Debugging :: BSOD On Windows 8.1 - Memtest / OCCT Test And Temps Are Ok
Jul 7, 2014
I built my computer, and since i got several differents bsod. Never the same
-KMODE EXCEPT
-IRQL NOT LESS OR EQUAL
-NTFS FILE SYSTEM
and some other ...
They can happened during a game (league of legend / watch_dogs), while skypping with friend or just when i'm browsing. I already did a Memtest,ok OCCT test, temps are ok.
I joined the .zip of the debugger.
Dump File : 070714-4921-01.dmp
Crash Time : 07/07/2014 23:56:20
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 000000b5`00190637
Parameter 2 : ffffd000`21dccef8
[Code] ......
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Nov 13, 2013
I've been facing constant problems with BSOD (Ntoskrnl.exe) today. It happened for the first time about a month ago when I tried to update Opera (12.16 -> 17.0) but after many, many restarts, trying to run Windows in a "Safe Mode", restoring recovery points finally Windows started to work. I haven't tried to update Opera since then.
Today... I don't know what happened because I went away of a computer ( it's possible ) for a few minutes and when I came back I saw BSOD with 'DRIVER_IRQL_NOT_LESS_OR_EQUAL' error. I tried to find a solution on the Internet but I still don't know what else to do.
When I run system in a Safe Mode with a 5th option (Safe mode with networking) everything works but when I try to run Windows normally - same situation as previously (reboot)...
I added dump file as an attachment (111313-10140-01.txt).
Please change the extension (txt -> dmp). I wasn't able to upload .dmp file to this forum. The second file (debuglog.txt) was created in a following way:
Type the following:
kd z C:Windowsmemory.dmp (or the path to your .dmp file)
Type the following:
.logopen c:debuglog.txt
Type the following:
.sympath srv*c:symbols*http://msdl.microsoft.com/download/symbols
Type the following:
.reload;!analyze -v;r;kv;lmnt;.logclose;q
I found above-mentioned steps on Reading a memory.dmp or other .dmp file - Scott Forsyth's Blog The last but not least... About a month ago (when I had the same problems) I run Memtest for a whole night and it found no problems. I haven't tested other hardware yet.
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Mar 12, 2014
I have been having stability issues with my system in my sig. I've recently swapped out the motherboard to the ASUS Sabertooth 990FX R2. The system passes 10 tests on Intel Burn Test on maximum and also passes tests on Passmark Burn In Test. However, when I run OCCT the system will test for about 1 hour and then crash no bsod or restart just become unresponsive to any commands.
Aside from Prime 95 do you know what else I could try to test my AMD 8350 CPU with? The CPU is running at stock speeds and at default settings within the BIOS.
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Aug 26, 2014
I was wondering with newer SSD's if it is correct or not that programs can read the temperature of an SSD.
Like you can with a HDD.
I am using a program called AIDA64 notice at times my two internal SSD's read 44c.
Two i have are:
Crucial MX100 CT512MX100SSD1 2.5" 512GB SATA III MLC Internal Solid State Drive
Crucial MX100 CT256MX100SSD1 2.5" 256GB SATA III MLC Internal Solid State Drive
Most say they do not get too hot or not really hot at all, due to no moving parts and less power consumed.
Never remember my HDD reaching past 37-38c
2.5" to 3.5" bracket i have fits 2 SSD's and makes them sit close to each other, one above the other in a 3.5" bay.Pretty open around it, i have two case fans, nothing else it getting too hot, but it is summer time here and i do notice a difference compared to winter with rest of the components.
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Nov 2, 2013
My system sounds work fine: if I navigate to the folder c:windowsmedia and double-click on a particular sound it plays correctly. However, if I go to Control PanelSound and select the "Sounds" tab none of the system sounds responds when I click on the green "Test" button.
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Apr 8, 2014
I finally found out a way to access the Test Mode in Windows 8.1 Pro Update 1 to get unsigned drivers to work, but the side-effect is there is a watermark, which can be removed if you disable the Test Mode. I want the Test Mode to stay enabled, but the watermark gone!
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Sep 24, 2013
I have had Win 8 Pro up and running for about a month and I am having a continuing printing problem. I have 2 printers that I am trying to print to. An HP 4250 and a Ricoh C821DN. Both are on the network and I access them through the local IP address. They both installed fine, but half the time I cannot print to them. When I print, the print command finishes, but nothing prints and nothing is in the que.
I try printing a test page and I get an error box saying that "Test Page Failed to Print". Running through the troubleshooter only makes the printer the default printer and that has no effect. I can see the printer through my browser by typing in the IP address and everything is fine. I also have my laptop running windows 7 right next to me on the network and it prints to both printers just fine.
Sometimes Win 8 will print and sometimes it wont, often for hours at a time.
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Jan 30, 2014
I have this sign covering my screen, why it is transparent but very big and annoying!
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Jul 5, 2014
In my brothers rig has the GMA x4500 as video card integrated so he has win 8 and he installed a custom modded driver to access to control panel and to config openGl and other things now he was asked to enable test mode before installing that driver and disable driver signing after he finished every thing he disabled back test mode but the system is keeping using it and the watermark stays
at the bottom I tried these
bcdedit -set loadoptions ENABLE_INTEGRITY_CHECKS
bcdedit -set TESTSIGNING OFF
with no sign of being removed
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Mar 27, 2013
I'm trying to run MEMTEST86 to test some memory which I suspect is bad so I can RMA it. I have 2x kits of 8GB DDR3 memory. Since I put in the second kit my PC has randomly been rebooting with no onscreen errors. I took that 8GB kit out and now it doesn't reboot anymore. But in order to have it RMA'd Corsair requires me to provide Memtest results.
Anyway, my PC doesn't have an optical drive so I have used memtest's USB Boot installer thing to create a bootable USB stick and plugged that in.
I am running Windows 8 and an Asus P8Z77-M Pro motherboard.
When I go in the BIOS the USB drive is detected there, it is a Lexar drive. If I set my boot order to be USB -> then my SSD it doesn't boot from the USB at all, it just goes straight to booting into Windows.
If I just tap F8 whilst booting to manually choose what I want to boot from I see the Lexar USB stick in there but if I choose it I start to see that Windows 8 blue dot rotating loading thing, then it just freezes in place and nothing happens. Neither the USB or Windows boots at that point and I have to manually reboot the PC.
Something of note in order to get Windows to boot normally I can't specifically choose my SSD as the boot device, I have to choose the uhh..I think it's called Windows Boot Loader or something like that in the BIOS.
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Oct 7, 2014
My friend is a coder and he said he has to have the Test Mode on to test some stuff but that he's annoyed by the watermark ...
All good so far, we ran the utility caled My WCP Watermark Editor and removed it successfully. But, later on he changed his display language from English to native and the watermark was back (in the native language). We tried using the My WCP Watermark Editor again but it gave an error every time, no matter what we tried.
It was basically like that; install the REG change to be able to take ownership of files (Take Ownership of a File, Folder, Drive, or Registry Key in Windows 8).
Then copy the shell32.dll.mui from the %WINDIR%System32En-US (or in the native language in my friend's case) and open it with the Resource Hacker (Resource Hacker).
Find a certain string and delete the entry that can be seen in the watermark. Then copy the basebrd.dll.mui from the %WINDIR%BrandingBasebrden-US folder and edit it with the Resource Hacker, find certain string and remove it.
Then overwrite the files with the changed ones (that's why the "take ownership" REG change was needed). After that we uninstalled the REG and rebooted.
After that I run mcbuilder.exe and after a couple of seconds it just closed the CMD screen.
The watermarks are gone - what I'd like to ask is:
Did I do right by running mcbuilder after the reboot or should I do it before?
Is this safe? Is it likely that it could cause any system unstability or whatsoever in the future? Or are we perfectly fine?
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Aug 30, 2012
I have to run with driver signature enforcement turned off permanently as I use an AMD switchable graphics laptop, and it is not supported by AMD and am forced to run usermade drivers with no signature. How can I remove this watermark without messing with Windows version displayed in winver?
To add to this, I used MyWCPWatermark to remove the Test Mode text after I activated. Now I am activated with the Windows version and build number text still on the bottom right of the screen. I can't use MyWCP anymore, it just asks if I am on Windows 8 beta.
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Jun 21, 2013
my CPU is burning,
i have an asus laptop A42JA with Intel Core i5-460M Processor (2.53 GHz, Cache 3 MB)
some tech from BSOD forum told me it my BSOD is because overheating CPU
what should i do to lower the CPU temp? is it possible that the CPU itself is defective so it overheating?
this is temp when i do some Hotcpu test, it passed, memtest86+ passed too this is temp at idle and usually it start BSOD when i play 720p-1080p videos and opening multible tabs in instance on chrome.
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Mar 23, 2014
Four BSOD today, all with the same error. I can't think of anything that would have caused this. Memory test shows no errors with the RAM. Blue screen's have occurred both shortly after startup without any stress on the system, as well as after it hadn't been shut down for a while with lots open. I can't find anything that forces it to blue screen, seems fairly random (it's happened while I'm not even using the system). Dumps at the very bottom.
Much longer summary: I've got an Asus S400C on windows 8.1 that's about 6 months old. It's been really good to me but recently has seemed a little unstable,(or maybe that's me just thinking badly about it now! I would have said it occasionally hangs more than I think it should for a newish laptop) - but nothing I couldn't put up with. This morning it gave a BSOD with KERNEL_DATA_INPAGE_ERROR. In fairness it had been a while since it had been properly shutdown (i tend to just put it into standby by closing the lid) and I also had quite a lot of things open. I still wouldn't expect it to bluescreen like that though.
I think I've had the same blue screen once before, about 3 weeks ago. Today it blue screened four times in total - the three other times without me asking much of the laptop at all (only word, chrome and itunes open). Definitely not right!
I've run the memory test and it found no errors. Yesterday I replaced a qualcomm wifi driver with a microsoft one (both ones that were already on the system) but reverting back hasn't stopped the blue screens so I don't think it was related to that (it also was fine yesterday evening after changing). I've also uninstalled Asus Liveupdate because it's always saying it's "stopped working..."
It might be unrelated but 2 weeks ago I opened the lid of the laptop to find that I could move the cursor but had an otherwise blank screen (on, but displaying black except for a cursor. Normal resolution though!). I coudn't get it to do anything so held the power button, and when it turned back on it said it was doing automatic recovery, and checking the harddisk - it took about 3 hours to do. Afterwards it booted up and worked.
I've tried to investigate the dmp files with my basic ability to google and something that crops up is win8_driver_error. Also it usually says "Probably caused by : ntkrnlmp.exe".
All previous minidumps and first crash today - [URL] ....
The second minidump of today- [URL] ....
Third minidump - [URL] ....
Fourth minidump - [URL] ....
Left the computer on for a while and came back to it having restarted itself following a BSOD.
BSOD #4 today - [URL] .....
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Aug 9, 2013
today when i tryed to watch a youtube video i noticed i couldent play the video on my asus laptop even on 144p (useualy i can play 720p vids easily) i then i tryed with my iphone and then my macbook and it still wil not load i tryed a speed test and got about 0.05 mbps o have done everything in my power to fix it
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Jul 18, 2013
I have a home network with an XP system with a printer attached and shared. A Windows 7 laptop and my old XP laptop from work can print fine, but a new Windows 8 laptop won't print. Sharing from the XP system works as I can read files from the XP system on the new Windows 8 system. When I do an Add Printer on the Windows 8 laptop, I can see the network printer and install it and the driver so the printer shows up as installed on the Windows 8 system. The Print Test Page does not work nor printing from WordPad. I turned off the Firewall on the XP system in case that was the problem.
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Sep 15, 2014
After doing a malwarebytes anti malware test, my computer freezes/crashes every now and then. I'm not sure if its just coincidence but I'm a bit worried.
When the freeze starts nothing is clickable except windows explorer, then when i click on it that freezes as well. If I have a youtube video playing the sound will continue but not the video and sometimes the sound will stop.
Also when it freezes and I press ctrl+alt+delete nothing happens. And sometime after clicking things and it not responding the stuff I clicked will open when the freeze stops.
It it someting to do with my CPU, RAM or hard drive?
I have two hard drives btw. A ssd which has my OS and some games and programs on. And an old 1Tb normal hard drive for more programs, games etc.
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Nov 10, 2013
Went to boot up my Acer this evening to no avail. I can see it start to cycle through searching the DVD drive and see the read/right red LED light for the hard drive go on for about 5 seconds, then nothing. No BIOS test pass beep. I know that it beeps once for passing, then continues to boot.
I took the side panel off and reseated all the connections including the Mem strips. At one time I left a strip out intentionally for a continuous beep, which is what it's suppose to do.
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Aug 15, 2013
I manually installed windows updates yesterday. They seemed to have installed fine. I rebooted and went about my day...early evening i stepped away from my laptop for a few minute and came back to the lock screen. It had rebooted from a BSOD while I was away...I wasn't doing much on the computer at the time. Comodo dragon browser open playing a facebook game and winamp streaming some music...
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Oct 22, 2013
I've been trying to update to Windows 8.1 but I keep having issues. I constantly have failing Windows Updates. I have tried a couple different things, renaming the SoftwareDistribution file to .old, Windows Repair, and full clean install of Windows 8. I for the life of me can't figure out what's going on.
Currently, I am unable to install the SF_Diagnostic tool for some reason. It's hung up on downloading the necessary files from Windows Features. I have a mini dump from Windows 8 attached and will try to update it with the SF_Diag tool if it ever installs.
Edit: had to manually enable .NET Framework in order to get the diagnostic tool to install. The mini dump is still the same regardless so I'll keep that there.
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Dec 9, 2013
it started happening about a week maybe 2 weeks ago but ill get random Bluescreen
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Sep 15, 2014
I started experiencing crashes when I was playing League of Legends and they increased in frequency and now my PC crashes as soon as I boot into Windows.
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Oct 11, 2013
Recently I've experienced random BSOD's in Windows 8. Although my computer know-how is limited at best, I knew it was best to upgraded my pc in steps. The first week I installed a SSD (with a fresh install of Windows 8 on it) and ran without any problems. A week later I installed 16 gigs of (new) ram (with the SSD) and everything ran fine.
The problems started two weeks later. I haven't made any changes to my pc or driver upgrades since then. If I idle in windows everything works fine. The same is true when running Office or browsing the internet. BSOD's occur when:
- Playing games (modern or old), either after 5 minutes or after 3 hours (seems very random but frequent);
- When wathing a HD youtube movie (BSOD's when doing this seem very rare though);
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Sep 15, 2014
i got another diffrent BSOD today when i turned on my computer here is the dump folder So here is the explain i turn on my pc it turn on it went to windows and few seconds later i got BSOD
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Apr 26, 2014
I have had a long history of BSOD issues on this system, and have exhausted my patience in trying to fix it. I have done my own research to no avail, and have even utilized my warranty to get parts replaced. At this point in time I have a replaced motherboard and video card but the BSOD issues have actually increased in frequency.
For testing I have re-loaded Windows. Ran tests on the memory. Replaced the hard drive with an SSD. Updated drivers as best as I could based on the version of Windows and availability of drivers, and as mentioned I have even had the Motherboard and Video card replaced. The only hardware left to rule out is Power Supply and CPU.
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Sep 15, 2014
We have a computer we're running Windows 8.1 Pro, which keeps crashing - typically overnight, and typically when we're running large computational simulations.
I have been working on parsing the WinDBG outputs, and finally got to:
Probably caused by : GenuineIntel
But before that, I see:
BugCheck 124, {0, ffffe0011caf8028, be000000, 100110a}
***** Kernel symbols are WRONG. Please fix symbols to do analysis.
But I am not 100% sure what I'm looking at. In WinDBG I am pretty sure I've succesfully pointed the symbol path to download symbols correctly from msdn.
So we ran "dm log collector", the ZIP is attached.
p.s. We do have a large RAID drive attached via USB3; connecting that seemed to correlate to the start of these crashes, but that might be wishful correlation seeking.
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Nov 2, 2013
Since I upgraded to Windows 8.1 (from 8.0) I'm experiencing BSOD a while after Windows has started (about 30 seconds). I updated all my drivers by different means to be sure all is up to date.
Attached : the SF_diagnostic "grab all" file (zipped with my user name).
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Mar 8, 2014
I'm having a BSOD (attempting to switch from DPc) error message.
I've attached the minidumps.
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Jul 27, 2014
My Sony Vaio Multi-Flip has been causing a lot of pain recently. A couple of months ago, it was making a lot of noise (which apparently came from the fan) but the problem resolved itself and has rarely occurred in the last 2 months. The engineer said at the time, that it was most likely a fan noise (as opposed to the HDD).
However from the last few days, the laptop shuts down out of nowhere (without a blue screen). This happened 5-6 times consecutively the first time, after which I was somehow able to do a system restore to a couple of weeks earlier, to see if it might have been a software issue. That temporarily seemed to fix it, but a few days later the issue is back. It happens every now and then (say once or twice a day). The laptop just shuts down completely in a snap. What might be causing this? I have an important business trip coming up and the last thing I want is for this to happen when I am in a client meeting.
I notice my CPU temperatures are normally between the 55-70 degrees on average usage, so I wonder if replacing/cleaning the fan is the way to go?
Also, every now and then, I hear a "beeping noise" and I notice this is usually when I lift the laptop up or tilt it slightly, while it is still running. This is shown as a critical error in my event log, with error source "Kernel Power" and error description " The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
DM Log collector results attached as SF Doesnt seem to be working for me on Windows 8.1. The greens status bar doesnt go past the "u" of "lunch" text above it despite waiting for ages.
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Sep 15, 2014
trying to install a driver for my internet connetion, the installation goes just fine, but when at the end, where the drivers start installing, the PC gives me a BSOD no matter how I try regular installation, copying drivers files from a PC on which internet is working (this PC, working on Windows7). The full message is:
Driver_irql_not_less_or_equal (USBXHCI.SYS).
The specs of the other PC (notebook):
Asus X552L
Nvidia Geforce 820m
Intel core i5
4Gb RAM
2 3.0 USB ports
OS: Windows 8.1 Pro
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Jun 19, 2014
I am scratching my head, my machine is HP Z600 with windows 7 professional on it and I upgraded it with Windows 8.1, after the installation was done I've got two BSOD till now. I am not a technical savy person so I looked up online and found this place.
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