Debugging :: Repetitive Random BSOD Caused By Ntoskrnl
Jun 20, 2014
I'm having this random BSOD that seems to be caused by ntoskrnl.exe, according to WhoCrashed. It occurred three times just while I'm trying to post this thread. I can't identify a specific event that triggers this BSOD. It happens while browsing the net, watching videos, playing games, even while editing this post to mention this info!
System Information:
computer name: MSI
windows version: Windows 8.1 , 6.2, build: 9200
windows dir: C:WINDOWS
Hardware: GT70 2OC/2OD, Micro-Star International Co., Ltd., MS-1763
CPU: GenuineIntel Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 34241622016 total
VM: 2147352576, free: 1928572928
Last two reports of Crash:
On Fri 6/20/2014 10:38:51 AM GMT your computer crashed
crash dump file: C:WINDOWSMinidump-62014-11062-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x153FA0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800784B9A81, 0xFFFFD00024B91D20, 0x0)
[Code] ....
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Fri 6/20/2014 10:28:12 AM GMT your computer crashed
crash dump file: C:WINDOWSMinidump-62014-8640-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x153FA0)
Bugcheck code: 0x139 (0x3, 0xFFFFD000219CCFB0, 0xFFFFD000219CCF08, 0x0)
[Code] .....
Bug check description: The kernel has detected the corruption of a critical data structure. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
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Apr 13, 2014
I built my first PC in summer 2013 and since then have had multiple BSOD which have sometimes been really close together and sometimes really far apart. What I mainly want to know is if it is hardware related or just related to me installing any of the 14.x Drivers from AMD
The one thing I have noticed. If I remember correctly it never BSOD during games I feel like its always when I'm watching a video online.
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Jul 6, 2014
I recently bought a ASUS G750jm laptop. in the past 30 days of receiving it it has BSOD six times.
Five have been caused by a DRIVER_POWER_STATE_FAILURE and the most recent was
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. I have tried researching and calling in to ASUS.
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Aug 16, 2014
For a long time now - over a year - I've been getting seemingly random blue-screens, 90% of the time during playing video games. It doesn't ALWAYS happen, and sometimes it goes days without happening, but other times it is nearly every time I play for longer than 15 minutes.
I upgraded several months ago to Windows 8 Pro and the problem persisted. Since this all started, I upgraded my entire computer including new motherboard, CPU and RAM. Since this usually only happened during playing video games, I thought the video card was the culprit (as unlikely as that is), but after upgrading my video card, the same problem persists.
I checked the hard-disk for errors using chkdsk, WD Lifeguard - all with no errors. I ran sfc /scannow and it said it found uncorrectable errors, and after following instructions from this forum, finally got it to say it found no errors.
Basically the only thing I haven't done is reformat my system, and replace the only remaining original hardware left, my 2 HDDs and my PSU.
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Sep 15, 2014
I have BSODs in Win 8.1
Bug Check Code : 0x00000139
Parameter 1 : 00000000`00000003
Parameter 2 : ffffd000`228cb140
Parameter 3 : ffffd000`228cb098
Parameter 4 : 00000000`00000000
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Dec 9, 2013
it started happening about a week maybe 2 weeks ago but ill get random Bluescreen
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Oct 11, 2013
Recently I've experienced random BSOD's in Windows 8. Although my computer know-how is limited at best, I knew it was best to upgraded my pc in steps. The first week I installed a SSD (with a fresh install of Windows 8 on it) and ran without any problems. A week later I installed 16 gigs of (new) ram (with the SSD) and everything ran fine.
The problems started two weeks later. I haven't made any changes to my pc or driver upgrades since then. If I idle in windows everything works fine. The same is true when running Office or browsing the internet. BSOD's occur when:
- Playing games (modern or old), either after 5 minutes or after 3 hours (seems very random but frequent);
- When wathing a HD youtube movie (BSOD's when doing this seem very rare though);
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Feb 4, 2014
I've aquired the following pc:
AMD FX-8300
AsRock 970 Pro3
2*4GB Gskill ripjaw
FSP Raider 550w
AMD Radeon 280x
Seagate something 1TB
I've used the pc for a few days with a usb pen with Ubuntu Live while i was backing up the files from the disk and it was ok. No crashes and no problems. Then i installed Windows 8 and i'm getting +- 2 BSOD's a day. I've already tried to find out the source, but the logs i find in the minudups are not clear to me. I'm only uploading 2 dmp files because i've done a system restore and all previous dmp were erased. I'll upload more when it happens again.
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Mar 30, 2014
I bought this PC on january, and since then I got random BSOD at various moments, I already tryed to restore the computer, I already did this New MSI GT70 random BSOD's and i still got a lot of BSOD, my drivers are updated.
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Jun 16, 2014
I could be surfing the web or playing DayZ down to my PC just restarting from a crash and it will lock up or bsod.
I think it started doing it after I installed windows 8, Installed a wifi card and a GPU
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Mar 21, 2014
I have faced BSOD it says KERNEL_APC_during bla bla while booting into windows. i don't know what's the cause of this because it hapenned randomly (I mean sometimes I can go boot to desktop, and sometimes I faced the BSOD). I assume that maybe my realtekk driver is the problem .
Here I attach my minidump file.
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Aug 11, 2014
I've been experiencing BSOD for the past week, at first I thought it was my faulty HDD but I took it out and re install windows 8 but it seems to reoccur again.
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Jun 26, 2014
I have a MSI GT70 20D-039US DRAGON EDITION 2 and get random crashs since the first day I have it.
I upgraded my laptop to Windows 8.1 after the first crash and it didn't work and then i have updated all my drivers to latest from MSI Global GT70 Dragon Edition 2 and also killer network website(include firmware but BIOS I think).
I did some research about the issue some how find out killer network might be the center of the problem but when I shut it down (using msconfig to disable the killer service V2 and killer network manager ) as other did the problem are getting a lot worse compare to before(BSOD's every half an hour compare to maybe once a day) .
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Jun 9, 2014
I get a random BSOD when I boot my HP Pavilion 15-e073sa notebook.
It's only on boot up, and only every 2 or 3 boots it gives me a REFERENCE_BY_POINTER and reboots, usually with no problem.
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Jun 6, 2014
I've been getting these random BSOD for a while.
System specs:
Processor AMD Athlon 64 x2 Dual Core Processor 6000+ 3.00 Ghz
Ram 3gb
32 bit Operating System
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May 6, 2014
Recently on my gaming PC is have been having a completely random 0x0000001e, I really can't understand where it has came from, or what the root cause could be. It is a fairly new install at no more than a month old. I have not added any new internal hardware or anything like that, so what could be the cause for this random error? I have attached my logs to the main thread.
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May 2, 2014
Ever since I purchased this PC with Windows 8 installed (haven't updated to 8.1) I've been getting multiple BSODs at random times, and the error messages seem to be different. I am attaching the file generated by SF diagnostic tool. I am not used to troubleshooting PCs.
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May 22, 2014
Im having random BSOD crashes. It randomly occurs when I play BF4 but can also happen when my PC is completely idle!
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Sep 15, 2014
My PC config is :
1. Intel Pentium Pentium CPU G630 @ 2.70GHz Socket 1155 LGA (0x1)
2. 4GB DDR3 RAM
3. 2TB Seagate HDD
I am facing a strange issues of BSOD since last 10 days. 1st I was on Windows 7 SP1 since more than 3 months and earlier on Windows 8. Suddenly my Windows 7 got corrupted after automatic indexing process by windows, in which process showed some index files corrupted and deleted. After then windows cant start, stuck into bootloop.
I formatted Windows several times but after a few hours the same condition. Then I decided to backup my HDD and Zero Level format of HDD. I did that, which took almost 6 Hrs. After then I decided to go again on Widows 8. hence, formatted and installed Windows 8.1 Update 1.
Now, again after a few minutes or hours BSOD happen again and again with random Two errors :
1. irql_not_less_or_equal (storports.sys) or
2. kernel-data-inpage-error
I am attaching herewith my CPU details alongwith logs by "dm log collector".
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May 11, 2014
So I got myself a new computer not long ago, and I had some issues with the windows install that gave me 5-6 bsod a day atleast. Managed to fix that issue eventually, but lately it started to pop up with the same thing again, everything from MEMORY_MANAGEMENT to KERNEL_ERROR.
Latest one was DL/DI.DLL
It can happen during playing games, watching videos on youtube, or even idle.
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Jun 15, 2014
I have this problem with my laptop for a week ago, I purchased this laptop (hp pavilion dv6 2170ee) 4 years ago. Now I'm currently using Windows 8.1 PRO on it. I recently upgraded my RAM from 4 GB to 8 GB (a year ago). I'm using this laptop for work purpose, graphics like 3ds max, Photoshop and Autocad.
Well the problem started by getting a lot of unexpected shutdowns with BSOD with random errors ..
here's what I wrote:
MEMORY_MANAGEMENT
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
PFN_LIST_CO
IRQL_NOT_LESS_OR_EQUAL
KERNEL_SECURITY_CHECK_FAILURE
the memory management error & IRQL_NOT_LESS_OR_EQUAL error are the most appearing , although the memory management is the #1 error happens. This leads me to test my RAMS , I ran a memory check (windows memory check & bios memory check) both gave me no errors. I even replaced my RAMS with the ones which originally came with the laptop, same errors happened again. I tried booting in safe mode, at that time no errors occured , I though it might be the drivers , I uninstalled the graphic driver and restarted the system everything was fine until I tried to install windows updates, OS asks me to reboot ,after that system started and I didn't touch even the mouse ,it crashed with errors again
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Apr 13, 2014
I have been getting freezes and BSOD about 3 times a day while playing games and just being on youtube.
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Jul 28, 2014
This is a new system running Windows 8.1. I have been having seemingly random BSOD and crashes. I disconnected a 2T USB backup drive and BSODs have slowed, but not disappeared. BSODs happen most often when waking the system, which seems to take far longer than it should. Error message vary. The most recent was a System Service Exception IRQ_Not_Less_or_Equal.
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May 23, 2014
I keep getting those damn BSOD's after playing for about 20 with 30 minutes. Every thing is up to date so I don't see what is wrong... The funny thing is that I get those BSOD's only when I play BF3, it doesn't even happen to BF4!
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Mar 9, 2014
Just reinstalled windows 8 on my desktop and started to receive random bsod. I know windows 8.1 is out. I downgraded due to BSOD issues on that version also. Yes I also know my windows 8 is out dated. I understand I should update but that's the least of my concerns right now. I already had 1 ram card fail on me a couple months back. But I didn't recognize this blue screen error.
I was reading this guys post BSOD Critical Process Died even after complete reinstall and his issue is exactly like I am having. My computer would just completely freeze while playing games or watching videos online.
I Just tried to run Memtest86+ and something strange happened. So here's what I did. First I download the Memtest86+ USB Installer. Turned off my computer and put my other 2 rams cards back in (I was testing one at a time). Started up my computer (HP) and press ESC to go into the boot menu and the computer just froze on that screen. It wouldn't do anything. So I turned the computer off and tried another option F10 I think it was. The computer froze again. I repeated this process for all boot options on my PC and each time the computer froze on the startup screen.
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Jul 16, 2014
I'm having BSOD for a few months now. It all started while I still had Windows 7 installed and by that time I did full RAM testing without ever accusing flaws. A month ago I did a clean format of my Disk and installed Windows 8.1 Pro with hopes that things would be better but they aren't.
I've had 6 BSOD since last month, with the first being after 1-2 days after installation (I had hardly anything installed), they all reported different messages and between them I reinstalled drivers with no success at ending them. In addition, all BSOD happened while doing different things or doing nothing (AFK).
If you want any further details besides the zip files attached feel free to ask. ( I inserted both OPTIONS zip files - JLReis.zip (OPTION 1), SFdebugFiles-JL-PC (OPTION 2)).
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Jun 23, 2014
My crashes are not related to BSODs. I HAVE NOT GOTTEN ANY BSODs AND THUS DO NOT HAVE ANY DUMP FILES.
For about the past month and a half, I've been getting random crashes in Windows 7. My computer suddenly turns off and reboots itself. Just a black screen. Sometimes I don't get a crash for five days, sometimes I get one twice in the same day.
My copy of Windows 7 wasn't genuine. I did a completely clean install of a genuine copy of Windows 8.1 one week ago, just to rule out problems on the OS level. I just got a random restart an hour ago. I only brought over media files from Win7, so I'd say my problem must be hardware related, or something to do with my power socket.
Thoughts? Unfortunately, I can't change sockets easily, as I would have to move my computer into another room for possibly weeks just to see if the problem reoccurred (it's so rare).
The event viewer shows that these crashes coincide with Event ID 41: Kernel-Power. The event data is always blank as follows:
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0
My monitors do not turn off when the computer self-reboots and they are connected to the same surge protector as the computer. Does that pretty much rule out a socket problem?
My computer specs (nothing is overclocked):
i5 3570k @ base clock
Gigabyte Windforce 3X GTX 670 graphics card
Dell U2312HM (main monitor)
Dell P2214H (2nd monitor)
CM Storm "Spawn" mouse
Corsair K70 mechanical keyboard
Corsair TX750M PSU
16GB Corsair Vengeance LP RAM
MSI Z77MA-G45 mATX motherboard
Seagate Barracuda ST2000DM001 2TB HDD
OCZ 120GB Solid 3 SSD
Things I've tried:
1. Ruled out overheating: my computer is very well cooled. Prime95 can't push any of my CPU's cores past 50C. My CPU runs @ about 35C during heavy gaming and my GPU doesn't seem to get past 40C.
2. Run Prime95 for about 14 hours with no errors.
3. Run Memtest86 to rule out faulty memory. I only did one pass, so I'm guessing I should do more?
4. Unchecked the "automatically restart" option in advanced system properties. It hasn't had any effect.
5. Uninstalled my GPU drivers and updated to the latest ones.
6. Tried to rule out a faulty PSU to no avail. Hardware monitor programs give me crazy voltage readings (8V on my +12V), but voltages seem normal in the BIOS. Should I buy a digital multimeter to test voltages under full load?
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Jun 6, 2014
I have a fresh install of Windows 8.1. Everything has been brought up to date including all hardware drivers and bios. I continue to experience the same BSOD every couple of days or so (Attached in this post). This is what else ive tried: Ive unplugged all extra hardware and it still continues to happen. Ive installed a different drive, tested memory (memtest) for 24 hours. Checked the power supply. Ran PC check on the mobo. etc. still continues to happen.
A problem has been detected and Windows has been shut down to prevent damage to your computer.
The problem seems to be caused by the following file: ntoskrnl.exe
If this is the first time you've seen this stop error screen,restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed.If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing.If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
Technical Information:
*** STOP: 0x00000139 (0x0000000000000003, 0xffffd0002044cee0, 0xffffd0002044ce38,
0x0000000000000000)
*** ntoskrnl.exe - Address 0xfffff80091157fa0 base at 0xfffff80091004000 DateStamp
0x5318053f
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Oct 21, 2013
I have been getting issues for a little while and after some research i thought the issue was with my ssd. After getting a new one and doing a fresh install I am still getting blue screens?
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Jul 24, 2014
i kept on getting the same BSOD for like 6 moths. but is was lazy and didn't take action, but im no fed up with it. and its getting reeaally annoying. I get get it most often while watching youtube video's (but i think that's just due to that that is what i mostly do on chrome. i also get it while gaming or just normal use (a lot less though). i used SF Diagnostic Tool i have Windows 8 64bit (i dont know if its pro or ultimate or something, i dont know where to find that)
(ironically i got a BSOD while typing this XD)
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Jul 26, 2014
Recently in the past day or two, I have had a stream of BSOD, all with random numbers, I have attached a log to this post below.
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