Updates :: Windows Update Failed / Reverting But Stuck
Jul 18, 2014
Windows 8.1
PC got recovered on Tuesday, so had no updates on it. Installed and restarted the PC today, it installed so many percent and restarted. It then carried on installing them.
It the said that the updates had failed and that it was reverting and not restart the PC. It was stuck like that for an hour. So I restarted it and tried to get into safe mode using F8/Shift-F8, but it doesn't work goes back to the reverting updates screen. I have tried numerous times and Windows Recovery won't appear either.
I don't have a Windows disc. It is a Compaq PC and I can't lose any of the files.
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Sep 15, 2013
I have a Acer Windows 8 computer and its stuck on reverting update changes and restarting. It says "Failed configuring Windows Updates Reverting changes" then restarts and then does that again. I cannot go to the desktop.
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Jul 15, 2014
So I restored my system because I had no other choice from it not booting before and it was working for a day, then when I restarted it said 'installing XX / 93 updates' so I let that run, and when It finally finished, it restarted said 'configuring windows updates XX% complete...' and then it suddenly said "Failed to configure updates. Reverting Changes." and then it looped this by restarting, trying to configure them, and then saying "Failed to configure updates. Reverting Changes." again...
I've got back into safe mode, what should I do to make it update properly again?
Someone suggested toggling "Secure Boot" in the BIOS, is that worth a try?
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Jun 3, 2014
I recently bought a new ASUS computer, after I set it up a notification popped up asking me to update to windows 8.1
I proceeded to do this and it started to download the updates, when I returned it said "failure configuring windows, reverting changes" its been like this for the past 5+ hours, what should I do?
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Feb 22, 2014
My new HP ultrabook was doing updates ... And it came up with the screen saying Failure installing updates reverting changes do not power off however its been saying this for 4 hours and i can not get out of this i even attempted to power it off and upon powering it on it comes straight back to this screen!
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Aug 9, 2014
I had my notebook for about 7 months and it has worked fine for me. It's an hP winter blue with 4gb of ram. Today I force shut down the laptop, which I've done many times before, but this time it wouldn't reboot properly. So I had to refresh my PC. When it refreshed I noticed that it was EXTREMELY buggy and laggy and slow. Like it take 3-4 minutes to open a program or to close a window. I tried to update to windows 8.1 but it said I had to update my current windows. There's 102 updates but it stays at 0%....
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Dec 27, 2013
I just purchased this Laptop yesterday, was installing programs and updates. The updates finished installing, asked me to restart the PC which I didn't do right away because I was installing programs. One of the programs asked me to reboot into safe mode so I did. When the PC rebooted, it said the updates were installed 100% but then says SOMETHING ALONG THE LINES OF "Updates failed...reverting changes". This loop as been going on for hours now.
I have had success in getting into the BIOS by pressing F12 upon startup. I tried changing the boot order to boot from my bootable startup repair DVD but it didn't work!
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Jun 10, 2014
I purchased a new ASUS LAPTOP which came with windows 8 installed. When i tried to restart after installing Gtalk i got this message.
"Failure configuring windows updates. reverting changes. do not turn off your computer ".
I got this on last friday i.e the 6th of june, ever since i am not able to do anything with my laptop. I don't have windows 8 dvd as well. How do I reboot it?
Model number : Asus 15634 Laptop Intel Core i3 .
I also tried pressing the power button for 15 secs , still no luck. Tried f8 f9 and windows + r and windows+ X keys no luck.
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Sep 15, 2014
I am currently having an issue on my laptop at the moment where it's stuck in an infinite loop of 'reverting changes' after having tried to update and failed at 30%, I have done some reading at ways to boot into safe mode however it would appear windows 8 doesn't give me the chance.
I do not have a copy of my original windows 8 disc and am at a loss!
I have tried spamming F4, F8, F10 buttons and none are allowing me to enter boot mode.
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Jun 21, 2014
I just bought new Asus Vivotab Smart Windows 8 tablet, after the very first windows update it failed to install some of the updates, and then after the reboot I am now stuck with the message "Failure configuring Windows updates, reverting changes".
It never gets any further than this, it never reverts, I have left it running for an entire day and have restarted several times.
This is a tablet, so there is no keyboard so I cannot press any F keys to get into recovery mode, and no CD to boot from etc.
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Sep 16, 2014
My laptop is 2 days old and I went to do a windows update which I had to do and just says 'failure configuring windows features. reverting changes, don't not turn off computer' this also is happening with my other laptop I think it's a bit of a joke that it doesn't work on a brand new laptop..
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Dec 25, 2013
After I installed Windows 8 I started having the "0 KB Total, 0% Downloaded" issue while attempting to update, sometimes it does work, but most of the time it doesn't
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Sep 15, 2014
I have a lenovo windows 8 laptop which is having trouble updating and goes to reverting back. Recently its been stuck on that screen for a long time. I did reset it but it goes to the same screen...
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Sep 15, 2014
computer specs, GeForce GTX 760 and i5-4670k CPU. MSI Z97-G45 Gaming Series motherboard. 2tb hdd. finally was able to get my new copy of windows 8 to boot from the cd drive. now when i try to install it, (no current operating system is on this hard drive) it keeps getting stuck before it finishes completion. says install failed. think it slugs out at 56%. tried running it 2x same thing. what i could do to make it finish the install?
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Oct 26, 2013
I had windows 8 pro+wmc installed in my Lenovo laptop (actually an upgrade from windows 7 OEM, upgraded to windows 8 by Lenovo maintenance team when there was some trouble with the hdd!); later I got it activated successfully (phone activation); I have the activation detailes and also copied the sacrosanct windows/system32/spp/store folder for future reactivation.
This laptop had winxp and Linux installed as first and second partitions and the third partition was the windows8; the boot manager was grub; yesterday I found that the freeupdate for windows 8.1 is now back in the store; so I thought of increasing the size and backing up the existing windows8 image in case of any problem; so I deleted the Linux snd xp partitions totally and edited the bcd (using bootice) so that the machine boots correctly; so now the first partition is a large data partition where I intended to copy the windows 8 which is now in partition 2;
When I rebooted the machine today, I got the activation error message! since I have the product key, product id and also the activation code, I thought I can copy the store folder or worst come, I can redo the phone activation; I first copied the store folder as generally suggested by the "activation backup procedure; ' when I restarted the machine, it was a no-go as the activation error is persisting;
I attempted phone activation, the key was first accepted and when the product id (the nine fields) was generated, I found it was different from the one I have copied earlier; still I entered all the fields properly and then after playing music for sometime before generating the activation code, the message came "your request cannot be processed now"; I again tried after an hour I got the message saying the key is blocked!
How I get back the activation?
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Jul 28, 2014
I am tired of having to repair Windows updates then get to install one or two then have to go through the whole process again.
Is there a site where updates can be downloaded according to their KB numbers then installed manually?
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Oct 24, 2013
Windows Update says it's Downloading Updates. It has said that more than 30 minutes ago. And it's still 0 KB total, 0% complete.
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May 22, 2014
I have (also according to Windows Control Panel > Installed Updates) successfully installed KB2919355 on 13th Apr 2014. So to me, the KB2919355 is in place (and various KB installations after that, too) <- I do get all the Windows System updates (including security updates) BUT not Windows Store application updates.
So the problem is the "Windows Store failed to sync machine licenses. Result code 0x80070490" which pops into Windows Event log on daily basis.
TEMPORARILY fix: running Windows update troubleshooter fixes the problem (it stops and restarts BITS and Cryptographic services) and after a while I get a notification to the Windows Store Tile that there are new updates (if any). BUT after rebooting Windows the problem (Windows Store failed to sync machine licenses. Result code 0x80070490) always re-appears in the Event logs.
Here is the report of successful Windows update troubleshooter.
Also:
1) running DISM does not work (see below)
2) Going to Store settings and "Sync licenses" does not work
Dism /Online /Cleanup-Image /ScanHealth ->
[==========================100.0%==========================]
The component store is repairable.
The operation completed successfully.
Then run:
Dism /Online /Cleanup-Image /RestoreHealth ->
[==========================100.0%==========================]
The restore operation failed. Either the repair source was not found or the comp
onent store cannot be repaired.
Error: 0x800f081f
DISM failed. No operation was performed.
For more information, review the log file.
The DISM log file can be found at C:WINDOWSLogsDISMdism.log
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Jun 1, 2014
I have an HP 2000 Notebook that I recently did a reinstall of Windows 8 from my recovery drive due to what seemed like huge amounts of background activity and the systems constant failure at keeping track of my folders and files. So off I went for round two. First to make it to the top of my "what is annoying me the most about this OS" list was the fact that I had to wait four hours for windows to retrieve 115 updates then another near four hours for windows to Configure 115 updates which was not too surprising but THEN, windows gets to update number 114 and decides that it's just too much trouble to configure updates built for itself by the very people who created IT and FAILS the entire process!
The message I get is that because it failed, It is now going to revert the system back to it's original state before the updates which took another couple of hours! So an entire day of being without the use of my laptop and all for nothing!
Now, the most recent issue is the fact that there are so darn many windows background processes going at any given time that it is affecting performance. I actually noticed in task manager a windows host app holding over 10 child processes that were consuming over 300MB of memory! My question is, how many of these background memory hogs do I really need?
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Feb 19, 2014
So, since yesterday, Windows 8.1 tries to boot, then gets halfway through, shows a sad face for a second, and then restarts. It does this again and again. Just get the message "Failure configuring Windows updates. Undoing changes. Don't turn off your computer" then "Configuring Windows updates, 30% complete. Don't turn off your computer".
Then it boots, does the same thing again.
I've tried booting from the install media, but Refresh doesn't work, nor restarting in safe mode. Weirdly, pressing F2 to load BIOS, which always used to work, no longer does, it just continues trying to load Windows.
I've got an oldish PC, around 4/5 years old, with Windows 8 installed. Its got a fairly decent processor (at the time), a Q9550. Intel DP43TF motherboard.
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Aug 1, 2014
I recently, restored my acer m5-581ptg to factory settings, since it is an older version (2012), there were about 111 updates that needed to be installed. That all went fine and then on startup, it starts up and shows the loading sign and 'please wait'.
I tried tapping f8 and shift + f8 with no luck whatsoever, and i also disconnected from power supply and took out battery, and restarted, still starts up 'no funny noises or anything' and then just sits on 'please wait'.
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Apr 17, 2014
After Windows 8.1 downloaded and installed an update and also SQL Server 2012 SP1, I restarted it and then it no longer booted. The BIOS splash screen would pop up, then the screen went black and nothing else happened. Even the hard drive activity stopped.
I booted from the Windows 8 DVD and chose Troubleshooting and tried Automatic Repair and System Restore, neither of which worked. I then chose Refresh Your PC. However, it then said the drive was locked and I should unlock it before continuing. I used Diskpart to clear the attributes of the volume but that didn't work.
In the end, I did a reinstall without formatting the disk. Once I booted it up properly, I had a look in the Windows.old folder and all of my documents, pictures and other work are missing.
Firstly, is there any way I can roll back to the original install so I don't have to spend a full day installing everything again, and if not, how do I recover all my files?
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Feb 4, 2014
My update history does not show any updates after 1/22/14. I know for sure that I have successfully installed at least a few dozen updates since then (almost all of them involving Windows Defender).
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May 29, 2014
I have an Asus VivoTab Smart that comes with Windows 8, and before I can do the 8.1 upgrade, I have to install all 112 updates. This was going just fine until after it rebooted, and now it's been stuck on the "Failure configuring Windows updates, Reverting changes" screen for about the past 12+ hours. I restarted it a couple of times by holding down the power button, but it comes right back to the same screen after the Asus splash screen. Were this a laptop, I know exactly how to fix it (go to Advanced Recovery Options), but since it's a new tablet that I haven't yet connected its Bluetooth keyboard to, I'm basically stuck. I can't even boot to a flash drive because that requires a keyboard to get to the boot options.I don't have a keyboard attached to it and because the OS isn't loaded (can't get the Charms bar so I can restart it that way or boot into Safe Mode or anything.)
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Aug 27, 2014
I attempted to update from windows 8 to windows 8.1, and it said that I need to finish all my other updates first.So I did that, and I left for a while (an hour or 2) and it was STILL UPDATING. I got intimate and shut the computer down using the power button and turned it back on only to be met by a screen that said "Failure configuring updates, reverting changes." I waited longer then before and it was just stuck there! I guess you can consider it frozen, but I can still change the brightness and the volume and the circle thing is still spinning. I can't access anything, no start menu no nothing, So my laptop is useless.
I've read online that I was supposed to wait longer, and that I should have done all the updates at once. But what has been done cant be undone, and now I need to get past this update screen. How do I undo the updates? I've tried safe mode and restoring it but it just takes me back to where I was before. If you need my model number or whatever, then tell me. I have an HP Laptop with Windows 8.
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Nov 16, 2013
Turned on my laptop earlier, and tried checking for updates. Saw around 250MB worth of updates, clicked install, and Windows Update locked up shortly afterwards. Restarted Explorer, and Windows Update still wasn't working, so I rebooted.
Tried checking for updates again, and now I'm stuck on that screen (the progress bar moves, but it's seemingly not finding updates).
What caused WU to freeze. My desktop (set up in basically the same exact way) handled it fine. I tried a Disk Cleanup (to cleanup WU files) and a reboot to no avail.
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May 28, 2013
So I've been trying to update my graphics card. Before I ever got the notification for the update and tried to install it, I could play minecraft, and star craft, and watch Netflix video. When I did install, and was given the failed due to I/O error box, I couldn't play any games or watch any Netflix. Don't know what to do to fix this. Since, I've gone to my manufacturers website and re-installed my driver, but I think the real problem is seeing how I cant connect it. It always says it failed due to the I/O error, so I cant connect it to the video card or something.
My computer is a Toshiba. other info:
Model: Satellite L875DProcessor: AMD A6-4400M APU with Radeon(TM) HD Graphics 2.70 GHzPlenty of RAM (only 5 month old computer)
In Device Manager under Display Adapters It says Microsoft Basic Display Adapter. I just need to know how to change it. I've gone in through device manager, pressed update driver, chose to do it manually and choose a signed driver. When I choose My AMD Radeon Drive and it attempts to install, it always says it failed due to an I/O error. This has been going on for a week or so, and I thought I could fix it, but nothing works.
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Jan 22, 2014
This issue has been an ongoing one about close to a year after i purchased my PC. It is an ASUS PC when i go to the support site for updates in the past and now for my model i see BIOS updates.
Lately they have been all CAP Bios's,any time i try to use these type of BIOS's it is not recognized in the BIOS utility in the BIOS screen.
My last BIOS update was a ROM BIOS it worked fine, now all the future BIOS updates on ASUS's site are CAP.
If I try to rename the BIOS to a ROM i get an error "image integrity check failed". Of course i have spoken to ASUS Support in the past and now over the phone also, but no luck.
I do know it can be risky updating a BIOS if anything goes wrong the PC will become unstable or unusable.
Most will say unless there is not something in the BIOS update that will make improvements to the PC.
It has been 4 or so BIOS updates since one i have on this PC so far on ASUS's site.
I believe my motherboard is not compatible with a CAP BIOS, but why ASUS lists them for my PC.
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Oct 22, 2013
I have Windows 8.1 RTM installed on my computer. Some days ago, Microsoft released the GA updates for the system. Windows update downloaded them, but they failed to install... I've downloaded the updates manually and applied them in the correct order... But no luck, the updates fail to install...
Here's a photo of the updates... (in Spanish)
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Sep 15, 2014
I was wondering if I can update my windows 8 which came pre-installed to 8.1 without going to the store and waiting for it to be downloaded.
Is there any ISO online where I can readily download the image and update it? Its a HP laptop.
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Jun 17, 2014
My son has an MSI Laptop running Windows 8.1. Following a recent Windows update (he cannot be more specific) he is no longer able to use his Admin (the only one) account. He sees the mouse pointer but the rest of the screen is black. Ctrl-Alt-Del does bring up a panel offering the usual options to shut down, reboot, Task Manager, etc. - but when I select Task Manager with the intention of seeing what processes are running,the dialogue does appear, but before it is properly displayed it vanishes.
Meanwhile the HDD light is burning constantly. If I simply leave the machine for 30 minutes or so, then the HDD activity subsides but there is still a blank screen. Moving the mouse pointer to the top or bottom right hand side of the screen has no effect.
Unfortunately we did not have the wits to set restore points Interestingly the other account (not administrator) is working without problem.
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