Debugging :: Windows Crashing Multiple Times - Stable After Restarts

Aug 20, 2014

I've an odd issue. Every time I boot up my computer for the first time in the evening after work, it will freeze and crash several times but then remain fine for the rest of the night after multiple restarts. The cycle then repeats itself the next day.

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Debugging :: BSOD Multiple Times With Multiple Drivers / Bug Check Settings

Jul 19, 2014

I built a computer recently. Since day one I get BSODs but the drivers, and Bug/Checks listed are never the same.I was thinking it couldn't be a single device or driver so I've:

Replaced the MOBO.
Repair Installed the OS.
Replaced the RAM.

It BSOD'd multiple times between each change.

The only things I've run are IE/FF and Ableton Live 9. Ableton is usually running during the BSOD but it was not the last time.

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Debugging :: Windows 8.1 - Laptop Crashing Few Times Every Day

Sep 15, 2014

My new laptop is crashing multiple times every day. It freezes, reboots itself or I get BSoD. I use it mostly for playing League of Legends and watching videos on Youtube , but it crashes on everything.

I tried to reinstall Windows 8.1 (OS I had when I bought laptop), reinstall all drivers, install new drivers but its still crashing. Also tried to run it in safe mode but it crashed there too.

I got these BSoD:
SYSTEM_EXCEPTION_NOT_HANDLED
KMODE_EXCEPTION_NOT_HANDLED
KARNEL_SECURITY_CHECK_FAILED
IRQL_NOT_LESS_OR_HANDLED
DRIVER_IRQL_NOT_LESS_OR_HANDLED
UNEXPECTED_KARNEL_MODE_TRAP

HP Pavilion17-f001sm Notebook PC (my laptop) specifications:
CPU - AMD A8-6410 APU with AMD Radeon R5 Graphic 2.0GHz
RAM - 4GB
OS - Windows 8.1 x64

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Debugging :: BSOD At Random Times - Computer Constantly Crashing

Jan 23, 2014

Ever since I have bought this computer, it has constantly crashed. When I attempt to fix something, for example: re-seat the memory, made sure there was plenty of cable slack, etc. The system will then seem stable for 7-10 days. Then out of the blue, the system will crash several times in a short time (sometimes this period can be a few hours or a few days). Even though it has constantly crashed (in the hundreds of times) I would say I have actually witnessed it less than 10 times. There was one time though the system had crashed, rebooted, and then even crashed again before I even had a chance to log in.

The file included is from the last 2 months and it has 30 files. This appears to be a rather large number, this is nothing compared to what it used to be like when I first purchased this system a year ago.

Specs:
HP Envy 700
32 GB
i5-4430 3.0 (4 core)
Windows 8.1
DirectX 11
Graphics - Intel HD Graphics 4600

Antivirus - Symantec End Point
Malware Protection - Spy bot Search and Destroy

Heavy used applications:
GNS3
PhotoShop CS5

Here is the attachment.

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Debugging :: Win8 X64 - Blue Screens On And Off Multiple Times A Day

Sep 15, 2014

So I have been getting Blue screens on and off for a fair time now ( few months ) from once per week to multiple times per day. I have been trying to fix the problem for a fair while but I feel I am getting nowhere in which the frequency of the blue screens doesn't seem to change no matter.

Steps I have taken so far:

- cmd>sfc /scannow: This might have been a culprit to some blue screens. At first when run I would get "corrupt files found but not fixed". After spending some time trying to refresh windows 8.1 and failing (as I only had Windows 8 key), eventually I did a clean install of windows 8 (and still having the same message). I have since acquired a windows 8.1 key and used that to refresh windows, and now the message is from sfc when run is "Windows Resource Protection did not find any integrity violations".

- Windows memory test : So I ran this and had no errors.

- cmd>verifier: I have recently tried that with no crashes ( I think I set it up correctly and when I rebooted it booted normally to windows following steps here : [URL] ....).

- Moved graphics card slot: So I move my graphics card down one slot on my motherboard in case there was a dodgy connection, but this didn't work

I have attached the output from the SF Diagnostic tool and also an additional text file generated from WhoCrashed with some additional information.

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Debugging :: Multiple BSODs Everyday In Random Times

Jun 5, 2014

I have problems with BSODs and computer unexpected power loose. Even in idle mode computer cxan restart itself. When I go to the sleep mode and wake it up I have always mutiple bsods at the windows startup. After few resets it starting up correctly and then sometimes (sometimes not) rebooted in second.

In my computer there is minimal hardware connected:

1. Mouse
2. Keyboard
3. Monitors x3
4. 2 hard drives (1xSSD, 1xSATA3)
5. External PCI music card
6. 4x DDR3 RAM

I've tested RAM in memtest about 12 hours by booting it from usb. In the post attachment my debug files (dumps etc).

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Debugging :: Multiple BSOD Errors Random Times

Jan 12, 2014

Ive been getting multiple BSODs. I have a lot of school work to do all the time and it'll just randomly BSOD out of the blue. Ive run multiple mem tests and hard drive tests with nothing to report.

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Debugging :: Multiple BSOD Are Crashing System?

Mar 31, 2014

Following errors appear frequently:

IRQL_NOT_LESS_OR_EQUAL
KMODE_EXCEPTION_NOT_HANDLED
BAD_POOL_CALLER
IRQL_GT_ZERO_AT_SYSTEM_SERVICE

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Debugging :: Multiple BSOD Errors - Unexplained Application Crashing

Apr 5, 2014

About an hour ago I was playing Dota 2 (a game application via Steam) when it crashed. There was no error report or explanation, it just crashed to the desktop. Upon restarting it, after a few moments it again crashed.

I attempted to restart my computer and got stuck at an American Megatrend BIOS screen talking about a CPU failure. Going into BIOS I shut off the CPU Fan monitors and was able to successfully restart the computer.

After a few moments I got a BSOD error, Watchdog_Clock. I restarted and again after a few moments got an IRQL BSOD error.

I downloaded an application called SlimCleaner and this seemed to resolve the BSOD errors, but the Dota 2 crashing without explanation is still occurring despite verifying the cache, and then deleting re-downloading and re-installing all together.

Attached are the dump files.

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Audio :: Sound Crashing Several Times A Day On Windows 8.1

May 18, 2014

There is a very annoying issue with my Windows 8.1 Pro 64 bit. For some unknown reason sound stops working several times a day. Audio usually crashes when I start, pause/unpause or stop a video (XBMC, KMPlayer, Youtube), music, game, or anything that involves sound. The only thing what can make audio work again is restarting Windows Audio Service.

This crash does not happen in every case, only several times a day.

One more interesting symptom: when I listen to music on foobar2000 and audio crashes, then the playback of music doesn't stop, sound is still working (only on foobar2000, anywhere else it stops), but I cannot change the volume inside foobar2000. Once I stop the music stream and try to start it again, then the sound does not work at all in foobar2000 either.

This problem exists on laptop's built in speaker, audio jack and HDMI output too. Interesting though, when sound is on HDMI output and crashes, Windows system sounds (such as sound for UAC prompt) are still working, but they are outputted to the built in laptop speaker.

My laptop is ASUS K55VJ

Previously I had Windows 8 installed, it didn't have the issue. This is a clean Windows 8.1 install, not an upgrade from Windows 8. Reinstallation of drivers does not work.

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Taskbar Crashing - Disappears For A Second And Then Restarts?

Jun 27, 2014

Recently, my taskbar started doing a strange crashing/restarting thing. It disappears for a second, leaving behind the drop shadow, then restarts and works fine. Looks like this:

See the shadow line there?

I was able to duplicate it when I realized it would happen each time I opened an old program, but also happens at seemingly random times. Sometimes it takes just a second to reboot, other times it stays this way for a minute before returning.

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Maintenance :: Windows 8 System Freezes For Some Seconds Multiple Times A Day

Apr 18, 2012

My system freezes randomly for a few seconds. In the eventviewer i see often these ESENT (508) warnings:

LiveComm (1680) C:Users
lv02271AppDataLocalPackagesmicrosoft.windowscommunicationsapps_8wekyb3d8bbweLocalStat eLiveCommcostongs@hotmail.com16.2: A request to write to the file "C:Users
lv02271AppDataLocalPackagesmicrosoft.windowscommunicationsapps_8wekyb3d8bbweLocalSta teLiveCommcostongs@hotmail.com16.2DBStoreLogFilesedb.log" at offset 974848 (0x00000000000ee000) for 4096 (0x00001000) bytes succeeded, but took an abnormally long time (20 seconds) to be serviced by the OS.

This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.

I am using a brand new Intel 520 series SSD.

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Debugging :: Windows 8 Doesn't Shut Down Instead It Restarts

Oct 29, 2013

Whenever I click the "shut down" button, the PC powers off for a moment and then just starts up again... I've tried disabling fast boot option in the power settings but that does nothing. Also every time my PC starts it says "Your PC ran into a problem" and some other info about on how it is a "system failure" and how I can send it to Microsoft. It also creates a MEMORY.DMP file in my System32 folder. This is really bugging me and it's happening since I reinstalled my Windows after getting a new motherboard, cpu and ram. Should I try reinstalling my Windows 8 again or is there a simpler solution to this? Also I have the latest version of BIOS and my system specs are:

Gigabyte GA-970A-D3 rev 3.0
AMD FX-8320 Black Edition Turbo mode @ 3.7ghz
2x4GB Kingston HyperX DDR3 @ 1600mhz (it goes a little bit over that since of the turbo mode of my cpu)
VIA Audio integrated on the mobo
LC Power LC600H-12 @ 600W

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Debugging :: Windows 8.1 Crashes Randomly And Restarts As Normal

Dec 5, 2013

My Windows 8.1 Crashes Randomly, without BSOD or Black Screen, and restarts as normal.

See attachment :

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Debugging :: Locate Source Of Random Windows 8 Explorer Restarts?

Mar 23, 2014

I have just done a fresh install of the latest win 8 and occasionally i get explorer restarting

Also the last time it happened skydrive had dissapeared

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Debugging :: Windows 8.1 Random Crashes Without BSOD And Restarts As Normal

May 20, 2014

My Windows 8.1 crashes randomly (almost everyday), without BSOD or Black Screen, and restarts as normal. There are no minidump files created. Vaio fit 13

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Debugging :: BSOD 3-4 Times / Week - Possibly Due To With Windows Kernel

Jun 7, 2014

I built my current system about a month ago. Since then, I've had numerous BSODs, some caused by my graphics card driver. I updated the driver and the BSODs became less frequent. However, I still get them regularly, usually when waking the computer from sleep mode. I've had a couple at random times as well. I've tried to figure out (using WhoCrashed and WinDbg) what was causing these issues but to no avail. I ran Driver Verifier with all the drivers checked and have not gotten any BSODs from it. I have not yet run a Memtest since WhoCrashed said that the BSODs were not likely to be caused by hardware issues.

Attached is a .zip of my crash dumps, etc.

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Text Size On Laptop Monitor Is Not Stable?

Jul 3, 2013

I am using a relatively new Toshiba Satellite laptop, which came with Windows 8 (64-bit). Frequently, as I am typing, the text size will suddenly enlarge. I don't believe that my wrist is interfering with the keyboard, but I can't be certain. How do I go about returning the text size to a normal viewing size in Windows 8?

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Debugging :: Windows 8 - Laptop Crashes Several Times - Error Displayed On Start Up?

Feb 26, 2014

My windows 8 laptop (studio 1537-DELL) crashes several times and I have this error displayed on start up:

C:Windowsminidump21514-20498-01.dmp
C:UsersuserAppDataLocalTempWER-72025-0.sysdata.xml
C:WindowsMEMORY.DMP

My SF_DD_MM_YYYY.zip folder is uploaded.

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Debugging :: Windows 8 Crashing Error

Dec 30, 2013

I am finding a problems with windows 8 when i start the computer it crashes and I get blue screen error my anti virus scanned everything it was clean no viruses or threats and when I restart my computer the screen freeze even my mouse cursor freezes and again i have to restart and updates are fully updated.

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Debugging :: BSOD - Windows 8.1 Keeps Crashing?

Sep 15, 2014

We have a computer we're running Windows 8.1 Pro, which keeps crashing - typically overnight, and typically when we're running large computational simulations.

I have been working on parsing the WinDBG outputs, and finally got to:

Probably caused by : GenuineIntel

But before that, I see:

BugCheck 124, {0, ffffe0011caf8028, be000000, 100110a}
***** Kernel symbols are WRONG. Please fix symbols to do analysis.

But I am not 100% sure what I'm looking at. In WinDBG I am pretty sure I've succesfully pointed the symbol path to download symbols correctly from msdn.

So we ran "dm log collector", the ZIP is attached.

p.s. We do have a large RAID drive attached via USB3; connecting that seemed to correlate to the start of these crashes, but that might be wishful correlation seeking.

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Debugging :: Windows 8 Crashing Every 5 Minutes?

Aug 23, 2014

Every five minutes I recieve the BSOD and it says critical_process_died. The weird thing is, I reset my computer back to factory settings and as soon as I booted it did it again... I got my computer to work for like 10 minutes and as soon as I thought it stopped for good, it did it again.

My PC sometimes crashes during bootup too.

Edit: I was just downloading something and halfway in it said something like "Failed to download and install files". Then the taskbar in the bottom of my screen disapeared and my computer got the BSOD saying "Critical_Process_Died"...

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Debugging :: Getting Blue Screens Probably 1-2 Times A Day?

Jul 3, 2014

I keep getting blue screens probably 1-2 times a day with MEMORY_MANAGEMENT 0x0000001a. Attached is my debug information.

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Debugging :: BSOD Every 5 To 10 Minutes / Other Times None At All

Apr 28, 2014

Get tons of BSODs, a different explanations very time. I get Memory Management, Kernel Security Check Fail, NTFS File System, System Service Exceptions...

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Debugging :: Fresh Install On New SSD Of 8.1 - Restarts Into BSOD

Mar 27, 2014

Just got in the mail 2 ssd's and the HD7870 video card along with a copy of windows 8.1 complete (retail). My boot ssd (one I'm trying to install on) is a 60gb Mushkin and the other is the one I was going to put games on the 240gb Mushkin.

So I hooked the 60gb one up and put in my install disk for the 64bit of windows 8.1. It went through the install fine, then it said it needed to restart to complete and when it restarted it gave me the black screen of death. It sat there for over 30 minutes then the screen turned to a yellowish orange.

So I formatted the ssd, reinstalled fresh again. Same thing.

I then tried the 240gb thinking maybe I had a bad ssd. Same thing.

Then I tried an old 500gb Seagate that I knew worked but I formatted it and installed. Same thing.

So back to the 60gb I went, formatted, reinstalled 8.1 then it did the black screen again. So I tried booting over a couple times till it gave me the option to start in safe mode with networking. It started in a black screen with the blue windows logo... and stayed there for an hour.

I then tried the command prompt methods of BOOTREC/FIXMBR, BOOTREC/FIXBOOT, BOOTREC/REBUILDBCD and restarted with same black screen. *after the rebuildbcd, it said copies of windows = 0???*

So I tried to start using the install CD as a recovery drive, it brought up the option to install windows....

I'm not sure how I can get dumps or test stuff if there is no way for me to even get to the actual explorer other than the black screen or the black screen with the blue window logo, or even he more rare black screen with underscore blinking...

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Debugging :: Random Restarts / Freezes And Crashes?

Nov 18, 2013

I've had this Dell XPS for the last 3 years I guess and over the past 4 or 5 months, my computer has been randomly restarting, freezing and now today crashing. Sometimes I'll be on it and it will restart, sometimes I won't even be near it when it restarts. Last week I was on it and my screen went half blue, but I could still see part of my browser but it was frozen. So I just had to cut power. Here is a picture of said incident. [URL] ....

I've also had it freeze and then I come in the room and my tower sounds like a jet engine and I have to turn it off. Then yesterday the blue (as seen above) cascaded down my screen, froze and gave me the BSOD. I've had 3 crashes in less then 24 hours and I'm at a loss as to what to do. I think I have every driver updated, but maybe I'm missing something.

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Debugging :: Windows 8.1 Crashing When Waking From Sleep

Mar 10, 2014

I had a problem a few months ago on Windows 8.1 I was unable to solve so I reinstalled windows 8 and was able to put my computer to sleep and wake again. Upon re-updating to Windows 8.1 I once again have the problem of a crash when trying to come out of sleep.

I tried Windows 8.1 again because of hardware changes that allowed me to uninstall a few outdated drivers, but that did not fix the problem. What may be causing it to crash when trying to wake?

Please find attached the zip file generated by the SF Diagnostics Tool.SF_10-03-2014.zip

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Debugging :: Random BSOD Errors Several Times A Day?

May 11, 2014

So I got myself a new computer not long ago, and I had some issues with the windows install that gave me 5-6 bsod a day atleast. Managed to fix that issue eventually, but lately it started to pop up with the same thing again, everything from MEMORY_MANAGEMENT to KERNEL_ERROR.

Latest one was DL/DI.DLL

It can happen during playing games, watching videos on youtube, or even idle.

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Debugging :: BSOD - Computer Freezes And Restarts Randomly

Jul 30, 2014

A couple of weeks ago my old PSU blew up. It did kind of like a explosion sound and some flashing, very impressive. I inspected the motherboard and I could not find any damage whatsoever. Only the PSU seemed affected.

After that I bought a new PSU (Tacens MP700 - 700W), an aftermarket CPU fan (Cooler Master Hyper TX3 EVO) and some extra chasis fan to improve air flow and lower the temperature. I plugged everything in, and system started with no apparent issues.

However since a few days ago sometimes my PC restarts without saying anything, some other time it just freezes (very annoying) and some other times it gives me a BSOD with the errors CLOCK_WATCHDOG_TIMEOUT. The frequency of these failures:

- Normal use like browsing, email, programming --> not very often
- Playing game like iRacing --> sometimes it freezes
- Playing game like PES2014 --> it always freezes, sometimes during the first match, sometimes after a 2-3 of them

After googling it appears is a hardware problem so I wonder if the damn PSU damaged some of my other components. The thing is the original PSU was intended to be for a quiet HTPC but I started to work from home and suddenly became a work station. I should have improved the PSU among with the other components (CPU, memory, etc.) but I did not think it was necessary. Bad decission I guess.

I've monitored temperature and it does not seem to be the issue as using a benchmark software at 100% CPU during 30 minutes temperature does not go over 65C on the CPU (I live in Spain where ambient temperature is around 30) and motherboard never pass 68-70. Right now while browsing temp is 35 for the CPU, 45 for the mobo and graphic, 30 for HDD. Pretty normal I think.

I have also upgraded from Windows 8 to Windows 8.1 hoping it was a driver issue but not success either.

Find attached the SF report. Added new crash info:

System errors:
=============
Error: (07/30/2014 01:38:31 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.2.0 service failed to start due to the following error:
%%3

Error: (07/30/2014 01:36:11 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.2.0 service failed to start due to the following error:
%%3

[Code] ....

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Debugging :: BSOD / Constant Restarts (Memtest Passed)

Nov 13, 2013

I've been facing constant problems with BSOD (Ntoskrnl.exe) today. It happened for the first time about a month ago when I tried to update Opera (12.16 -> 17.0) but after many, many restarts, trying to run Windows in a "Safe Mode", restoring recovery points finally Windows started to work. I haven't tried to update Opera since then.

Today... I don't know what happened because I went away of a computer ( it's possible ) for a few minutes and when I came back I saw BSOD with 'DRIVER_IRQL_NOT_LESS_OR_EQUAL' error. I tried to find a solution on the Internet but I still don't know what else to do.

When I run system in a Safe Mode with a 5th option (Safe mode with networking) everything works but when I try to run Windows normally - same situation as previously (reboot)...

I added dump file as an attachment (111313-10140-01.txt).

Please change the extension (txt -> dmp). I wasn't able to upload .dmp file to this forum. The second file (debuglog.txt) was created in a following way:

Type the following:
kd z C:Windowsmemory.dmp (or the path to your .dmp file)
Type the following:
.logopen c:debuglog.txt
Type the following:
.sympath srv*c:symbols*http://msdl.microsoft.com/download/symbols
Type the following:
.reload;!analyze -v;r;kv;lmnt;.logclose;q

I found above-mentioned steps on Reading a memory.dmp or other .dmp file - Scott Forsyth's Blog The last but not least... About a month ago (when I had the same problems) I run Memtest for a whole night and it found no problems. I haven't tested other hardware yet.

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Debugging :: Windows 8.1 Crashing While Playing Online Games

Sep 15, 2014

My computer has been crashing mostly while playing Guild Wars 2 and Archeage. It will crash, go to a weird colored screen, and I have to manually shut it off. I did a memtest and everything checked out, and I also tried switching the power supply out with one that wasn't having any problems and that didn't work either. I've also tried playing the games on the lowest settings and it still doesn't really work.

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