Setup Installation :: After Windows 8.1 Update - Failed To Load
Apr 17, 2014
After Windows 8.1 downloaded and installed an update and also SQL Server 2012 SP1, I restarted it and then it no longer booted. The BIOS splash screen would pop up, then the screen went black and nothing else happened. Even the hard drive activity stopped.
I booted from the Windows 8 DVD and chose Troubleshooting and tried Automatic Repair and System Restore, neither of which worked. I then chose Refresh Your PC. However, it then said the drive was locked and I should unlock it before continuing. I used Diskpart to clear the attributes of the volume but that didn't work.
In the end, I did a reinstall without formatting the disk. Once I booted it up properly, I had a look in the Windows.old folder and all of my documents, pictures and other work are missing.
Firstly, is there any way I can roll back to the original install so I don't have to spend a full day installing everything again, and if not, how do I recover all my files?
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Jul 19, 2014
All of a sudden, after installing some software updates, Ubuntu tells me to restart. I restart, load Ubuntu perfectly, then decide I want to use Windows to play a game. Restart, select Windows partition in Grub. The Toshiba logo comes up, as usual, but it doesn't boot into Windows. The scrolling wheel just keeps turning. I go to BIOS, and try enabling secure boot, to see if I can boot Windows like that. Same problem. Go to BIOS a second time, change the boot type to CSM instead of UEFI, to see if that will work. It comes up as a black screen "Failed to load media". I switch it back to UEFI and disable Secure Boot. Now all of a sudden, Grub doesn't come up, it just goes straight to loading Windows, but same problem. I ran Boot Repair from a live USB, didn't work.
I am able to use Ubuntu now, but only by pressing F12 and selecting it. Windows still won't boot. I made a recovery USB, and I tried to refresh my pc but it said drive was locked. I don't know what to do.
Here's my Boot Info: Ubuntu Pastebin
I have a Toshiba Satellite.
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Oct 28, 2012
I am installing the Windows 8 upgrage on a windows 7 professional 64 machine.
The upgrade assistant noted the DVD and Secure boot issues that I believe are common incompatibilities.
I ordered the $39.99 upgrade and tried to install and it fails out at 32%
Never asks for product key.
I have chkdsk/r/f, turned off Avast, backed up with no success.
Of course MS is not taking calls over the weekend for this little problem, so i remain frustrated and a little disappointed.
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Oct 17, 2013
I'm upgrading from Windows 8* After downloading 3 gig and then it installs automatically. THen it restart automatically and at 68% ("Getting Devices Ready: 68%" it crashed. Restarted it and it restored back to Windows 8..
An error code is:
0xC1900101, 0x30018
Don't want to download 3 gig again, where is the installation file saved?
What should I do now? Install it again?
I'm using Asus N53J Laptop.
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Jan 24, 2014
when the windows 8.1 upgrade came out I updated to it without any problems but a few weeks ago a driver update showed up in windows update thingy. I decided to update it but it went horribly wrong my screen went black and stayed black for a hour, that's when I decided to restart my computer after the logo I just got a black screen with a flashing mouse. I made a recovery stick with my sisters windows 8.1 laptop and renewed my windows to 8. I wanted to upgrade to windows 8.1 again but it didn't work after it rebooted it just went to windows 8 again and gave me an error message that said that it couldn't update to windows 8.1. I searched on Google for a few hour and what I got was that I need to update my video drivers. I tried the default drivers I got (v8.9) it didn't work I tried the newest beta one (v13.11) didn't work either. And because my laptop manufacturer is Toshiba i cant update to the latest release of catalyst control center so i have to use the old version of Toshiba or the beta version. Both didn't work BUT before the driver incident I successfully updated to windows 8.1 with v13.11 beta however now it doesn't want to work anymore.
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Jan 31, 2014
I've tried this: Windows 8.1 installation has failed - Microsoft Community
CBS LOG:
Code: 2014-01-31 17:19:00,
Info CBS TI: --- Initializing Trusted Installer ---2014-01-31 17:19:00,
Info CBS TI: Last boot time: 2014-01-31 17:12:24.3842014-01-31 17:19:00,
Info CBS Starting TrustedInstaller initialization.2014-01-31 17:19:00,
Info CBS Ending TrustedInstaller initialization.2014-01-31 17:19:00,
Info CBS Starting the TrustedInstaller main loop.2014-01-31 17:19:00, Info
[code]....
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Sep 15, 2014
computer specs, GeForce GTX 760 and i5-4670k CPU. MSI Z97-G45 Gaming Series motherboard. 2tb hdd. finally was able to get my new copy of windows 8 to boot from the cd drive. now when i try to install it, (no current operating system is on this hard drive) it keeps getting stuck before it finishes completion. says install failed. think it slugs out at 56%. tried running it 2x same thing. what i could do to make it finish the install?
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Feb 8, 2013
I have upgraded my windows 7 ultimate to windows 8 pro a month ago and activated accordingly.
3 Days ago I tried to install Linux OS on XP partition ( earlier I had a XP+ Windows 7 dual boot and I upgraded windows 7 to Windows 8 Pro).
Unfortunately installation of linux failed and Windows 8 Pro is not booting now
How can I restore/re install windows 8 pro??
I tried by inserting repair DVD , but getting message of " repair could not possible".
Actually windows 8 Pro partition is not formatted, only the partition of XP got formatted ( earlier I had a XP+ Windows 7 dual boot and I upgraded on windows 7) .
Right now PC showing some message regarding Intel/processor/..etc.. on a black screen.
Actually I am least bothered about my personal files.
My ultimate concern is regarding activation of windows 8 pro with same product key.
Is there could be any problem with activation of windows 8 PRO?? and what procedure I have to follow?
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Jul 2, 2014
Reloading windows 8 or 8.1 on a system that the product key is embedded in the Bios.
Scenario only concerning windows 8 or 8.1 any version, also data recover is not a concern: Systems are coming in that are built by a manufacturer (Dell, Toshiba, HP, Compaq, Emachine ect.) the system(s) are out of warranty, They are either in a boot loop, blue screening when loading windows or the hard drive has crashed and isn't loading windows at all. The customers never created recovery disks, nor can we due to windows not loading. We can not get to advanced mode and even if and when we can, creating recovery media is not available.
So let us be clear: We have a system that had windows 8 or 8.1 preinstalled by manufacturer, it was used for multiple months, no recovery media create, now the operating system is not loading, recovery partition corrupt or not accessible, refresh not available, windows product key is embedded in the Bios and is out of warranty.
What we have tried: System with failed hard drive with windows 8 sticker on it. Ran software that extracts product key from BIOS, Inserted an OEM disk for windows 8 and 8.1 when asked to input key, we used the key that was extracted, the installation tells us that the product key is not a OEM key. We do not have a skip button to continue? How in the world can we reload windows 8 or 8.1 on these systems? We have gone through all of the BIOS settings and have tried everything we can think of. If the product key for windows 8 or 8.1 is embedded in the BIOS what do we need to do to make the installation find the key and use it to continue the installation and activate.
From what we are seeing we are not the only one(s) asking this question, the problem is that the reply(s) are: use system refresh, use recovery partition, use recovery media? We understand the reasoning behind having the product key embedded but it shouldn't be this hard to use what the system already has?
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Oct 22, 2013
I am trying to upgrade to Windows 8.1 from Windows 8 PRO. Though, every time I try to install it, it reaches around 82% and then it stops to give an error code. 0x8007004 I think...
Anyway, I've done some researching and apparently the update does not work unless the user directory is not in its default location.
It's true for my setup. I run both an SSD and HDD, and I moved the user directory to the HDD using a Symbolic Link. That way to trick the system that it still is at C: Drive, but is actually writing the data at D: Drive.
Anyway, what are the steps I can take so that I can install Windows 8.1? There are a few features I want to use that are in that update, but this has prevented me from doing so for a while now. I would prefer to keep it setup this way because I don't want to harm my SSD and keep it in tip top shape.
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Jan 22, 2013
I am trying to install a oem copy of windows 8 64 bit onto my desktop, using a microsoft install dvd. I've installed xp, vista, and windows 7 onto it without any issues whatsoever, however when trying to install windows 8, I keep getting an error in windows setup that states the following:
Load Driver : A media driver your computer needs is missing. This could be a DVD, USP or Hard disk driver. If you have a CD, DVD, or USB flash drive with the driver on it, please insert it now.
Since I'm using an actual microsoft disc, and the hash checks out okay, I'm not really sure how to proceed, as it doesn't seem to be the disc image.
The solutions I've come across are vague, and usually relate to USB/VMware installs instead of using a retail DVD. How I can get past this error?
My system:
EVGA Z77 FTW Mobo, updated firmware/bios
Intel 3770k CPU
Antec Quattro 1000 PSU
Kingston HyperX 3K SSD
EVGA GTX 580 3GB GPU
LG M-Disc Super Multi DVD/CD Reader/Burner
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Apr 13, 2013
I'm trying to register the .ocx's mentioned above.I first put the .ocx's in the windows/system32, and thereafter ran the regsvr32 command in cmd (as an administrator). I also tried to register them from the windows/SYSwow64. (I run x86).
However, I get the following error for both of the attempts:
The module ".ocx" failed to load Make sure the binary is stored at the specified path or debug it to check for problems with the binary or dependent .DLL files.
The specified module could not be found.
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Mar 24, 2014
I have a Lenovo G580 laptop 2gb RAM, i5, and 500gb HDD. It had windows 8 RTM 32 bit installed on its C drive. It had come with DOS preinstalled so I had to do a fresh install of windows 8 via bootable usb. It worked well for few months but now it refuses to boot and goes into "automatic recovery mode" and then it says that your pc needs to be repaired with a recovery disc.
I did not made any recovery disc when it was working so I tried to do a fresh install of win 8 and then win 7 via bootable usb, but both have failed. The screen freezes after blue logo of windows appears and then it restarts saying it has encountered an error and needs to be restarted.
I have tried booting it in safe mode along with all other options on start-up menu but it doesn't work.
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Jul 9, 2014
I bought a laptop, specifically the Samsung QX410-J01. The Laptop came pre-installed with Windows 7, and I upgraded to Windows 8 on 10/26/2012. I bought the Windows 8 Pro product key, downloaded, and upgraded to Windows 8.
Just last week my laptops Motherboard failed and my computer would no longer start up. The HDD works just fine though so all my files are safe. I decided I wanted to build my own PC and I am simply waiting on my case to arrive.
My question is I want to use Windows 8 on my new PC. The problem I am facing is I do not know how I am going to install Windows on my new machine. I do not want to purchase a new install disk and license since I have already paid for the OS. I can only think of two options and I am not sure if either of them are right.
1. Plug in my laptops hard drive into the new desktop. Run Windows 8.1 on that and use the new Terabyte hard drive I bought as a second hard drive.
2. Somehow put Windows 8.1 on a flash drive and install it from the flash drive onto the new blank hard drive. Then use the product key that I had purchased to activate the OS onto the new hard drive!
I really do not want to have to purchase Windows again, but if I must I guess I will. I believe there has to be a way I doubt after being a loyal Microsoft customer, switching to Windows Phone recently, and buying an Xbox One, that Microsoft will just say "Too bad, buy it again".
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Jun 13, 2014
When I install Microsoft Visual Studio 2005 following error message displayed and then setup is failed.
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Jan 15, 2013
I'm using Windows 7 Ultimate 64 bit,i choose upgrade in the installation process of Windows 8 Pro 64 bit,at the end my computer restart 2 times,showing an error with sad smile "" after that it restart again and says that upgrading failed and it revert back to Windows 7 Ultimate 64 bit...
Today i used Windows 8 Upgrade Assistant (Windows8-UpgradeAssistant.exe) ,it found 4 incompatible programs,are they the cause of fail upgrade
Although during the upgrade the Windows 8 Setup didn't found any incompatible programs..
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Apr 10, 2014
I have tried updating my Windows 8.1 Pro (64-bit, upgraded from Windows 8 Pro) with the new "Update 1" (KB2919355) but it always fails with ERROR code 8007005 (or 80073712).
What I have tried do to fix:
Run WindowsUpdateDiagnostic (that e.g. removes files from C:WindowsSoftwareDistributionDownload and cleans Windows update history metadata info)DISM.exe /Online /Cleanup-image /ScanhealthDISM.exe /Online /Cleanup-image /RestorehealthDISM.EXE /online /cleanup-image /startcomponentcleanup
After all of this, still the update (KB2919355) fails
There must be something that Microsoft needs to fix, there are xxxxxxxxxxxx amount of similar complains and reports out there...
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Jul 3, 2014
Yesterday, I clean-installed Windows 8 Pro x86 on an old Dell Vostro 1400 laptop which had been running Windows 7 Ultimate, and it activated and ran fine, without even a single exclamation point in Device Manager. I applied the update necessary to make the Store offer 8.1 and proceeded to install it as I've done on a couple other machines. After downloading the thing, it errored out with:
Couldn't install Windows 8.1
Contact your PC manufacturer to see if you can upgrade the System BIOS
When I clicked the OK button, it then gave me the informative and grammar-challenged error box:
Something happened and the Windows 8.1 couldn't be installed. Please try again. Error code: 0xc1900104
Try again Cancel
Ever the optimist, I clicked Try again, and of course, it proceeded to download all over again from scratch, only to error out in the same way. I then downloaded all the Windows 8 updates, although just the one had been necessary on my other machines that successfully upgraded to 8.1, and tried again, only to get the same result.
Today, I've discovered the Windows 8.1 Compatibility Assistant, which avoids the lengthy download of the upgrade every time (Microsoft, maybe you should run it implicitly before downloading 3 GB of transient data), and it tells me:
This PC doesn't meet system requirements
Contact your PC manufacturer to see if you can upgrade the System BIOS
Obviously, no BIOS updates are available, and what exactly is the problem here with my BIOS. The obvious googling turned up nothing except some people with Sony Vaios that had the same problem, which was corrected with a BIOS update, and of course, there is no information on what their BIOS update does to make the 8.1 upgrade possible.
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Aug 14, 2014
My problem is that my computer no longer is able see Windows 8.1 on bootup. I get a "Loading OS".... message and nothing happens.
Before this happened, I reset my computer from Windows with the intent to change a BIOS setting for the CPU fan and an Windows update was applied on reboot. Windows (apparently) installed the update and then I got to the login screen. At this point, instead of logging into Windows, I hit the reset button to make the BIOS change. After doing this, when I tried to boot again, Windows would even begin to load and I got the "Loading OS" message immediately. Is it possible that Windows did not finish installing the update even though I was at the login screen for Windows 8.1?
I then booted from the USB flash drive with Windows 8 install files (not 8.1... I upgraded from 8 to 8.1). I went into the repair option and then I got the message that no repairs could be found or were needed. (Interestingly now when I try the repair option, the computer automatically reboots so the repair option appears to be very broken now.)
Next, I tried to see if my disks were working and they seem to be. Attached is a screenshot when I list the volumes. C: drive is a HDD data drive without Windows. D: drive appears to be some sort of system restore partition (as far as I understand). F: drive is the SSD with Windows installed on it. I can navigate through all directories fine on the SSD and the drive seems healthy. (E: drive is the USB drive.) When I unhook the data drive, all the letters get shifted up one and this does not seem to be a factor in reviving Windows. Are the drive letters important? I find it odd that the SDD does not show up as C drive with or without the data drive installed.
I tried the sfc /scannow option in offline but I cannot get it to run. I believe that I am entering the letters correctly (and I have tried different variations). Please check if I am not typing this in correctly given my drive letters.---How do I get this to run?
I also tried to apply the Windows System Restore option on my flash drive, I seemingly was able to restore to a restore point set this morning. However, Windows is still not found at bootup at all.
At this point, I'm at a complete loss on how to proceed short of reinstalling Windows. Other options from the Windows 8 repair screen seem to result in loss of programs or data.
For the record, my motherboard is a Gigabyte GA-870A-UD3. I tried restore some BIOS settings to no effect.
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Apr 20, 2014
I have been trying to update to windows 8.1 but keep failing. It tells me that I need to install the latest updates however I can't seem to do this. These are the updates required
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Oct 18, 2013
I am currently on Windows 8. I am trying ti update to 8.1. I went to the store and hit download. The download started and got to 50% then a message said 'installing preparing your pc'. About 15 seconds after that it starts all over downloading. This has repeatedly happened for the last 14 hours. I have restarted and shutdown my pc and when I go back to the store and hit download it says it is downloading. I tried to cancel the download without success. I then went back to download again and it tells me app has been installed.
P.S. Are there any other ways to do the update besides from the store?
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Oct 18, 2013
Machine is an Acer Aspire laptop, i5 processor, 4GBRAM. Shipped with Windows 7, have been running Windows 8 on it for over 6 months now.
Certain updates from Windows Update simply will not install, it says "Failure configuring Windows updates. Reverting changes". These updates are the ones that will allow me to update to 8.1 via the store.
Upon scouring the internet, I have tried many fixes, including a slui.exe activation, running a DISM cleanup, running sfc / scannow, disabling all non-Microsoft services from msconfig, running the SURT tool.....
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Apr 14, 2014
I created a setup USB with the ISO of Win 8.1 and its now out of date after the Spring Update 1. With XP you could slip stream service packs and updates. How I can incorporate Update 1 into Win 8.1 Setup USB stick?
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Jul 20, 2014
I'm getting ready to re-install Windows 8 on a laptop. I have a Windows 8 OEM disc that I'd like to slipstream Windows 8.1 Update 1 into so I don't have to spend extra time downloading Windows 8 updates before having to download Windows 8.1 and then all those updates. I'd like to be able to just install Windows 8.1 with all the current updates included.
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Jun 21, 2013
I installed windows 8 pro and here are the issues I am having.
Every time I install (Pro Disk) when it finishes and restats, it goes right back to the beginning of the install Once I can get it installed, once the first screen spins, it stays black, but if I sleep and wake it, it goes right to the sign in screen-weird.
Then, it says no updates have been searched or ever installed, when I search I get the Error Code 80248007 cannot update.
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Oct 21, 2013
I'm trying to update my windows 8 to windows 8.1 on a HP Pavilion g7-2261sb.
However, after numerous trials, every time, the installation stops and says "failed to install. error code 0xc0000374". EDIT: I checked again and it comes after the "collecting data" part.
I've ran the update checker (compatibility), and that gave no problems or errors.
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Jul 10, 2014
I am having a hard time upgrading from windows 8 to 8.1, I have tried installing through the store, installing using the files downloaded by the store (copied them before they were deleted) and they all give me an error. The errors are as follows:
installer using key: This key does not work with this version of windows 8 (using Professional 64-bit, tried 8 and 8.1 key but neither work).
Installer using ei.cfg file: Setup failed to authenticate the product key (or similar, it is set to professional so this should not be an issue).
Store: just says setup failed.
The first time I tried updating, the installer froze and did not complete so I had to re-start, could this have something to do with the issue I am experiencing? My specs are as follows:
Windows 8 Professional 64-bit
2TB HDD
16GB DDR3 RAM
Nvidia Geforce GT545 with 3GB VRAM
Realtek AC97 onboard audio
Intel core I7 3.2ghz quad-core multi-thread processor
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Aug 10, 2014
I did a refresh on my laptop, HP PRO BOOK 440 G0.
It was running on windows 8.1, refreshed to windows 8, but now its not updating.
I did download the and run WIndowsupdatediagnostic tool, its showing all errors fixed but still the issue is persisting.
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Sep 15, 2013
I have a Acer Windows 8 computer and its stuck on reverting update changes and restarting. It says "Failed configuring Windows Updates Reverting changes" then restarts and then does that again. I cannot go to the desktop.
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Jul 18, 2014
Windows 8.1
PC got recovered on Tuesday, so had no updates on it. Installed and restarted the PC today, it installed so many percent and restarted. It then carried on installing them.
It the said that the updates had failed and that it was reverting and not restart the PC. It was stuck like that for an hour. So I restarted it and tried to get into safe mode using F8/Shift-F8, but it doesn't work goes back to the reverting updates screen. I have tried numerous times and Windows Recovery won't appear either.
I don't have a Windows disc. It is a Compaq PC and I can't lose any of the files.
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Oct 20, 2013
my hp laptop is running 8 pro right now and i cannot find the 8.1 update in store even though all the updates are installed... i have included a screenshot of store.
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