Asus G46VW - Windows 8 Loop Errors After Updates Installed
Jun 13, 2013
Okay, this is for a Asus G46VW with Windows 8,
I saw that there were updates to be installed and I had to restart my computer, so I did that, and when it turned back on, I got the error message 'your pc ran into a problem and needs to restart. We are just collecting some error info, and then we'll restart for you'and it stayed there for less than a second and went straight to a black screen where it doesn't do anything and basically forces me to manually press the power button to shut it down. It has been doing this in a loop for 5+ times, and I don't know what to do.
This is a laptop and I do not have a Windows 8 installation disk. I have tried looking at every other thread from every place I could find and could not find one that didn't talk about using an installation disk, something I don't have!
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Jul 15, 2014
So I restored my system because I had no other choice from it not booting before and it was working for a day, then when I restarted it said 'installing XX / 93 updates' so I let that run, and when It finally finished, it restarted said 'configuring windows updates XX% complete...' and then it suddenly said "Failed to configure updates. Reverting Changes." and then it looped this by restarting, trying to configure them, and then saying "Failed to configure updates. Reverting Changes." again...
I've got back into safe mode, what should I do to make it update properly again?
Someone suggested toggling "Secure Boot" in the BIOS, is that worth a try?
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May 23, 2014
I have an Asus laptop running on Windows 8 that starts up to the initial Asus logo for a minute and then restarts over and over. I've already tried pressing f8 and it does nothing so I cannot get anywhere to attempt to fix the problem.
Unfortunately I do not have the Windows disk so I'm looking for a solution outside of having to buy another one and wiping the hard drive to reinstall.
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Sep 15, 2014
When I was having problems with KB2975719, and going thru solutions, it drove me nuts trying to find if I had certain updates installed from the Installed List in Windows 8.1 since they are not in numerical order. (Contol Panel >Uninstall A Program > View Installed Updates)
I finally figured out where to find a numerical list which I could check much easier in determining if the updates required in some solutions were installed on my pc.
1. Install Belarc Advisor
2. Run and open Belarc Advisor
3. At the bottom of the opening page of BA, click on "click here to see all installed hotfixes" - a numeric order list.
4. Just to be sure all were there, I printed this list and manually compared it to my Control Panel Installed Updates one time.
I then had a numerical list to compare to all the KB's required for installation of KB2975719. Much easier for this simple brain than remembering a number and looking for it jumbled list.
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Feb 19, 2014
So, since yesterday, Windows 8.1 tries to boot, then gets halfway through, shows a sad face for a second, and then restarts. It does this again and again. Just get the message "Failure configuring Windows updates. Undoing changes. Don't turn off your computer" then "Configuring Windows updates, 30% complete. Don't turn off your computer".
Then it boots, does the same thing again.
I've tried booting from the install media, but Refresh doesn't work, nor restarting in safe mode. Weirdly, pressing F2 to load BIOS, which always used to work, no longer does, it just continues trying to load Windows.
I've got an oldish PC, around 4/5 years old, with Windows 8 installed. Its got a fairly decent processor (at the time), a Q9550. Intel DP43TF motherboard.
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Aug 13, 2014
I have two PCs..a Dell desktop and a Sony laptop(Purchased last June) yesterday I received the windows 8.1 updates so I installed them on my Dell desktop, no problems, it installed it and shut down the PC just fine and I am on it right now..but with the Sony laptop its nothing but problems..I installed the updates, it reboots just fine, but when I try shutting down the laptop it just goes back to a loop like it keeps on booting up then crashes then I have to restore it to August 9th and then it shuts down fine..so I am not sure what is going on..is there a particular update that is causing this I wont install it I just cant figure it out and I have done the system restore 3 times already..it will say I have 32 updates to install(including 1 optional one) so I just installed 30 of them to see if it would work and then I shut down the computer and same issue so something Im installing is causing this problem
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Sep 15, 2014
He says the last thing the computer did was a windows updated and the day after did not start, when i start it so comes the logo forward "VI10" and a loading circle below for a 1min or 2. then you hear the fan is increasing and it is reading something, then it jumps to a black screen for 1-2 minutes then comes "Preparing to configure Windows".
I let it stand for six hours before I turned it off and start looking try start it in safe mode, have used boot setup before on XP and W7 so know how it looks / works but I can not access it anywhere, I read somewhere you could force it with F8 but do not work .
Also try to bot with cd = same shit
it is a :: Sony VA10
Intel inside Core i5
Model: SVE151J13M
Windows 8
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Jun 22, 2014
So i have my friends Asus Laptop with Windows 8 running on it. Every time it strts up it displays the windows logo and after staring at a black screen for a few minutes it displays the message similar to Windows has encountered an error, (i'll update with the exact message when it pops up again) for a few seconds then immediately restarts to an asus logo with the message "Preparing automatic repair" and a boot animation, followed by a black screen, then it starts all over again. i can enter the bios settings by holding escape at startup but i'm not sure what i can do from there. is there anything besides getting the os on a flash drive that can be done?
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Apr 28, 2014
I'm using Windows 8.1 Pro 64 Bit. If I go to Control Panel/Windows Update/View Update History KB2919442 is shown as installed successfully on the 12 March 2014 "BUT" if I go to Control Panel/Windows Update/Installed Updates there is no KB2919442 listed.
If I download KB2919442 directly from Microsoft and try to install it manually it says "This update is not applicable to your computer"
I'm obviously having no success trying to install KB2919355 as it never shows as available in Windows Update and if I download it manually from Microsoft and try installing manually I get the same error message "This update is not applicable to your computer"
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Nov 3, 2013
I recently noticed that my windows was not able to update properly and few updates are failing on a daily basis.. screen shot showing the updates-
Screenshot by Lightshot
SS showing the error-
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Feb 17, 2014
About a week a go I had to refresh my computer and had to therefore revert back to Win 8 and re-install updates. However, I now have 81 important updates that refuse to be installed and getting the errors 800F0922 and 80071A91 as you can see from below:
I have tried some suggestions that I've found around the web, such as using the Action Center Troubleshooter, Windows Update Diagnostic, SFC and DISM with the following effect:
However, the problem still persists. I also went through and tried to install every update individually, but no luck there either.
All of these updates are also ones that require a restart, I have managed to successfully install a couple that did not need a restart.
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Oct 15, 2013
When trying to use Windows Update on a Windows 8 Pro - 64 machine, I am encountering a number of errors: 6 ... Updates just will not install:
KB2835364 - Error 80070003 - and, on one attempt Error 80070007
KB2856373 - Error 80070026 - and, on one attempt Error 80070007
KB2822241 - Error 80070002
KB2845533 - Error 80070026
KB2781197 - Error 80070026
KB2876415 - Error 80070002
I ran the Update Trouble Shooter, which supposedly fixed certain issues but when I re-started and re-ran the update, I had the same results (or lack of them)
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Sep 15, 2014
I included my .zip from the SF Diagnostic Tool.
I initially had a different processor and motherboard, but after changing both of those due to failures, everything is now working fine, until I do a restart. The main restart issue is that it gets stuck in an automatic repair loop until I can get to Safe Mode and then restarting from there somehow undoes the updates from Windows Update. If I keep those updates off, though, and just try to do a general restart, I get a BSOD Watchdog error. I'll include that log, just in case. It'll be in CBS.zip since I'm including the whole CBS folder from WindowsLogs. I'm really not sure what's wrong here.
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Dec 27, 2013
I just purchased this Laptop yesterday, was installing programs and updates. The updates finished installing, asked me to restart the PC which I didn't do right away because I was installing programs. One of the programs asked me to reboot into safe mode so I did. When the PC rebooted, it said the updates were installed 100% but then says SOMETHING ALONG THE LINES OF "Updates failed...reverting changes". This loop as been going on for hours now.
I have had success in getting into the BIOS by pressing F12 upon startup. I tried changing the boot order to boot from my bootable startup repair DVD but it didn't work!
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May 21, 2014
Asus Vivobook. It was running fine last night, but today it was a bit slow to respond. I eventually restarted it and it told me I have disk problems. Now I'm stuck on a black screen with the Asus logo that reads "Repairing disk errors. This might take over an hour to complete."
It's been this way for multiple hours now. I'm going to leave it overnight and hope it repairs, but, if it doesn't, is there anyway to recover my files? I have some important stuff backed up online, but I haven't backed up in a bit over a month and I don't want to lose my files. Most forums tell me to reinstall Windows 8? Would that make me lose my files, though, and how can I do that if I can't get past this error page?
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Jul 24, 2013
Win 8x64 desktop, two printers (Brother, Canon) connected with USB cables, no network, not part of home group. Both print ok.
I just did an in-place Win 8 repair, followed by adding the updates. Since the first set of updates, there have been eight PrintService errors (215) in Admin Events at startup.
Here are some examples and screenshots:
- Installing printer driver Microsoft enhanced Point and Print compatibility driver failed, error code 0x0, HRESULT 0x80070661.
- Installing printer driver Microsoft enhanced Point and Print compatibility driver failed, error code 0x661, HRESULT 0x80070661.
- Installing printer driver - failed, error code 0xBC8, HRESULT 0x80070BC8.
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Apr 8, 2014
I tried to install update 8.1.1 twice and have not been able to get it installed.
I get the same message each time. How do I fix this ?
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Aug 27, 2014
I just recently bought asus notebook x550C i3 processor,had been working fine for a week. Then lost connection to Internet went to update and restart as updates were needing to be done. After appearing to complete the updates, it then said failure configuring updates, reverting changes do not turn off. It has now been on this screen for 3 hours. I have tried shutting down but when re opens it lands back on same page, with the loop going round and round. I have tried f9, as another forum said that should get me to menu to restore factory settings but that does not work, neither does windows key
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Apr 18, 2014
How to check if i update the windows 8.1 update 1 from x64 bits systems because i download all packages from microsoft download center and install in that order and dont recive error. Every package ask me to reestart i see all packages are installed on update history and on the section installed updates but I don't see nothing related to windows 8.1 update 1 as the way as see when you install from win update. I check for updates and dont find nothing. I have my service packs and mayor updates on my pc stored because in this house all use win 8.1 x64 and we have a slow connection and because i install by this way. I must say you i see all characteristics of the update 1 but i want to know if don't have errors i ran dism online clean up image restore health and sfc scannow and dont find errors. I only am worried because if this update was not installed properly the supports ends on may 13 and want to have install by the right way.
Thats are the packages and the order of i install
KB2919442, KB2919355, KB2932046, KB2959977, KB2937592, KB2938439 y KB2934018.
When I execute the Dism.exe /Online /Cleanup-Image /CheckHealth (fastest cmd I know I see my build are)
6.3.9600.17031
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Apr 29, 2014
I am trying to update my system to the new Windows 8. I am already operating on the old one, so the update should be free. My computer will not load the store to allow me to update my software.
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Apr 27, 2012
I'm using the Asus Eee Slate EP121. This happened more than once that Windows prompted me to install an update, then fails. Sometimes the update prompt disappears even though it was not installed. Today it prompted me to install an update called "Qualcomm Atheros Communications driver update for Bluetooth Module" and failed.
Error code 80070103.
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Jun 10, 2014
I purchased a new ASUS LAPTOP which came with windows 8 installed. When i tried to restart after installing Gtalk i got this message.
"Failure configuring windows updates. reverting changes. do not turn off your computer ".
I got this on last friday i.e the 6th of june, ever since i am not able to do anything with my laptop. I don't have windows 8 dvd as well. How do I reboot it?
Model number : Asus 15634 Laptop Intel Core i3 .
I also tried pressing the power button for 15 secs , still no luck. Tried f8 f9 and windows + r and windows+ X keys no luck.
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May 24, 2014
After a BSOD and utter failure to boot (presumably a critical OS file damaged) I ran the recovery tools for a total factory reset.
Connected to the internet and worked for an hour or two, then tried a reboot. Windows update had 104 updates to process. It did them, then "Failure configuring Windows updates. Reverting changes. Do not turn off your computer"
This should take half an hour. After 90 minutes it has rebooted 5 or 6 times. It keeps reverting to the same "Failure configuring Windows updates. Reverting changes. Do not turn off your computer" message. Looks like it might want to reboot through each of those 104 updates.
I'm going to repeat the factory reset and the FIRST thing I will do is disable updates. I'm going to see how long I can work without any updates.
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May 11, 2014
I just reinstalled 8 on a ssd and tried to install 8.1 from the store but it says i need to update windows first. I tried running windows update but i get an error saying "Windows could not search for new updates" error code 80240440. I tried everything I could find online and nothing seems to work. I tried restarting windows update, i tried turning off firewall, I tried reinstalling windows again and selecting "check for updates online" before installing from the cd, i tried running a check disk, and there is absolutely no program installed on the drive other than windows.
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Jul 13, 2013
Why are some of the "Important" Windows 8 updates not automatically selected for installation?
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Mar 13, 2014
I was reviewing my windows updates and saw two optional updates that were pending. First one was for MS office and it went through fine. Second one was some update to AMD vision control center. During that update screen flashed couple of times and went for re-start. After that I am unable to get into the system. I tried safe mode/debugging/low resolution mode etc.. But all resulted in the same blue screen with the 0xc000021a error message.
I am able to go only to command prompt. Nothing else (fortunately I am able to backup my photos by connecting external hard drive and using command prompt). I checked the SRT log file but it doesn't say any issue. All passed.
I tried refresh PC but it came back and said "There was a problem refreshing your PC. No changes made".
I tried using win ISO image bootable flash drive. It couldn't get through me in (I just tried with PC repair option when I booted with ISO image).
Is there a way I can get over it without re-installing?
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Sep 15, 2014
I am currently having an issue on my laptop at the moment where it's stuck in an infinite loop of 'reverting changes' after having tried to update and failed at 30%, I have done some reading at ways to boot into safe mode however it would appear windows 8 doesn't give me the chance.
I do not have a copy of my original windows 8 disc and am at a loss!
I have tried spamming F4, F8, F10 buttons and none are allowing me to enter boot mode.
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Dec 25, 2013
After I installed Windows 8 I started having the "0 KB Total, 0% Downloaded" issue while attempting to update, sometimes it does work, but most of the time it doesn't
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Feb 16, 2014
So some background. I had issues with being able to install ANYTHING from an MSI file. Then I wasn't able to install any updates from Windows Update. I then reinstalled Windows, and am now facing the same issue after a few days. I would rather not reinstall yet again.
I tried doing System Restore, but it just hangs. Windows Installer hangs on "preparing to install".
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Jun 21, 2014
I just bought new Asus Vivotab Smart Windows 8 tablet, after the very first windows update it failed to install some of the updates, and then after the reboot I am now stuck with the message "Failure configuring Windows updates, reverting changes".
It never gets any further than this, it never reverts, I have left it running for an entire day and have restarted several times.
This is a tablet, so there is no keyboard so I cannot press any F keys to get into recovery mode, and no CD to boot from etc.
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Dec 22, 2013
I don't see any option to hide the updates which you don't want to install. In windows 7, one can simply right click and choose hide the update, but no such thing in windows 8.1.
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