Hardware Drivers :: Dell Inspiron 3521 - Burning Software Doesn't Detect Empty DVD

Dec 5, 2013

I have a Dell Inspiron 3521 with a DVD RW drive listed as "HL-DT-ST DVD+-RW GU70N" and I use Ashampoo Burning Studio 14. When I tried to burn a Video DVD after DVD authoring I get a warning saying "The inserted CD/DVD could not be detected". I tried other software too. They don't seem to detect the DVD too.

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Dell :: Inspiron 15 3521 - Uninstall And Reinstallation Of Windows 8

Apr 2, 2014

I recently bought a dell laptop(dell inspiron 15 3521), which comes with windows 8 O.S and I want to install windows 7 and Ubuntu as part of my research for 3 months.

So I have to uninstall windows 8 and of course I want windows 8 after some time(approximately 3 months) but I didn't get any windows 8 cd or key with it ,how to get through it?

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Dell :: Inspiron 3521 Laptop - Restore Factory Image

Aug 26, 2013

I have a Inspiron 3521 laptop and I am doing a factory restore as mentioned in this article. [URL] .....

But in the Step 9, 'select the backup you want to use in the list below', I get empty list. Does that mean my laptop doesn't have a factory image?

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Dell :: Inspiron 15 3521 - Webcam Not Detected When Updated To Windows 8.1

Oct 25, 2013

I have A Dell Inspiron 15 3521 And I Updated To Windows 8.1,And My Camera App Is Not Working! It Just Shows That Camera Not Detected! 

And The Bluetooth Is Also Not Working From Since The 8.1 Update! 

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Dell Inspiron 660 - Windows 8.1 Doesn't Load Past Welcome Screen

Dec 16, 2013

I have a 2 month old Dell Inspiron 660 running Windows 8.1.that came with windows 8 installed but I upgraded to 8.1 off the internet. Everything worked okay until I did a scan and cleaning with ccleaner. Pretty soon startup was very slow going from the Dell screen to the lock screen to the password screen to the windows welcome screen but windows would eventually load. Now the startup only goes to the welcome screen. That little circle of dots starts spinning and keeps on spinning but Windows never loads. Did I erase some registry files when I cleaned it?

I also wanted to know how load Dos from win 8.1 and how to boot win 8.1 in safe mode.

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Dell :: Inspiron 17R Laptop Doesn't Hibernate After Sleep Mode

Mar 29, 2013

I have an Insipron 17R, core i5 zm2410, NVIDIA Geforce 525m, win8 64bit and I'm experiencing a problem with the hibernation/sleep mode.

About 2 weeks ago my laptop went to hibernation mode after beeing in sleep mode for 2 hours while on battery (to advoid full battery drain).

Now it doesn't do it anymore but stays in sleep mode for the whole time and drains the battery.

I usually detach the power cable from the laptop over night because of the noise from the power adapter and the laptop always hibernated after beeing in sleep mode. I went over the configuration in power options and power plans, and even reseted and configured them again, without success.

The only changes that were made to the system are the important windows updates...

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Dell :: Inspiron N5110 Core I5 Freezes In Windows 8 - HDD Led Doesn't Blink

Nov 2, 2012

I installed Windows 8 RTM Pro in my Dell Inspiron N5110 (bios has been upgraded to A11).

After that I update windows and driver (I only have to install touchpad driver because windows detects all others).

It's great if I don't have: my dell get freezes randomly (sometimes it freezes after several hours use, or just after 15mins use). Everythings stop, mouse doesn't move, keyboard doesn't work, hdd's led doesn't blink. The only way to continue to use is hold button key to turn it off, and press it again to turn it on.

I tried this command in cmd bcdedit /set disabledynamictick yes, but it doesn't work.

This is the only issue I got in the way to Windows 8.

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Dell :: Inspiron N5110 - New Windows 8 TouchPad Doesn't Include New Gestures

Oct 25, 2012

My N5110 has Alps TouchPad, but latest drivers for Windows 8 but it seems that they don't include new features... Whats the point changing the version number of the driver and says its Windows 8 compatible?!

Why new gestures aren't included? When will they be included?

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Dell :: Inspiron 570 - Memory Card Reader Doesn't Work In Windows 8

Feb 16, 2013

I recently just upgraded to windows 8 and notice that my media card reader is not working. My usb works fine but when I try putting in my memory card on the slot, nothing happens. Is there a program I have to download or a driver??

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Dell :: Inspiron 7520 - Windows 8 Backup And Recovery Manager Doesn't Work

Apr 3, 2013

I have an Inspiron 7520 and uninstalled and reinstalled the new version of Dell Backup and Recovery Manager -- upgraded to premium to make sure that I would have full ability to use the program. Note: the old version didn't work at all -- hung up on backup, etc. I have rebooted.

When I try and open the Manager interface, I can't. All I get is the clock logo with the hand spinning. I cannot set the destination. I cannot select what I want to back up. I've tried this several times and just get the spinning clock which I end up ending through Task Manager. 

I have tried opening the Manager from the installed link on desktop, from my list of programs, from the Start menu, and from the tray icon. Nothing works.

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Dell :: 3521 Laptop - Installing Windows 8 On New SSD

May 1, 2013

I bought a dell 3521 laptop today. The first thing I did is backup the operating system to USD using the dell restore application. Then I installed the SSD and tried to restore my installation to the ssd. It fails because it says it can only be restored to a drive of 1TB (like the original hard drive.)

A restore dvd was not included in the system and I do not want to wait for 2 weeks untill I sort it out with dell to send me one. Any option in order to install windows 8 to the SSD without using the installation disk. 

I thought of installing a previous windows licence I had (windows 7) , but when I try to install it from the bootable flash drive, it does not accept it as a bootable device. It must have something to do with the UEFI. 

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Dell :: Inspiron 660S - Drivers For Win 8.1 OS

Nov 8, 2013

I have just upgraded to Win 8.1 (Pro) OS.

I have downloaded and installed new drivers for Win 8 (Pro) last year.

Are the drivers for Win 8 suitable for Win 8.1 PC?

May I know if Dell going to come up with new drivers for Win 8.1?

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Dell :: Inspiron 5520 Display Drivers

Feb 25, 2013

I have dell inspiron 5520 with win 8 pro . I have problem in display driver .

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Hardware Drivers :: Dell Inspiron 17R-5720 - No Power - No Lights

Jun 16, 2014

I'm currently working on a friend's Dell Inspiron 17R-5720 running Windows 8. The LEDs on the front (Status, Loading, Battery, WiFi) are all off, even when battery is installed, and AC adapter is plugged in.

I've checked his AC Adapter with a multimeter, and it shows it's giving off the correct amount of power. I've also tried a working charger from another computer, and it's still not being recognized. I did a bit of troubleshooting before taking it apart, thinking it would be the laptop's DC Jack, so I went and replaced that, only to find it still is acting up. I even tried to take the battery out, and plug it in just with the AC Adapter, but no luck.

Now I did get it to power up once (with the battery installed) for a few seconds, with the message, "this battery is temporarily disabled" as shown in this thread. I powered it down, but it refuses to power back up again. I don't want to say it's a bad motherboard, but that's what I'm starting to believe it is.

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Audio :: Windows 8.1 Doesn't Detect Any Sound Devices

May 7, 2014

Everything was ok with sound but now the computer doesn't detect any sound devices like amplifier, headphones, speakers, etc. The computer does find the audio card, but not devices.

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Windows 8.1 Doesn't Detect Phone (Lumia 1020)

Aug 28, 2014

Ever since the latest WP update (currently on WP8.1 Update, firmware 3051.50009.1424.0003) my Windows 8.1 PC doesn't detect my Lumia. I get "The latest device malfunctioned and Windows does not recognize it. There is also Unknown USB device (Device descriptor request failed) listed under Universal Serial Bus controllers in Device manager. Nothing under Portable devices section.

What I have tried:
- replacing usb cable (using original one) -> no luck
- soft reset phone -> no luck
- turning the phone off and plug it in -> no go
- manually uninstalling the device from device manager, restarting the PC and try again -> nope
- plugged brother's lumia 930 -> works like a charm

I've got access to laptop, plugging my phone there and the same problem happens at first - the device can't be recognized but a few moments later somehow it gets recognized and connected. The problem seems to be on my PC, need to completely removing all the Phone drivers (including registry entries) so I can install them fresh?

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Windows 8.1 Doesn't Detect Previous Hotfix Installations

Sep 13, 2014

For some reason Windows allows me to install Hotfixes that date back to August and even July! I know I installed those Hotfixes for a fact, but some recent updates reset all that. How to get the latest versions of everything at this point?

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Dell :: Inspiron 3537 - Can't Install 1705 Wireless And Bluetooth Drivers On Windows 8.1 Pro

Feb 6, 2014

I just bought a Dell Inspiron 3537 with 500 gb hard drive capacity, 4 GB RAM, no graphics card and came with UBUNTU as its OS. So I made a clean install of Windows 8.1 pro myself. All the drivers that have been provided by the site installed perfectly, except for the 1705 wireless and bluetooth driver. It says that the driver isnt for my platform .. wth :@I even tried checking my drivers via Intel and it says that it doesnt recognize my wireless card.

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Dell :: When Creating Recovery Media On DVD Disc Burning Engine Not Able To Start?

May 1, 2013

I am trying to create a recovery media for my Inspiron 15R laptop. I have followed the steps as per the instructions given in manual.I want to create the recovery media on DVD disc. I am selecting disc as the option but every time i m getting the error as " The burning engine was not able to start, please restart the application. I have wasted my whole day trying to create the recovery media...

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Hardware Drivers :: Dell Inspiron 1545 - Blank Screen After Installing Graphics Driver

Nov 14, 2013

I have a Dell Inspiron 1545, the screen is broke so I use an external monitor which doesn't project BIOS or Boot up so I cannot see anything. I found a thread on here that adds the Intel Graphics Driver for Mobile 4 Series for Windows 8 which I supposed would work on 8.1.

The link I installed:

Mobile Intel Series 4 and Intel HD Graphics 1st Generation. I installed it and restarted the laptop for the GUI to start.

But as I restarted, the screen was blank. I tried cycling through projection modes as I usually do, but this time It didn't work.

I have no clue of how to remove the driver to as I cannot see anything on the external monitor as I've tried it on 2.

I've tried booting into Safe Mode but as I've said, I cannot see anything on the screen so I'm not sure where I am.

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Hardware Drivers :: Video Hardware Error On Dell Inspiron 5521

Jan 24, 2014

I have dell inspiron 5521 with win 8 pre install The Problem is that there is a warning in "Control PanelAll Control Panel Items System" is "Your Windows Experience index needs to be refreshed" and when I try to refresh it will continue for some time and then shutdown in between with Pop Up warning "The Windows Experience index For Your System Could Not Be Computed". And when i try check for solution in action center under Maintenance,this step show me a error i.e

"Problem: Video hardware error. Files that describe the problem: WD-20140116-2008.dmp" ....

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Network / Sharing :: Windows 8.1 - Operating System Doesn't Detect Network Cable

Dec 15, 2013

I re-installed Windows 8 yesterday evening (thought it would be quicker than to cleanup and fix my old install) and then directly upgraded it to Windows 8.1. The problem I am experiencing is quite weird: The Operating System doesn't detect the network cable.

With that being said, do not jump straight to the "Did you turn it on and off again" questions. Here is what I have done so far:

Hardware-Side: Cross-check the cable with another computer --> Working fineCross-check the wall plug with another computer --> Working fineTest the connection with the BIOS's connection diagnostic utility --> Link detected

Software-Side: Checking if Windows was up to date --> Nothing to updateUpdating the motherboard's BIOS --> Not betterUpdating the LAN's drivers with the ones I found on the manufacturer's website --> Not better

I am wondering what is wrong with my installation. It was working A1 a few days ago, except for the issues I re-installed the operating system for.

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Dell :: How To Delete All Junk And Empty Deleted Files In Email In Windows 8

Jul 12, 2013

I can seem to delete or empty the file of my deleted or junk emails. I can individually do them by clicking the trash button, but then they go to the trash and I can empty that unless I go through each one.  I don't have time to do this on 50-100 emails a day!  I can empty through outlook but they are still in my windows 8 mail! 

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Hardware Drivers :: Windows 8 X64 Can't Detect Any CD

Jul 12, 2014

Whenever I insert any Cd or DVD to my drive i get "Please enter a disc to H:/" ... I also tried Microsoft Troubleshooter but it didn't worked. My computer not even detect my CD.

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Hardware Drivers :: Windows 8 PC Won't Detect Samsung Galaxy S2

Jan 14, 2013

I've used multiple usb hook-ups so I know its not a bad cable. I've tried searching for the device/ adding it manually nothing will work. I've also tried using different USB ports, no luck.

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Hardware Drivers :: USB Ports Don't Detect Connected Devices?

Apr 22, 2014

Whenever I try to connect my flash drive, phone or digi cams. It can't detect anything then I saw this in device manager, is this the culprit?

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Audio :: Creative Drivers For X-Fi Cards And Unable To Detect Supported Product

Jul 17, 2014

When attempting to install Creative drivers for X-Fi cards you may receive this message:

"unable to detect supported product"

and of course that's as far as you get.

To resolve this issue:

1. Uninstall the current drivers.
2. Shutdown and power off. Physically remove the audio card.
3. VERY IMPORTANT STEP: Boot at least once with the audio card removed.
4. Shutdown and power off. Re-install audio card.
5. Bootup. Re-install drivers.

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Dell Inspiron 17R SE - How To Transfer OS To SSD

Jul 30, 2013

I recently purchased a Dell Inspiron 17R SE.

The first thing I wanted to do to it was transfer the OS to an SSD, and use the 1TB drive that came with the computer as a data drive.

I wanted to shrink the C: OS partition so it would fit on my SSD but the Windows Shrink Partition tool wouldn't let me due to unmovable files.

I tried using the Windows 7 File Recovery backup tool to do a backup. With over 500 GB space on my backup drive and only 65 GB used on the 1Tb drive I was backing up, it kept telling me not enough disk space. Eventually I gave up.

I opted to install EaseUS TODO Backup and tried to backup the the whole 1TB drive. It raised an error indicating too many unnamed partitions. I opted to backup only the C: OS and the EFI System partition - leaving 3 oem hidden partitions not backed up as I wasn't going to do anything to them anyway. It worked.

I used EaseUS Partition Master to shrink the C: OS partition to 120 GB. Worked again.

I thought now would be the time to generate the Windows backup - created an image OK. Afterward however, it failed to generate the system recovery disk indicating some invalid parameter error. This was concerning. I went to the Dell Backup and Recovery tool and it told me it couldn't find the recovery partition. Not good again.

In disk management, all partitions are still there. I'm pretty sure the 3 OEM hidden partitions (40Mb, 500Mb, and 14.73Gb) had names in brackets like 'Healthy (Recovery Partition)', ... They all just say 'Healthy (OEM Partition)'. I'm guessing EaseUS Partition Master messed up their names and/or messed with their content.

At this point, the computer still works fine, and on the second pass I was able to backup the entire drive using EaseUS TODO Backup. I can't use the Dell or Windows backup utilities. I'm not sure what mess I created by messing up the 3 oem partitions, or if I can recover somehow.

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Dell Inspiron 5720 Won't Boot?

Jun 25, 2013

Diagnostics says all is fine no problems found. I can boot to bios... cant boot to safe mode.

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Dell :: Inspiron 15 7537 Crashed By Itself?

Jul 17, 2014

My dell Inspiron 15 7537 crashed by itself yesterday.

It wants to restart and repair itself but every time it does it fails and tries again.

What should/can I do to repair it?

Or should I just try to install windows 8 again? And how do I do that?

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Dell PC Inspiron 600 - Win 8 / 7 Dual Boot Gone Wrong

May 19, 2014

I was wanting to dual boot a Dell pc inspiron 600 with win 8. I thought I will breeze through it like I used to circa WXP/Vista/W7 and didn't research what changes there might be with Windows 8. I have focused my attention more on Android and I really should have done that research.

I hadn't backed up externally docs that I needed to save - so I will remove the drive and copy the contents to my laptop to be on the safer side. So the first wrong move has led to missteps.

I downloaded Easus and created a blank disk space before the current active partition instead of behind it. I thought I needed to have win 7 in the first partition. Before rebooting I also installed a popular freeware boot selection manager (I totally forget the name but I know some most will know the one I am referring to EDIT: ***EasyBCD*** ). It gave me a warning that no bootable system was selected. I kept editing to point it to current Windows 8 but nothing changed. It also warned me that my pc might not boot. I thought I will fix it to a bootable drive with my old discs-Ultimate boot cd, CPM, etc. Easus performed creation of the new partition and then trouble started. It refused to boot.

None of my discs are working as they did before Windows 8. on UBCD Fdisk cannot find any partition it can make active. I decided not to write an new MBR. My windows 7 install CD is giving me the "Windows cannot be installed to Disk 0 Partition X" details ->"The selected disk is of the GPT partition style."

Here are the partitions

My questions are: At this point I don't mind to have only windows 7 installed or if this situation is salvageable a dual boot then I don't have to remove the drive to copy the docs. I can just boot into 7 (which is what I mainly want to use) and just have access to Windows 8 partition from there to access my docs. I would prefer not to pull the drive out if I can avoid it but only if I know for sure what I am doing.

Second question : I believe partition 3: 489GB is the newly created one and Part 4 OS would be the Wind 8 partition. How can I know for sure that this is the wind 8 partition?

If I format the partition 3: 489GB will windows now allow for windows 7 to be installed?

Is there any way I can fix windows 8 partition to boot?

Lastly the basic question is how do I fix this error so that I Can install windows 7?

I don't have any pre-created OS discs of Windows 8. My current laptop is a toshiba win 7.

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