Hardware Drivers :: Windows 8 - Test Page Failed To Print?
Sep 24, 2013
I have had Win 8 Pro up and running for about a month and I am having a continuing printing problem. I have 2 printers that I am trying to print to. An HP 4250 and a Ricoh C821DN. Both are on the network and I access them through the local IP address. They both installed fine, but half the time I cannot print to them. When I print, the print command finishes, but nothing prints and nothing is in the que.
I try printing a test page and I get an error box saying that "Test Page Failed to Print". Running through the troubleshooter only makes the printer the default printer and that has no effect. I can see the printer through my browser by typing in the IP address and everything is fine. I also have my laptop running windows 7 right next to me on the network and it prints to both printers just fine.
Sometimes Win 8 will print and sometimes it wont, often for hours at a time.
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Jul 18, 2013
I have a home network with an XP system with a printer attached and shared. A Windows 7 laptop and my old XP laptop from work can print fine, but a new Windows 8 laptop won't print. Sharing from the XP system works as I can read files from the XP system on the new Windows 8 system. When I do an Add Printer on the Windows 8 laptop, I can see the network printer and install it and the driver so the printer shows up as installed on the Windows 8 system. The Print Test Page does not work nor printing from WordPad. I turned off the Firewall on the XP system in case that was the problem.
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Dec 14, 2013
I just tried to print a web page that I had up. Control-P didn't work and when I went to the charms, it told me that I could only print from apps? I'm confused.
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Nov 29, 2013
How to set the IE11 in Win 8.1 to only print a web page in Black and White. In Win 7 I had found it but with great difficulty and I believe it was in Internet tools if you drill down far enough. In Win 8.1 I cannot find it so that when printing out a web page that has red and blue it is almost impossible to read on my Dell 1700 monochrome laser. I tried in the Devices and Printers, Dell, both Printer preferences and printer properties but cannot find anywhere to set. I am fairly certain it is a setting that has to be made in Internet Explorer but they seem to have hidden it (I think I was using IE9 or IE10 in Win 7). In Excel you can set that parameter for each page in page setup.
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May 2, 2014
I have recently upgraded from XP to 8.1. Nightmare. I have dozens of issues but the main one exercising me at the moment is how to print only the first page of an email. I cannot find any options to do this. If there is an email thread extending to 34 pages, I only want to print the first page.
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Jul 8, 2013
I have an Epson BX635FWD printer that has and does work perfectly with Windows XP. I have recently purchased a Lenovo B540 with Windows 8 and it loaded the print drivers immediately. I thought how easy it was but have since found that it will not print a multi page document in full, but will suddenly stop halfway through a page. I made do by printing a couple of pages at a time, but then tried to print a 10 x 15 cm photo and it would only print 1/3 before stopping and spitting the paper out. The number of pages it prints correctly before giving an error message and ejecting the paper is inconsistent.
I have reloaded driver 1.32 (for Windows 8) from the Epson site twice and I have also gone back to the disc supplied with the printer and reloaded the driver from there.
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Jun 21, 2013
my CPU is burning,
i have an asus laptop A42JA with Intel Core i5-460M Processor (2.53 GHz, Cache 3 MB)
some tech from BSOD forum told me it my BSOD is because overheating CPU
what should i do to lower the CPU temp? is it possible that the CPU itself is defective so it overheating?
this is temp when i do some Hotcpu test, it passed, memtest86+ passed too this is temp at idle and usually it start BSOD when i play 720p-1080p videos and opening multible tabs in instance on chrome.
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Nov 10, 2013
Went to boot up my Acer this evening to no avail. I can see it start to cycle through searching the DVD drive and see the read/right red LED light for the hard drive go on for about 5 seconds, then nothing. No BIOS test pass beep. I know that it beeps once for passing, then continues to boot.
I took the side panel off and reseated all the connections including the Mem strips. At one time I left a strip out intentionally for a continuous beep, which is what it's suppose to do.
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May 5, 2014
When I try to print pdf files the print dialog box goes away but the print job just disappears. Nothing comes out on the printer. No errors or anything. I have tried different printers on my network. Not sure what's going on.
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Mar 6, 2012
I have installed windows 8 consumer preview.I have also installed my printer drivers and they installed correctly, but problem is that my printer can't print anything(test page also).My printer is HP Laser-jet 1020.
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Apr 22, 2014
I am trying out the x64 version of windows 8.1 update on a fresh install. The printer I have is a HP710c and the drivers are provided in windows both 32 bit and 64 bit. Printer works fine in the 32 bit version but nothing happens on the 64 bit OS. Documents go to the spooler then just disappear as if being printed but arent.
Also the spooler seems to fall over when I send a document to the printer or try to print a test page. Tried the trouble shooter and changed the settings on the print spooler service to always restart after error.
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May 31, 2014
When I tried to install lan drivers in my pc(dg41RQ mother board) through drivers cd, lan driver is not installing, it is getting failed for windows 8.1.
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Nov 23, 2013
I have recently got a new printer and it supports airprint. I was wondering whether I could use my windows 8 laptop to use airprint to print my documents instead of installing the driver which keeps on failing as it cant maintain wireless contact.
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Apr 30, 2014
I dualboot Windows 8 & XP, this morning Windows 8 did not boot normally but, in a very restrictaed way reminisent of the XP "Safe Mode", with the error icon saying
" HD problem" back your files, pls see attached.
I recycled the HD cables rebooted Windows 8 several times with the same, then booted in XP & all worked fine, no problems reported, even FSX worked.
Asus P5K Premium WiFiiFi Intel Core 2 Quad Pro 2.4GHz, OCZ Vendetta Cpu Cooler, 2x2GB, DDR2 800 PC2-6400, GeForce 9800 GTX (PCI-E), sata 500gb Seagate Barraguta HD , Corsair 750M Psu, X45, Dual boot Windows 8 64 & XPhome sp3.
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Jul 6, 2012
I have my HP 8500 Pro set up to print, but I cannot scan. Any word on how to do this? When I went to scan/fax, it says that I have no scanner hooked up.
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Apr 8, 2014
I am trying to print a gift card from the internet that someone sent me from Facebook. It is telling me I cannot print until I use One Note one time. I don't want One Note.... How can I get this off my computer so I can print. This is maddening... I buy a printer and computer and can't print until I use their product?
OK so I right clicked and made my printer the default and it still won't print. I ended up thinking I was deleting the print queue and my whole printer disappeared. Do I have to now reinstall my printer??????
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Mar 11, 2012
I'm unable to print on my Xerox WorkCentre PE220. Win 8 installed the driver properly and did not show any errors or red flags during and after the installation. When I print a window shows up saying error cannot print.
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Apr 5, 2014
I am using Y410p, running Windows 8.1. I was downloading files using P2P, then I get some error related to disk.
But my whole system works perfectly, no affection on the performance. So, I decide to reboot. Here, the problem comes.
First, I got the 'Automatic Repair' during boot, then it reboots. This time, with BSOD stating UNMOUNTABLE BOOT VOLUME. Then it reboots again. Just black screen. nothing more.
what I do;
1. shut down
2. edit BIOS to boot using 'Legacy'
3. I boot using Windows 7 USB
4. I choose 'Custom Install'
5. I formatted the 'D' drive
6. reboot
7. manage to boot into Windows 8.1
I tried to re-do these steps, no avail, stuck at 'Setup is starting' screen (waiting for 2 hours and nothing happens)
I tried using the OneKey Recovery, no avail. The screen just turn black and nothing happens.
So,
- How do I manage this? (I really hope that no disk formatting will be involved).
- What is actually happening to my laptop? impending disk failure?
- If this is benign, it is preventable?
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Apr 15, 2014
I'm running Windows 8.1 and I'm trying to print from a network printer. One job is clogging the rest of the jobs and is stuck on "deleting" but won't ever get deleted. Others on the network are still able to print from the printer. So far I've tried:
-Clicking on "cancel" in the job queue
-Restarting the computer
-Restarting the printerRemoving/re-adding the printer from Printers and Devices
-Uninstalling and reinstalling the drivers
-Stopping/Restarting the Spool service in Task manager
-Looking for the files found in /System32/spool/PRINTERS
The weird thing, actually, is that there was no folder "PRINTERS" when I go to /System32/spool. I know that deleting the files in there often fixes the problem, but I can't even find a PRINTERS folder.
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Feb 6, 2014
I was able to print to my network-attached Brother 2070N and 3045CN laser printers until recently. Driver have been loaded, printers are discovered and added to the client, but every time I try to print I receive the message "Printer not ready". All of the Windows 7 clients can print to these 2 printers, it's just my 64bit Windows 8.1 Enterprise computer that cannot. If I can't get this resolved soon, I'll have to go back to Win7.
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May 9, 2013
Where to get the relavent OpenGl Drivers from for windows 8 ? Apps designed for Windows 8 are fine , anything which did play on Windows 7 (minecraft for example) just gets the same error message, "Bad videocard drivers! failed to find an accelerated OpenGL mode ".
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May 13, 2014
I have a Seagate GoFlex 1 Tb USB 3.0 drive. All worked good until a week or two ago. Now the drive will not be recognized when plugged into a USB 3.0 port, the error given is "Unknown USB Device (Device Failed Enumeration).
If I plug the GoFlex drive into a a USB 2.0 port, it works. I can plug USB 2.0 devices into the USB 3.0 port and they work. I just can't plug my USB 3.0 drive into a USB 3.0 port and get it to work.
I have tried uninstalling the Unknown USB Device in Device Manager. I've also uninstalled all other instances of it failing to be recognized.
My motherboard has a VIA VL805 USB controller. I've used the drivers on Gigabyte's site and I've used VIA's drivers, no difference. I have the latest BIOS for my motherboard.
The drive does not show up in Disk Management when plugged into a USB 3.0 port. This shouldn't be a surprise since the device is unknown in the Device Manager.
I thought the problem might be with the USB 3.0 cable or the GoFlex drive's USB interface. So I bought a new USB 3.0 docking station and...same problem. The new docking station also fails enumeration. Basically what it boils down to is a USB 3.0 storage device will not be recognized in a USB 3.0 port. But they work when plugged into a USB 2.0 port.
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Sep 21, 2013
I recently have been having this issue where whenever I use the media keys (play, pause, rewind, and forward) and the volume keys on my quickfire pro it just refreshes my browser window. This has been happening recently and is very annoying.
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May 13, 2014
I have got a problem with bluetooth device. I tried removing my bluetooth device but it failed to remove. It is displayed as "removing device" on the screen as shown in the picture. Now I cannot add the device again. I don't find the device when I search by clicking on "add a device" as shown in the picture. When I try to add from my mobile device it fails to add by showing a message as shown in the next picture.
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Sep 15, 2014
(Unknown USB Device - A request for the USB device descriptor failed)
Massive problem I have encountered since buying a new laptop pre-installed with Windows 8.1
I have 3 external USB storage devices - 1x Corsair "Slider" 64GB, 1x HiTachi Touro 750GB, & 1x HiTachi 4TB external drive. ALL drives are coming up with the same error message and are not being recognized by Windows 8.1
The strange thing is, I also have another 2 PCs - one with Win7 and one with WinXP and the drives work without issue.
Why ALL of these drives do not work on this new laptop pre-installed with Windows 8.1?
Even stranger still is I have other thumb drives, a cheap Transcend 32GB (which is USB3.0) and a few cheapo (USB2.0) drives of various sizes by Strontium, Lexar and so on which work perfectly.
But the one that has me o.O is an expensive 64GB thumb drive called the Mach Extreme which also works perfectly with this laptop???
So all up 2x HiTachi drives & 1x Corsair thumb drive are not working and its driving me bonkers!
If no drives worked at all, then I would be seeking the manufacturer for maybe a faulty component. Dodgy USB ports, or maybe a motherboard problem. But having a handfull of drives, of various makes, sizes and both USB3.0 - 2.0 fully working leaves me scratching the old chrome dome as to what could be the issue
The HiTachi 4TB drive is my main storage device, I'm preety much stuffed if I can't get this drive working with this laptop. The same goes with the 750GB too. I REALLY need these 2 drives functional with this laptop.
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Apr 30, 2014
I have a flash drive that I previously used in public computer lab (where many viruses linger) the other day to do my work. As I got home, the flash drive isn't working anymore, saying "USB Device not Recognized". I also noticed that it really took me a while to finally, safely remove it from the computer lab's PC. So I actually wonder if it actually removed my flash drive properly.
On Device Manager, it says "Unknown USB Device (Device Descriptor Request Failed)".On the Properties, the device status says "Windows has stopped this device because it has reported problems. (Code 43) -- A request for the USB device descriptor failed."
My flash drive is a Kingston Flash Drive DataTraveler (DT100) 16GB, and my PC is running on Windows 8.1.
Things I have tried:
- Shut down my PC, unplugged power and removed battery, waited for a while, booted my PC and try plugging in again.
- On Device Manager, uninstalled it and scanned for hardware changes, it still returns as "Unknown USB Device".
- On Device Manager, I clicked "Update Driver Software..." and it returns me a message saying "The best driver software for your device is already installed".
- Unfortunately, when I visited Kingston's website to check if there is driver for this specific flash drive, there isn't any... "There are no downloads or drivers available for this product".
- Used Windows 8's Troubleshooting tool. It only detected my problem, but was unable to fix it.
- I also tried plugging it to other devices that are running on Windows XP, Vista and 7, none does any better.
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Jun 8, 2014
I have a toshiba canvio basics 1TB portable external hard drive usb powered. Model no. E05A100BBU2AK. I had purchased it some 3-4years back. It worked for some 4-5months or so. Then, whenever i plug it in the port, an error comes "FAILED DRIVER SOFTWARE INSTALLATION". The device doesn't come with a software installation CD or guide... It's plug and play only I think. The white LED light goes on flickering right when i plug it in till i remove it. A click sound along with metallic scratching sound comes from the device at a regular interval while plugged in & also I can feel the drive moving inside as soon as it is plugged.
I had tested it in all the ports of my system, also in many other systems of my friends but gives the same error on plugging in or the system does not identify it. It cannot be seen in My Computer. the hard drive is not getting recognised. In Device manager I cannot see any error in USB ports & everything is workng properly. USB ports works when other devices are plugged in.
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Jan 22, 2014
This issue has been an ongoing one about close to a year after i purchased my PC. It is an ASUS PC when i go to the support site for updates in the past and now for my model i see BIOS updates.
Lately they have been all CAP Bios's,any time i try to use these type of BIOS's it is not recognized in the BIOS utility in the BIOS screen.
My last BIOS update was a ROM BIOS it worked fine, now all the future BIOS updates on ASUS's site are CAP.
If I try to rename the BIOS to a ROM i get an error "image integrity check failed". Of course i have spoken to ASUS Support in the past and now over the phone also, but no luck.
I do know it can be risky updating a BIOS if anything goes wrong the PC will become unstable or unusable.
Most will say unless there is not something in the BIOS update that will make improvements to the PC.
It has been 4 or so BIOS updates since one i have on this PC so far on ASUS's site.
I believe my motherboard is not compatible with a CAP BIOS, but why ASUS lists them for my PC.
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Nov 2, 2013
My system sounds work fine: if I navigate to the folder c:windowsmedia and double-click on a particular sound it plays correctly. However, if I go to Control PanelSound and select the "Sounds" tab none of the system sounds responds when I click on the green "Test" button.
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Apr 8, 2014
I finally found out a way to access the Test Mode in Windows 8.1 Pro Update 1 to get unsigned drivers to work, but the side-effect is there is a watermark, which can be removed if you disable the Test Mode. I want the Test Mode to stay enabled, but the watermark gone!
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Jan 30, 2014
I have this sign covering my screen, why it is transparent but very big and annoying!
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