Hardware Drivers :: Black Screen With Asus Logo - Repairing Disk Errors
May 21, 2014
Asus Vivobook. It was running fine last night, but today it was a bit slow to respond. I eventually restarted it and it told me I have disk problems. Now I'm stuck on a black screen with the Asus logo that reads "Repairing disk errors. This might take over an hour to complete."
It's been this way for multiple hours now. I'm going to leave it overnight and hope it repairs, but, if it doesn't, is there anyway to recover my files? I have some important stuff backed up online, but I haven't backed up in a bit over a month and I don't want to lose my files. Most forums tell me to reinstall Windows 8? Would that make me lose my files, though, and how can I do that if I can't get past this error page?
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May 25, 2013
I cannot get my computer to boot. It stays at the screen with the ASUS logo and a circle of dots?
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Aug 1, 2013
I'm running Windows 8. 3 days ago my computer crashed coming up with a message that it needed to restart. It then came up with a message "Repairing disk errors. This may take over an hour", and continued to display that message for 3 days straight. Now it has gone to a Boot Menu. The menu displays two tabs Boot Menu/App Menu, with the options under Boot Menu
1. Windows Boot Manager
2. SATA HDD: Hitachi
I selected Windows boot manager, and the screen went black for a few seconds then went back to the same menu. What has happened and how do I get back to Windows??
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Mar 24, 2014
I was running my pc with Windows 8.0 Pro 64 bit and I now getting a screen with the Windows logo and I am now getting a message "Diagnosing PC & Auto repairing disk errors may take several hours".
It has been like that for a couple of hours.
How long I should leave it running or perhaps I should do a fresh reinstall of Windows, I have the Microsoft DVDs?
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Apr 22, 2013
I'm using Asus VivoBook S400C with Windows 8.
After i start the laptop, It goes black after the ASUS logo.
I've tried use shift+F8 to go into recovery. (sometime the shift+F8 might not work, it went black after ASUS logo)
Using troubleshoot's system restore. After minutes of waiting, system restore completed successfully and so i restart. But it went black again.
I tried automatic repair, but nothing good came out.
Tried startup setting to enable safe mode. but unfortunately, it went black after I click the restart button.
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Mar 28, 2014
When booting, my windows 8.1 is slow to do load. After windows logo, it goes to a black screen for around 10 secs, then it finally logs into the Start menu. I know this is not normal because I have seen the system boot faster in the past, but I don't know why its doing it now.
I have done a fresh install of windows 8 and update to 8.1. I made to to have Fast Boot enabled.
I have haswell, so I made to update to the latest graphics drivers by Intel.
On a second note: I am triple booting: osx/linux/win with Chamelon boot loader. However, I doubt its an issue with triple boot because the black screen occurs AFTER windows logo, meaning windows has successfully loaded.
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Mar 8, 2014
There's this bugcheck that forces me to refresh install my Windows 8 installation. Everything was normal until I restarted my system and it takes longer time to boot. The screen stays black after boot logo disappearing, until I saw a BSOD.
Attached below is last and the only dump file generated while BSOD occured. I need to know what's the real cause so I can prevent it in the futures (this is like my third time to refresh install in less than a year...)
Note that I generated this diagnostic after refresh install so it might be irrelevant to crash dump attached...
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Nov 3, 2013
I just wondering but it is the second time my netbook has done this (in less than 4 months) but I have had to restart 2 times because of disk errors. Does this mean that my HDD is dying...
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Jul 24, 2014
in the process of trying to fix another issue (metro games not working on one profile but working on another) I tried to scan and repair any drive errors, it gets to 58-59% and then the machine just reboots Running Windows 8.1 pro 64-bit
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Sep 15, 2013
The laptop is an ASUS Vivobook, running Windows 8. Once I woke up it from sleep, and the screen was blank. The backlight was on, but the screen was black. So I held the power button, and then started it up again.
When it got past the BIOS screen, it then said "Configuring Windows Updates". It then got stuck at ~50%, rebooted, and then gave a black screen again.
After a force shut-down, it resumed the "Configuring Windows Updates", this time from 60%, and booted normally. Is this normal, or should I ask for a replacement?
i54 GB RAM750 GB HDD + 24 GB SSD HYBRID2GB NVIDIA GEFORCE
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Mar 31, 2013
I've recently installed Windows 8 on an Asus X201E. There is an audible constant disk trashing, although the HDD LED doesn't blink & the Performance monitor in the task manager also doesn't indicate any excessive disk access (literally 0% when nothing is going on). What could cause this? Besides the annoying sound, I'm worried about the disk wearing out.
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Jul 14, 2014
I have recently installed windows updates and after restart the black screen occurred after I typed my password. About five days before that I have reinstalled my Mobile Intel 4 series driver and now in Device manager it shows 3 grayed out monitors which were installed when I have reinstalled the Video driver. The monitor driver that Is currently loaded was installed when I installed the OS itself.
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Aug 7, 2014
I was installing the AMD beta driver and suddenly, black screen. It somehow restarted and I logged in, but I saw a black screen and after a few seconds, I was thrown back to the login screen. It was the same in safe mode! is there any way to uninstall the driver without a complete wipe? I don't want to start from the beginning again ...
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Sep 15, 2014
I recently built my first custom PC. Here is a link to the build on PCPartPicker: AMD FX-6300, Sapphire Radeon R9 270, Corsair 300R - Ordered build updated - ajthemacboy's Saved Part List - PCPartPicker
Since then I have had random black screen issues. At one point I reinstalled the OS, and they still occur. You may notice the R9 270 needs a 450W power supply at the least.
At first look you would think this is the problem, but it's not. Before the R9 270 I had an EVGA 750 Ti, which only uses like 60 watts of power or something, as well as a CM430W power supply, and the black screen issues still occurred.
First I returned the power supply for a CS450M, black screen still occurred. Then I returned the 750Ti for an r9 270, and the issue still occurs.
If it's not the graphics card, power supply, or OS, what should I do?
The dump file is attached. It blames NTOSKRNL.EXE, but I have no clue what this is or how to fix it.
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Jun 12, 2013
My windows 8 pro x64 was running normal until I added a logitech cordless rumblepad 2 which uses a USB receiver for the joypad, and after installing the drivers and plugging in windows 8 shows a black screen on first boot but boots normal after a warm reset, this happens every time I switch on until i do a warm reset.
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May 20, 2013
So I had to reinstall Windows 8 on my PC, and as usual i install Drivers and such first. Normally it worked, now after i restart the Computer to finish the Driver Updates, i get Black Screen after Windows 8 loading Screen.
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Feb 27, 2013
i got this problem everytime my screen turns black when i update my graphic card drivers and this happens also when my lid closed,
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Oct 25, 2013
Last week my laptop had trouble starting up, it had a problem with atidvag.dll if I recall. I wasn't sure what to do but I got lucky and after a few attempts in managed to boot. Now however it doesn't even get to the point where it could tell me what is wrong, no Windows logo. Just straight in black screen with a cursor in the top left. F2 will take me to BIOS (if I am quick), but no other keys work. Booted onto installation media to try startup repair, no joy, rollback also no joy, tried using command line following the instructions here to force a boot into safe mode but no joy.
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Apr 30, 2013
Recently I Recieved A Laptop in gift which I owned in the past which is A Dell XPS 15-L521X. It was running all good but suddenly Today morning when I pressed the power button and it boot through the Dell splash screen and after that It booted normal through the Windows 8 boot screen but after that It stucked at a Black Screen.
I passed on 20-min but it stucked there. No Cursor, nothing except The Black Screen. I ran Dell Pre-Boot System Assesment to check any Hardware failware but no everything is just fine. I remember That My Dell Driver Update Utility Notified me that it installed latest Intel Rapid Start Technology Driver on my last boot but I dont know whether its causing the error but The Intel Rapid Start Technology is very essential for SSD users so why will it cause errors?
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Jun 13, 2013
Okay, this is for a Asus G46VW with Windows 8,
I saw that there were updates to be installed and I had to restart my computer, so I did that, and when it turned back on, I got the error message 'your pc ran into a problem and needs to restart. We are just collecting some error info, and then we'll restart for you'and it stayed there for less than a second and went straight to a black screen where it doesn't do anything and basically forces me to manually press the power button to shut it down. It has been doing this in a loop for 5+ times, and I don't know what to do.
This is a laptop and I do not have a Windows 8 installation disk. I have tried looking at every other thread from every place I could find and could not find one that didn't talk about using an installation disk, something I don't have!
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Sep 29, 2012
Windows 8 has been having very strange rendering errors, the desktop still works fine but the rest is all strange blurred with black boxes. What the problem is it just suddenly showed up as that.
System Specs are:
Intel Core i7-3770 CPU @ 3.40GHz (Quad)
16GB RAM
NVIDIA GeForce GTX 670
Windows 8 64-Bit (Downloaded from DreamSpark)
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Sep 15, 2014
I bought this notebook with Windows 8 preinstalled. Recently there's something bad happen to my notebook and I had to wipe all the partition and hard disk. So I downloaded Windows 8.1 ISO and make it bootable with Yumi Installer. But I cannot get default manufacturer logo on boot anymore. It's default to Windows logo. How to install it to get manufacturer logo back.
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Aug 29, 2014
I have a brand new inspiron 5447, which was working fine till yesterday. If I try to boot now, it is just stuck at Dell logo and I am unable to go into BIOS settings. I tried pressing F2 and F12, but the screen is still stuck at same Dell logo screen.
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Jul 19, 2013
I`ve got HP Envy Phoenix H9-1400ec with Windows 8 64bit. Can`t boot it, I`ve tried restarting and all that during the scanning and repairing process, but it`s just frozen on 1% for quite a few hours already(I just let it run in case some miracle happens...)
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Apr 17, 2013
I have Windows 8 x64, Action Centre scans for drive errors at least once a week, when I run
fsutil dirty query C:
I get a "not dirty" on all my Hard drives, why does Action Centre want to check so often, I cannot find any task in Task Scheduler related to this.
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Jun 8, 2013
I have recently bought an Acer S670MG or M679G desktop computer with the following specs.
Intel core 2 due 3.1ghz. 6mb L2 cache.
6gb ddr3 ram at 1066mhz bus
Nvidia Geforce 9800GT 512mb/256bits external graphic card.
1tb SATA WD hdd.
And I have facing a problem that when I turned ON computer it sounds a beep and Acer Empowering People appears a couple of seconds then display is gone. then after coupe of seconds, again beeps sounds and again Acer logo appears and then starts the windows. Why this happens. because of that booting time is much longer.
In bios. I tried two hard drive modes. native ide and Raid. third is AHCI I think and this I did not try yet.
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Apr 11, 2014
I have 3 monitors, BenQ RL2450, two of them via DVI and one via HDMI.
Issue, HDMI connected monitor goes black every now and then. Not really a pattern in it. Sometimes it can flicker black once every 5 min, sometimes once every 30 minutes. Monitors are ok, checked with other computers, cables are OK, tested on different monitors and HDMI on TV.
I am suspecting drivers, so did a complete uninstall with graphic removal tool, then installed latest WHQL and beta drivers, still the same. Seen several users with the same issue, but no solution.
Graphic card keeps 40-50 Celsius while gaming, so that's not the issue.
Just can't remember back when I did not have this issue, hasn't been there forever.
All monitors on 60Hz, and with the same resolution.
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Jun 18, 2013
I purchased an Asus x501a laptop with Windows 8 preinstalled at the beginning of the month. They sold me Nortons 360 which I installed. The laptop keeps freezing and if I look in the task manager the disk useage keeps reaching 100% every few seconds and lots of things aren't working properly; the internet connection keeps falling off, when using apps such as facebook it keeps freezing; internet pages are taking seconds to load instead of miliseconds. I can't believe this should be happening to a brand new laptop. Before I take it back I want to check whether it is actually a windows 8 problem (I suspect it is) as it uploaded 46 or more new updates to Windows 8 when I switched it on and these could potentially mean something else on the ASUS kit is outdated.
It is not a touch screen laptop (why would I buy one of those windows when I can successfully use my ipad and phone for this). The reason I bought a laptop is that I don't want touchscreen and just want an old fashioned computer to do use for work/other simple tasks. I will keep my ipad for social media use etc as the facebook app on windows 8 is designed for a touchscreen which I don't have! Maybe I should have bought something with Windows 7 on it??
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Sep 15, 2014
I have recently bought a ASUS X550LC Laptop in that. i was trying to install bluetooth drivers but it crashes frequently during the installation. i have tried a lot and i cant able 2 solve the problem.
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Jun 4, 2014
I have Windows 8.1 installed on my Toshiba Satellite C655D-S5531 Laptop.
I have had this issue for a while now, but never really thought about it.
Every time I log in on my account (and ONLY mine), as the screen is saying "Welcome" and the dot circle is spinning, I get a short screen flicker. It only happens once, and ONLY when I'm logging in.
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Feb 14, 2014
I have a ASUS N56VM laptop, I have upgraded to Windows 8.1 Pro a few months ago (free DreamSpark account) and I can't get USB 3.0 to work at the speeds at which it needs to work. An 3GB ISO which I copy from my HDD to an USB3.0 USB-stick gets a max speed of 25 mb per second. I have already tried everything I could think of, including the following:
Upgrading Intel chipset drivers from ASUS support site (delete old, install new)Upgrading BIOSINF hack (Windows 8 and Intel USB 3.0 Host Controllers | Plugable) "Windows 8* has a native in-box USB 3.0 driver. Intel is not releasing a specific Intel USB 3.0 eXtensible Host Controller Driver for Windows 8."
The driver I have is: imgur: the simple image sharer
The only thing I can think of is maybe mailing ASUS if they can supply a new BIOS revision or mailing Intel if they can supply some new chipset drivers...
EDIT1: A few months back, when the laptop was still running Windows 7, the read/write speeds were "normal", meaning that they were what you would expect from USB 3.0.
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