Debugging :: Laptop Crashes During Hibernation?

Feb 10, 2014

my Vaio Pro crashes when hibernating. I have attached the files outlined in the description of how to post BSOD issues

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Debugging :: Windows 8 Laptop Crashes When Exiting Sleep Mode

Jan 30, 2014

I've been having trouble with Windows 7, Some chipset thing or something, So I decided to upgrade to windows 8, When I take my laptop out of sleep mode it flashes a bsod, so I don't get enough time to see it.

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Debugging :: Windows 8 - Laptop Crashes Several Times - Error Displayed On Start Up?

Feb 26, 2014

My windows 8 laptop (studio 1537-DELL) crashes several times and I have this error displayed on start up:

C:Windowsminidump21514-20498-01.dmp
C:UsersuserAppDataLocalTempWER-72025-0.sysdata.xml
C:WindowsMEMORY.DMP

My SF_DD_MM_YYYY.zip folder is uploaded.

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How To Put Laptop Into Hibernation

Sep 15, 2011

One thing I noticed about Windows 8 is that there doesn't seem to be an obvious way to put my laptop into hibernation. For clarification, this means that that everything that is loaded into the RAM is written to a file on the HDD. The device then fully powers down. Upon pressing the power button again, the device will resume, similar to the way it does in sleep mode, but without have the power drain associated with storing the windows session in the volatile memory.

I went into the power settings and enabled hybrid sleep for both plugged in and on battery, but when I clicking on the power option in settings (by using the shortcut Win + I or by moving your mouse to the bottom left corner of the screen) there is only an option to put it into sleep mode. I know that it isn't doing hibernation because when it goes into hibernation, you must press the power button to bring it out of hibernation. I want it this way to reduce battery drain and to prevent accidental resuming if the laptop somehow opens while in my backpack...

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Laptop Shutting Down During Hibernation?

Apr 11, 2013

I close my laptop before going to bed. And some mornings I wake up, and open my laptop, only to find out that it has shut itself down while I was sleeping, and now windows wants me to send an error report. This has been getting rather annoying.

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Debugging :: BSOD On Hibernation Windows 8.1 X64

Mar 8, 2014

I'm having a BSOD (attempting to switch from DPc) error message.

I've attached the minidumps.

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Debugging :: BSOD On Start Up After Hibernation (Windows 8)

Sep 28, 2013

I'm also having problems getting the crash dump with the diagnostic tool. O.o It isn't creating a folder on my desktop. I've enabled crash info collection, too.

Edit: Nvm. Got the crash dump. It saved it on my other drive for some reason :P. Uploading now.

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Debugging :: BSOD After Coming Out Of Hibernation / 0x0000009f

Jun 3, 2014

I've got a problem - after I turn my notebook Asus M51Va into hybernation and then turn it on, usually (not always) it crashes with BSOD (hal.dll 0x0000009f). When I start system after turning it off - loading of Windows never ends with BSOD and everything is ok.

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Debugging :: Page Fault In Nonpaged Area - Crash After Hibernation

Sep 22, 2013

For the past few days, my laptop has been crashing upon waking from hibernation. I initially thought it was a trojan or virus, but after poking around more I think its either a HD or driver issue. I installed Who Crashed and Blue Screen View, which mostly return ntoskrnl.exe, but have also thrown in tcpip.sys, AMPPAL.sys, and usbhub.sys. Asus Install seems to think I'm up to date on all the drivers, but after looking at some of these files, I'm not so sure. Dumps attached.

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Laptop Crashes / Restarts When Waking Up From Sleep?

Jan 4, 2014

This is a strange issue that started happening to me a few weeks ago. On my laptop, I put the computer to sleep, then close the lid. To wake it up, I just open the lid. Recently, about 1/4 of the time I wake up my computer, the lock screen does not appear, but instead it seems that my computer crashes then restarts. I don't have any USB devices plugged into my laptop, just the power cord.

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Windows 8 Dell Xps Laptop Crashes When Attaching Hard Drive?

Mar 1, 2013

whenever i connect my samsung 1TB portable Hard drive on a Dell xps 15inch laptop running windows 8 pro, it completely freezes the whole system. i can move the mouse but i cant click anything or go to task manager using ctrl alt delThese are the things i have tried:tried different cablestried different usb portsRemoved usb driversChecked event logs(the laptop crashes when i launch the event logs)Ran CCleaner cleaning registryAll the above did not work. i even tried to roll back to a previous restore point and that did not work either.I tested the hard drive on my brother in law's laptop and it worked fine. it is a acer laptop running fresh copy of windows 7.Is this a windows 7 error? do i have a virus maybe?(i am going to do a full system scan soon)What other things can i try?

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Debugging :: Persistent BSODs And Crashes

Aug 28, 2014

I'm getting quite regular BSODs and crashes, previously I was getting crashes from AMD 14.7 beta drives so I swapped down to the 14.4 drivers. Now I'm not getting BSODs from atikmdag.sys, but I'm getting BSODs from what looks like ntoskrnl.exe. Additionally sometimes my computer will freeze, the display will show a static image, and the computer won't respond to keyboard/mouse input. Sounds can be heard to play as normal indefinitely (I haven't left it for more than a minute so not sure how long it would continue). This suggests to me that it's a display driver problem.

Here's the list of BSODs as shown by BlueScreenView:

Highlighted in blue are the crashes before changing drivers.

This is my dxdiag, I'm running an A10-7850k, 8gb corsair vengence pro 2400mhz, fm2a88x-itx+ and an 840 evo ssd.

I can upload any requested dump files or information.

I couldn't use SF diagnostic tool because I don't have .NET framework 3.5 installed, and when trying to install it I got error code 0x800F0906, and following all of MS's instructions failed (could still connected to update server, just not for .NET 3.5, using install media failed probably because 8 is different to 8.1).

This is what BlueScreenView calls a "minidump" (this is for the most recent crash shown above. I'm not sure if this is any different from what SF Debug collects).

Here's my output from SF Debug.

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Debugging :: Win 8.1 64 Bit - Multiple BSOD Crashes

Dec 13, 2013

I encounter really frequent bsod crashes (3-6 every day) with various errors on my relatively new notebook - Asus G750JH-T4080H. these include:

INTERRUPT_EXCEPTION_NOT_HANDLED
KMODE_EXCEPTION_NOT_HANDLED
TIMER_OR_DPC_INVALID
DRIVER_IRQL_NOT_LESS_OR_EQUAL and
KERNEL_SECURITY_CHECK_FAILURE

Additional info: They mostly occur when in windows, browsing the web using firefox. only very seldom they appear during gaming. i also have to admit that i made recent changes to registry (regarding "The server {9BA05972-F6A8-11CF-A442-00A0C90A8F39} did not register with DCOM within the required timeout." errors in event log/viewer") because of another problem (but the bsods were already there before that changes, but maybe not so frequently).

I just installed the new 8.1 windows updates, 30 minutes later new bsod appeared (uploaded current Diagnostic Tool zip):

UNEXPECTED_KERNEL_MODE_TRAP

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Debugging :: System Crashes When Under Load?

Mar 27, 2014

My system keeps crashing when under load e.g. stress testing or gaming. This is on the system in my signature specs.

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Debugging :: Windows 8.1 Crashes Without BSOD?

Jul 27, 2014

My Sony Vaio Multi-Flip has been causing a lot of pain recently. A couple of months ago, it was making a lot of noise (which apparently came from the fan) but the problem resolved itself and has rarely occurred in the last 2 months. The engineer said at the time, that it was most likely a fan noise (as opposed to the HDD).

However from the last few days, the laptop shuts down out of nowhere (without a blue screen). This happened 5-6 times consecutively the first time, after which I was somehow able to do a system restore to a couple of weeks earlier, to see if it might have been a software issue. That temporarily seemed to fix it, but a few days later the issue is back. It happens every now and then (say once or twice a day). The laptop just shuts down completely in a snap. What might be causing this? I have an important business trip coming up and the last thing I want is for this to happen when I am in a client meeting.

I notice my CPU temperatures are normally between the 55-70 degrees on average usage, so I wonder if replacing/cleaning the fan is the way to go?

Also, every now and then, I hear a "beeping noise" and I notice this is usually when I lift the laptop up or tilt it slightly, while it is still running. This is shown as a critical error in my event log, with error source "Kernel Power" and error description " The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

DM Log collector results attached as SF Doesnt seem to be working for me on Windows 8.1. The greens status bar doesnt go past the "u" of "lunch" text above it despite waiting for ages.

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Debugging :: Constant BSoD Crashes With New CPU?

Feb 15, 2014

I always encounter BSoD with my newly bought cpu

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Debugging :: Windows 8.1 64-bit Crashes Constantly BSOD?

Apr 15, 2014

KERNEL_SECURITY_CHECK_FAILURE, it happens while i try to play games on Steam and also while watching Youtube videos. Really, it happens a lot while i just do everyday task. I don't know what the problem is but I have the dump files. I did RAM test and I downloaded all drivers; everything is up to date.

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Debugging :: BSOD / Crashes After Windows 8.1 Refresh

Jun 9, 2014

PC was running a little sluggish so decided to refresh it! I don't ever remember ever getting a bsod on Windows 8.

However it seems to be a regular thing since the refreshing the pc! it swill crash any anytime for any reason however I have yet to complete a full movie mpeg using the Handbrake software to reencode a movie file it will crash way before it is due to finish I've included the zipped Event log Admin.extv file ...

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Debugging :: BSOD Crashes Based On Connectify

Mar 16, 2014

When I use Connectify with my TP-LINK TL-WN721N and Google Chrome together, sometimes BSOD crashes occur.. Here are the Dump files.. SF_16-03-2014

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Debugging :: Seemingly Random BSOD And Crashes?

Jul 28, 2014

This is a new system running Windows 8.1. I have been having seemingly random BSOD and crashes. I disconnected a 2T USB backup drive and BSODs have slowed, but not disappeared. BSODs happen most often when waking the system, which seems to take far longer than it should. Error message vary. The most recent was a System Service Exception IRQ_Not_Less_or_Equal.

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Debugging :: Computer Crashes / BSODs Randomly

Sep 15, 2014

I've got a small BSOD problem with my Windows 8.1 x64 installation. An hour ago my computer crashed while I wasnt near it (it only heard the restart peep). The last time it crashed I was able to note the error message, which stated:

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (nvlddmkm.sys)

After googeling a bit I found out, that the BSOD might be caused by bad drivers, so I enabled the Driver Verifier (following this instructions). I hope the crash dump mentioned in the driver verifier HowTo is included within the .zip. I've found another dump file under C:WindowsMEMORY.DMP but thats about 450MB, so I probably cant upload it here. So I copied the text with WinDbg x64 and put it here: Microsoft (R) Windows Debugger Version 6.3.9600.17029 AMD64 Copyright (c) Mic - Pastebin.com

After having a crash with the verifier active I dont know what to do now

My system
- Motherboard: Gigabyte GA-Z97P-D3
- CPU: Intel i5-4460
- GPU: nVIDIA Geforce 8800 GT
- 8GB RAM
- Win 8.1 x64 (with all updates)

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Debugging :: Random Restarts / Freezes And Crashes?

Nov 18, 2013

I've had this Dell XPS for the last 3 years I guess and over the past 4 or 5 months, my computer has been randomly restarting, freezing and now today crashing. Sometimes I'll be on it and it will restart, sometimes I won't even be near it when it restarts. Last week I was on it and my screen went half blue, but I could still see part of my browser but it was frozen. So I just had to cut power. Here is a picture of said incident. [URL] ....

I've also had it freeze and then I come in the room and my tower sounds like a jet engine and I have to turn it off. Then yesterday the blue (as seen above) cascaded down my screen, froze and gave me the BSOD. I've had 3 crashes in less then 24 hours and I'm at a loss as to what to do. I think I have every driver updated, but maybe I'm missing something.

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Debugging :: Random NON-BSOD Crashes - Event ID 41

Jun 23, 2014

My crashes are not related to BSODs. I HAVE NOT GOTTEN ANY BSODs AND THUS DO NOT HAVE ANY DUMP FILES.

For about the past month and a half, I've been getting random crashes in Windows 7. My computer suddenly turns off and reboots itself. Just a black screen. Sometimes I don't get a crash for five days, sometimes I get one twice in the same day.

My copy of Windows 7 wasn't genuine. I did a completely clean install of a genuine copy of Windows 8.1 one week ago, just to rule out problems on the OS level. I just got a random restart an hour ago. I only brought over media files from Win7, so I'd say my problem must be hardware related, or something to do with my power socket.

Thoughts? Unfortunately, I can't change sockets easily, as I would have to move my computer into another room for possibly weeks just to see if the problem reoccurred (it's so rare).

The event viewer shows that these crashes coincide with Event ID 41: Kernel-Power. The event data is always blank as follows:

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0

My monitors do not turn off when the computer self-reboots and they are connected to the same surge protector as the computer. Does that pretty much rule out a socket problem?

My computer specs (nothing is overclocked):

i5 3570k @ base clock
Gigabyte Windforce 3X GTX 670 graphics card
Dell U2312HM (main monitor)
Dell P2214H (2nd monitor)
CM Storm "Spawn" mouse
Corsair K70 mechanical keyboard
Corsair TX750M PSU
16GB Corsair Vengeance LP RAM
MSI Z77MA-G45 mATX motherboard
Seagate Barracuda ST2000DM001 2TB HDD
OCZ 120GB Solid 3 SSD

Things I've tried:
1. Ruled out overheating: my computer is very well cooled. Prime95 can't push any of my CPU's cores past 50C. My CPU runs @ about 35C during heavy gaming and my GPU doesn't seem to get past 40C.
2. Run Prime95 for about 14 hours with no errors.
3. Run Memtest86 to rule out faulty memory. I only did one pass, so I'm guessing I should do more?
4. Unchecked the "automatically restart" option in advanced system properties. It hasn't had any effect.
5. Uninstalled my GPU drivers and updated to the latest ones.
6. Tried to rule out a faulty PSU to no avail. Hardware monitor programs give me crazy voltage readings (8V on my +12V), but voltages seem normal in the BIOS. Should I buy a digital multimeter to test voltages under full load?

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Debugging :: Random Crashes Occur After Installing Win 8.1

Sep 15, 2014

after the Win 8.1 update I started having random crashes. I replaced the memory because one of the error codes led me to think the memory could be bad. That didn't fix anything. It seems to occur once or twice a day randomly. It can happen in a game, on the net or when it's idle. I have done enough research to know that it is probably a driver issue and have even reinstalled Win 8.1 and all new drivers. Before it was crashing twice as much. But even after a clean install I still get the random BSOD. I don't know how to understand the dump files and have been watching posts in here.

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Debugging :: Multiple BSOD Crashes Every Hour

Mar 19, 2014

While doing seemingly resource light tasks such as watching a youtube video or listening to soundcloud, I would get BSOD. There are several different ones like the Watch dog one, pfn list corrupt, IRLQ not less or equal, system service exception and a memory dump.

I just did a fresh install of Windows 8 since I thought 8.1 was causing the issue. It started up around the time I upgraded to it and has gotten progressively worse.

Using an AMD HD7870 with the current non beta drivers. It caused it with the beta driver as well.

I checked all the RAM (4 sticks of 4) and they all worked individually.

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Debugging :: 8.1 - Assembled PC But Freezes On Windows Menu And Crashes

Jan 20, 2014

I've recently assembled my pc and everything seemed to be working fine. But one day my pc was frozen on the window menu. I hard to forceably turn off my computer and restart it. When i turned it back down my pc would turn on and off repeatedly until it finally turned on for good. When my computer freezes, my keyboard, mouse and headset Immediately turns off, basically anything connected to the mobo. here are my specs

OS: window 8.1
MOBO: Asus P9x79 WS
CPU: intel i7 4930k 3.4ghz
GPU: 2x 780 ti's
Ram: Corsair Dominator 16gb 2400mhz (4x4gb)
PSU: Corsair AX1200i
Hardrive: 2tb Seagate SSHD

I've enabled XMP to run the ram at recommended settings, and disabled it, both options didn't solve the problem. It happens randomly, it could be on running fine for 8-10hours but out of no where the computer freezes acts wild (shuts itself off and on by itself).

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Debugging :: Random BSODs / Sometimes Crashes Or Reboots Without BSOD

Jan 23, 2014

I've been experiencing seemingly random BSODs, mostly during gaming but also after gaming or even before doing anything at all.

Sometimes, but much less often, there's been random reboots or crashes without a BSOD.

What I've tried so far. Updated drivers for graphics, network and chipset.Uninstalled Avast, now using Windows DefenderReinstalled WindowsMemtest86+ for all my RAM together, 30 passes, no errorsMemtest86+ for each piece of RAM alone, 70-75 passes each, no errors

All the memory dumps in my archive are from after reinstalling in Windows, before that I also experienced the same kind of issues.

Between the BSOD of Jan 4 and Jan 17 I upgraded my graphics card from MSI 6950 to Sapphire R9 290. Same issues with both cards.

My full system specs are in my profile.

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Debugging :: Windows 8 Crashes After It Wakes Up From Sleep Mode

Sep 15, 2014

I've actually had this problem for a while, I really should have taken care of it sooner. It is mostly because I found ways around it, which probably aren't too good for my computer. If I leave music running in the background and put the computer to sleep then the error won't occur. Needless-to-say - and as the title says- The system crashes upon waking up from sleep mode. The screen turns blue and says: "Sorry, your computer encountered an error and needs to restart. We're just collecting some error info, and then we'll restart for you" The results from the diagnostic test have been attached

System recoveries and restores haven't worked, hence the reason why I've sort of given up on the problem until now.

My Specs
Avatar
CPU: AMD FX(tm)-6100 Six-Core Processor 3.30 GHz
GPU: Geforce GT 640
16.0 GB
64-bit operating system, x64-based processor
Windows 8.1

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Debugging :: Windows 8.1 Crashes Randomly And Restarts As Normal

Dec 5, 2013

My Windows 8.1 Crashes Randomly, without BSOD or Black Screen, and restarts as normal.

See attachment :

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Debugging :: Random Crashes But No BSOD After Plugged In And Reformatted Old HD

Jan 12, 2014

I recently bought a SSD and installed windows 8.1 on it with my old HD unplugged. I started getting these random crashes after I plugged in and reformatted my old HD. Attached is the log dump.

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Debugging :: BSOD Crashes MSI GT70 Mainly While Playing Games?

Apr 16, 2014

My laptop is about 2 months old now and when ever I play games I usually get a BSOD crash within half to an hour every time. I personally have no clue how to fix these problems or read a dumb file correctly.

I have added an attachment with my latest crash logs

I used option 2 tool as well for bsod

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