Shut Down Dell Inspiron - Screen Goes Off But Lights Stay On For About Three Minutes
May 17, 2013
My dell inspiron 15r 5521 when it shuts down it'd screen goes off but the lights stay on for about three minutes when the screen has gone off the only way to completely get the lights to go off is to hold down the power button for like ten seconds I know it's not good for it but sometimes when I'm in a hurry I have to this computer is like three weeks old so what's wrong with it also how do I keep wifi on when closing the lid is there a registry hack for that? And what is fast boot ....
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Jun 16, 2014
I'm currently working on a friend's Dell Inspiron 17R-5720 running Windows 8. The LEDs on the front (Status, Loading, Battery, WiFi) are all off, even when battery is installed, and AC adapter is plugged in.
I've checked his AC Adapter with a multimeter, and it shows it's giving off the correct amount of power. I've also tried a working charger from another computer, and it's still not being recognized. I did a bit of troubleshooting before taking it apart, thinking it would be the laptop's DC Jack, so I went and replaced that, only to find it still is acting up. I even tried to take the battery out, and plug it in just with the AC Adapter, but no luck.
Now I did get it to power up once (with the battery installed) for a few seconds, with the message, "this battery is temporarily disabled" as shown in this thread. I powered it down, but it refuses to power back up again. I don't want to say it's a bad motherboard, but that's what I'm starting to believe it is.
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Jan 9, 2014
I have a Dell Inspiron 7537 running Windows 8 64bit. 8GB RAM, i7 processor. A little while ago it suddenly shut off. I went and checked the event viewer and got the info below. I think Toaster.exe is Dell's Backup and Recovery software, is that correct?
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Nov 30, 2013
My PC ignores all the power plan settings and hibernates after approximately 5 minutes without input. The computer also ignores active background processes.
My Windows Home Server backups are failing because the PC wakes up for the scheduled backup, but then ignores the process and goes to sleep in the middle of the backup. It also means that I cannot listen to internet radio or watch video unless I keep the PC awake with keyboard/mouse input.
This problem appears to have started after I installed the 8.1 update for Windows. I've tried adjusing all the power plan settings, creating a new power plan, enabling and disabling screen savers, etc.
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Feb 27, 2014
After im playing in this case battlefield bad company 2 or now it was battlefield 4 after like 5-10 minutes i hear my video card is working very hard it's fan and the temperature is like 110-117c.
Then after more 5 minutes or so the monitor is shut down and the pc is frozen i can't click anything only can restart the pc. It's like the pc is in sleep mode but frozen. I don't have any blue screen before it.
I'm not sure if the problem is drivers like the video card drivers memory or virus. I have nod 32 did scan last night cleaned 17 threats.
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Aug 7, 2014
Whenever I shut down or reboot my PC, it gets to the blue screen that says "Shutting down..." and where it sits for 4-5 mins. How could I start troubleshooting this? It runs pretty fast otherwise.
TSG Sysinfo:
Code:
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May 26, 2013
I have a fairly new (bought in December) Dell Inspiron/Windows 8 that is used mainly by my kids to play games. It's minimally loaded- Windows Office, Adobe and generally starts up fast. Today they report to me that "something is wrong." On start up all I get is a grey screen. I tried F2 and F10 - no response. Doesn't even respond to Control/Alt/delete. I've searched the forums and the only thing that seems to come close is that they have possibly enlarged a split screen somehow so it's hiding everything else- but what to do? It has to get to Windows to do that, and we're not there yet.
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Dec 16, 2013
I have a 2 month old Dell Inspiron 660 running Windows 8.1.that came with windows 8 installed but I upgraded to 8.1 off the internet. Everything worked okay until I did a scan and cleaning with ccleaner. Pretty soon startup was very slow going from the Dell screen to the lock screen to the password screen to the windows welcome screen but windows would eventually load. Now the startup only goes to the welcome screen. That little circle of dots starts spinning and keeps on spinning but Windows never loads. Did I erase some registry files when I cleaned it?
I also wanted to know how load Dos from win 8.1 and how to boot win 8.1 in safe mode.
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Aug 29, 2014
I have a brand new inspiron 5447, which was working fine till yesterday. If I try to boot now, it is just stuck at Dell logo and I am unable to go into BIOS settings. I tried pressing F2 and F12, but the screen is still stuck at same Dell logo screen.
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Jan 3, 2014
I have a Dell XPS 8700 Desktop, has 8GB of RAM and a 1TB hard drive, running Windows 8.1 which I had installed the day it came out..the PC I purchased in September 2013..for the past few weeks I have noticed how when I shut down the pc that it can take up to 4 minutes to shut down, the monitor will go black but the power button the tower will remain white til it turns off, it used to turn off in a matter of seconds, now its minutes..same issue for restart, takes about 3 minutes to restart and no one from Dell can figure out what the problem is..all I had installed in December were updates from microsoft thats it, other than that nothing new has been installed. Yesterday I got a notification from Dell on my PC notifying me that I should update my BIOS which was A4 to A6 which I did and still the same issue..talked to five technicians and no one can figure it out, been told maybe its software related and I need to reformat the hard drive, I feel that would be a waste of time, if there was an actual cause I would do it, but to format my hard drive with no known cause of this problem would be stupid, it would just happen again.
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Feb 1, 2014
I only just very recently received this laptop as a gift, but as soon as I started watching movies on my Netflix account I noticed that the screen would briefly go black then return to my program. This happens very often, once every 2 to 5 minutes. And this only happens when I'm trying to watch movies. Browsing and game play is flawless. What could be the issue? It was recommended that I install Windows 8.1 upon setting up my laptop, so I did just that. I didn't play around with Windows 8 beforehand, though, so I don't know if the problem is the operating system or not.
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May 2, 2013
I bought dell inspiron 7520 and tried creating the additional partition on the hard drive. After rebooting the laptop started showing blue screen and saying that the file Windowssystem32winload.efi doesn't exist or is corrupt. Error code: 0xc0000225
Since the laptop was sold just with the installed windows but without the CD with windows8, I'm not able to reinstall it.
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Nov 14, 2013
I have a Dell Inspiron 1545, the screen is broke so I use an external monitor which doesn't project BIOS or Boot up so I cannot see anything. I found a thread on here that adds the Intel Graphics Driver for Mobile 4 Series for Windows 8 which I supposed would work on 8.1.
The link I installed:
Mobile Intel Series 4 and Intel HD Graphics 1st Generation. I installed it and restarted the laptop for the GUI to start.
But as I restarted, the screen was blank. I tried cycling through projection modes as I usually do, but this time It didn't work.
I have no clue of how to remove the driver to as I cannot see anything on the external monitor as I've tried it on 2.
I've tried booting into Safe Mode but as I've said, I cannot see anything on the screen so I'm not sure where I am.
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Jan 3, 2014
I just bought a Microsoft wireless mouse for my ASUS notebook as I have it connected to my tv via hdmi and wanted to be able to browse the net and control other things from my sofa rather than sitting on the floor! (as the hd cable is v short)
If Im using the mouse, how would I get the onscreen keyboard to stay onscreen so I can type? my laptop is touchscreen and the keyboard only pops up when I tap the screen....
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May 10, 2013
I have a brand new Dell M6700 laptop with Windows 8, which seems to have an extremely annoying bug or feature. While working I usually have many windows open in desktop mode, such as Visual Studio, Outlook, remote desktop etc. Every now and then some of the windows decides to stay on top of the window stack. This could be a nice feature in some cases, but usually it is just bloody annoying, as e.g. when creating new email the new mail window may be buried under Outlook itself, which has for some reason decided to stay on top.
This staying-on-top behavior has occurred with multiple software including windows explorer, remote desktop, outlook and visual studio. So far I have not been able to figure out how to reproduce this, it seems to happen randomly. Usually the software has to be restarted to resume normal behavior, but at least once the window has resumed normal behavior without restarting.
Is this is a normal feature in Windows 8? Is there some weird keystroke or gesture which I happen to activate without knowing it? Could it be some third party software, which might be already installed on brand new Dell laptops? I know there are some software to force windows to stay on top, but I have not installed such.
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Feb 17, 2014
I Have a problem with my HP NV6-1126SA Laptop which came with Windows 8. I have done a windows 8 update which has caused my screen to become very dim. I have tried
The basic adjusting setups for example the FN and brightness key which does not work.The lower right corner adjust which are on full and still no effect on the screens brightness.Scanned with Anti-MalwareBytes and removed the two trojansThe SFC Scan had repaired some of the errors except the brightness of the screen.Disk Check found no errors
I have recently used your removal tool to remove McAfee from my laptop and manually removed Norton Internet Security. I do have Windows Defender on there.
I was wondering if i should replace Windows Defender with Microsoft Security Essential? Also I want to identify the problem with my brightness of the screen if it is software related.
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Sep 15, 2014
When I play games or use any sort of full screen program, it refuse to stay in full screen and flickers to the desktop after a 10-30 minute period...I'm aware this is probably another program trying to take control, but I can't seem to pin it down. I've tried disabling startup programs through task manager and I've also tried ending background process, with no success.
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Jan 28, 2013
I have Inspiron 15R SE laptop with Windows 8 OS and use it for about 3 weeks.
Yesterday I have noticed that system has been automatically restarted when I was playing video game. Later it was working fine, however when I shut it down, it did not wanted to turn off. The screen was black, however the light of power button, power and drive led was on. I have tried to click power button, ESC or CTRL+ALT+DELETE keys few times, however laptop was not reacting at all. Finally I have powered it off by holding power button for a longer time.
Today, I have noticed that OS is starting up, however when I start using it all applications starts to freeze. It seems like freeze starts from standard system windows like explorer, administrative tools, task bar or task manager. While I cannot use those apps, other running applications are responsive for a little bit longer time. Finally nothing responses expect of mouse. If I press power button, laptop manages sometimes to go to stand by, however after turning it on, it is still frozen. Only the drive led is blinking from time to time.
I have restarted it by holding power key a few times and tried to monitor it when GUI was still responsive. During that, I have noticed that just after startup the disk usage is 100% for a longer time (mostly used by McAfee On-Access Scanner service or system), however later it goes down to about 5%. When OS becomes not responsive nothing seems to be heavily used.
At one time I have managed to check that Task Manager windows is not responsive because it waits for svchost (LocalServiceNetworkRestricted) process. There was however no information for other locked processes.
I would add that the system restore to last recovery point ...
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May 29, 2014
I just took delivery of a Dell XPS13 with touchscreen and Windows 8.1 Pro. This is the third such computer we have bought, so I know my problem isn't endemic to the XPS13.
Right out of the box it makes a particularly annoying click whenever a key is pressed on the physical keyboard. I can't find anything in Control Panel or on the web on how to change this. I do find plenty of information on how to turn off on-screen keyboard clicks but that doesn't work.
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Jul 30, 2013
I recently purchased a Dell Inspiron 17R SE.
The first thing I wanted to do to it was transfer the OS to an SSD, and use the 1TB drive that came with the computer as a data drive.
I wanted to shrink the C: OS partition so it would fit on my SSD but the Windows Shrink Partition tool wouldn't let me due to unmovable files.
I tried using the Windows 7 File Recovery backup tool to do a backup. With over 500 GB space on my backup drive and only 65 GB used on the 1Tb drive I was backing up, it kept telling me not enough disk space. Eventually I gave up.
I opted to install EaseUS TODO Backup and tried to backup the the whole 1TB drive. It raised an error indicating too many unnamed partitions. I opted to backup only the C: OS and the EFI System partition - leaving 3 oem hidden partitions not backed up as I wasn't going to do anything to them anyway. It worked.
I used EaseUS Partition Master to shrink the C: OS partition to 120 GB. Worked again.
I thought now would be the time to generate the Windows backup - created an image OK. Afterward however, it failed to generate the system recovery disk indicating some invalid parameter error. This was concerning. I went to the Dell Backup and Recovery tool and it told me it couldn't find the recovery partition. Not good again.
In disk management, all partitions are still there. I'm pretty sure the 3 OEM hidden partitions (40Mb, 500Mb, and 14.73Gb) had names in brackets like 'Healthy (Recovery Partition)', ... They all just say 'Healthy (OEM Partition)'. I'm guessing EaseUS Partition Master messed up their names and/or messed with their content.
At this point, the computer still works fine, and on the second pass I was able to backup the entire drive using EaseUS TODO Backup. I can't use the Dell or Windows backup utilities. I'm not sure what mess I created by messing up the 3 oem partitions, or if I can recover somehow.
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May 4, 2013
I have a pretty good keyboard at my pc and i am sure that nothing rong with it but some times it just stop working, and the all the lights turn off with no warning, after that, about 1-2 min the keyboard just keeps pressing up to 10 sec the key I press...
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Jun 25, 2013
Diagnostics says all is fine no problems found. I can boot to bios... cant boot to safe mode.
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Jul 17, 2014
My dell Inspiron 15 7537 crashed by itself yesterday.
It wants to restart and repair itself but every time it does it fails and tries again.
What should/can I do to repair it?
Or should I just try to install windows 8 again? And how do I do that?
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Nov 8, 2013
I have just upgraded to Win 8.1 (Pro) OS.
I have downloaded and installed new drivers for Win 8 (Pro) last year.
Are the drivers for Win 8 suitable for Win 8.1 PC?
May I know if Dell going to come up with new drivers for Win 8.1?
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Feb 12, 2013
Is it possible to change the "Shut Down Windows" screen (which appears if I press Alt+F4 on my Desktop)? Currently the following options are available to me in the drop-down box:
*Change User
*Logout
*Energy Saving Mode
*Shut Down
*Restart
And it is defaulted to *Shut Down.I want to get rid of all the options except: *Shut Down and *Restart. And I want to keep *Shut Down as the default option to show up. -Is this possible?
I would also like to move the *Restart option so that it appears above the *Shut Down option (it is currently below.)
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May 19, 2014
I was wanting to dual boot a Dell pc inspiron 600 with win 8. I thought I will breeze through it like I used to circa WXP/Vista/W7 and didn't research what changes there might be with Windows 8. I have focused my attention more on Android and I really should have done that research.
I hadn't backed up externally docs that I needed to save - so I will remove the drive and copy the contents to my laptop to be on the safer side. So the first wrong move has led to missteps.
I downloaded Easus and created a blank disk space before the current active partition instead of behind it. I thought I needed to have win 7 in the first partition. Before rebooting I also installed a popular freeware boot selection manager (I totally forget the name but I know some most will know the one I am referring to EDIT: ***EasyBCD*** ). It gave me a warning that no bootable system was selected. I kept editing to point it to current Windows 8 but nothing changed. It also warned me that my pc might not boot. I thought I will fix it to a bootable drive with my old discs-Ultimate boot cd, CPM, etc. Easus performed creation of the new partition and then trouble started. It refused to boot.
None of my discs are working as they did before Windows 8. on UBCD Fdisk cannot find any partition it can make active. I decided not to write an new MBR. My windows 7 install CD is giving me the "Windows cannot be installed to Disk 0 Partition X" details ->"The selected disk is of the GPT partition style."
Here are the partitions
My questions are: At this point I don't mind to have only windows 7 installed or if this situation is salvageable a dual boot then I don't have to remove the drive to copy the docs. I can just boot into 7 (which is what I mainly want to use) and just have access to Windows 8 partition from there to access my docs. I would prefer not to pull the drive out if I can avoid it but only if I know for sure what I am doing.
Second question : I believe partition 3: 489GB is the newly created one and Part 4 OS would be the Wind 8 partition. How can I know for sure that this is the wind 8 partition?
If I format the partition 3: 489GB will windows now allow for windows 7 to be installed?
Is there any way I can fix windows 8 partition to boot?
Lastly the basic question is how do I fix this error so that I Can install windows 7?
I don't have any pre-created OS discs of Windows 8. My current laptop is a toshiba win 7.
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Jun 13, 2013
I have a new laptop with Windows 8 and I really like it. I also have an older Dell Inspiron 1521 with an AMD 64 bit processor, 4 gig of RAM and a 160 gig SSD. It runs Win7 just fine and I believe it will run Windows 8. My new laptop came with 8 installed so I don't have a box to check the low end specs for running 8. I have Linux on it now and I would like to run both. It boots in to Linux in 20 seconds, about the same time as my new Windows 8 laptop.
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Nov 20, 2013
Hey I just got a brand new Dell Inspiron with Windows 8 (got it yesterday). In the power options I have the settings set to sleep when closing the lid of the laptop, but the computer seems to always turn off. When I open the lid, my computer is completely off and I have to press the power button to turn it back on and wait for windows to reload.
This is not a battery problem as it happens even when plugged in. I have also tried using the command prompt "powercfg /hibernate on" but it hasn't fixed anything.
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Mar 31, 2013
I own dell inspiron 14z and i tried to install windows 8 on the 32SSD drive, i turned SATA controller to AHCI and installed the OS. Windows was booted ones and it was all fine but when i restarted the computer it consistently led to the screen "your pc ran into problem and needs to restart...." I tried turning back to ISRT and same, I reinstalled windows and turn the acceleration of but after installing the driver an error was occurred says "your computer does t meat the minimum requirements....".
I turned back to ISRT and tried to install the windows again but it could not find the hard drive even after browsing through usb (it was loading and loading but didn't find anything) and now i really don't know what to do...
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Oct 8, 2013
I have a Dell Inspiron One 2330, which had Windows 8 Pre Installed, one fine day it stopped booting windows 8...
No matter, I had the recovery media... I made a full system restore... and nothing... it still does not boot.
Black screen after windows logo.
Dell Diagnostics accused no trouble whatsoever, all the tests performed successfully.
After a lot of tinkering, I managed to go back to Windows 7, the system runs fine, but I am running a trial license of Win 7, as I have not yet bought a license (I actually tried restoring the system using the Dell generated backup disks AND the Windows 8 OEM Disk, provided after those did not work).
What could be preventing Windows 8 from booting, since neither the installation fails, nor the HDD acuses any problem?
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Dec 15, 2012
I have an Inspiron One 2305 All in One with touch display and was planning to upgrade to Windows 8. However, I just noticed on the Dell Support site that they do not support the upgrade, and thus, don't recommend owners of this computer doing the upgrade.
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