Dell :: Can't Download Bios File For Inspiron 5720
Jan 15, 2013
I want to download my bios update (A14) and 'Intel rapid storage' (11.6.0.1030, A02) for my inspiron 5720 but i've this message when i want download it
"Sorry, the requested file could not be downloaded.
Invalid File I.D. The file does not exist."
this is the link here : [URL] .........
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Jun 25, 2013
Diagnostics says all is fine no problems found. I can boot to bios... cant boot to safe mode.
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Jun 16, 2014
I'm currently working on a friend's Dell Inspiron 17R-5720 running Windows 8. The LEDs on the front (Status, Loading, Battery, WiFi) are all off, even when battery is installed, and AC adapter is plugged in.
I've checked his AC Adapter with a multimeter, and it shows it's giving off the correct amount of power. I've also tried a working charger from another computer, and it's still not being recognized. I did a bit of troubleshooting before taking it apart, thinking it would be the laptop's DC Jack, so I went and replaced that, only to find it still is acting up. I even tried to take the battery out, and plug it in just with the AC Adapter, but no luck.
Now I did get it to power up once (with the battery installed) for a few seconds, with the message, "this battery is temporarily disabled" as shown in this thread. I powered it down, but it refuses to power back up again. I don't want to say it's a bad motherboard, but that's what I'm starting to believe it is.
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May 14, 2013
I am willing to update ram of my laptop.I have a question after latest bios update i.e A13 can i upgrade my notebook's ram upto 16 GB?
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Apr 14, 2014
So, I got a Inspiron 3537 i5. Nice laptop for it's price. Downloaded all the manuals, made my recovery DVDs. All was well in my world.
First thing I noticed is that there is no info in the manuals for tweaking the BIOS and since it is my first experience with a UEFI bios I was a bit disappointed. Is there a manual available for it?
Next I upgraded ATI Drivers to 13.12. I am an old user who always knew that updates were usually a good thing to do. Got in the same problem as many others with PC screen not waking up from sleep.
Thought I would do a recovery from the disk, but after trying various combinations (Ctl+F11, F8, F12 etc) I couldn't find a way to boot in the Recovery console. I did the recovery from my DVD and the laptop works fine.
How to add in UEFI bios a boot option to the Recovery partition? I undersstand that I have to create a new boot option using "Add boot option" and the two options available are to boot to the 1st (windows EFI) or 2nd (recovery partition), but the path for the recovery efi file to be loaded is unknown (+ you can't have access to the recovery partition to see the contents of it from windows).
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May 23, 2014
Been running the upgrade to 8.1 from a factory installed Win 8 system on my Dell 5720 laptop. Download took quite long and now installation is taking even longer. It went through multiple steps on the Dell logo splash screen starting with "Getting Ready". Then it went to "Setting Up". Another lengthy time period. Now its doing "Setting up a few more things" and has been hung at 28% for over an hour. Hard drive activity very low and sporadic.
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Dec 13, 2013
I have had a friend send me the manual for my Dell xps 8300 desktop because I was unable to download it. I saved it. For me it just says page cannot be viewed. I tried 3 browsers.I am having the same trouble with my Dell Inspiron, N5010, R15.
I get the same error message. I am more concerned about WHY I cannot download when others can.I have looked over the Win firewall for Win 8.1 but can't see any issue.I have a Comcast router set to normal security.
Could my download feature be corrupted?I ran sfc + it is ok and Chkdsk says it does not need running. I have emptied caches etc.I had driver issues recently and a forum tech told me to run Driver Booster. Everything except the inability to download this Inspiron manual has worked much better.
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Jan 7, 2013
I'm really enjoying Windows 8. However, I can't figure out how to print a download or PDF when it's downloaded. On XP, there's a menu that shows up around the download with choices. The only choices I can find on Windows 8 is how you want to view the download or closing it. Where do you get the print option?
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Jul 30, 2013
I recently purchased a Dell Inspiron 17R SE.
The first thing I wanted to do to it was transfer the OS to an SSD, and use the 1TB drive that came with the computer as a data drive.
I wanted to shrink the C: OS partition so it would fit on my SSD but the Windows Shrink Partition tool wouldn't let me due to unmovable files.
I tried using the Windows 7 File Recovery backup tool to do a backup. With over 500 GB space on my backup drive and only 65 GB used on the 1Tb drive I was backing up, it kept telling me not enough disk space. Eventually I gave up.
I opted to install EaseUS TODO Backup and tried to backup the the whole 1TB drive. It raised an error indicating too many unnamed partitions. I opted to backup only the C: OS and the EFI System partition - leaving 3 oem hidden partitions not backed up as I wasn't going to do anything to them anyway. It worked.
I used EaseUS Partition Master to shrink the C: OS partition to 120 GB. Worked again.
I thought now would be the time to generate the Windows backup - created an image OK. Afterward however, it failed to generate the system recovery disk indicating some invalid parameter error. This was concerning. I went to the Dell Backup and Recovery tool and it told me it couldn't find the recovery partition. Not good again.
In disk management, all partitions are still there. I'm pretty sure the 3 OEM hidden partitions (40Mb, 500Mb, and 14.73Gb) had names in brackets like 'Healthy (Recovery Partition)', ... They all just say 'Healthy (OEM Partition)'. I'm guessing EaseUS Partition Master messed up their names and/or messed with their content.
At this point, the computer still works fine, and on the second pass I was able to backup the entire drive using EaseUS TODO Backup. I can't use the Dell or Windows backup utilities. I'm not sure what mess I created by messing up the 3 oem partitions, or if I can recover somehow.
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Oct 22, 2013
I've tried for several days after several reboots, etc. I am running a Dell OEM version of Windows 8 on an Optiplex. It just sits at "Downloading" and when I hover over it it says "0% complete". Apparently I can't use the ISO because I need a key which the OEM version does not have. how I can get this thing to update?
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Jan 26, 2014
I have a new XPS8700. I have been unable to download the Windows 8.1 upgrade from the MS Store. My first problem was a lack of Windows updates, which I did, and now I can see the 8.1 upgrade in the store. I can also download updates to other aps.
My remaining problem is a continual notice every time I hit download that I need to first log into an account with admin access. Best I can tell, this and other forums have shown me how to add Admin capability with the Command prompt. I even created a second account and did the same thing. Within the User Summary screen within control panel, both USers show "administrator". Yet I still cannot get access
I have tried "net user administrator /active:yes" as well as tried same with swapping my name for administrator
The actual "administrator" user cannot do anything within the App Store. That appears to be what is supposed to happen.
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Sep 1, 2014
I have an xps 8500 and it won't update to windows 8.1 from the store. I have tried uninstalling and reinstalling the update KB2871389 and nothing happens. . I am also running in administrator mode while I am doing this and the windows troubleshooter says something about admin privileges.
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Apr 21, 2014
I downloaded my bank statement today and printed same. Print came out pretty small. Normally, on my windows XP pro, when I did this, the print was normal size, if I can say that. Usually it was a "fit-to-page" thing. I couldn't see a way to download the file and make any modifications. Also, in the past I was using Adobe Reader program. Wondering what program windows 8.1 is using and if I need to download and install the Adobe program and somehow set it as the default program.
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Jul 17, 2014
My dell Inspiron 15 7537 crashed by itself yesterday.
It wants to restart and repair itself but every time it does it fails and tries again.
What should/can I do to repair it?
Or should I just try to install windows 8 again? And how do I do that?
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Nov 8, 2013
I have just upgraded to Win 8.1 (Pro) OS.
I have downloaded and installed new drivers for Win 8 (Pro) last year.
Are the drivers for Win 8 suitable for Win 8.1 PC?
May I know if Dell going to come up with new drivers for Win 8.1?
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Jul 9, 2014
I have a new XPS8700. I have been unable to download the Windows 8.1 upgrade from the MS Store. My first problem was a lack of Windows updates, which I did, and now I can see the 8.1 upgrade in the store. I can also download updates to other aps.
My remaining problem is a continual notice every time I hit download that I need to first log into an account with admin access. Best I can tell, this and other forums have shown me how to add Admin capability with the Command prompt. I even created a second account and did the same thing. Within the User Summary screen within control panel, both Users show "administrator". Yet I still cannot get access
I have tried "net user administrator /active:yes" as well as tried same with swapping my name for administrator
The actual "administrator" user cannot do anything within the App Store. That appears to be what is supposed to happen.
I'm another user with the same situation, it did not work, the direct download stated, does not work with this system.
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Sep 14, 2013
Windows 8 is not letting me download file every file I download says its a virus how can I stop this?
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Oct 24, 2014
I have list of URLs in TXT file like this (each URL at new line):
URL_List.jpg
What is the best app to read the list and auto-download the files?
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Sep 8, 2014
I have a mac. (yes ik, Y u in windows forum?! GET OUT FILTHY MAC USER) I would like to know if its possible to download a windows game from the windows 8 store, onto a mac. Just the file. The rest I can handle, I have wine. If you need to know what game it is, Its "ARMED!".
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Dec 26, 2012
After updating the BIOS to A09 Windows 8 won't boot anymore.
The BSOD reports an issue with winload.efi and error code 0XC0000001.
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Jan 15, 2014
My new XPS 2710. I was going to change the hard drive to an SSD. No problem doing this but when I tried to reboot the screen is stuck on the round Dell logo. I checked the forums and it seems changing to a SSD in windows 8 is problematic and it needs settings changed in the bios. Problem is I can't get into the bios. Using either the wifi keyboard or a wired keyboard I found that by pressing the ctrl key when booting it shows press F12 for boot options in the corner and a blue bar moves across the screen which is a timer but if I hit F2 or F12 the blue bar disappears and the screen just stays on the Dell logo. It's as if it's not reading the F keys or reads them as a normal key and stops the timer.
I've tried ctrl F12 or F2 or any number of combinations but everything just kills the timer and doesn't enter either the boot menu or the bios. I've put back the original drive. I've cleared the bios using the jumper. I've removed the bios battery. I've tried with and without RAM and hard drive but I just cannot get the F2 or F12 or F8 keys to work. Is there another combination key I need to use with the F2 or F12?
Just as a bit more background the sequence of event went like this. Use flash drive to load clone program, Cloned original Dell Drive. Removed 2TB drive and put in samsung EVO SSD. Booted computer to check it would run. Did but found no OS as expected. Rebooted using USB and cloned 2TB onto SSD. Went OK. Booted computer and it went through the Dell logo to a blank screen as if it was going to load Win 8.1. then a small white line appeared near center of screen and it froze. Rebooting just went to Dell Logo. No F2, F12 key would work to give me access to boot menu or BIOS. Trying different key combinations shows that I can get the blue timer and Press F12 screen every time I boot provided I press the Control Key. however no combination of keys with the F2 or on its own will access the BIOS. It just finishes the timer bar and goes to the Dell logo.
I've tried just about everything i know. With and without HD and SSD, Bios clear, CMOS battery out. Ram out. Totally stuck. I'm convinced that if I can reset the bios then I'm good to go again, but I just can't access the darn thing.
Any of you cognoscenti out there have the magic key combination?
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May 19, 2014
I was wanting to dual boot a Dell pc inspiron 600 with win 8. I thought I will breeze through it like I used to circa WXP/Vista/W7 and didn't research what changes there might be with Windows 8. I have focused my attention more on Android and I really should have done that research.
I hadn't backed up externally docs that I needed to save - so I will remove the drive and copy the contents to my laptop to be on the safer side. So the first wrong move has led to missteps.
I downloaded Easus and created a blank disk space before the current active partition instead of behind it. I thought I needed to have win 7 in the first partition. Before rebooting I also installed a popular freeware boot selection manager (I totally forget the name but I know some most will know the one I am referring to EDIT: ***EasyBCD*** ). It gave me a warning that no bootable system was selected. I kept editing to point it to current Windows 8 but nothing changed. It also warned me that my pc might not boot. I thought I will fix it to a bootable drive with my old discs-Ultimate boot cd, CPM, etc. Easus performed creation of the new partition and then trouble started. It refused to boot.
None of my discs are working as they did before Windows 8. on UBCD Fdisk cannot find any partition it can make active. I decided not to write an new MBR. My windows 7 install CD is giving me the "Windows cannot be installed to Disk 0 Partition X" details ->"The selected disk is of the GPT partition style."
Here are the partitions
My questions are: At this point I don't mind to have only windows 7 installed or if this situation is salvageable a dual boot then I don't have to remove the drive to copy the docs. I can just boot into 7 (which is what I mainly want to use) and just have access to Windows 8 partition from there to access my docs. I would prefer not to pull the drive out if I can avoid it but only if I know for sure what I am doing.
Second question : I believe partition 3: 489GB is the newly created one and Part 4 OS would be the Wind 8 partition. How can I know for sure that this is the wind 8 partition?
If I format the partition 3: 489GB will windows now allow for windows 7 to be installed?
Is there any way I can fix windows 8 partition to boot?
Lastly the basic question is how do I fix this error so that I Can install windows 7?
I don't have any pre-created OS discs of Windows 8. My current laptop is a toshiba win 7.
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Jun 13, 2013
I have a new laptop with Windows 8 and I really like it. I also have an older Dell Inspiron 1521 with an AMD 64 bit processor, 4 gig of RAM and a 160 gig SSD. It runs Win7 just fine and I believe it will run Windows 8. My new laptop came with 8 installed so I don't have a box to check the low end specs for running 8. I have Linux on it now and I would like to run both. It boots in to Linux in 20 seconds, about the same time as my new Windows 8 laptop.
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Nov 20, 2013
Hey I just got a brand new Dell Inspiron with Windows 8 (got it yesterday). In the power options I have the settings set to sleep when closing the lid of the laptop, but the computer seems to always turn off. When I open the lid, my computer is completely off and I have to press the power button to turn it back on and wait for windows to reload.
This is not a battery problem as it happens even when plugged in. I have also tried using the command prompt "powercfg /hibernate on" but it hasn't fixed anything.
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Mar 31, 2013
I own dell inspiron 14z and i tried to install windows 8 on the 32SSD drive, i turned SATA controller to AHCI and installed the OS. Windows was booted ones and it was all fine but when i restarted the computer it consistently led to the screen "your pc ran into problem and needs to restart...." I tried turning back to ISRT and same, I reinstalled windows and turn the acceleration of but after installing the driver an error was occurred says "your computer does t meat the minimum requirements....".
I turned back to ISRT and tried to install the windows again but it could not find the hard drive even after browsing through usb (it was loading and loading but didn't find anything) and now i really don't know what to do...
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Oct 8, 2013
I have a Dell Inspiron One 2330, which had Windows 8 Pre Installed, one fine day it stopped booting windows 8...
No matter, I had the recovery media... I made a full system restore... and nothing... it still does not boot.
Black screen after windows logo.
Dell Diagnostics accused no trouble whatsoever, all the tests performed successfully.
After a lot of tinkering, I managed to go back to Windows 7, the system runs fine, but I am running a trial license of Win 7, as I have not yet bought a license (I actually tried restoring the system using the Dell generated backup disks AND the Windows 8 OEM Disk, provided after those did not work).
What could be preventing Windows 8 from booting, since neither the installation fails, nor the HDD acuses any problem?
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Dec 15, 2012
I have an Inspiron One 2305 All in One with touch display and was planning to upgrade to Windows 8. However, I just noticed on the Dell Support site that they do not support the upgrade, and thus, don't recommend owners of this computer doing the upgrade.
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Feb 8, 2014
I purchased a dell inspiron 5521 a few months back but i didn't get any windows 8 CD with it. I have to reinstall my windows, but when i try to do it with my friend's original windows CD, error says product key entered is different. I don't even know the product key for my windows 8.
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Sep 21, 2013
I'm trying to figure out if my Dell Inspiron N4010 has full compatibility with Windows 8. I downloaded the Windows 8 Upgrade Assistant. The two issues I have are Secure Boot and was touch capabilities my Dell Computer has if I decide to upgrade to Windows 8.
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Feb 25, 2013
I have dell inspiron 5520 with win 8 pro . I have problem in display driver .
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Jan 26, 2014
I need to download/copy a .bin file to the root directory for each operating system.
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