Updates :: Locked Out Of Computer With Failed Update Loop
Dec 27, 2013
I just purchased this Laptop yesterday, was installing programs and updates. The updates finished installing, asked me to restart the PC which I didn't do right away because I was installing programs. One of the programs asked me to reboot into safe mode so I did. When the PC rebooted, it said the updates were installed 100% but then says SOMETHING ALONG THE LINES OF "Updates failed...reverting changes". This loop as been going on for hours now.
I have had success in getting into the BIOS by pressing F12 upon startup. I tried changing the boot order to boot from my bootable startup repair DVD but it didn't work!
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Jul 15, 2014
So I restored my system because I had no other choice from it not booting before and it was working for a day, then when I restarted it said 'installing XX / 93 updates' so I let that run, and when It finally finished, it restarted said 'configuring windows updates XX% complete...' and then it suddenly said "Failed to configure updates. Reverting Changes." and then it looped this by restarting, trying to configure them, and then saying "Failed to configure updates. Reverting Changes." again...
I've got back into safe mode, what should I do to make it update properly again?
Someone suggested toggling "Secure Boot" in the BIOS, is that worth a try?
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Sep 15, 2013
I have a Acer Windows 8 computer and its stuck on reverting update changes and restarting. It says "Failed configuring Windows Updates Reverting changes" then restarts and then does that again. I cannot go to the desktop.
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Jul 18, 2014
Windows 8.1
PC got recovered on Tuesday, so had no updates on it. Installed and restarted the PC today, it installed so many percent and restarted. It then carried on installing them.
It the said that the updates had failed and that it was reverting and not restart the PC. It was stuck like that for an hour. So I restarted it and tried to get into safe mode using F8/Shift-F8, but it doesn't work goes back to the reverting updates screen. I have tried numerous times and Windows Recovery won't appear either.
I don't have a Windows disc. It is a Compaq PC and I can't lose any of the files.
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Jul 15, 2014
I have a friend who has been hijacked through phone and being gullible. The PC was totally locked out and my password cracker failed to make headway. She has agreed to re-install, but her supplier did not give her a product key with her system disk and paperwork, consequentially, disk cannot proceed.
Is there a way for me to install with her disk with a temp product key? Also, if we re-install this way, would she be charged for not having it through no fault of her own?
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Apr 29, 2014
I am trying to update my system to the new Windows 8. I am already operating on the old one, so the update should be free. My computer will not load the store to allow me to update my software.
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Sep 15, 2014
Acer Aspire V5 is the PC I am using. I turn it on, the boot fails and the pc restarts. Then begins an automatic repair, which crashes and the PC turns off. It is a loop I cannot get out of. I don't have a Windows 8 Disc or anything like that.
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Jan 1, 2014
After a short period of time and computer not being used. It locks, I have no reason for this happening. I have tried different things but cannot get it to.
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Feb 19, 2014
So, since yesterday, Windows 8.1 tries to boot, then gets halfway through, shows a sad face for a second, and then restarts. It does this again and again. Just get the message "Failure configuring Windows updates. Undoing changes. Don't turn off your computer" then "Configuring Windows updates, 30% complete. Don't turn off your computer".
Then it boots, does the same thing again.
I've tried booting from the install media, but Refresh doesn't work, nor restarting in safe mode. Weirdly, pressing F2 to load BIOS, which always used to work, no longer does, it just continues trying to load Windows.
I've got an oldish PC, around 4/5 years old, with Windows 8 installed. Its got a fairly decent processor (at the time), a Q9550. Intel DP43TF motherboard.
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Aug 13, 2014
I have two PCs..a Dell desktop and a Sony laptop(Purchased last June) yesterday I received the windows 8.1 updates so I installed them on my Dell desktop, no problems, it installed it and shut down the PC just fine and I am on it right now..but with the Sony laptop its nothing but problems..I installed the updates, it reboots just fine, but when I try shutting down the laptop it just goes back to a loop like it keeps on booting up then crashes then I have to restore it to August 9th and then it shuts down fine..so I am not sure what is going on..is there a particular update that is causing this I wont install it I just cant figure it out and I have done the system restore 3 times already..it will say I have 32 updates to install(including 1 optional one) so I just installed 30 of them to see if it would work and then I shut down the computer and same issue so something Im installing is causing this problem
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Sep 15, 2014
He says the last thing the computer did was a windows updated and the day after did not start, when i start it so comes the logo forward "VI10" and a loading circle below for a 1min or 2. then you hear the fan is increasing and it is reading something, then it jumps to a black screen for 1-2 minutes then comes "Preparing to configure Windows".
I let it stand for six hours before I turned it off and start looking try start it in safe mode, have used boot setup before on XP and W7 so know how it looks / works but I can not access it anywhere, I read somewhere you could force it with F8 but do not work .
Also try to bot with cd = same shit
it is a :: Sony VA10
Intel inside Core i5
Model: SVE151J13M
Windows 8
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Sep 15, 2014
I included my .zip from the SF Diagnostic Tool.
I initially had a different processor and motherboard, but after changing both of those due to failures, everything is now working fine, until I do a restart. The main restart issue is that it gets stuck in an automatic repair loop until I can get to Safe Mode and then restarting from there somehow undoes the updates from Windows Update. If I keep those updates off, though, and just try to do a general restart, I get a BSOD Watchdog error. I'll include that log, just in case. It'll be in CBS.zip since I'm including the whole CBS folder from WindowsLogs. I'm really not sure what's wrong here.
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Dec 20, 2013
Okay, so this the worst I've ever been locked out of a computer. There's an account on the computer that's been linked to a Microsoft account, however the MS account password is lost and since all the forgot password options have been filled in with gibberish there's really no way to recover it.
Normally I'd say just reinstall the OS, but apparently we need access to this account.
There's no other user accounts whatsoever. Just one administrator account.
So, facts:
- It's linked to Microsoft.
- Microsoft account in inaccessible.
- Microsoft account cannot be recovered.
- There's no backups or anything.
- Computer account needs to be accessed unharmed.
Ultimately, I guess we need to actually hack into this account by force and I honestly don't know how to do something going that far because I've never been forced to go that far before. I'm going to guess it's going to involve booting from a pendrive or something.
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Jun 13, 2013
Okay, this is for a Asus G46VW with Windows 8,
I saw that there were updates to be installed and I had to restart my computer, so I did that, and when it turned back on, I got the error message 'your pc ran into a problem and needs to restart. We are just collecting some error info, and then we'll restart for you'and it stayed there for less than a second and went straight to a black screen where it doesn't do anything and basically forces me to manually press the power button to shut it down. It has been doing this in a loop for 5+ times, and I don't know what to do.
This is a laptop and I do not have a Windows 8 installation disk. I have tried looking at every other thread from every place I could find and could not find one that didn't talk about using an installation disk, something I don't have!
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Oct 26, 2013
I had windows 8 pro+wmc installed in my Lenovo laptop (actually an upgrade from windows 7 OEM, upgraded to windows 8 by Lenovo maintenance team when there was some trouble with the hdd!); later I got it activated successfully (phone activation); I have the activation detailes and also copied the sacrosanct windows/system32/spp/store folder for future reactivation.
This laptop had winxp and Linux installed as first and second partitions and the third partition was the windows8; the boot manager was grub; yesterday I found that the freeupdate for windows 8.1 is now back in the store; so I thought of increasing the size and backing up the existing windows8 image in case of any problem; so I deleted the Linux snd xp partitions totally and edited the bcd (using bootice) so that the machine boots correctly; so now the first partition is a large data partition where I intended to copy the windows 8 which is now in partition 2;
When I rebooted the machine today, I got the activation error message! since I have the product key, product id and also the activation code, I thought I can copy the store folder or worst come, I can redo the phone activation; I first copied the store folder as generally suggested by the "activation backup procedure; ' when I restarted the machine, it was a no-go as the activation error is persisting;
I attempted phone activation, the key was first accepted and when the product id (the nine fields) was generated, I found it was different from the one I have copied earlier; still I entered all the fields properly and then after playing music for sometime before generating the activation code, the message came "your request cannot be processed now"; I again tried after an hour I got the message saying the key is blocked!
How I get back the activation?
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Feb 13, 2014
So I my computer was really lagging one day so I restarted it like always. I turned it on, and it just has an infinite loop saying "Attempting repairs" and "Diagnosing your PC." I did get this one screen where it said "We need to restart your pc, click OK or click Advanced settings." I went to YouTube and I did what it said. It worked for every one else BUT me. I don't remember what I did but it didn't work. Now it's stuck at this loop of death. How to wipe it because I don't have anything on there I NEED.
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Jun 1, 2014
I have an HP 2000 Notebook that I recently did a reinstall of Windows 8 from my recovery drive due to what seemed like huge amounts of background activity and the systems constant failure at keeping track of my folders and files. So off I went for round two. First to make it to the top of my "what is annoying me the most about this OS" list was the fact that I had to wait four hours for windows to retrieve 115 updates then another near four hours for windows to Configure 115 updates which was not too surprising but THEN, windows gets to update number 114 and decides that it's just too much trouble to configure updates built for itself by the very people who created IT and FAILS the entire process!
The message I get is that because it failed, It is now going to revert the system back to it's original state before the updates which took another couple of hours! So an entire day of being without the use of my laptop and all for nothing!
Now, the most recent issue is the fact that there are so darn many windows background processes going at any given time that it is affecting performance. I actually noticed in task manager a windows host app holding over 10 child processes that were consuming over 300MB of memory! My question is, how many of these background memory hogs do I really need?
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Feb 15, 2014
My computer seems to continually go through a loop of BSOD over and over and there's nothing I can do about it it starts as soon as the computer is turned on.
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Jul 28, 2014
I am tired of having to repair Windows updates then get to install one or two then have to go through the whole process again.
Is there a site where updates can be downloaded according to their KB numbers then installed manually?
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Oct 24, 2013
Windows Update says it's Downloading Updates. It has said that more than 30 minutes ago. And it's still 0 KB total, 0% complete.
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Feb 4, 2014
My update history does not show any updates after 1/22/14. I know for sure that I have successfully installed at least a few dozen updates since then (almost all of them involving Windows Defender).
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Jan 6, 2014
On Win 8 (not 8.1) will be first -time user soon - How do i do the updates for Win 8 once new computer is set up and 'running' ? Because it's been sitting on a store shelf i'm sure there are Win. updates required ..not familiar how to find 'that' section inorder to do the updates ! Guess i want to do that before signing onto internet - right ? this will be a whole new world to me - been using XP for eons
PS any other 'hints' as a newby to '8' even if i haven't thought to ask ! PPS: do you recomment i just set options to ''automatic' updates? with XP i know how to find Control Panel to set that but how do i find Control Panel (if that's where i do it ) on Win 8 ... boy am i 'green' !
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Jan 20, 2014
for a while I've been using netsh to add some IP addresses to the standard windows loopback adapter (interface idx=1) which worked fine until today when I ran windows update.
I have always used this command to assign my loopback adapter an extra IP:
netsh int ip add addr 1 address=111.111.111.111 mask=255.255.255.0 st=ac
(using an example IP address)
But since installing the updates, this returns the following error message:
Failed to configure the DHCP service. The interface may be disconnected.The system cannot find the file specified.
However, when I do "netsh int ip show int" it clearly shows the following interfaces:
Idx Met MTU State Name
--- ---------- ---------- ------------ ---------------------------
1 50 4294967295 connected Loopback Pseudo-Interface 1
3 25 1500 connected Wi-Fi
4 5 1500 disconnected Local Area Connection* 2
and it's not disconnected at all. The only fix I have found so far was reinstalling windows 8.1 and not installing any updates... I just installed the updates again and it stopped working.
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May 22, 2014
I have (also according to Windows Control Panel > Installed Updates) successfully installed KB2919355 on 13th Apr 2014. So to me, the KB2919355 is in place (and various KB installations after that, too) <- I do get all the Windows System updates (including security updates) BUT not Windows Store application updates.
So the problem is the "Windows Store failed to sync machine licenses. Result code 0x80070490" which pops into Windows Event log on daily basis.
TEMPORARILY fix: running Windows update troubleshooter fixes the problem (it stops and restarts BITS and Cryptographic services) and after a while I get a notification to the Windows Store Tile that there are new updates (if any). BUT after rebooting Windows the problem (Windows Store failed to sync machine licenses. Result code 0x80070490) always re-appears in the Event logs.
Here is the report of successful Windows update troubleshooter.
Also:
1) running DISM does not work (see below)
2) Going to Store settings and "Sync licenses" does not work
Dism /Online /Cleanup-Image /ScanHealth ->
[==========================100.0%==========================]
The component store is repairable.
The operation completed successfully.
Then run:
Dism /Online /Cleanup-Image /RestoreHealth ->
[==========================100.0%==========================]
The restore operation failed. Either the repair source was not found or the comp
onent store cannot be repaired.
Error: 0x800f081f
DISM failed. No operation was performed.
For more information, review the log file.
The DISM log file can be found at C:WINDOWSLogsDISMdism.log
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May 28, 2013
So I've been trying to update my graphics card. Before I ever got the notification for the update and tried to install it, I could play minecraft, and star craft, and watch Netflix video. When I did install, and was given the failed due to I/O error box, I couldn't play any games or watch any Netflix. Don't know what to do to fix this. Since, I've gone to my manufacturers website and re-installed my driver, but I think the real problem is seeing how I cant connect it. It always says it failed due to the I/O error, so I cant connect it to the video card or something.
My computer is a Toshiba. other info:
Model: Satellite L875DProcessor: AMD A6-4400M APU with Radeon(TM) HD Graphics 2.70 GHzPlenty of RAM (only 5 month old computer)
In Device Manager under Display Adapters It says Microsoft Basic Display Adapter. I just need to know how to change it. I've gone in through device manager, pressed update driver, chose to do it manually and choose a signed driver. When I choose My AMD Radeon Drive and it attempts to install, it always says it failed due to an I/O error. This has been going on for a week or so, and I thought I could fix it, but nothing works.
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Apr 17, 2014
After Windows 8.1 downloaded and installed an update and also SQL Server 2012 SP1, I restarted it and then it no longer booted. The BIOS splash screen would pop up, then the screen went black and nothing else happened. Even the hard drive activity stopped.
I booted from the Windows 8 DVD and chose Troubleshooting and tried Automatic Repair and System Restore, neither of which worked. I then chose Refresh Your PC. However, it then said the drive was locked and I should unlock it before continuing. I used Diskpart to clear the attributes of the volume but that didn't work.
In the end, I did a reinstall without formatting the disk. Once I booted it up properly, I had a look in the Windows.old folder and all of my documents, pictures and other work are missing.
Firstly, is there any way I can roll back to the original install so I don't have to spend a full day installing everything again, and if not, how do I recover all my files?
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May 14, 2014
I installed the 13 updates & they fried my computer.
I had to resort to a Macrium image to get it to work again.
Am making a new image now. Made some other changes I want to save.
Then I'll try the 13 updates again.
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Jan 22, 2014
This issue has been an ongoing one about close to a year after i purchased my PC. It is an ASUS PC when i go to the support site for updates in the past and now for my model i see BIOS updates.
Lately they have been all CAP Bios's,any time i try to use these type of BIOS's it is not recognized in the BIOS utility in the BIOS screen.
My last BIOS update was a ROM BIOS it worked fine, now all the future BIOS updates on ASUS's site are CAP.
If I try to rename the BIOS to a ROM i get an error "image integrity check failed". Of course i have spoken to ASUS Support in the past and now over the phone also, but no luck.
I do know it can be risky updating a BIOS if anything goes wrong the PC will become unstable or unusable.
Most will say unless there is not something in the BIOS update that will make improvements to the PC.
It has been 4 or so BIOS updates since one i have on this PC so far on ASUS's site.
I believe my motherboard is not compatible with a CAP BIOS, but why ASUS lists them for my PC.
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Jul 9, 2014
I bought a laptop, specifically the Samsung QX410-J01. The Laptop came pre-installed with Windows 7, and I upgraded to Windows 8 on 10/26/2012. I bought the Windows 8 Pro product key, downloaded, and upgraded to Windows 8.
Just last week my laptops Motherboard failed and my computer would no longer start up. The HDD works just fine though so all my files are safe. I decided I wanted to build my own PC and I am simply waiting on my case to arrive.
My question is I want to use Windows 8 on my new PC. The problem I am facing is I do not know how I am going to install Windows on my new machine. I do not want to purchase a new install disk and license since I have already paid for the OS. I can only think of two options and I am not sure if either of them are right.
1. Plug in my laptops hard drive into the new desktop. Run Windows 8.1 on that and use the new Terabyte hard drive I bought as a second hard drive.
2. Somehow put Windows 8.1 on a flash drive and install it from the flash drive onto the new blank hard drive. Then use the product key that I had purchased to activate the OS onto the new hard drive!
I really do not want to have to purchase Windows again, but if I must I guess I will. I believe there has to be a way I doubt after being a loyal Microsoft customer, switching to Windows Phone recently, and buying an Xbox One, that Microsoft will just say "Too bad, buy it again".
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Oct 22, 2013
I have Windows 8.1 RTM installed on my computer. Some days ago, Microsoft released the GA updates for the system. Windows update downloaded them, but they failed to install... I've downloaded the updates manually and applied them in the correct order... But no luck, the updates fail to install...
Here's a photo of the updates... (in Spanish)
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Sep 15, 2014
I was wondering if I can update my windows 8 which came pre-installed to 8.1 without going to the store and waiting for it to be downloaded.
Is there any ISO online where I can readily download the image and update it? Its a HP laptop.
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