Updates :: Windows 8 Update Database Continuously Crashes?
Jan 22, 2014
I have a new laptop which has Windows 8. I left it at work one day just screen locked and when I came back and entered my password, I saw that a wireless connection profile had been establihed under the name of "Iphone". I cleaned that profile but after that my laptop started to slow down very much. I reinstalled Windows 8 but the problem stays. Also the update database always crashes and I alwas have to fix it. I tried antivirus and antimalware software bout could not get a result. The machine is so slow on Internet and when I try to open a directory, it takes ages.
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Nov 5, 2013
After updating to Windows 8.1, my PC is unable to restart with the following message displayed:
1) Preparing automatic repair
2) Diagnosing your PC
3) Your PC did not start correctly
Here I am given 2 options:
a) Restart
b) Advanced Options.
Option (a) will keep me in the same loop. I have tried most of the options in (b) but nothing works out. The only extra clue I got is when I go to Startup Settings and select option 9)" Disable automatic restart after failure" from which an additional message was displayed:
error: INACCESSIBLE_BOOT_DEVICE
I did not make any backup beforehand and now I'm hoping to restore to my previous setting without losing any files/data. Or it would be even better I could solve the problem without any restoration.
I cannot access to the Windows start-up anymore, not even in Safe Mode.
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Jul 28, 2014
I am tired of having to repair Windows updates then get to install one or two then have to go through the whole process again.
Is there a site where updates can be downloaded according to their KB numbers then installed manually?
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Oct 2, 2014
So the problem started about a week ago. I came home from work and tried to wake up my computer. It "woke up", but only to a black screen with cursor flashing in the middle. It was clearly on the User login screen as the ease of use button in the lower left corner kept flashing periodically as well. I tried tying in my password and nothing worked.
So I began looking online and I tried some suggestions: Bringing the System Recovery and entering safe mode(same thing happened)....tried entering safe mode + cmd prompt (same problems).
I then used the System Recovery, cmd prompt, and robocopy to transfer all the files I needed to an external...so those are all safe and sound.
I tried doing a system restore point, but that didn't work either. So fed up, I decided to do a clean install. I inserted the disc, deleted the partitions and everything on the hard drive, and just did a fresh install of Windows 8.
I FINALLY got to my desktop. So to get back to 8.1 I had to do all the appropriate updates...which is where I ran into problem #2 that plagues me till now. After the updates were installed it, of course, asks me to restart...when I do.. I get the windows logo with the swirling dots and then BSOD.
The error on it is "SYSTEM_SERVICE_EXCEPTION (nvlddmkm.sys)". I read that thats because of video card drivers....so I go back to a system restore point I set up, and try updating without the gpu drivers.
I get the BSOD again and same error, though this time without the "(nvlddmkm.sys)".
I went back, tried updating BIOS, tried updating things one at a time, tried using 3 month old gpu drivers...but it all ends up the same...BSOD.
SO I'm stuck at the base Windows 8 with no way to update....what can I do?
Currently this is what I am running:
Intel Core i3-2100 Dual-Core 3.1GHz
GIGABYTE GA-Z68XP-UD3P F6 LGA 1155 Intel Z68
EVGA SC GeForce GTX 560 2GB 256-bit
CORSAIR Vengeance 8GB (2 x 4GB) 240-Pin DDR3
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Oct 24, 2013
Windows Update says it's Downloading Updates. It has said that more than 30 minutes ago. And it's still 0 KB total, 0% complete.
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Sep 26, 2013
After updating windows 8 when I try to launch system properties, explorer hangs and restarts itself but I noticed that it gives me activation section Product ID:Not Available.
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Jul 5, 2013
If i update windows 8, system gets into automatic recovery while restarting ..... its inspiron 14z 5423... always i need to reinstall the OS....
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Feb 4, 2014
My update history does not show any updates after 1/22/14. I know for sure that I have successfully installed at least a few dozen updates since then (almost all of them involving Windows Defender).
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Feb 28, 2014
I am having Dell Inspiron 15R 5521 Laptop, which was bought in September'2013. Since than I am facing problems of my wifi networks which has really got worsened in last few days. The main problem is received and failed connectivity while wifi is connected. It also first connects but than starts showing things like connecting, limited, connected and suddenly the bar shows the network is lost.
I am using windows 8.
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Nov 2, 2013
Once I have updated driver for NVidia, Wn 8.1 does not start. Entering Safe Mode I could uninstall the update and everything goes back to normal.
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Oct 22, 2013
I have Windows 8.1 RTM installed on my computer. Some days ago, Microsoft released the GA updates for the system. Windows update downloaded them, but they failed to install... I've downloaded the updates manually and applied them in the correct order... But no luck, the updates fail to install...
Here's a photo of the updates... (in Spanish)
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Sep 15, 2014
I was wondering if I can update my windows 8 which came pre-installed to 8.1 without going to the store and waiting for it to be downloaded.
Is there any ISO online where I can readily download the image and update it? Its a HP laptop.
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Jun 17, 2014
My son has an MSI Laptop running Windows 8.1. Following a recent Windows update (he cannot be more specific) he is no longer able to use his Admin (the only one) account. He sees the mouse pointer but the rest of the screen is black. Ctrl-Alt-Del does bring up a panel offering the usual options to shut down, reboot, Task Manager, etc. - but when I select Task Manager with the intention of seeing what processes are running,the dialogue does appear, but before it is properly displayed it vanishes.
Meanwhile the HDD light is burning constantly. If I simply leave the machine for 30 minutes or so, then the HDD activity subsides but there is still a blank screen. Moving the mouse pointer to the top or bottom right hand side of the screen has no effect.
Unfortunately we did not have the wits to set restore points Interestingly the other account (not administrator) is working without problem.
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Apr 8, 2014
I'm trying to install the new update
It says
Downloading 1 update (0kb), 0% complete
What do I do?
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May 17, 2014
how can i update (offline / stand-alone) windows 8 x64 SL (Single Language) to windows 8.1 ?
I am using windows 8 SL (Single Language) x64.
I want to update it to windows 8.1 (offline / stand-alone)
how can i do it ??
i already downloaded these much files(see img) from officially released by microsoft from (Download Windows 8.1 Update for x64-based Systems (KB2919355) from Official Microsoft Download Center)
i am try to install it in following sequence:
1. KB2919442
2. KB2939087
3. KB2919355
4. KB2932046
5. KB2938439
6. KB2937592
but for all updates, i am getting this error (see img) :
why am i getting this error ?
how can i solve it ??
how can i update (offline / stand-alone) windows 8 x64 SL (Single Language) to windows 8.1 ?
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Jan 2, 2014
I have an HP that I cannot get to activate. I did a clean install and my login is an admin. I deselected installing Norton's during the reset but it was there when I booted up so I removed it with the Norton's removal tool. I tried activating by using the "Windows activation" from the search button and then tried by using an elevated command prompt of "slui.exe 4" but both ways gave me a 0xc0000022 error.
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May 23, 2014
I followed the directions at [URL] .....
After I launch Windows8.1-KB2919355-x64.msu the updater fails to install it.
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Feb 16, 2014
The past week or so I have had a problem with updates for windows defender in win 8.1 failing to work. Is it from any of the last updates on patch Tuesday? or another problem. I can get the update from a windows site and install it from that but not from defender its self or windows update.
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Jul 11, 2014
A niggle that's potentially quite a problem is that my 8.1 laptop Taskbar is not notifying me that "New Updates are Available."
I never set to install them automatically, I like to know what's going on and choose how to use my connection and processing power, but the notification from the Log In screen is easily missed and not satisfactory in my opinion. I think there's a third party piece of software to correct this, but I was wondering if there's a better way to restore the function?
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Jul 24, 2014
During update, Windows 8.1 restarts, and goes to the boot screen. Then gives this error: We couldn't complete the updates, Undoing changes. Don't turn off your computer.
All updates that were installed get undone. And if you install updates again, it will do the same thing. The reason is because of one update: IE 11 Windows 8.1 - KB2962872
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Sep 15, 2014
I am new to Windows 8 with a new Asus X550E series computer. When I try to do an update to 8.1 it says and I quote "Failure configuring Windows updates Reverting changes Do not turn off you computer."
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Feb 5, 2014
so about a month ago I needed to do a refresh on my Asus Laptop which had Windows 8.1 (64bit). I bought this computer back in September of 2013. It was a simple refresh that saved my files and such. The reason I had to refresh was for some odd unknown reason, League of Legends would not go to the login screen, as it would fail. I tried everything to fix that problem, and nothing worked. So, I did a refresh.
Now, I have Windows 8, and my updates wont install at all. I have tried to do a windows update repair and it doesn't fix all the problems, tried to do a clean boot install. Nothing works as of right now. My computer restarts every 2 days and fails.
"Failed Configuring Windows Updates - Reverting Changes" < something of that sort. Every time. I checked if any of the windows updates have gone through, and almost all of them have not.
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Jun 22, 2014
For about a month now I have been getting extremely slow internet and task manager says that "Windows Update" is using all of it. I ran the windows update troubleshooter and it came up with "Windows Update components must be repaired. Fixed." This fixes it for about half an hour and then I have to run the troubleshooter again and every time I do it says the same thing. I have tried googleing for answers and have tried a few things but so far nothing has worked.
Since this morning I have also been getting "Potential Windows Update Database error detected 0x80070490. Fixed" but it still comes up every time I run the troubleshooter.
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Dec 21, 2013
Our effort to build great software never stops. That's why we periodically release updates for Windows Phone 8 to add new features that maximize your phone's performance. Below is a summary of what we've included in each update so far. The most recent update is listed first. The longer number refers to the Windows Phone operating system (OS) version.
Updates to Windows Phone 8 are cumulative, so when you install the latest update, you'll also get all the previous updates (if your phone doesn't have them already). Only updates that apply to your phone will be downloaded and installed.
When it's available, we'll also pass along software from phone manufacturers that improves the performance of specific phone models. If you have questions about what's included in a phone manufacturer update, contact your phone manufacturer.
See How do I update my phone software? to learn how to install updates or check if there's an update available for you to download.
See: Windows Phone 8 update history | Windows Phone How-to (United States)
Tip How to Check for and Install Windows Phone Software Updates
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Aug 29, 2014
I have a little problem: I've just recently installed Windows 8.1, all the updates, and, from time to time (1 hour or even faster), action center tells me that windows update is disabled, and when I've gone to the settings, it was off. Ok, no problem, it's not hard to enable it. But, as I said, something, I don't know which program or the operating system or anything else stops it.
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Jun 28, 2013
When I download some windows 8 updates - not store updates - and restart the PC. After windows boots to desktop it shows me that they are all installed, but after a few minutes they come back as uninstalled and when I install them again the problem continues. What should i do?
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Jul 26, 2014
I migrated from from hdd to ssd on my Samsung series 7 laptop today and everything has gone very well with the exception of windows updates which are now non functioning. I have tried both the DISM and sfc/scannow procedures as well as numerous other possible solutions I have come across during the day.
the error code coming up is 80070490.
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Dec 1, 2013
I have purchased a new Windows 8 laptop and I'm looking to get the latest Windows updates in order to be able to upgrade to Windows 8.1. Every time I attempt to access windows update, either via the computer information or the start menu, it freezes. After a while it will eventually get to the actual update screen where I can choose to check for updates. Upon pressing this it freezes again, and will eventually resume checking. After a while I get the error code 80072EE2. I have tried using the Windows Update Troubleshooting tool and it does notify me that there are problems and corrupted files, but says it hasn't fixed them! Screenshot below:
If the Troubleshooter can't fix this, what should I do to be able to update? I have previously performed a system refresh to attempt to fix this but it has not worked.
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May 1, 2014
I format my PC like a every 6 months. The most annoying part is the updates of Windows 8 which is like more than a gigabyte. I want to backup the updates and reinstall them without downloading them again. Is it possible?
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Jan 15, 2014
My laptop hp pavilion g6 has been trying to update and it has a blue background saying "Configuring Windows Updates 12% complete" it's has been like this for almost 2 hours now I tried to remove the battery but when it boot it comes back to the update.
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Sep 11, 2013
I just started getting this error today. It's a Microsoft Office 2013 update error, but I can find nothing by searching for it. I ran the automated update repair tool a couple of times but it did nothing.
Edit: I was able to download the update and install it, but Windows update still tries to install it and fails.
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