Hardware Drivers :: Dell Inspiron 17R-5720 - No Power - No Lights
Jun 16, 2014
I'm currently working on a friend's Dell Inspiron 17R-5720 running Windows 8. The LEDs on the front (Status, Loading, Battery, WiFi) are all off, even when battery is installed, and AC adapter is plugged in.
I've checked his AC Adapter with a multimeter, and it shows it's giving off the correct amount of power. I've also tried a working charger from another computer, and it's still not being recognized. I did a bit of troubleshooting before taking it apart, thinking it would be the laptop's DC Jack, so I went and replaced that, only to find it still is acting up. I even tried to take the battery out, and plug it in just with the AC Adapter, but no luck.
Now I did get it to power up once (with the battery installed) for a few seconds, with the message, "this battery is temporarily disabled" as shown in this thread. I powered it down, but it refuses to power back up again. I don't want to say it's a bad motherboard, but that's what I'm starting to believe it is.
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Jun 25, 2013
Diagnostics says all is fine no problems found. I can boot to bios... cant boot to safe mode.
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May 17, 2013
My dell inspiron 15r 5521 when it shuts down it'd screen goes off but the lights stay on for about three minutes when the screen has gone off the only way to completely get the lights to go off is to hold down the power button for like ten seconds I know it's not good for it but sometimes when I'm in a hurry I have to this computer is like three weeks old so what's wrong with it also how do I keep wifi on when closing the lid is there a registry hack for that? And what is fast boot ....
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Jan 15, 2013
I want to download my bios update (A14) and 'Intel rapid storage' (11.6.0.1030, A02) for my inspiron 5720 but i've this message when i want download it
"Sorry, the requested file could not be downloaded.
Invalid File I.D. The file does not exist."
this is the link here : [URL] .........
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May 23, 2014
Been running the upgrade to 8.1 from a factory installed Win 8 system on my Dell 5720 laptop. Download took quite long and now installation is taking even longer. It went through multiple steps on the Dell logo splash screen starting with "Getting Ready". Then it went to "Setting Up". Another lengthy time period. Now its doing "Setting up a few more things" and has been hung at 28% for over an hour. Hard drive activity very low and sporadic.
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Nov 8, 2013
I have just upgraded to Win 8.1 (Pro) OS.
I have downloaded and installed new drivers for Win 8 (Pro) last year.
Are the drivers for Win 8 suitable for Win 8.1 PC?
May I know if Dell going to come up with new drivers for Win 8.1?
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May 4, 2013
I have a pretty good keyboard at my pc and i am sure that nothing rong with it but some times it just stop working, and the all the lights turn off with no warning, after that, about 1-2 min the keyboard just keeps pressing up to 10 sec the key I press...
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Feb 25, 2013
I have dell inspiron 5520 with win 8 pro . I have problem in display driver .
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Jul 17, 2014
I have a new desktop. A dell Precision T7610 with win 8.1 pro x64. I installed APC Powerchute personal edition last weekend. Went out of town and last night came home and noticed I had no power icon on the task bar. I am not sure if this started right away or not. I do like to change the power plan from balanced to high power depending on what I am doing. I can do through control panel, but I figure I should fix why I do not have the icon on the task bar now.
I tired uninstalling powerchute and it failed. I then re-installed and installed. Now power icon.
In the task bar, customize icons, and then turn systems icons on and off, the power icon is set to off but I cannot set it to on. Under customize icons, if I try to set to show icons, it says it is not active.
unfortunately I do not have a restore point before last night. Not sure if I never had any (new machine) or if some how they got deleted.
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Feb 6, 2014
I just bought a Dell Inspiron 3537 with 500 gb hard drive capacity, 4 GB RAM, no graphics card and came with UBUNTU as its OS. So I made a clean install of Windows 8.1 pro myself. All the drivers that have been provided by the site installed perfectly, except for the 1705 wireless and bluetooth driver. It says that the driver isnt for my platform .. wth :@I even tried checking my drivers via Intel and it says that it doesnt recognize my wireless card.
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Nov 14, 2013
I have a Dell Inspiron 1545, the screen is broke so I use an external monitor which doesn't project BIOS or Boot up so I cannot see anything. I found a thread on here that adds the Intel Graphics Driver for Mobile 4 Series for Windows 8 which I supposed would work on 8.1.
The link I installed:
Mobile Intel Series 4 and Intel HD Graphics 1st Generation. I installed it and restarted the laptop for the GUI to start.
But as I restarted, the screen was blank. I tried cycling through projection modes as I usually do, but this time It didn't work.
I have no clue of how to remove the driver to as I cannot see anything on the external monitor as I've tried it on 2.
I've tried booting into Safe Mode but as I've said, I cannot see anything on the screen so I'm not sure where I am.
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Dec 5, 2013
I have a Dell Inspiron 3521 with a DVD RW drive listed as "HL-DT-ST DVD+-RW GU70N" and I use Ashampoo Burning Studio 14. When I tried to burn a Video DVD after DVD authoring I get a warning saying "The inserted CD/DVD could not be detected". I tried other software too. They don't seem to detect the DVD too.
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Jan 24, 2014
I have dell inspiron 5521 with win 8 pre install The Problem is that there is a warning in "Control PanelAll Control Panel Items System" is "Your Windows Experience index needs to be refreshed" and when I try to refresh it will continue for some time and then shutdown in between with Pop Up warning "The Windows Experience index For Your System Could Not Be Computed". And when i try check for solution in action center under Maintenance,this step show me a error i.e
"Problem: Video hardware error. Files that describe the problem: WD-20140116-2008.dmp" ....
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Jul 30, 2013
I recently purchased a Dell Inspiron 17R SE.
The first thing I wanted to do to it was transfer the OS to an SSD, and use the 1TB drive that came with the computer as a data drive.
I wanted to shrink the C: OS partition so it would fit on my SSD but the Windows Shrink Partition tool wouldn't let me due to unmovable files.
I tried using the Windows 7 File Recovery backup tool to do a backup. With over 500 GB space on my backup drive and only 65 GB used on the 1Tb drive I was backing up, it kept telling me not enough disk space. Eventually I gave up.
I opted to install EaseUS TODO Backup and tried to backup the the whole 1TB drive. It raised an error indicating too many unnamed partitions. I opted to backup only the C: OS and the EFI System partition - leaving 3 oem hidden partitions not backed up as I wasn't going to do anything to them anyway. It worked.
I used EaseUS Partition Master to shrink the C: OS partition to 120 GB. Worked again.
I thought now would be the time to generate the Windows backup - created an image OK. Afterward however, it failed to generate the system recovery disk indicating some invalid parameter error. This was concerning. I went to the Dell Backup and Recovery tool and it told me it couldn't find the recovery partition. Not good again.
In disk management, all partitions are still there. I'm pretty sure the 3 OEM hidden partitions (40Mb, 500Mb, and 14.73Gb) had names in brackets like 'Healthy (Recovery Partition)', ... They all just say 'Healthy (OEM Partition)'. I'm guessing EaseUS Partition Master messed up their names and/or messed with their content.
At this point, the computer still works fine, and on the second pass I was able to backup the entire drive using EaseUS TODO Backup. I can't use the Dell or Windows backup utilities. I'm not sure what mess I created by messing up the 3 oem partitions, or if I can recover somehow.
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Jul 17, 2014
My dell Inspiron 15 7537 crashed by itself yesterday.
It wants to restart and repair itself but every time it does it fails and tries again.
What should/can I do to repair it?
Or should I just try to install windows 8 again? And how do I do that?
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May 19, 2014
I was wanting to dual boot a Dell pc inspiron 600 with win 8. I thought I will breeze through it like I used to circa WXP/Vista/W7 and didn't research what changes there might be with Windows 8. I have focused my attention more on Android and I really should have done that research.
I hadn't backed up externally docs that I needed to save - so I will remove the drive and copy the contents to my laptop to be on the safer side. So the first wrong move has led to missteps.
I downloaded Easus and created a blank disk space before the current active partition instead of behind it. I thought I needed to have win 7 in the first partition. Before rebooting I also installed a popular freeware boot selection manager (I totally forget the name but I know some most will know the one I am referring to EDIT: ***EasyBCD*** ). It gave me a warning that no bootable system was selected. I kept editing to point it to current Windows 8 but nothing changed. It also warned me that my pc might not boot. I thought I will fix it to a bootable drive with my old discs-Ultimate boot cd, CPM, etc. Easus performed creation of the new partition and then trouble started. It refused to boot.
None of my discs are working as they did before Windows 8. on UBCD Fdisk cannot find any partition it can make active. I decided not to write an new MBR. My windows 7 install CD is giving me the "Windows cannot be installed to Disk 0 Partition X" details ->"The selected disk is of the GPT partition style."
Here are the partitions
My questions are: At this point I don't mind to have only windows 7 installed or if this situation is salvageable a dual boot then I don't have to remove the drive to copy the docs. I can just boot into 7 (which is what I mainly want to use) and just have access to Windows 8 partition from there to access my docs. I would prefer not to pull the drive out if I can avoid it but only if I know for sure what I am doing.
Second question : I believe partition 3: 489GB is the newly created one and Part 4 OS would be the Wind 8 partition. How can I know for sure that this is the wind 8 partition?
If I format the partition 3: 489GB will windows now allow for windows 7 to be installed?
Is there any way I can fix windows 8 partition to boot?
Lastly the basic question is how do I fix this error so that I Can install windows 7?
I don't have any pre-created OS discs of Windows 8. My current laptop is a toshiba win 7.
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Jun 13, 2013
I have a new laptop with Windows 8 and I really like it. I also have an older Dell Inspiron 1521 with an AMD 64 bit processor, 4 gig of RAM and a 160 gig SSD. It runs Win7 just fine and I believe it will run Windows 8. My new laptop came with 8 installed so I don't have a box to check the low end specs for running 8. I have Linux on it now and I would like to run both. It boots in to Linux in 20 seconds, about the same time as my new Windows 8 laptop.
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Nov 20, 2013
Hey I just got a brand new Dell Inspiron with Windows 8 (got it yesterday). In the power options I have the settings set to sleep when closing the lid of the laptop, but the computer seems to always turn off. When I open the lid, my computer is completely off and I have to press the power button to turn it back on and wait for windows to reload.
This is not a battery problem as it happens even when plugged in. I have also tried using the command prompt "powercfg /hibernate on" but it hasn't fixed anything.
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Mar 31, 2013
I own dell inspiron 14z and i tried to install windows 8 on the 32SSD drive, i turned SATA controller to AHCI and installed the OS. Windows was booted ones and it was all fine but when i restarted the computer it consistently led to the screen "your pc ran into problem and needs to restart...." I tried turning back to ISRT and same, I reinstalled windows and turn the acceleration of but after installing the driver an error was occurred says "your computer does t meat the minimum requirements....".
I turned back to ISRT and tried to install the windows again but it could not find the hard drive even after browsing through usb (it was loading and loading but didn't find anything) and now i really don't know what to do...
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Oct 8, 2013
I have a Dell Inspiron One 2330, which had Windows 8 Pre Installed, one fine day it stopped booting windows 8...
No matter, I had the recovery media... I made a full system restore... and nothing... it still does not boot.
Black screen after windows logo.
Dell Diagnostics accused no trouble whatsoever, all the tests performed successfully.
After a lot of tinkering, I managed to go back to Windows 7, the system runs fine, but I am running a trial license of Win 7, as I have not yet bought a license (I actually tried restoring the system using the Dell generated backup disks AND the Windows 8 OEM Disk, provided after those did not work).
What could be preventing Windows 8 from booting, since neither the installation fails, nor the HDD acuses any problem?
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Dec 15, 2012
I have an Inspiron One 2305 All in One with touch display and was planning to upgrade to Windows 8. However, I just noticed on the Dell Support site that they do not support the upgrade, and thus, don't recommend owners of this computer doing the upgrade.
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Feb 8, 2014
I purchased a dell inspiron 5521 a few months back but i didn't get any windows 8 CD with it. I have to reinstall my windows, but when i try to do it with my friend's original windows CD, error says product key entered is different. I don't even know the product key for my windows 8.
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Sep 21, 2013
I'm trying to figure out if my Dell Inspiron N4010 has full compatibility with Windows 8. I downloaded the Windows 8 Upgrade Assistant. The two issues I have are Secure Boot and was touch capabilities my Dell Computer has if I decide to upgrade to Windows 8.
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Jul 21, 2013
I am using Windows 8 on Dell Inspiron N5110 15R laptop. I had to upgrade my BIOS so as to install and use the most recent operating system, Windows 8. I was Windows 7 user and had to clean install Windows 8. In Windows 7, I was very much familiar with safe mode, but today, when I booted Windows 8 into safe mode (Using PC Settings, Advanced Startup etc.), and I selected "Safe Mode With Networking" on restart, and then a blue Windows logo appears with waiting dots circling, and after that the screen is just black, and even after waiting for quite some time, it is still there, as it "freezed"
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Mar 7, 2014
I have a Dell Inspiron 530 and I cannot get WOL to work.
I have installed a new TP-LINK TG-3468 Network Card, which supports WOL.
Remote Wake Up is enabled in the BIOS, as are the usual required settings on the Network Card properties.
However whenever I hibernate, sleep, or shutdown my PC, the lights switch off on the Network Card so it is no longer receiving a connection.
Running Windows 8.1 - have also disabled Fast Startup .
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Jan 4, 2013
Here is my problem.
I've edited the host file with notepad with administrator permissions
192.168.118.129 localhost
But localhost is still resolving 127.0.0.1
I am not using a proxy. I had McAfee (Firewall, antivirus) but I uninstalled it.
I don't have any program like box.com / dropbox, IIS, Apache installed yet.
I tried to temporary disable some service but without success.
My Laptop is a Dell Inspiron by the way.
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Nov 13, 2013
Since I've updated to 8.1 my laptop is taking a long to boot up and when it finally does load it's slow as hell.
I'll then be playing Football Manager and when I hit the windows key to go back to my desktop it freezes. I've tried opening task manager and that freezes too, the only thing that functions properly is the metro screen.
I thinking it's a compatibility issue with a program that's causing it.
Specs:
Dell Inspiron 7250
Intel Core i7 3612QM @2.10GHz
6gb RAM
Windows 8.1 Pro
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Aug 15, 2014
Yesterday, I restored my Inspiron 15 to it's factory settings. Post-reset, I installed all drivers for Windows 8 directly from the Dell website except for the AMD driver which I took from the AMD website (just wanting to get the latest directly from the source, I guess). I also used that "Dell Detect" thingy to make sure I have all the latest drivers for everything.
After installing, everything worked great, but I realized that when the display turns off / when I shut down the laptop / when I close the lid, it does not turn off the computer or hibernating it or making go to sleep - it just keep running but there is no display, total darkness. Trying to press the power button / F4-F5 / any other button-pressing related solution did not work, only hard-reset.
Googling this issue, I found that it is very common, and many people with almost brand new Dell laptops, just like me, have encountered the same problem. In most of the solutions offered it was said that doing so would cause the system to mainly use the Intel Graphics HD card and not the AMD, meaning that for games and graphics, the AMD won't matter, which doesn't seem to be fair after paying extra exactly so I can have a dedicated card.
Either way, I started with the first which was using Windows Update. After checking the Windows Update updates list, I saw 2-graphic card related items - something called Graphics Adapter WDDM, one for the AMD card and the other for the Intel Graphics HD. After installing this update, I realized I can successfully turn off the laptop.
Once I turned it back on this morning, I got a pop-message:
I then realized that it just simply doesn't see/use/detect the AMD card. This is how my AMD Catalyst looks right now:
Looking at Everest, you can see it only sees the Intel Graphics HD:
However, device manager is still listing the AMD card as if it's properly working:
And if you look at the event log, you can see that initial driver was installed right after the Windows 8 fresh install I made a day and a half ago, and then there's other events, last night, around the time when I installed the Windows Update thingy:
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Jun 12, 2013
We use nothing but Dell at work..the software we use (Progress) was installed on Win XP computers which we are replacing with new units We have Progress working on several Win 7 Pro pc's and one Win 8 Enterprise pc..so we bought an all-in-one Inspiron 2330 with Win 8...can't join a domain so we downloaded a 8 Pro upgrade..we install Progress as administrators and it appears to install correctly but it won't open..we even put Win 7 Pro on the 2330 loaded all the right drivers, installed Progress and it still won't open...so 2 different versions of Windows are working Progress on other Dell pc's but it won't work on the 2330...what am I missing here? Is there a bios setting because it seems to be the pc...
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Nov 21, 2012
I wanted to restore my laptop back to factory settings before passing on to a friend, but when running the DataSafe restore software something went wrong and the laptop will no longer boot...doesn't seem to recognise that the hard disk is there.
BIOS settings recognise the disk and going into Boot Options (F12) I can get to diagnostics which gets as far as the memory tests then the processor overheats and the laptop shuts down (which was why I got a new laptop in the first place!)
Fortunately (I thought) I have the Recovery DVD that I created when first used the laptop, that boots fine and but when try to restore to factory settings it produces the error 0x400110020000100a as soon as the formatting screen comes up.
The laptop is an Inspiron N5010 if that makes any difference.
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Jun 12, 2013
I have inspiron 14r 5420 (with windows 8 ) . I have problems with the laptop after a few days and earlier i had did recover media to 2 CDs. Now during the boot it was verifying my laptop and it say that it would reset the pc to factory backup. Will this process require a format.
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