Hardware Drivers :: Windows 8 Says HD Failed?
Apr 30, 2014
I dualboot Windows 8 & XP, this morning Windows 8 did not boot normally but, in a very restrictaed way reminisent of the XP "Safe Mode", with the error icon saying
" HD problem" back your files, pls see attached.
I recycled the HD cables rebooted Windows 8 several times with the same, then booted in XP & all worked fine, no problems reported, even FSX worked.
Asus P5K Premium WiFiiFi Intel Core 2 Quad Pro 2.4GHz, OCZ Vendetta Cpu Cooler, 2x2GB, DDR2 800 PC2-6400, GeForce 9800 GTX (PCI-E), sata 500gb Seagate Barraguta HD , Corsair 750M Psu, X45, Dual boot Windows 8 64 & XPhome sp3.
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May 31, 2014
When I tried to install lan drivers in my pc(dg41RQ mother board) through drivers cd, lan driver is not installing, it is getting failed for windows 8.1.
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Apr 5, 2014
I am using Y410p, running Windows 8.1. I was downloading files using P2P, then I get some error related to disk.
But my whole system works perfectly, no affection on the performance. So, I decide to reboot. Here, the problem comes.
First, I got the 'Automatic Repair' during boot, then it reboots. This time, with BSOD stating UNMOUNTABLE BOOT VOLUME. Then it reboots again. Just black screen. nothing more.
what I do;
1. shut down
2. edit BIOS to boot using 'Legacy'
3. I boot using Windows 7 USB
4. I choose 'Custom Install'
5. I formatted the 'D' drive
6. reboot
7. manage to boot into Windows 8.1
I tried to re-do these steps, no avail, stuck at 'Setup is starting' screen (waiting for 2 hours and nothing happens)
I tried using the OneKey Recovery, no avail. The screen just turn black and nothing happens.
So,
- How do I manage this? (I really hope that no disk formatting will be involved).
- What is actually happening to my laptop? impending disk failure?
- If this is benign, it is preventable?
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Sep 24, 2013
I have had Win 8 Pro up and running for about a month and I am having a continuing printing problem. I have 2 printers that I am trying to print to. An HP 4250 and a Ricoh C821DN. Both are on the network and I access them through the local IP address. They both installed fine, but half the time I cannot print to them. When I print, the print command finishes, but nothing prints and nothing is in the que.
I try printing a test page and I get an error box saying that "Test Page Failed to Print". Running through the troubleshooter only makes the printer the default printer and that has no effect. I can see the printer through my browser by typing in the IP address and everything is fine. I also have my laptop running windows 7 right next to me on the network and it prints to both printers just fine.
Sometimes Win 8 will print and sometimes it wont, often for hours at a time.
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May 9, 2013
Where to get the relavent OpenGl Drivers from for windows 8 ? Apps designed for Windows 8 are fine , anything which did play on Windows 7 (minecraft for example) just gets the same error message, "Bad videocard drivers! failed to find an accelerated OpenGL mode ".
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May 13, 2014
I have a Seagate GoFlex 1 Tb USB 3.0 drive. All worked good until a week or two ago. Now the drive will not be recognized when plugged into a USB 3.0 port, the error given is "Unknown USB Device (Device Failed Enumeration).
If I plug the GoFlex drive into a a USB 2.0 port, it works. I can plug USB 2.0 devices into the USB 3.0 port and they work. I just can't plug my USB 3.0 drive into a USB 3.0 port and get it to work.
I have tried uninstalling the Unknown USB Device in Device Manager. I've also uninstalled all other instances of it failing to be recognized.
My motherboard has a VIA VL805 USB controller. I've used the drivers on Gigabyte's site and I've used VIA's drivers, no difference. I have the latest BIOS for my motherboard.
The drive does not show up in Disk Management when plugged into a USB 3.0 port. This shouldn't be a surprise since the device is unknown in the Device Manager.
I thought the problem might be with the USB 3.0 cable or the GoFlex drive's USB interface. So I bought a new USB 3.0 docking station and...same problem. The new docking station also fails enumeration. Basically what it boils down to is a USB 3.0 storage device will not be recognized in a USB 3.0 port. But they work when plugged into a USB 2.0 port.
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May 13, 2014
I have got a problem with bluetooth device. I tried removing my bluetooth device but it failed to remove. It is displayed as "removing device" on the screen as shown in the picture. Now I cannot add the device again. I don't find the device when I search by clicking on "add a device" as shown in the picture. When I try to add from my mobile device it fails to add by showing a message as shown in the next picture.
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Sep 15, 2014
(Unknown USB Device - A request for the USB device descriptor failed)
Massive problem I have encountered since buying a new laptop pre-installed with Windows 8.1
I have 3 external USB storage devices - 1x Corsair "Slider" 64GB, 1x HiTachi Touro 750GB, & 1x HiTachi 4TB external drive. ALL drives are coming up with the same error message and are not being recognized by Windows 8.1
The strange thing is, I also have another 2 PCs - one with Win7 and one with WinXP and the drives work without issue.
Why ALL of these drives do not work on this new laptop pre-installed with Windows 8.1?
Even stranger still is I have other thumb drives, a cheap Transcend 32GB (which is USB3.0) and a few cheapo (USB2.0) drives of various sizes by Strontium, Lexar and so on which work perfectly.
But the one that has me o.O is an expensive 64GB thumb drive called the Mach Extreme which also works perfectly with this laptop???
So all up 2x HiTachi drives & 1x Corsair thumb drive are not working and its driving me bonkers!
If no drives worked at all, then I would be seeking the manufacturer for maybe a faulty component. Dodgy USB ports, or maybe a motherboard problem. But having a handfull of drives, of various makes, sizes and both USB3.0 - 2.0 fully working leaves me scratching the old chrome dome as to what could be the issue
The HiTachi 4TB drive is my main storage device, I'm preety much stuffed if I can't get this drive working with this laptop. The same goes with the 750GB too. I REALLY need these 2 drives functional with this laptop.
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Apr 30, 2014
I have a flash drive that I previously used in public computer lab (where many viruses linger) the other day to do my work. As I got home, the flash drive isn't working anymore, saying "USB Device not Recognized". I also noticed that it really took me a while to finally, safely remove it from the computer lab's PC. So I actually wonder if it actually removed my flash drive properly.
On Device Manager, it says "Unknown USB Device (Device Descriptor Request Failed)".On the Properties, the device status says "Windows has stopped this device because it has reported problems. (Code 43) -- A request for the USB device descriptor failed."
My flash drive is a Kingston Flash Drive DataTraveler (DT100) 16GB, and my PC is running on Windows 8.1.
Things I have tried:
- Shut down my PC, unplugged power and removed battery, waited for a while, booted my PC and try plugging in again.
- On Device Manager, uninstalled it and scanned for hardware changes, it still returns as "Unknown USB Device".
- On Device Manager, I clicked "Update Driver Software..." and it returns me a message saying "The best driver software for your device is already installed".
- Unfortunately, when I visited Kingston's website to check if there is driver for this specific flash drive, there isn't any... "There are no downloads or drivers available for this product".
- Used Windows 8's Troubleshooting tool. It only detected my problem, but was unable to fix it.
- I also tried plugging it to other devices that are running on Windows XP, Vista and 7, none does any better.
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Jun 8, 2014
I have a toshiba canvio basics 1TB portable external hard drive usb powered. Model no. E05A100BBU2AK. I had purchased it some 3-4years back. It worked for some 4-5months or so. Then, whenever i plug it in the port, an error comes "FAILED DRIVER SOFTWARE INSTALLATION". The device doesn't come with a software installation CD or guide... It's plug and play only I think. The white LED light goes on flickering right when i plug it in till i remove it. A click sound along with metallic scratching sound comes from the device at a regular interval while plugged in & also I can feel the drive moving inside as soon as it is plugged.
I had tested it in all the ports of my system, also in many other systems of my friends but gives the same error on plugging in or the system does not identify it. It cannot be seen in My Computer. the hard drive is not getting recognised. In Device manager I cannot see any error in USB ports & everything is workng properly. USB ports works when other devices are plugged in.
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Jan 22, 2014
This issue has been an ongoing one about close to a year after i purchased my PC. It is an ASUS PC when i go to the support site for updates in the past and now for my model i see BIOS updates.
Lately they have been all CAP Bios's,any time i try to use these type of BIOS's it is not recognized in the BIOS utility in the BIOS screen.
My last BIOS update was a ROM BIOS it worked fine, now all the future BIOS updates on ASUS's site are CAP.
If I try to rename the BIOS to a ROM i get an error "image integrity check failed". Of course i have spoken to ASUS Support in the past and now over the phone also, but no luck.
I do know it can be risky updating a BIOS if anything goes wrong the PC will become unstable or unusable.
Most will say unless there is not something in the BIOS update that will make improvements to the PC.
It has been 4 or so BIOS updates since one i have on this PC so far on ASUS's site.
I believe my motherboard is not compatible with a CAP BIOS, but why ASUS lists them for my PC.
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Feb 8, 2014
Last part of the message, (Device Descriptor Request Failed). I get this, in Device Manager, and I have searched for an answer on the net. Also it is a Code 43. I went through my laptop, with an HP Technician this morning, I might add at a cost of 5p/minute, for 30 odd minutes. He has said that because I had gone over to Windows 8.1 and the recovery discs I made will not load, to put back in Windows 8. I have to send the laptop back for re-installing the OS, because Windows 8.1 do not have the update for my problem. Also the R.H. USB socket has a failure ID:0GAPTK-6T7716-MFPWWK-8D1Q03. I personally think that this is all what the problem is. a duff USB. Is this a cop-out???
Does Windows 8.1 having driver WHQL problems?
I only found out the problem with the usb when I tried to download a Mobi file to a Kindle for my wife. The other usb's work OK.
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Oct 29, 2013
I have a 'HP Envy m6-1158ca Notebook PC' running Windows 8 Pro and everything was good until I upgraded to Windows 8.1 Pro.
Immediately after that, it failed to recognize my second monitor (HP Pavilion 23fi 23-inch Diagonal IPS LED Backlit Monitor). I restarted several times assuming OS should recognize that. Device Manager did not show any driver for that new monitor.
Did a hardware troubleshooting and it found some errors. I rebooted the PC and now NOTHING SHOWS UP IN THE SCREEN. JUST A BLANK SCREEN!
After spending hours, I could not do anything. Finally with the support of HP customer service, I was able to access HP recovery mode (F11) and went back to default OS (Windows 8). Lost my data (was not able to backup a lot) and now having all other issues! By the way, F8 or Shift+F8 did not boot in safe mode.
Now every time I restart, it takes forever and randomly removes different drivers (audio etc.)! I now have two OS (Windows 8 and a recovery OS) and don't know how to remove that!
My question is what could happen when I upgraded to Windows 8.1 Pro? Everything was great before that upgrade.
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Mar 25, 2013
I was getting repeated blue screens of death. My laptop would crash and then restart only to crash again within 2 minutes, this just kept happening. So I figured I would just factory reset my laptop because it should have a recovery image on it since there is no optical drive. The factory reset failed at 64%, so I did it again and it failed in the exact spot again. Now the computer won't boot up. It says automatic repair which ends up failing and it gives me 2 options to either shut down or go through the advanced options. Is there anyway I can download windows 8 onto an external drive and install it like that? I have no clue what to do at this moment.
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Jan 23, 2013
i have tried to active my Windows 8 pro 64 bit but couldn't .
Already i used the method of below :
8 Professional KMS key from .)Code:
slmgr.vbs -ipk <>slmgr /skms <KMS SERVER>slmgr.vbs -ato
1st step is done successfully
2nd step is done successfully
but 3rd step ( as slmgr.vbs -ato ) it's failed as mentioned on below image
.227547532.png
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Oct 26, 2013
I had windows 8 pro+wmc installed in my Lenovo laptop (actually an upgrade from windows 7 OEM, upgraded to windows 8 by Lenovo maintenance team when there was some trouble with the hdd!); later I got it activated successfully (phone activation); I have the activation detailes and also copied the sacrosanct windows/system32/spp/store folder for future reactivation.
This laptop had winxp and Linux installed as first and second partitions and the third partition was the windows8; the boot manager was grub; yesterday I found that the freeupdate for windows 8.1 is now back in the store; so I thought of increasing the size and backing up the existing windows8 image in case of any problem; so I deleted the Linux snd xp partitions totally and edited the bcd (using bootice) so that the machine boots correctly; so now the first partition is a large data partition where I intended to copy the windows 8 which is now in partition 2;
When I rebooted the machine today, I got the activation error message! since I have the product key, product id and also the activation code, I thought I can copy the store folder or worst come, I can redo the phone activation; I first copied the store folder as generally suggested by the "activation backup procedure; ' when I restarted the machine, it was a no-go as the activation error is persisting;
I attempted phone activation, the key was first accepted and when the product id (the nine fields) was generated, I found it was different from the one I have copied earlier; still I entered all the fields properly and then after playing music for sometime before generating the activation code, the message came "your request cannot be processed now"; I again tried after an hour I got the message saying the key is blocked!
How I get back the activation?
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Jun 11, 2014
Win 8.1 trying to install dragon naturally speaking pro 12
Installation fails : "MSXML 4.0 SP2 failed to Install"...
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Jul 19, 2014
All of a sudden, after installing some software updates, Ubuntu tells me to restart. I restart, load Ubuntu perfectly, then decide I want to use Windows to play a game. Restart, select Windows partition in Grub. The Toshiba logo comes up, as usual, but it doesn't boot into Windows. The scrolling wheel just keeps turning. I go to BIOS, and try enabling secure boot, to see if I can boot Windows like that. Same problem. Go to BIOS a second time, change the boot type to CSM instead of UEFI, to see if that will work. It comes up as a black screen "Failed to load media". I switch it back to UEFI and disable Secure Boot. Now all of a sudden, Grub doesn't come up, it just goes straight to loading Windows, but same problem. I ran Boot Repair from a live USB, didn't work.
I am able to use Ubuntu now, but only by pressing F12 and selecting it. Windows still won't boot. I made a recovery USB, and I tried to refresh my pc but it said drive was locked. I don't know what to do.
Here's my Boot Info: Ubuntu Pastebin
I have a Toshiba Satellite.
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Jul 4, 2013
I just started to receive this message whenever I try to open a PDF file. I even get this message when trying open a previously saved PDF file. I have never had this problem before.
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Oct 17, 2013
I'm upgrading from Windows 8* After downloading 3 gig and then it installs automatically. THen it restart automatically and at 68% ("Getting Devices Ready: 68%" it crashed. Restarted it and it restored back to Windows 8..
An error code is:
0xC1900101, 0x30018
Don't want to download 3 gig again, where is the installation file saved?
What should I do now? Install it again?
I'm using Asus N53J Laptop.
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Jan 24, 2014
when the windows 8.1 upgrade came out I updated to it without any problems but a few weeks ago a driver update showed up in windows update thingy. I decided to update it but it went horribly wrong my screen went black and stayed black for a hour, that's when I decided to restart my computer after the logo I just got a black screen with a flashing mouse. I made a recovery stick with my sisters windows 8.1 laptop and renewed my windows to 8. I wanted to upgrade to windows 8.1 again but it didn't work after it rebooted it just went to windows 8 again and gave me an error message that said that it couldn't update to windows 8.1. I searched on Google for a few hour and what I got was that I need to update my video drivers. I tried the default drivers I got (v8.9) it didn't work I tried the newest beta one (v13.11) didn't work either. And because my laptop manufacturer is Toshiba i cant update to the latest release of catalyst control center so i have to use the old version of Toshiba or the beta version. Both didn't work BUT before the driver incident I successfully updated to windows 8.1 with v13.11 beta however now it doesn't want to work anymore.
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Jan 31, 2014
I've tried this: Windows 8.1 installation has failed - Microsoft Community
CBS LOG:
Code: 2014-01-31 17:19:00,
Info CBS TI: --- Initializing Trusted Installer ---2014-01-31 17:19:00,
Info CBS TI: Last boot time: 2014-01-31 17:12:24.3842014-01-31 17:19:00,
Info CBS Starting TrustedInstaller initialization.2014-01-31 17:19:00,
Info CBS Ending TrustedInstaller initialization.2014-01-31 17:19:00,
Info CBS Starting the TrustedInstaller main loop.2014-01-31 17:19:00, Info
[code]....
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Apr 17, 2014
After Windows 8.1 downloaded and installed an update and also SQL Server 2012 SP1, I restarted it and then it no longer booted. The BIOS splash screen would pop up, then the screen went black and nothing else happened. Even the hard drive activity stopped.
I booted from the Windows 8 DVD and chose Troubleshooting and tried Automatic Repair and System Restore, neither of which worked. I then chose Refresh Your PC. However, it then said the drive was locked and I should unlock it before continuing. I used Diskpart to clear the attributes of the volume but that didn't work.
In the end, I did a reinstall without formatting the disk. Once I booted it up properly, I had a look in the Windows.old folder and all of my documents, pictures and other work are missing.
Firstly, is there any way I can roll back to the original install so I don't have to spend a full day installing everything again, and if not, how do I recover all my files?
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Sep 15, 2013
I have a Acer Windows 8 computer and its stuck on reverting update changes and restarting. It says "Failed configuring Windows Updates Reverting changes" then restarts and then does that again. I cannot go to the desktop.
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Dec 30, 2013
Event ID: 512
Task Category: None
Level: Error
Description:
Windows Store failed to sync machine licenses. Result code 0x80070002
The above is last error that I still have in Event Log. My understanding is that I should sing in with Microsoft store to get rid of this error.
And that is the thing: I am not willing to sign. I never bought anything from MS App Store (which I disabled). So how can I stop this annoying attempts of licenses syncing?
I did some extensive search but could not find any solution to the problem except signing with App Store.
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Sep 15, 2014
computer specs, GeForce GTX 760 and i5-4670k CPU. MSI Z97-G45 Gaming Series motherboard. 2tb hdd. finally was able to get my new copy of windows 8 to boot from the cd drive. now when i try to install it, (no current operating system is on this hard drive) it keeps getting stuck before it finishes completion. says install failed. think it slugs out at 56%. tried running it 2x same thing. what i could do to make it finish the install?
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Jul 18, 2014
Windows 8.1
PC got recovered on Tuesday, so had no updates on it. Installed and restarted the PC today, it installed so many percent and restarted. It then carried on installing them.
It the said that the updates had failed and that it was reverting and not restart the PC. It was stuck like that for an hour. So I restarted it and tried to get into safe mode using F8/Shift-F8, but it doesn't work goes back to the reverting updates screen. I have tried numerous times and Windows Recovery won't appear either.
I don't have a Windows disc. It is a Compaq PC and I can't lose any of the files.
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Oct 26, 2013
After upgrading to Windows 8.1, System Image Backup failed resulting in the following message:
"The backup failed. There is not enough space to create the volume shadow copy on the storage location. - (0x80780119)"
However, there was enough free space in the external hard disk: 762.82 GB.
Windows Disk Management, and other tools, provided the following information about the partition structure of Disk 0 (238.35 GB):
Type File System Capacity Free Space Recovery NTFS 499 MB 499 MB
EFI System Partition FAT32 300 MB 300 MB Microsoft Reserved Partition Other 128 MB
Recovery (?Volume{792d...) NTFS 350 MB 350 MB Recovery (?Volume{8b75...) NTFS 350 MB 350 MB
Recovery (SAMSUNG_REC2) NTFS 19.72 GB 19.72 GB Recovery (SAMSUNG_REC) NTFS 1.00 GB 1.00 GB
Boot, Page File, Crash Dump, Primary Partition NTFS 216.16 GB 144.76 GB
I am suspicious about having two 350 MB recovery partitions.
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Feb 8, 2013
I have upgraded my windows 7 ultimate to windows 8 pro a month ago and activated accordingly.
3 Days ago I tried to install Linux OS on XP partition ( earlier I had a XP+ Windows 7 dual boot and I upgraded windows 7 to Windows 8 Pro).
Unfortunately installation of linux failed and Windows 8 Pro is not booting now
How can I restore/re install windows 8 pro??
I tried by inserting repair DVD , but getting message of " repair could not possible".
Actually windows 8 Pro partition is not formatted, only the partition of XP got formatted ( earlier I had a XP+ Windows 7 dual boot and I upgraded on windows 7) .
Right now PC showing some message regarding Intel/processor/..etc.. on a black screen.
Actually I am least bothered about my personal files.
My ultimate concern is regarding activation of windows 8 pro with same product key.
Is there could be any problem with activation of windows 8 PRO?? and what procedure I have to follow?
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Jul 18, 2014
I too keep getting the "Windows Store failed to sync machine licenses. Result code 0x80070490" Event Log Message on one of the three machines I have Windows 8.1 Update 1 installed on. I have done the Sync routine many times and I have "Disabled" the WSRefreshAppsListTask and yet I still get the Event Log Error every day when I boot the system. Seems like there must be something else going on that is screwed up on this system.
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Apr 28, 2013
The User Profile Service service failed the sign-in. User profile cannot be loaded. (Window 8)
Today when I tried to use my laptop, I got an error when attempting to log on with my profile. It states:
"The User Profile Service service failed the sign-in. User profile cannot be loaded."
I am using a different PC right now, of course. I had Googled the error, but none of the solutions (thus far) will work in my predicament. It is a Windows 8 PC, so I cannot access the system BIOS in order to perform a system restore, cause unfortunately, it goes straight to the log on screen(Which is become SOLID BLANK COLOR). I don't have a second profile on the system, either. I can't find any way to access the BIOS, Settings, Admin. Profile, or anything.
(SOLID BLANK COLOR) the back ground image for the log in screen is a solid color and not an actual image, anymore.
I can't access the start menu to open the CMD, because I cannot log into my profile and there is no other profile on the PC, besides Administrator ... Which is, unfortunately, hidden. I cannot make it visible, because I'd have to log in to accomplish such a task ...
The problem is not that I am incompetent and cannot conjure a new profile or complete simple tasks on a computer. My predicament seems to be that I cannot access anything. I need to log onto my profile in order to reach the CMD, or any other settings for that matter. Unless there's some, very well hidden, way to run CMD from the log in screen. I know that there is a minuscule detail that I am overlooking, but I cannot find it.
If there's any way to access CMD, BIOS, or anything at the log in screen.
When I opened mu laptop (I'm using ASUS) = Its going STRAIGHT to the BLANK SOLID Screen and There's that. Nothing.... I cannot find anyway how to log in using safe mode and try anyway boot using f1 or anything....
IMPORTANT Problem: didnt's have a cd Windows 8, just found out this problem, didnt even made another account... and other PC is using win7...
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