Setup Installation :: Windows Upgrade To 8.1 Failed
Jan 24, 2014
when the windows 8.1 upgrade came out I updated to it without any problems but a few weeks ago a driver update showed up in windows update thingy. I decided to update it but it went horribly wrong my screen went black and stayed black for a hour, that's when I decided to restart my computer after the logo I just got a black screen with a flashing mouse. I made a recovery stick with my sisters windows 8.1 laptop and renewed my windows to 8. I wanted to upgrade to windows 8.1 again but it didn't work after it rebooted it just went to windows 8 again and gave me an error message that said that it couldn't update to windows 8.1. I searched on Google for a few hour and what I got was that I need to update my video drivers. I tried the default drivers I got (v8.9) it didn't work I tried the newest beta one (v13.11) didn't work either. And because my laptop manufacturer is Toshiba i cant update to the latest release of catalyst control center so i have to use the old version of Toshiba or the beta version. Both didn't work BUT before the driver incident I successfully updated to windows 8.1 with v13.11 beta however now it doesn't want to work anymore.
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Jul 3, 2014
Yesterday, I clean-installed Windows 8 Pro x86 on an old Dell Vostro 1400 laptop which had been running Windows 7 Ultimate, and it activated and ran fine, without even a single exclamation point in Device Manager. I applied the update necessary to make the Store offer 8.1 and proceeded to install it as I've done on a couple other machines. After downloading the thing, it errored out with:
Couldn't install Windows 8.1
Contact your PC manufacturer to see if you can upgrade the System BIOS
When I clicked the OK button, it then gave me the informative and grammar-challenged error box:
Something happened and the Windows 8.1 couldn't be installed. Please try again. Error code: 0xc1900104
Try again Cancel
Ever the optimist, I clicked Try again, and of course, it proceeded to download all over again from scratch, only to error out in the same way. I then downloaded all the Windows 8 updates, although just the one had been necessary on my other machines that successfully upgraded to 8.1, and tried again, only to get the same result.
Today, I've discovered the Windows 8.1 Compatibility Assistant, which avoids the lengthy download of the upgrade every time (Microsoft, maybe you should run it implicitly before downloading 3 GB of transient data), and it tells me:
This PC doesn't meet system requirements
Contact your PC manufacturer to see if you can upgrade the System BIOS
Obviously, no BIOS updates are available, and what exactly is the problem here with my BIOS. The obvious googling turned up nothing except some people with Sony Vaios that had the same problem, which was corrected with a BIOS update, and of course, there is no information on what their BIOS update does to make the 8.1 upgrade possible.
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Oct 17, 2013
I'm upgrading from Windows 8* After downloading 3 gig and then it installs automatically. THen it restart automatically and at 68% ("Getting Devices Ready: 68%" it crashed. Restarted it and it restored back to Windows 8..
An error code is:
0xC1900101, 0x30018
Don't want to download 3 gig again, where is the installation file saved?
What should I do now? Install it again?
I'm using Asus N53J Laptop.
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Oct 22, 2013
I am trying to upgrade to Windows 8.1 from Windows 8 PRO. Though, every time I try to install it, it reaches around 82% and then it stops to give an error code. 0x8007004 I think...
Anyway, I've done some researching and apparently the update does not work unless the user directory is not in its default location.
It's true for my setup. I run both an SSD and HDD, and I moved the user directory to the HDD using a Symbolic Link. That way to trick the system that it still is at C: Drive, but is actually writing the data at D: Drive.
Anyway, what are the steps I can take so that I can install Windows 8.1? There are a few features I want to use that are in that update, but this has prevented me from doing so for a while now. I would prefer to keep it setup this way because I don't want to harm my SSD and keep it in tip top shape.
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Oct 28, 2012
I am installing the Windows 8 upgrage on a windows 7 professional 64 machine.
The upgrade assistant noted the DVD and Secure boot issues that I believe are common incompatibilities.
I ordered the $39.99 upgrade and tried to install and it fails out at 32%
Never asks for product key.
I have chkdsk/r/f, turned off Avast, backed up with no success.
Of course MS is not taking calls over the weekend for this little problem, so i remain frustrated and a little disappointed.
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Jan 31, 2014
I've tried this: Windows 8.1 installation has failed - Microsoft Community
CBS LOG:
Code: 2014-01-31 17:19:00,
Info CBS TI: --- Initializing Trusted Installer ---2014-01-31 17:19:00,
Info CBS TI: Last boot time: 2014-01-31 17:12:24.3842014-01-31 17:19:00,
Info CBS Starting TrustedInstaller initialization.2014-01-31 17:19:00,
Info CBS Ending TrustedInstaller initialization.2014-01-31 17:19:00,
Info CBS Starting the TrustedInstaller main loop.2014-01-31 17:19:00, Info
[code]....
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Apr 17, 2014
After Windows 8.1 downloaded and installed an update and also SQL Server 2012 SP1, I restarted it and then it no longer booted. The BIOS splash screen would pop up, then the screen went black and nothing else happened. Even the hard drive activity stopped.
I booted from the Windows 8 DVD and chose Troubleshooting and tried Automatic Repair and System Restore, neither of which worked. I then chose Refresh Your PC. However, it then said the drive was locked and I should unlock it before continuing. I used Diskpart to clear the attributes of the volume but that didn't work.
In the end, I did a reinstall without formatting the disk. Once I booted it up properly, I had a look in the Windows.old folder and all of my documents, pictures and other work are missing.
Firstly, is there any way I can roll back to the original install so I don't have to spend a full day installing everything again, and if not, how do I recover all my files?
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Sep 15, 2014
computer specs, GeForce GTX 760 and i5-4670k CPU. MSI Z97-G45 Gaming Series motherboard. 2tb hdd. finally was able to get my new copy of windows 8 to boot from the cd drive. now when i try to install it, (no current operating system is on this hard drive) it keeps getting stuck before it finishes completion. says install failed. think it slugs out at 56%. tried running it 2x same thing. what i could do to make it finish the install?
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Feb 8, 2013
I have upgraded my windows 7 ultimate to windows 8 pro a month ago and activated accordingly.
3 Days ago I tried to install Linux OS on XP partition ( earlier I had a XP+ Windows 7 dual boot and I upgraded windows 7 to Windows 8 Pro).
Unfortunately installation of linux failed and Windows 8 Pro is not booting now
How can I restore/re install windows 8 pro??
I tried by inserting repair DVD , but getting message of " repair could not possible".
Actually windows 8 Pro partition is not formatted, only the partition of XP got formatted ( earlier I had a XP+ Windows 7 dual boot and I upgraded on windows 7) .
Right now PC showing some message regarding Intel/processor/..etc.. on a black screen.
Actually I am least bothered about my personal files.
My ultimate concern is regarding activation of windows 8 pro with same product key.
Is there could be any problem with activation of windows 8 PRO?? and what procedure I have to follow?
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Jul 2, 2014
Reloading windows 8 or 8.1 on a system that the product key is embedded in the Bios.
Scenario only concerning windows 8 or 8.1 any version, also data recover is not a concern: Systems are coming in that are built by a manufacturer (Dell, Toshiba, HP, Compaq, Emachine ect.) the system(s) are out of warranty, They are either in a boot loop, blue screening when loading windows or the hard drive has crashed and isn't loading windows at all. The customers never created recovery disks, nor can we due to windows not loading. We can not get to advanced mode and even if and when we can, creating recovery media is not available.
So let us be clear: We have a system that had windows 8 or 8.1 preinstalled by manufacturer, it was used for multiple months, no recovery media create, now the operating system is not loading, recovery partition corrupt or not accessible, refresh not available, windows product key is embedded in the Bios and is out of warranty.
What we have tried: System with failed hard drive with windows 8 sticker on it. Ran software that extracts product key from BIOS, Inserted an OEM disk for windows 8 and 8.1 when asked to input key, we used the key that was extracted, the installation tells us that the product key is not a OEM key. We do not have a skip button to continue? How in the world can we reload windows 8 or 8.1 on these systems? We have gone through all of the BIOS settings and have tried everything we can think of. If the product key for windows 8 or 8.1 is embedded in the BIOS what do we need to do to make the installation find the key and use it to continue the installation and activate.
From what we are seeing we are not the only one(s) asking this question, the problem is that the reply(s) are: use system refresh, use recovery partition, use recovery media? We understand the reasoning behind having the product key embedded but it shouldn't be this hard to use what the system already has?
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Mar 24, 2014
I have a Lenovo G580 laptop 2gb RAM, i5, and 500gb HDD. It had windows 8 RTM 32 bit installed on its C drive. It had come with DOS preinstalled so I had to do a fresh install of windows 8 via bootable usb. It worked well for few months but now it refuses to boot and goes into "automatic recovery mode" and then it says that your pc needs to be repaired with a recovery disc.
I did not made any recovery disc when it was working so I tried to do a fresh install of win 8 and then win 7 via bootable usb, but both have failed. The screen freezes after blue logo of windows appears and then it restarts saying it has encountered an error and needs to be restarted.
I have tried booting it in safe mode along with all other options on start-up menu but it doesn't work.
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Jul 9, 2014
I bought a laptop, specifically the Samsung QX410-J01. The Laptop came pre-installed with Windows 7, and I upgraded to Windows 8 on 10/26/2012. I bought the Windows 8 Pro product key, downloaded, and upgraded to Windows 8.
Just last week my laptops Motherboard failed and my computer would no longer start up. The HDD works just fine though so all my files are safe. I decided I wanted to build my own PC and I am simply waiting on my case to arrive.
My question is I want to use Windows 8 on my new PC. The problem I am facing is I do not know how I am going to install Windows on my new machine. I do not want to purchase a new install disk and license since I have already paid for the OS. I can only think of two options and I am not sure if either of them are right.
1. Plug in my laptops hard drive into the new desktop. Run Windows 8.1 on that and use the new Terabyte hard drive I bought as a second hard drive.
2. Somehow put Windows 8.1 on a flash drive and install it from the flash drive onto the new blank hard drive. Then use the product key that I had purchased to activate the OS onto the new hard drive!
I really do not want to have to purchase Windows again, but if I must I guess I will. I believe there has to be a way I doubt after being a loyal Microsoft customer, switching to Windows Phone recently, and buying an Xbox One, that Microsoft will just say "Too bad, buy it again".
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Jun 13, 2014
When I install Microsoft Visual Studio 2005 following error message displayed and then setup is failed.
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Jan 15, 2013
I'm using Windows 7 Ultimate 64 bit,i choose upgrade in the installation process of Windows 8 Pro 64 bit,at the end my computer restart 2 times,showing an error with sad smile "" after that it restart again and says that upgrading failed and it revert back to Windows 7 Ultimate 64 bit...
Today i used Windows 8 Upgrade Assistant (Windows8-UpgradeAssistant.exe) ,it found 4 incompatible programs,are they the cause of fail upgrade
Although during the upgrade the Windows 8 Setup didn't found any incompatible programs..
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Oct 5, 2013
I have windows 7 and bought windows 8 upgrade discs (still unopened), I have no SSD now but want to buy one. What should i Do install win 8 first then the SSD? Or the other way around? What's better What will my recovery options be if I get a nasty virus? Also once my ssd is in it can't fit everything so when i want to download things and programs to the old HDD that will be fine right i can still access them from the desktop.
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Aug 22, 2014
I just got a new laptop, running Windows 8.1 SL. I wanted to connect it to the office Active Directory domain, just to find that it can't. Now I know I can go to Control Panel, to the "Add features to Windows 8.1", and purchase an 8.1 Pro key. But my company has a Windows 8.1 volume license key, and there are still a few available that I can use.
However, I already have everything set up pretty much the way I want it; I don't want to format and re-install Windows. I tried to do the Windows "Add features to Windows 8.1" ("Windows Anytime Upgrade" as it was called in Windows 7) using our Volume License key, but it doesn't want to accept the key.
So I was wondering if there is any way to do this upgrade without losing any data? For example, is there something I can do with slmgr? Or can I maybe just insert the 8.1 Pro disc and do an upgrade?
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Sep 15, 2013
Is upgrading from Win 8 to Win 8.1 working ?
I used the downloaded .iso (MSDN), but it only offered to keep personal files, all applications were gone after install.
Is this the expected behavior ?
If yes, this will be difficult cause MS has stated that all 8 users must upgrade to 8.1
Do the same applies to Server 2012 R2 (upgrade from 2012 to 2012 R2) ?
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Oct 17, 2013
It looks like this PC can't run Windows 8.1. This might be because the Users or Program Files Folder is being redirected to another partition.
Using the guide (User Profiles - Relocate to another Partition or Disk), I had relocated my user profiles to D: Drive, when I installed my windows 8 Pro. I was able to go Windows Store to download 8.1 but I get the above error ...
Can I use the same guide and move back all user profiles, including local admin to C: Drive? and then upgrade to 8.1?
Upon upgrading, can I change again the user profiles to D: Drive?
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Feb 24, 2014
The upgrade from windows 8 to 8.1 stops after the stage "setting up for a few more things" and reverts to windows 8.
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Sep 26, 2013
Having previously upgraded to Windows 8 I restored the factory installation of Windows 7 prior to warranty repairs to my PC. Now that the repairs are satisfactorily completed what are my best options in upgrading again? On the one hand I could go ahead with the upgrade now or on the other should I wait until Microsoft have completed development of Windows 8.1?
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Jul 27, 2013
I had a laptop running Windows XP. When Windows 8 came out, I downloaded Windows 8 Pro upgrade. I clean-installed it and also upgraded to WMC edition when Microsoft were giving this away for free.
Now that PC is kind of dying (it is about eight years old,) so I have bought myself a new one. The new one came running Windows 8 (not Pro, not WMC) OEM. I have no intention of ever using my old PC again, so my question is as follows:
How do I legally remove the Pro and WMC licences (and if required, Windows 8 itself) from the old PC and upgrade the new PC's Windows 8 to Pro WMC? I have a record of both the Pro and WMC product keys already. But how do I legally move them across to the new PC and upgrade the new PC's Windows 8 OEM to Pro WMC?
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Sep 15, 2013
Currently, I'm using Windows 7 Home Premium 64bit. I want to upgrade to Windows 8 then I got an error when booting Windows 8 from USB. It say something like this:
"Your PC needs to be repaired
.........
.........
Error code: 0xc0000001
.......
Press Enter to retry
.......
....."
It show that after the MSI logo.
Motherboard: MSI Z87 G45 Gaming
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Sep 15, 2014
I am interested in upgrading many computers to Windows 8.1 (from Windows 8). Ideally I would like to create an upgrade DVD, which is 'self running' and contains the required update files - Download Windows 8.1 Update for x64-based Systems (KB2919355) from Official Microsoft Download Center
According to Microsoft (previous link) it is necessary to download several update files, and install them in a particular order. I would like to do away with this tedious method...
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Oct 17, 2013
Is there a way to upgrade my Windows 8 Enterprise desktop to Windows 8.1 Enterprise without losing my installed programs, files, settings, etc..?
From what I am reading online, Windows 8 Enterprise must be upgraded via iso to Windows 8.1 Enterprise. I read a few user saying there is no upgrade and you have to do a fresh install of Windwos 8.1 Enterprise. I do not want to lose my customizations, files, and programs.
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Nov 5, 2013
I am using Windows 8 pro, and recently it comes up with a big "Upgrade to Windows 8.1" banner at login, with a link to the store, and you can't close the banner either, so you have to go to the store.
Is there a way to disable this?
I've tried 8.1 and I don't want to move on yet until the 8.1 drivers are properly released for my laptop... had issues with 8.1 the last couple of time I tried it.
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Mar 21, 2014
I have a Lenovo U310 Touch that came from the store with Windows 8.1 on it. I need to install Hyper-V and that requires 8.1 Pro.
I have a product key from my MSDN subscription for 8.1 Pro and attempted to use the "Add Features" program from the system screen to upgrade. It takes the code, validates it as ok, goes through some downloading and other stuff then reboots the system. When it comes back up after the reboot it states "Couldn't add features" along with a contact Microsoft Support link.
I looked around and can't find a log file or any error codes.
I've done this on 2 desktop machines to enable Hyper-V with no issues but for some reason this doesn't work on this "Ultrabook".
I've tried this on a hard network connection and on a wireless connection to see if anything changed. Still broke both ways.
The machine does have 2 drives in it, one 20GB SSD for recovery and recovery drivers and the primary drive. I've read where there may be files mapped on that drive that are causing problems, but have no clue how to actually find these and move them.
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Oct 20, 2013
I have successfully upgraded 2 Windows 8 pro media centre PC's, a desk top and a netbook, but the 3rd, gets stuck in a continuous loop.
After initiating the upgrade from the store, the download bar slowly works its way up to 50%, the installation process starts, and as soon as it gets to "getting your PC ready" the download process starts again from scratch. This is a very common problem, but Microsoft are still silent on the issue.
It is bad enough that I have to download the file 3 times, rather than just download one ISO, but this one download has now happened at least a dozen times.
All Windows 8 updates had been done and I have cleared the Windows Store cache.
The setuperr file gives
MOUPG SetupMgr: Error reading Store SQM registry data. Data = [StoreSetupDownloadPause], HRESULT = [0x80070002]
2013-10-20 07:23:30, Error MOUPG
[Code].....
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Oct 27, 2012
Since I want to update my windows 7 notebook (asus n55sf) to windows 8, I installed the windows 8 upgrade advisor. First, the compatibility of my programs was checked. Here no problems occured. However, when I moved on to the screen where I wanted to order windows 8, the programs hangs at the screen which is attached below. The language is dutch and it says something like "we are preparing some thinks, a moment please"
I waited for 3 hours and the program is still at this screen. I already redownloaded the utility and tried it again, but every time it hangs at this screen.
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Sep 30, 2013
Recently, Microsoft included the Windows Server 2012 R2 RTM on their Dreamspark basic site. Currently, I'm running the R1 version on a virtual machine using VMware Player. How can I upgrade the R1 to R2 while keeping all of my files and settings using VMware?
Do I just boot from the ISO (I haven't downloaded it yet) (CD/DVD settings inside R1 VM) and then it will detect and upgrade R1 or I have no choice but to create another VM and then manually replicate my files and settings from R1 VM? I really don't want to do the latter since it's very time consuming.
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Oct 21, 2013
I have upgraded to 8.1 and I discovered that some files in the C: folder have been deleted during the installation. Does it exist some way to recover those files?Are they in some backup folder?
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Jun 13, 2013
I currently have Windows 7 installed on my HDD and I have a Windows 8 Upgrade key. I bought a brand new SSD that I wish to install Windows 8. Am I correct in understanding that the SSD requires an existing OS on it before it can install the Win 8 Upgrade properly? I have tried installing the Upgrade on it alone but the installation hangs at 87% of "preparing files for installation".
If I am required to install Windows 7 onto the SSD first, am I able to install it as a dummy so that I can go through with the Win 8 Upgrade without it affecting my Windows 7 activation on the HDD? I plan to format my HDD to use as a secondary drive at a later date but not right now.
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