Windows 8.1 Doesn't Detect Phone (Lumia 1020)
Aug 28, 2014
Ever since the latest WP update (currently on WP8.1 Update, firmware 3051.50009.1424.0003) my Windows 8.1 PC doesn't detect my Lumia. I get "The latest device malfunctioned and Windows does not recognize it. There is also Unknown USB device (Device descriptor request failed) listed under Universal Serial Bus controllers in Device manager. Nothing under Portable devices section.
What I have tried:
- replacing usb cable (using original one) -> no luck
- soft reset phone -> no luck
- turning the phone off and plug it in -> no go
- manually uninstalling the device from device manager, restarting the PC and try again -> nope
- plugged brother's lumia 930 -> works like a charm
I've got access to laptop, plugging my phone there and the same problem happens at first - the device can't be recognized but a few moments later somehow it gets recognized and connected. The problem seems to be on my PC, need to completely removing all the Phone drivers (including registry entries) so I can install them fresh?
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Mar 16, 2014
I've got a Lumia 1020 and I'm trying to connect via Bluetooth to a windows 8.1 device. I'm able to pair the devices, but as soon as that process is complete, the connection drops. On my phone, I can tap on the name of my computer, and it will reconnect, but it lasts for literally 3 seconds, before dropping the connection again. I've tried connecting to both my Surface RT and my windows 8.1 ultrabook with the same result. The phone will connect to my car stereo just fine, and I never have to do anything with it. Is there some sort of protocol that's missing in Windows 8 to allow phones to connect via Bluetooth? My main use for this would be music streaming, and using my tablet as a hands free device.
My eventual plan is to mount my Dell Venue 8 Pro in my car as a carpc, so I would like to figure this out somehow. I've tried disabling the Microsoft Bluetooth enumerator, and strictly use the Intel Bluetooth 4.0 adapter, but still, the same thing happens. I can't even stream music from my phone.
I should also mention that I've tried connecting an android phone with the same outcome
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Mar 22, 2014
i am using nokia lumia 720, is it possible to install android os on my phone. if so what are the procedures
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Sep 6, 2014
I have windows 8.1 and when i plug in my nexus 4, it appears a small window that asks me what i want to do with the device. When i click on it , the only option i have is "take no action" and doesn't open it. my pc sees the device but it doesn't open it.
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May 7, 2014
Everything was ok with sound but now the computer doesn't detect any sound devices like amplifier, headphones, speakers, etc. The computer does find the audio card, but not devices.
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Sep 13, 2014
For some reason Windows allows me to install Hotfixes that date back to August and even July! I know I installed those Hotfixes for a fact, but some recent updates reset all that. How to get the latest versions of everything at this point?
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Dec 5, 2013
I have a Dell Inspiron 3521 with a DVD RW drive listed as "HL-DT-ST DVD+-RW GU70N" and I use Ashampoo Burning Studio 14. When I tried to burn a Video DVD after DVD authoring I get a warning saying "The inserted CD/DVD could not be detected". I tried other software too. They don't seem to detect the DVD too.
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Dec 15, 2013
I re-installed Windows 8 yesterday evening (thought it would be quicker than to cleanup and fix my old install) and then directly upgraded it to Windows 8.1. The problem I am experiencing is quite weird: The Operating System doesn't detect the network cable.
With that being said, do not jump straight to the "Did you turn it on and off again" questions. Here is what I have done so far:
Hardware-Side: Cross-check the cable with another computer --> Working fineCross-check the wall plug with another computer --> Working fineTest the connection with the BIOS's connection diagnostic utility --> Link detected
Software-Side: Checking if Windows was up to date --> Nothing to updateUpdating the motherboard's BIOS --> Not betterUpdating the LAN's drivers with the ones I found on the manufacturer's website --> Not better
I am wondering what is wrong with my installation. It was working A1 a few days ago, except for the issues I re-installed the operating system for.
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Nov 14, 2012
I've just upgraded to brand new HTC 8X Windows Phone 8 but I've had to continue using iPhone as my Audi Car Phone System does not see contacts in its Phone Book when connected via bluetooth with my new phone. Phone book access works fine with iPhone4
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Jan 11, 2014
Laptop: HP 15 n028US. Just purchased and all Windows updates installed.
I installed the recommended full driver from the HP website and it doesn't work. The printer does appear on the list of printers, but it doesn't work. I followed the recommendation to only plug in the USB cable when prompted and it appeared that the installation was successful. I tried a recommendation found in another forum to install the Windows 7 driver. That didn't work either.
Looking for driver that will work?
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Aug 16, 2014
Does the Nokia Lumia Icon can be updated to 8.1 yet?
I do not want to buy it unless I know and I have been to At+T Verizon and called each. I also have used the web for information. I still cannot get a definitive answer. I could not get through to Nokia or Verizon tech support.
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Jun 1, 2014
I am not sure if this is the right directory to post this. Anyway, I have a Nokia Lumia 520 on a Windows Platform. The problem I am getting is:
Everytime I run a application, such as a game, the speaker starts "Buzzing", but if the volume its put to 0% everythings ok.
How to get rid of the buzzing during applications.
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Sep 15, 2014
I perchased a Nokia Lumia 1320 a week before.In my country internet via sim card is expensive..that's why I decided to upgrade my phone by wifi. I downloaded a softwere (connectify) to built a wifi network with my laptop and it working fine for my other Nokia phones (5800 and C5-03).But my Lumia did not find any wifi.I tryed to change some settings in wifi properties but it didn't work for me.In my works place there is a wifi network visible to all persons.But there also Lumia does not showing any network
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Nov 18, 2013
[Q] Is it possible to have Multiple WhatsApp Accounts on lumia?
In rooted android phone we can create data profiles and maintain more than one whatsapp account. Is there any way to have two whatsapp accounts on nokia lumia phone?
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Jun 4, 2014
The light sensor on my phone is broken so whenever I get a call the screen just goes black while I am talking and I can't put it on speaker or anything. How can I fix this??
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Aug 19, 2013
So recently my windows 7's some system files got corrupt . won't start after windows logo (when the arrow shows up=>always bsod, even in safemode). so I decided to format C and install fresh windows 8.
Then I had four partitions C:windows(7) D:Softwares E:Games F:Mix Stuff.
My plan was to format C (of course for windows 8) and D (as C had only 20Gb space so I thought I would also format D 46Gb and give C 45Gb and D 20-21Gb as it was useless to me and contained only a bunch of crappy softwares ). Well, it FAILED here's how. after formatting C and D I deleted them thinking that boths unallocated space will merge. but it DID'NT.
After deleting I tried creating new partition on D but it FAILED "we cannot create create new partition" . Then I did same thing with C and it WORKED. I had to give it again 20Gb (maximum) - NO CHOICE. Then I installed Windows 8 on C. (thinking I will later format D on desktop)
Now here's the scenario : I DO NOT WANT TO FORMAT E: AND F: AS IT CONTAINS MY PRECIOUS DATA. After the startup config, 'Startup' came up I went to Desktop then Computer and then what????
WHERE THE HELL ARE OTHER PARTITIONS????????
Only C: I found there 7.67Gb free of 19.5GB.
Where are others gone .
I went to disk management and saw only (C:) other 138Gb (something) was unallocated space. Then I booted my pc from windows installation usb and on the drive screen I saw C 19.5-20Gb and Unallocated space 138Gb.
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Jul 12, 2014
Whenever I insert any Cd or DVD to my drive i get "Please enter a disc to H:/" ... I also tried Microsoft Troubleshooter but it didn't worked. My computer not even detect my CD.
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Aug 8, 2013
Is it possible to have instagram on a windows phone?
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Nov 17, 2012
I am trying out Xbox Music and a Lumia 920. I am downloading songs from Xbox Music and creating playlists, but it never shows up Windows 8 desktop. When I add songs and playlists on my desktop, they show up on the Lumia 920.
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Jul 22, 2012
I have found myself more addicted to my laptop since I installed win 8 on it. Everything I read in the past about win 8 being more for touch screens I was like well I'm not going to upgrade my pc then but now that I have it i'm actually really liking it.
I like the whole metro side of win 8, I mean it really has me thinking. If I can have the same on all my devices I just may dump my Iphone and ipad. I'm assuming the apps on the desktop will be the same for the win 8 phone right? If that is the case, see you later apple I never cared for you much any way...
I have to be honest I don't like switching back to the desktop, I'm sure the desktop will be gone by win 9 or 10 once win eight takes off and third party software goes to the metro side.
One last thing I like to note is if Microsoft promotes win 8 for the phone, tablet and pc all together instead of saying win eight is for touch screens they blow this thru the roof!
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Jan 14, 2013
I've used multiple usb hook-ups so I know its not a bad cable. I've tried searching for the device/ adding it manually nothing will work. I've also tried using different USB ports, no luck.
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Jul 29, 2014
I've recently encrypted my main drive, and all is well. However, I would like to be able to encrypt one of my data drives as well and bitlocker isn't even detecting the drive's existence under "Fixed Drives"
I'm on windows 8.1 machine, the encrypted main drive is a SSD drive, and the data drive is a regular WD spinning drive SATA drive. I would like to have the WD data drive encrypted as well...
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May 8, 2014
I am using Windows 8.1x64 in UEFI mode. My motherboard is Gigabyte H77M-D3H. My hard disk is configured to use AHCI. A few days back I needed to use system restore from my repair disk because of a system crash. To my horror when I selected System Restore from my Windows repair disk it showed-:
"To use System Restore, you must specify which Windows Installation to restore. Restart this computer select an operating system, and then select system restore."
Now I don't have multiple Windows installations but I do have Debian Linux x64 dual booted with Windows 8.1. the Debian Linux also boots in UEFI mode. Is this problem caused by the fact that I am dual booting ? Has Linux dual booted, check if you can system restore from the windows repair disk.
I can perform a system restore from the inside of the OS fine. But I need it working from the outside also. What I have tried is running diskpart from the repair disk and selecting my partition on which Windows is installed and then running system restore but this had no effect. Can I boot up windows and then select to boot from my CD ? Like, before Windows completes booting I can have the repair disk boot up or something. Could it be that I am booting my CD in legacy rather than UEFI ?
PS-: My Windows 8 was upgraded from an installation of Windows 7. But I have already deleted the Windows.old folder in C drive.
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Sep 16, 2014
Having Internet connection issues--sometimes I can connect, but only get "2 bars," other times nothing. I am using a wireless router, and have another computer connected to it, and I get the internet with no problems on the other one. Couldn't download TSG SysInfo on computer with problem.
Microsoft Windows 8.1 Home Premium
Dell All-In-One Desktop Computer
Intel Core i3-3240T CPU @2,90GHz 2.90 GHz
4 installed RAM
64-bit operating system, x64-based processor
Antivirus: avast! Antivirus, Updated and Enabled
Steps I have taken: Troubleshooted connection, and received the following error: windows could not automatically detect network's proxy settings. Ran "network troubleshooter" and I think it reset the connection and said all was fine.
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Aug 12, 2014
Why wont my Windows 8 phone come up on my Windows 8 tablet's Desktop in File Explorer by a USB connection. It did once, but no more.
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Mar 29, 2014
How I have my phone set up:
Phone is Nokia Lumia 520 - ATT
I have 2 groups of contacts, which are 'family' and 'common contacts'. I pull all contacts from outlook online and facebook, in addition to the phone itself. So family and common contacts do not have all my contacts listed in them, because there are quite a few.
These contact 'boxes' tell me who has texted me in the past, by saying 'New Message', etc. Also, my lock screen tells me if I have missed texts, calls, etc.
Pic of Contacts box:
Pic of lock screen
I have more than 7 messages listed on the lock screen that I cannot find the source to. They aren't in my family or common contacts or it would display 'new message' in the green box, so they must be from someone else in my address book. Also, whenever someone who is not a family or common contact messages me, I get the message, but no notification except on the lock screen (which says how many new messages I have, but not who from).
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Dec 21, 2013
Our effort to build great software never stops. That's why we periodically release updates for Windows Phone 8 to add new features that maximize your phone's performance. Below is a summary of what we've included in each update so far. The most recent update is listed first. The longer number refers to the Windows Phone operating system (OS) version.
Updates to Windows Phone 8 are cumulative, so when you install the latest update, you'll also get all the previous updates (if your phone doesn't have them already). Only updates that apply to your phone will be downloaded and installed.
When it's available, we'll also pass along software from phone manufacturers that improves the performance of specific phone models. If you have questions about what's included in a phone manufacturer update, contact your phone manufacturer.
See How do I update my phone software? to learn how to install updates or check if there's an update available for you to download.
See: Windows Phone 8 update history | Windows Phone How-to (United States)
Tip How to Check for and Install Windows Phone Software Updates
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Aug 9, 2014
How do I upload video from Windows 8.0 on my phone to the Onedrive?
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May 30, 2013
i have a windows 8 laptop and was woundering why i cant use a app like Pandora for my laptop . its in your windows phone app sotre but not for the laptop store? i don't understand why. both are the same . or is it the app itself only going for windows phone? i would love to get all access to all apps on windows phone for my laptop. ty
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Nov 3, 2013
How would you verify windows 8.1 without a phone and email. Not talking about activate.
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Apr 24, 2014
So I'm trying to run dual OS on my new windows 8 machine. I made a bootable Ubuntu 14.04 usb stick using Rufus, disabled secure boot and proceeded in attempting to install the system. However, (settings->general->advanced startup->use a device) won't detect my bootable USB. It won't boot from it at startup either, no matter how much I fiddle with the UEFI settings.
Well, I guess that is not entirely true, as I managed to get it to boot and install ubuntu after switching the UEFI boot settings to legacy boot. But windows 8 does not work under that option, so I'm having to go and change the UEFI boot setting every time I wish to use a different OS.
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