Debugging :: BSOD / Constant Restarts (Memtest Passed)
Nov 13, 2013
I've been facing constant problems with BSOD (Ntoskrnl.exe) today. It happened for the first time about a month ago when I tried to update Opera (12.16 -> 17.0) but after many, many restarts, trying to run Windows in a "Safe Mode", restoring recovery points finally Windows started to work. I haven't tried to update Opera since then.
Today... I don't know what happened because I went away of a computer ( it's possible ) for a few minutes and when I came back I saw BSOD with 'DRIVER_IRQL_NOT_LESS_OR_EQUAL' error. I tried to find a solution on the Internet but I still don't know what else to do.
When I run system in a Safe Mode with a 5th option (Safe mode with networking) everything works but when I try to run Windows normally - same situation as previously (reboot)...
I added dump file as an attachment (111313-10140-01.txt).
Please change the extension (txt -> dmp). I wasn't able to upload .dmp file to this forum. The second file (debuglog.txt) was created in a following way:
Type the following:
kd z C:Windowsmemory.dmp (or the path to your .dmp file)
Type the following:
.logopen c:debuglog.txt
Type the following:
.sympath srv*c:symbols*http://msdl.microsoft.com/download/symbols
Type the following:
.reload;!analyze -v;r;kv;lmnt;.logclose;q
I found above-mentioned steps on Reading a memory.dmp or other .dmp file - Scott Forsyth's Blog The last but not least... About a month ago (when I had the same problems) I run Memtest for a whole night and it found no problems. I haven't tested other hardware yet.
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May 13, 2014
Whenever I put the screen down for the night, or after classes, when I open it up again, it informs me of an automatic restart due to a problem it has encountered with files in the Minidump folder and a Local sysdata.xml file. I have attached the file.
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Jul 7, 2014
I built my computer, and since i got several differents bsod. Never the same
-KMODE EXCEPT
-IRQL NOT LESS OR EQUAL
-NTFS FILE SYSTEM
and some other ...
They can happened during a game (league of legend / watch_dogs), while skypping with friend or just when i'm browsing. I already did a Memtest,ok OCCT test, temps are ok.
I joined the .zip of the debugger.
Dump File : 070714-4921-01.dmp
Crash Time : 07/07/2014 23:56:20
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 000000b5`00190637
Parameter 2 : ffffd000`21dccef8
[Code] ......
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Feb 15, 2014
I always encounter BSoD with my newly bought cpu
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Jul 12, 2014
I recently upgraded to an SSD, installing a fresh copy of Win8Pro.
I'm receiving constant BSODs, typically reporting BAD_POOL_HEADER and IRQL_NOT_LESS_OR_EQUAL
I've updated every driver I can think of (chipset, lan, usb, audio, video) as well as fully updating in windows update.
Memtest ran overnight finding no errors, and Western Digital's HDD utility reports no hard disk corruption.
I'm thinking either a bad driver, or some hardware failure that I can't nail down. My specs should be listed in my profile, with the addition of a 750w corsair PS and my HDD setup (AHCI, 1 crucial mx100 256gb SSD (primary), 1tb WD blue, and 1tb WD green as data drives).
Crash dumps should be attached, one may have driver verifier enabled.
Also, clean booting seems to be slightly more stable than a regular boot, so there's that.
Attempting to install windows 8.1 fails right at the end (after installing and setting up, reporting 0xC1900101 - 0x2003).
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May 29, 2014
Been experiencing seemingly random BSOD's for the past few weeks, and completely unable to solve the problem myself. It happens from a minute or two after startup to after 3 or 4 hours or working, and sometimes doesn't crash on intensive apps like Furmark.
I'm running a Lenovo Y400 with the newest Nvidia drivers, and have attempted rolling back and uninstalling with DDU but no success.
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Mar 27, 2014
Just got in the mail 2 ssd's and the HD7870 video card along with a copy of windows 8.1 complete (retail). My boot ssd (one I'm trying to install on) is a 60gb Mushkin and the other is the one I was going to put games on the 240gb Mushkin.
So I hooked the 60gb one up and put in my install disk for the 64bit of windows 8.1. It went through the install fine, then it said it needed to restart to complete and when it restarted it gave me the black screen of death. It sat there for over 30 minutes then the screen turned to a yellowish orange.
So I formatted the ssd, reinstalled fresh again. Same thing.
I then tried the 240gb thinking maybe I had a bad ssd. Same thing.
Then I tried an old 500gb Seagate that I knew worked but I formatted it and installed. Same thing.
So back to the 60gb I went, formatted, reinstalled 8.1 then it did the black screen again. So I tried booting over a couple times till it gave me the option to start in safe mode with networking. It started in a black screen with the blue windows logo... and stayed there for an hour.
I then tried the command prompt methods of BOOTREC/FIXMBR, BOOTREC/FIXBOOT, BOOTREC/REBUILDBCD and restarted with same black screen. *after the rebuildbcd, it said copies of windows = 0???*
So I tried to start using the install CD as a recovery drive, it brought up the option to install windows....
I'm not sure how I can get dumps or test stuff if there is no way for me to even get to the actual explorer other than the black screen or the black screen with the blue window logo, or even he more rare black screen with underscore blinking...
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Jul 30, 2014
A couple of weeks ago my old PSU blew up. It did kind of like a explosion sound and some flashing, very impressive. I inspected the motherboard and I could not find any damage whatsoever. Only the PSU seemed affected.
After that I bought a new PSU (Tacens MP700 - 700W), an aftermarket CPU fan (Cooler Master Hyper TX3 EVO) and some extra chasis fan to improve air flow and lower the temperature. I plugged everything in, and system started with no apparent issues.
However since a few days ago sometimes my PC restarts without saying anything, some other time it just freezes (very annoying) and some other times it gives me a BSOD with the errors CLOCK_WATCHDOG_TIMEOUT. The frequency of these failures:
- Normal use like browsing, email, programming --> not very often
- Playing game like iRacing --> sometimes it freezes
- Playing game like PES2014 --> it always freezes, sometimes during the first match, sometimes after a 2-3 of them
After googling it appears is a hardware problem so I wonder if the damn PSU damaged some of my other components. The thing is the original PSU was intended to be for a quiet HTPC but I started to work from home and suddenly became a work station. I should have improved the PSU among with the other components (CPU, memory, etc.) but I did not think it was necessary. Bad decission I guess.
I've monitored temperature and it does not seem to be the issue as using a benchmark software at 100% CPU during 30 minutes temperature does not go over 65C on the CPU (I live in Spain where ambient temperature is around 30) and motherboard never pass 68-70. Right now while browsing temp is 35 for the CPU, 45 for the mobo and graphic, 30 for HDD. Pretty normal I think.
I have also upgraded from Windows 8 to Windows 8.1 hoping it was a driver issue but not success either.
Find attached the SF report. Added new crash info:
System errors:
=============
Error: (07/30/2014 01:38:31 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.2.0 service failed to start due to the following error:
%%3
Error: (07/30/2014 01:36:11 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.2.0 service failed to start due to the following error:
%%3
[Code] ....
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May 20, 2014
My Windows 8.1 crashes randomly (almost everyday), without BSOD or Black Screen, and restarts as normal. There are no minidump files created. Vaio fit 13
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Nov 8, 2013
Built my pc about a week ago seemed to be working until i started getting constant bsod.
i have an Asrock z87 extreme 3 and a 4670k an r9 280x by sapphire and 2 x 4gb on corsair 8gb low profile ram.
the Bsod's often happen when semi intensive task are happening, watching hd videos playing games etc, and always happens when i restart pc after a shutdown or if it wakes from sleep.
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Nov 18, 2013
I've had this Dell XPS for the last 3 years I guess and over the past 4 or 5 months, my computer has been randomly restarting, freezing and now today crashing. Sometimes I'll be on it and it will restart, sometimes I won't even be near it when it restarts. Last week I was on it and my screen went half blue, but I could still see part of my browser but it was frozen. So I just had to cut power. Here is a picture of said incident. [URL] ....
I've also had it freeze and then I come in the room and my tower sounds like a jet engine and I have to turn it off. Then yesterday the blue (as seen above) cascaded down my screen, froze and gave me the BSOD. I've had 3 crashes in less then 24 hours and I'm at a loss as to what to do. I think I have every driver updated, but maybe I'm missing something.
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Oct 29, 2013
Whenever I click the "shut down" button, the PC powers off for a moment and then just starts up again... I've tried disabling fast boot option in the power settings but that does nothing. Also every time my PC starts it says "Your PC ran into a problem" and some other info about on how it is a "system failure" and how I can send it to Microsoft. It also creates a MEMORY.DMP file in my System32 folder. This is really bugging me and it's happening since I reinstalled my Windows after getting a new motherboard, cpu and ram. Should I try reinstalling my Windows 8 again or is there a simpler solution to this? Also I have the latest version of BIOS and my system specs are:
Gigabyte GA-970A-D3 rev 3.0
AMD FX-8320 Black Edition Turbo mode @ 3.7ghz
2x4GB Kingston HyperX DDR3 @ 1600mhz (it goes a little bit over that since of the turbo mode of my cpu)
VIA Audio integrated on the mobo
LC Power LC600H-12 @ 600W
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Dec 5, 2013
My Windows 8.1 Crashes Randomly, without BSOD or Black Screen, and restarts as normal.
See attachment :
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Aug 20, 2014
I've an odd issue. Every time I boot up my computer for the first time in the evening after work, it will freeze and crash several times but then remain fine for the rest of the night after multiple restarts. The cycle then repeats itself the next day.
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Mar 23, 2014
I have just done a fresh install of the latest win 8 and occasionally i get explorer restarting
Also the last time it happened skydrive had dissapeared
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May 20, 2014
I've got a Vaio Fit 14E (SVF14215CLB) and since yesterday it keeps restarting after I don't use for about 5 minutes or so, every time i return it receives me with this message:
This is the debug file : GOROZPE-20_05_2014_194712_63.zip
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Apr 5, 2013
My HD usage is almost constantly at 100% making my brand new laptop pause when typing every few seconds.
Lenovo 530
I5 w/12GB RAM
2 months old
I tried a clean retail install of windows 8 pro, and without any other installed programs problem existed.
There is no program using more that 0.1mb/sec, its just usage.
Tried clean retail install of windows 7 pro, and without any other installed programs problem existed.
I did NOT notice this at all for the first month I had my new laptop.
The only thing that ever makes it better, is if the HD is being constantly accessed by a program, such as defrag - while defrag is running, my computer never pauses and it runs smooth as it should.
I tried Clean installs, turning off page file, turning off indexing. Is it a HW issue?
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Sep 15, 2014
I have a lenovo y510p and after experiencing constant nvidia driver crashes, I found this error constantly repeating:
imgur: the simple image sharer
imgur: the simple image sharer
imgur: the simple image sharer
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Sep 15, 2014
The new Windows 8 touch laptop I just got is running ridiculously slow. Apps take minutes to open sometimes because the disk is constantly being used by several processes, even when idle.
The main culprits showing in Task Manager are "Service host: Local system", "Windows Modules Installer Worker", and "Antimalware Service Executable". Between them they are using 97+% of the disk and about 50% CPU constantly. It's gotten a bit better since I uninstalled all the trialware garbage that came on it, including McAfee, which was a massive slowdown. I plan on just using Windows Defender for security but it still says it's turned off, could that be the problem?
But for real, I'm pretty sure McAfee slows down the system more than the viruses.
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Mar 16, 2014
I'm experiencing problems with freezing and hanging with Windows 8.1 on a constant basis. The problem occurs in the browser, when switching between programs and during start up and close down.
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Mar 30, 2014
i have windows 8.1 and i have brightness issue it is constant it is not increasing as well as not decreasing.
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Sep 2, 2013
My laptop is a Lenovo Z580, the dropping off of internet has gotten worse over the weeks and it now d.c every minute even though it says it is connected in the side bar and i have to reconnect by disconnecting then reconnecting the wireless adapter. I have spent a long time troubleshooting this problem as soon as i come home from work, i have been on many forums and tried many different solutions from disabling power saver management, updating drivers, reseting TCP/IP and winsock as read on this forum and it only makes it worse.
Every other device in my house is connected fine and it seems only to be a windows 8 problem as other laptops/computers in my house are all windows 7 and they work fine, i even got a new router a few days ago and it has made no difference.
I don't really know what to do anymore, just patiently waiting for a windows 8 update.
I had to disconnect/reconnect to post.
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May 29, 2014
I have never been able to operation windows 8 on my desktop computer, always thought it was a hard drive issue 2 days ago I get a brand new HDD and SSD for main OS, and low and behold it is the same issue, every time I try to install windows 8 or 8.1 it either during or after the installation, it completely locks up, freezes, if I'm playing music it's stuck, can't move mouse, heck with my old hard drive, I literally pulled out my hard drive was looking at my hard drive in my hand and windows 8 on the screen, frozen, this seems too iffy to not be a coincidence, but I got windows 8 to work (magically), and when I open device manager it says my PCI lan controller driver is missing.
I went online and found it on gigabyte with my motherboard z68-d3-b3 and found the driver, tried installing it, FROZE, hard reset, tried installing again, FROZE, for as I went looking for a solution I came across an article that said do not update z68-d3-b3 bios to eufi, and of course I did about the time windows 8 came out, many people have had problems with the eufi update, but could this cause my computer to crash at completely random times? it's not my hard drives I know that for a fact, I took out my laptop HDD with windows 8.1 on it and I connected it to my desktop and it still froze, used 2 other HDD and 1 SSD with windows 8 and windows 8.1, I tried both pirated and legit copies, I have a key for Windows 8 and Windows 8.1 (just no CD) I am completely lost with this MOBO, windows 7 works perfectly fine zero problems.
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Dec 16, 2013
I see that the constant "default gateway is not available" error is a common one for Windows 8. My connection drops every five minutes or less. It appears to get much worse when my brother is online on his computer on the same network. I've searched for solutions before, but none have worked so far. I've manually set the IP, I've turned off the power management option on the network, I've restarted my computer, I've made sure that my driver is updated,
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May 2, 2014
Windows operating system, namely Windows 8, in which you cannot force quit programs but must restart the PC to stop a program. Often, this results in a user retsrating his garbage PC over 5 times a day.
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Mar 31, 2013
I've recently installed Windows 8 on an Asus X201E. There is an audible constant disk trashing, although the HDD LED doesn't blink & the Performance monitor in the task manager also doesn't indicate any excessive disk access (literally 0% when nothing is going on). What could cause this? Besides the annoying sound, I'm worried about the disk wearing out.
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Feb 5, 2014
So, yesterday is the first time this has happened. It has never happened before. The first time it happened yesterday, I Was watching some TV shows online, and then I got the PAGE_FAULT(...) error code.
I tried running my Anti_Malware scanner to see if that could pick something up. It crashed again just as it started.
So I tried Advanced SystemCare. Again, same problem.
And it just keeps happening.
I tried refreshing my computer to see if that would do anything, but it crashed during that too.
I ran the SF Diagnostic program and I have the .DMP files (But I can't seem to upload them. Maybe I'm trying to upload the wrong ones, I don't know.)
Anyway, these are the specs of my system. HP ENVY DV-7 7270CA (less than 8 months old) running Windows 8 (as I wasn't able to update to 8.1. I got the 0x80000004 error, or whatever it was. I can't remember exactly), 8GB DDR3 1600MHz RAM, Intel Core i7 3630QM, NVIDIA GT630M (2GB) GPU, and a 1TB 5400RPM HDD. Don't know what brand, I didn't check.
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Jun 17, 2014
-Ram-TEST lasted nine hours and successfully completed
-Change the motherboard (ASUS Sabertooth 990FX From R2.0 to MSI 890FX-GD70, the latter shall use at this time, the other I sold it)
-Changed video card (ATI 6870 Updated NVIDIA 760)
-Replaced SSD where the system resides, had a value SMART wrong, incorrectly replaced by Samsung (EVO 250GB)
-Analyzed by-DUMP bluescreenanalizer and semrpe the same file with the same bug tails
-Windows-formatted 3 times already
The temperatures are good .. I also have a Corsair H100i and a fairly spacious case that allows good ventilation (CM Storm Trooper)
This is my components:
CPU: AMD FX8350
RAM: 16GB (4 x 4) G SKILL 1866 MHz CAS 8
SSD: 250GB Samsung EVO
Video Card: Zotac 760 amp edition!
HDD: 3TB WD, 250GB WD
Motherboard: MSI 890FX-GD70
Sound Card: Asus Xonar Phoebus ONLY
Case: CM Storm Trooper Black
Win 8.1 x64 Original
I repeat that I do not overclock, the frequencies are those of series
Now I'll explain when I turn on my pc at COLD (the day after practically) happens to me .. and not always! However, if you reboot immediately after work PERFECTLY, and for hours and hours! without presenting problems or other, and even under stress. The next day, however, having been off the night it happens it happens .. this blue screen without doing anything specific! Coincidentally, sometimes even if I do nothing on windows just turned on, or a complete on the internet, or other, causally!
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May 21, 2014
I started a thread a while ago and You Fellas diagnosed the problem was the faulty RAM. So I bought and replaced using 2 other slot of memory that wasn't used before (i have 4 slots). It took some time, but sadly it started crashing again. 4 dmps and routine stuff attached. It happens usually in games but it happens sometimes in desktop so its random for me. What component or anything else is corrupted.
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Apr 4, 2014
Windows 8.1, I can reboot, login, and get to the desktop, but then about 2 or 3 minutes later it locks up and crashes with a DPC_WATCHDOG_ERROR.
I am attaching the file from diagnostic tool ....
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Jun 28, 2014
For about two weeks I've sometimes been having a BSOD within five after startup (always, otherwise I won't get a BSOD until I restart):
"DRIVER_IRQL_NOT_LESS_OR_EQUAL (iaStorA.sys)"
I've been posting on Techforums here: [URL]
And thought I might as well post here as well for other opinions while I test the drivers.
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