Debugging :: Windows 8 - Laptop Crashes Several Times - Error Displayed On Start Up?
Feb 26, 2014
My windows 8 laptop (studio 1537-DELL) crashes several times and I have this error displayed on start up:
C:Windowsminidump21514-20498-01.dmp
C:UsersuserAppDataLocalTempWER-72025-0.sysdata.xml
C:WindowsMEMORY.DMP
My SF_DD_MM_YYYY.zip folder is uploaded.
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Sep 15, 2014
My new laptop is crashing multiple times every day. It freezes, reboots itself or I get BSoD. I use it mostly for playing League of Legends and watching videos on Youtube , but it crashes on everything.
I tried to reinstall Windows 8.1 (OS I had when I bought laptop), reinstall all drivers, install new drivers but its still crashing. Also tried to run it in safe mode but it crashed there too.
I got these BSoD:
SYSTEM_EXCEPTION_NOT_HANDLED
KMODE_EXCEPTION_NOT_HANDLED
KARNEL_SECURITY_CHECK_FAILED
IRQL_NOT_LESS_OR_HANDLED
DRIVER_IRQL_NOT_LESS_OR_HANDLED
UNEXPECTED_KARNEL_MODE_TRAP
HP Pavilion17-f001sm Notebook PC (my laptop) specifications:
CPU - AMD A8-6410 APU with AMD Radeon R5 Graphic 2.0GHz
RAM - 4GB
OS - Windows 8.1 x64
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Sep 15, 2014
I just bought a new gaming laptop (Asus G750JM) a week ago, 3 days ago it started having BSODs while doing
multiple tasks at once like using photoshop and browsing with multiple tabs at the same time, also the first time it happened was while i was playing COD ghosts and now while i was trying to launch Dead space the laptop froze for a minute and then it displayed the BSOD. I have read on other forums that the problem was with the latest Nvidia driver 340.52 so i installed an older driver version from asus support website but i would still get the BSOD, so i installed the latest version again.
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Jan 30, 2014
I've been having trouble with Windows 7, Some chipset thing or something, So I decided to upgrade to windows 8, When I take my laptop out of sleep mode it flashes a bsod, so I don't get enough time to see it.
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Feb 10, 2014
my Vaio Pro crashes when hibernating. I have attached the files outlined in the description of how to post BSOD issues
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Oct 17, 2013
To illustrate this point I realised I'd uploaded and incomplete zip file so here's another one!
My error messages following a re-start are:
C:windowsminidump101913-26769-01.dmp and
C:usersalanaappdatalocal empwbr-873667-0.sysdata.xml
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Aug 19, 2014
My daughters boyfriends laptop will no longer start an Asus which runs windows 8.
Normally not much of an issue, if it weren't for the fact that he never created a backup or rescue disc. The laptop does not have a cd/dvd drive, so I would need to download a rescue disc, but do you think I could find one...
Where i would be able to download a rescue disc? (or another way to fix it).
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Nov 22, 2013
Every time i formatted my pc,then after sometime it gives a bsod error & restart then pc cant start then windows start screen loading & loading......
I updated all driver & ssd firmware but no result.
I collect dmp files & collect some data.
Stop code 0x00000133.
Related driver show hal.dll +546a
Due to restart i didn't collect so many.
I will update dmp file information shortly.
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Aug 15, 2013
I was messing around with the Win 8.1 preview in a VM tonight and noticed that you can have the Desktop Mode opened half screen along with Modern UI apps on the other half of the screen. I haven't heard about this capability, only 2 Modern UI apps sharing the screen at any one time.
[URL] .....
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Dec 30, 2012
how many times i should reinstall windows or other os or how much time i can formate my pc? is this any harfull effect by installing windows many tmes( i did 30 times till today). some of my fren tell me there is certiain coating or layering in the harddisk which may break or run out with repeated format or reinstall....and drive will crash ..
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Dec 14, 2013
This is Windows 8.1. When I wake my computer from sleep, regardless of how long the computer has been sleeping, it takes 10-15 minutes to complete the process. It takes about a minute or so for the lock screen to show up. When it does appear, everything seems to be working but I click on the lock screen to reveal the password entry and a grey screen emerges but no password box or profile photo. Its as if the password box and photo are just missing on the page. So as I wait for the password box to appear, the lock screen will eventually return. I have to keep clicking on the lock screen to see if the password box has appeared.
Sometimes instead of the grey screen, the loading circle of dots animation is displayed but still behind the lock screen as above.
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Apr 21, 2013
I have Windows 8 64 bit installed on a new Hp h8 1360t . On each restart I get this error.
"PKU2u log failed to start with the following error: 0xc0000035".
The results of my searches to resolve this error has been minimal to say the least.I have run sfc/scannow and a chkdsk /r with no positive results. how to correct .
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Oct 27, 2013
RunDLL Error every time i start up my computer. Im running on windows 8.1 pro. Its a box And it says "There was a problem starting P17RunE.dll The specified module could not be found."
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Aug 1, 2014
I got a new laptop, and pretty much immediately after initial set up I shut my laptop, the next time I tried to open it it showed the BSOD, it has the error,system_thread_exception_not_handled (iastora.sys). After it does the restart my computer runs fine. I followed the directions and included the file.
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Jun 15, 2014
I have this problem with my laptop for a week ago, I purchased this laptop (hp pavilion dv6 2170ee) 4 years ago. Now I'm currently using Windows 8.1 PRO on it. I recently upgraded my RAM from 4 GB to 8 GB (a year ago). I'm using this laptop for work purpose, graphics like 3ds max, Photoshop and Autocad.
Well the problem started by getting a lot of unexpected shutdowns with BSOD with random errors ..
here's what I wrote:
MEMORY_MANAGEMENT
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
PFN_LIST_CO
IRQL_NOT_LESS_OR_EQUAL
KERNEL_SECURITY_CHECK_FAILURE
the memory management error & IRQL_NOT_LESS_OR_EQUAL error are the most appearing , although the memory management is the #1 error happens. This leads me to test my RAMS , I ran a memory check (windows memory check & bios memory check) both gave me no errors. I even replaced my RAMS with the ones which originally came with the laptop, same errors happened again. I tried booting in safe mode, at that time no errors occured , I though it might be the drivers , I uninstalled the graphic driver and restarted the system everything was fine until I tried to install windows updates, OS asks me to reboot ,after that system started and I didn't touch even the mouse ,it crashed with errors again
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Feb 28, 2014
I am using windows 8 convertible acer...my laptop shows that i m connected to the internet...the internet only works in Internet Explorer and Google Search app...the desktop versio of internet explorer shows the error "This Page Cannot Be Displayed" google chrome does not work neither does my itunes app...
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May 7, 2014
My laptop keeps crashing with the error Random BSOD, Driver_IRQL_Not_less_or_equal tcpip.sys, and looking through it with blue screen view, I've noticed that each one has something different for the primary reason.
I have attached all of the crashes through the beginning of the month.
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Sep 15, 2014
I've just purchased this stupid piece of junk and it's always at 99% disk, which makes it run like, well, a stupid piece of junk. It has decent specs (it's an asus tp550ld, with i7-4500U, and 8 gb of 1600 MHz ram, and a GeForce 820m), but struggles to do the simplest of tasks, such as opening new pages on browsing tabs, and even typing this out right now is a bit laggy. I bought this thing to play the odd game or two when I'm away from my desktop, but that's not really fun when you're on the lowest settings of Starcraft II and you're at 5 fps (notebookcheck.net says I should be getting 68.9 on medium)
I've tried:
Uninstalling AVG
Disabling auto updates
Virus/malware check
I've considered trying:
Ripping this OS off of here and loading my own Win 8. It doesn't seem to have a bunch of bloatware on it but I don't know. I'd rather not do this as I spent a few hours setting this up/installing a few games last night.
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Mar 19, 2014
I constantly have my laptop restarted when I walk away from it for a bit, it's been happening for the last couple of months now. On the occasions that I have caught it restarting I saw a glimpse of the BSOD. The last error mesage that I saw on BSOD was MEMORY_MANAGEMENT.
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Mar 8, 2013
I have been running Win 8 on my ASUS Q200E Laptop and have been puzzled by the difference in the startup times between a cold, power off start up and a restart startup. On a cold startup, the desktop is completely ready to use in about 20 seconds. With a restart, it takes about 38 seconds to get to the same point.
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Mar 29, 2014
I have been having a problem lately with my dell laptop. It suddenly freezes and goes really slow. I think there might be some files corrupted or something. I have run superantispyware, and malwarebytes. Superantispyware only found cookies. I dont have to set back to factory settings. My laptop is a dell inspiron 15. I am still trying to get used to windows 8.1 Here is the info
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i3-3227U CPU @ 1.90GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 6013 Mb
Graphics Card: Intel(R) HD Graphics 4000, -1984 Mb
Hard Drives: C: Total - 463460 MB, Free - 399321 MB;
Motherboard: Dell Inc., 033MX4
Antivirus: Windows Defender, Disabled
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Apr 15, 2014
My laptop has 4 months old. Envy dv6 1TB, i7, 12 Gb Ram.
I was doing normal work, and I left my laptop downloading a torrent. Laptop not connected to power, so only running on the battery on High Performance Profile. I had lunch , that took me around 40 minutes, and when i came back the screen was off ( which is normal) I moved the mouse, I was preparing to login and suddenly the screen just turned all blue with big letters telling me INPAGE KERNEL DATA ERROR and that the memory or something was going to be downloaded and then the laptop would be restarted. Then a percentage number started to increase 20%,30%, 60% 100% and laptop restarted.
This is the first time i see this error.
So I attach the required file.
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Aug 20, 2014
I've an odd issue. Every time I boot up my computer for the first time in the evening after work, it will freeze and crash several times but then remain fine for the rest of the night after multiple restarts. The cycle then repeats itself the next day.
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Jun 7, 2014
I built my current system about a month ago. Since then, I've had numerous BSODs, some caused by my graphics card driver. I updated the driver and the BSODs became less frequent. However, I still get them regularly, usually when waking the computer from sleep mode. I've had a couple at random times as well. I've tried to figure out (using WhoCrashed and WinDbg) what was causing these issues but to no avail. I ran Driver Verifier with all the drivers checked and have not gotten any BSODs from it. I have not yet run a Memtest since WhoCrashed said that the BSODs were not likely to be caused by hardware issues.
Attached is a .zip of my crash dumps, etc.
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Jul 3, 2014
I keep getting blue screens probably 1-2 times a day with MEMORY_MANAGEMENT 0x0000001a. Attached is my debug information.
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Apr 28, 2014
Get tons of BSODs, a different explanations very time. I get Memory Management, Kernel Security Check Fail, NTFS File System, System Service Exceptions...
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May 11, 2014
So I got myself a new computer not long ago, and I had some issues with the windows install that gave me 5-6 bsod a day atleast. Managed to fix that issue eventually, but lately it started to pop up with the same thing again, everything from MEMORY_MANAGEMENT to KERNEL_ERROR.
Latest one was DL/DI.DLL
It can happen during playing games, watching videos on youtube, or even idle.
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Sep 15, 2014
So I have been getting Blue screens on and off for a fair time now ( few months ) from once per week to multiple times per day. I have been trying to fix the problem for a fair while but I feel I am getting nowhere in which the frequency of the blue screens doesn't seem to change no matter.
Steps I have taken so far:
- cmd>sfc /scannow: This might have been a culprit to some blue screens. At first when run I would get "corrupt files found but not fixed". After spending some time trying to refresh windows 8.1 and failing (as I only had Windows 8 key), eventually I did a clean install of windows 8 (and still having the same message). I have since acquired a windows 8.1 key and used that to refresh windows, and now the message is from sfc when run is "Windows Resource Protection did not find any integrity violations".
- Windows memory test : So I ran this and had no errors.
- cmd>verifier: I have recently tried that with no crashes ( I think I set it up correctly and when I rebooted it booted normally to windows following steps here : [URL] ....).
- Moved graphics card slot: So I move my graphics card down one slot on my motherboard in case there was a dodgy connection, but this didn't work
I have attached the output from the SF Diagnostic tool and also an additional text file generated from WhoCrashed with some additional information.
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Jun 30, 2014
So, my computer has been getting the BSOD lately for the past month or so. I get at least one BSOD everyday and sometimes two or three of them. From 12 am to now, I have gotten the BSOD three times. It happens when I play games too, but I don't think the games are the cause of the BSODs because they occur even when I'm not playing. I play CS: GO and Borderlands 2 if that will work. The BSODs are always IRQL_NOT_LESS_OR_EQUAL errors and then BlueScreenView says it has something to do with ntoskrnl.exe. I have attached the ZIP file that the SF Diagnostic Tool recommends.
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Jun 5, 2014
I have problems with BSODs and computer unexpected power loose. Even in idle mode computer cxan restart itself. When I go to the sleep mode and wake it up I have always mutiple bsods at the windows startup. After few resets it starting up correctly and then sometimes (sometimes not) rebooted in second.
In my computer there is minimal hardware connected:
1. Mouse
2. Keyboard
3. Monitors x3
4. 2 hard drives (1xSSD, 1xSATA3)
5. External PCI music card
6. 4x DDR3 RAM
I've tested RAM in memtest about 12 hours by booting it from usb. In the post attachment my debug files (dumps etc).
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Mar 2, 2014
I recently bought new hardware to upgrade my system. The whole works, motherboard, SSD, i7 processor, new RAM.
computer name: STINKO-MAN
windows version: Windows 8 , 6.2, build: 9200
windows dir: C:WINDOWS
Hardware: MS-7816, MSI, Z87-G43 GAMING (MS-7816)
CPU: GenuineIntel Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 8531210240 total
VM: 2147352576, free: 1917751296
I get the WHEA_UNCORRECTABLE_ERROR 2 or 3 times a day. I found this mainly happens when I watch videos embedded in websites or browsing the steam store (when you browse a game there are embedded videos that play automatically in steam).
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