WIndows 8 Update Caused Screen To Stay Dim

Feb 17, 2014

I Have a problem with my HP NV6-1126SA Laptop which came with Windows 8. I have done a windows 8 update which has caused my screen to become very dim. I have tried

The basic adjusting setups for example the FN and brightness key which does not work.The lower right corner adjust which are on full and still no effect on the screens brightness.Scanned with Anti-MalwareBytes and removed the two trojansThe SFC Scan had repaired some of the errors except the brightness of the screen.Disk Check found no errors

I have recently used your removal tool to remove McAfee from my laptop and manually removed Norton Internet Security. I do have Windows Defender on there.

I was wondering if i should replace Windows Defender with Microsoft Security Essential? Also I want to identify the problem with my brightness of the screen if it is software related.

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Apr 13, 2014

My little brother has an 8.1 laptop, and from what I understand, when it prompted him for updates he clicked to restart. Now when the laptop tries to restart he sees his manufacturer logo and the Windows 8 loading circle, but after this the monitor goes black and stays that way. At some point a bluescreen pops up, says something about fixing the PC, goes to 100% after 5 minutes, restarts the PC, and the PC goes back to the manufacturer logo to start the loop again.

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Jun 20, 2014

I'm having this random BSOD that seems to be caused by ntoskrnl.exe, according to WhoCrashed. It occurred three times just while I'm trying to post this thread. I can't identify a specific event that triggers this BSOD. It happens while browsing the net, watching videos, playing games, even while editing this post to mention this info!

System Information:

computer name: MSI
windows version: Windows 8.1 , 6.2, build: 9200
windows dir: C:WINDOWS
Hardware: GT70 2OC/2OD, Micro-Star International Co., Ltd., MS-1763
CPU: GenuineIntel Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 34241622016 total
VM: 2147352576, free: 1928572928

Last two reports of Crash:

On Fri 6/20/2014 10:38:51 AM GMT your computer crashed
crash dump file: C:WINDOWSMinidump-62014-11062-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x153FA0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800784B9A81, 0xFFFFD00024B91D20, 0x0)

[Code] ....

Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Fri 6/20/2014 10:28:12 AM GMT your computer crashed
crash dump file: C:WINDOWSMinidump-62014-8640-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x153FA0)
Bugcheck code: 0x139 (0x3, 0xFFFFD000219CCFB0, 0xFFFFD000219CCF08, 0x0)

[Code] .....

Bug check description: The kernel has detected the corruption of a critical data structure. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

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Dec 20, 2013

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Dec 10, 2013

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Windows 8
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Apr 29, 2014

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Capture.JPG

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