence and starting point for restore, Windows 8 actually on disk 2, I believe)
-Pressed the "Novo" button on the left side of the machine (gives options of Normal Startup, BIOS Setup, Boot Manager and System Recovery)
*FYI - Boot Manager lists: Windows Boot Manager and 2 EFI volumes (when HDD is plugged in, just the EFI's when uninstalled)
System Recovery only works with the HDD installed and it's Lenovo's One Key Recovery which just restores to a restoration point.*
Went into BIOS setup
Tabbed over to "Security"
Disabled the "Secure Boot"
Tabbed over to "Boot"
Changed the Boot Mode to "Legacy Support"
Changed Boot Priority to "Legacy First"
Saved then exited.
Pressed the "Novo" button once more, went into BIOS setup
Tabbed back to "Boot"
Boot device priority was now displayed with SATA ODD, SSD and Network Boot.
I reordered to boot from SATA ODD
Saved and exited
Upon restart, I pressed F12 (select boot device), and chose the SATA ODD
It went into a DOS looking screen and gives "No Bootable Device - Insert boot disk and press a key"
I've also tried variations of the above procedures for a few hours with no luck.
I have not tried to boot from "Lenovo Recovery System" (which is only available with the HDD installed), I figured it would default to the HDD and not let me chose to install onto SSD.
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Oct 22, 2012
I've been salivating at the idea on installing W 8-64 Pro on a Dell Optiplex 755 at work. But a sudden reality check came over me & I realize Windows 8 doesn't necessarily work on older machines. The Dell is a Vista era machine. So maybe W 7-64 Pro would be a better choice?
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Dec 1, 2012
I will install W8 enterprise on my dell latitude e6220. I got a dvd with the 32 bit enterprise iso and a txt file with the key. The txt file with the key says "works for pro and enterprise".
However, when I boot the dvd, it wont boot.. It only give me the blue w8 screen, but it wont go longer. A pop up says i need the 64 bit iso..
Can I download the 64 bit w8 enterprise iso from mdl and use my key..?? I suppose its an master key because the the company use the same key on hundred of w8 computers..
Next question: Is the language packs avabile in WU in enterprise?
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Jul 13, 2014
First my system is Inspiron 15z 5523
Can I install Windows 8 32-bit on it??
Because after purchasing it, it has Windows 8 64-bit x64-bit based processor,
What does that mean? and is it possible to install the x86 version?
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May 25, 2014
I have a Dell XPS 420 PC that I've upgraded to Windows 8. I'm now unable to connect my bluetooth headset.
How I can install an updated driver for the Media Card Reader and Bluetooth (its combined)?
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Nov 24, 2013
I've recently acquired a tablet to pilot with my company. It is a Dell Latitude 10 ST2, and my issue is I'm trying to install and upgrade to Windows 8.1 Enterprise, but having no luck so far.
I have the 32-bit version of Win 8 Enterprise on a USB, and when I get to the "Installing Windows 8.1 screen" it get to 35%, and then gives a popup that the "Windows 8.1 Installation Has Failed". I was trying to see if there was a real error message or log to tell me what the issue is, but I haven't been able to locate anything yet. I don't even make it to the following screen ....
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Jun 2, 2014
I tried updating to Windows 8.1 Update 1 and in didn't go through properly (it hard froze and crashed) and now won't boot past the BIOS. I cannot get into Windows and I cannot get into the Recovery Menu.
I tried recovery USB's and any I create either from a 3rd party or Windows itself results in loading to a black screen with a mouse cursor. Only one worked, Acronis (probably because its Linux) and it showed all the drives ruling out a hardware issue but sadly it cannot repair Windows.
So it seems I might be a victim of the black screen issue some had when moving to Update 1.... BUT the difference is I cannot boot into the recovery menu at all and any recovery media boots to a black screen.
How to get out of this screen and actually boot into anything which will allow me to try to fix the MBR or go back to a restore point.
I thought the point of recovery software was that it loads no matter how corrupted Windows is... obviously not! Something is stopping all of them booting properly.
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Nov 5, 2014
I have a brand new Xps 15, with 512 GB solid state hard drive.
I tried to install ubuntu in a dual boot mode reserving 60 GB on the hard drive as a partition for linux. The installation went fine but I wasn't able to boot windows anymore, so I decided to restore windows with the factory settings.
After the recovery only 480 GB are visible in the hard drive, whereas before trying to install linux the overall space on the hard drive was more than 500 GB.
How can I restore the previous disk format and space?
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Mar 20, 2014
I purchased a Dell Inspiron 15 pre-installed with Windows 8, then after I upgraded to 8.1. How do I make sure I have bootable disks or a backup copy of Windows in case there was a system failure since the PC didn't come with a copy of Windows in CD format?
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Jul 6, 2014
I installed Windows 8.1 enterprise on my Dell Inspiron 17R yesterday. Everything seems to be working great, except for one thing. I just noticed that pinch to zoom is no longer working via the touchpad. I came to rely on this feature quite a bit when running Windows 7. There are no issues in device manager, but under Mice it shows PS/2 compatible mouse instead of Synaptics touchpad. How to correct this and get my pinch to zoom back.
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Nov 25, 2013
My sister's laptop kept getting notifications telling her that windows needed more disk space. So I decided to have a look at it because it should have a 320GB HDD.
On my computer, the C drive was showing 1 GB free out of 50 GB, I opened disk management and noticed that there was 200 odd GB in unallocated disk space. I wasn't able to allocate it or do anything with it, so I tried to format or delete the partitions in a clean install instead.
When trying to clean install, there are three partitions that appear, one is the 50 gb one, the other is system reserve or something and the last one is the remainder, over 200GB.
I don't know why but I can't delete all the partitions, in fact I can't delete any of the three. Also windows will only let me install to the 50GB one, when I try to install to the larger one I get an error: 0x80300024
I understand that the partitions may be read only? Is there anyway to format the whole hard drive into one partition again. Currently I've got it installing windows 8 to the 50 gb one so I can at least get into windows.
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Jul 12, 2014
lately Iv'e been having trouble booting my windows 7 and decided that it's time to upgrade, I bought a copy ofr windows 8 64-bit from microsoft and burned it onto a disk using the windows 7 usb/dvd downloader. I was doing all this from a 32-bit and thus applied the bootsect.exe as needed. When i boot from the disk, everything runs smoothly. I insert the required code and select custom install.
At this point, i select the partitiion and proceed. as the installation proceeeds, it does not apear if the first phase of installation does anything, even after 5 minutes it stays at 0%. after it finaly switches to the next part, I wait again for the next phase, but it only throws up a message "windows cannot install required files. make sure all files required for installation are available, and restart the installation. error code 0x8007048F"
After multiple attempts I decided to reinstall windows 7, but now I get the same error.
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Jan 20, 2013
I have downloaded Windows 8 Pro 64-bit through the students/partner site and burnt it on a DVD. When I boot from it though I get many types of errors....the most common is 0xc0000098 that says that my PC needs to be repaired and that one or more files are missing or contain errors...I have also tried burning 3 different dvds with different programs to make sure it's not a program's fault but still with no results..
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Jun 12, 2013
I have inspiron 14r 5420 (with windows 8 ) . I have problems with the laptop after a few days and earlier i had did recover media to 2 CDs. Now during the boot it was verifying my laptop and it say that it would reset the pc to factory backup. Will this process require a format.
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Oct 28, 2013
I boughrt Inspiron 2350 2 weeks ago. And I updated to windows 8.1 soon. After then, Computer has not worked, so I would like to reinstall clean.
I would like to know how to get the recovery disk. And I tried the chat, but chat is always close.
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