Hardware Drivers :: Random Black Screen / Crash?
Sep 15, 2014
I recently built my first custom PC. Here is a link to the build on PCPartPicker: AMD FX-6300, Sapphire Radeon R9 270, Corsair 300R - Ordered build updated - ajthemacboy's Saved Part List - PCPartPicker
Since then I have had random black screen issues. At one point I reinstalled the OS, and they still occur. You may notice the R9 270 needs a 450W power supply at the least.
At first look you would think this is the problem, but it's not. Before the R9 270 I had an EVGA 750 Ti, which only uses like 60 watts of power or something, as well as a CM430W power supply, and the black screen issues still occurred.
First I returned the power supply for a CS450M, black screen still occurred. Then I returned the 750Ti for an r9 270, and the issue still occurs.
If it's not the graphics card, power supply, or OS, what should I do?
The dump file is attached. It blames NTOSKRNL.EXE, but I have no clue what this is or how to fix it.
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Jul 14, 2014
I have recently installed windows updates and after restart the black screen occurred after I typed my password. About five days before that I have reinstalled my Mobile Intel 4 series driver and now in Device manager it shows 3 grayed out monitors which were installed when I have reinstalled the Video driver. The monitor driver that Is currently loaded was installed when I installed the OS itself.
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May 22, 2014
Im having random BSOD crashes. It randomly occurs when I play BF4 but can also happen when my PC is completely idle!
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Aug 7, 2014
I was installing the AMD beta driver and suddenly, black screen. It somehow restarted and I logged in, but I saw a black screen and after a few seconds, I was thrown back to the login screen. It was the same in safe mode! is there any way to uninstall the driver without a complete wipe? I don't want to start from the beginning again ...
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Jun 12, 2013
My windows 8 pro x64 was running normal until I added a logitech cordless rumblepad 2 which uses a USB receiver for the joypad, and after installing the drivers and plugging in windows 8 shows a black screen on first boot but boots normal after a warm reset, this happens every time I switch on until i do a warm reset.
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May 20, 2013
So I had to reinstall Windows 8 on my PC, and as usual i install Drivers and such first. Normally it worked, now after i restart the Computer to finish the Driver Updates, i get Black Screen after Windows 8 loading Screen.
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Feb 27, 2013
i got this problem everytime my screen turns black when i update my graphic card drivers and this happens also when my lid closed,
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Oct 25, 2013
Last week my laptop had trouble starting up, it had a problem with atidvag.dll if I recall. I wasn't sure what to do but I got lucky and after a few attempts in managed to boot. Now however it doesn't even get to the point where it could tell me what is wrong, no Windows logo. Just straight in black screen with a cursor in the top left. F2 will take me to BIOS (if I am quick), but no other keys work. Booted onto installation media to try startup repair, no joy, rollback also no joy, tried using command line following the instructions here to force a boot into safe mode but no joy.
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May 21, 2014
Asus Vivobook. It was running fine last night, but today it was a bit slow to respond. I eventually restarted it and it told me I have disk problems. Now I'm stuck on a black screen with the Asus logo that reads "Repairing disk errors. This might take over an hour to complete."
It's been this way for multiple hours now. I'm going to leave it overnight and hope it repairs, but, if it doesn't, is there anyway to recover my files? I have some important stuff backed up online, but I haven't backed up in a bit over a month and I don't want to lose my files. Most forums tell me to reinstall Windows 8? Would that make me lose my files, though, and how can I do that if I can't get past this error page?
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Apr 30, 2013
Recently I Recieved A Laptop in gift which I owned in the past which is A Dell XPS 15-L521X. It was running all good but suddenly Today morning when I pressed the power button and it boot through the Dell splash screen and after that It booted normal through the Windows 8 boot screen but after that It stucked at a Black Screen.
I passed on 20-min but it stucked there. No Cursor, nothing except The Black Screen. I ran Dell Pre-Boot System Assesment to check any Hardware failware but no everything is just fine. I remember That My Dell Driver Update Utility Notified me that it installed latest Intel Rapid Start Technology Driver on my last boot but I dont know whether its causing the error but The Intel Rapid Start Technology is very essential for SSD users so why will it cause errors?
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Dec 13, 2013
I've recently built a new computer with Windows 8.1 and have been having some BSOD issues. Initially, I was getting a "Kernel_Security_Check_Failure" BSOD about once every day or two. After running MemTest+ (and confirming my RAM was fine), I started reading around online and began thinking it was a driver issue.
At the time, I did have a Belkin Wireless USB adapter which did not have an official driver for Windows 8.1. I had gotten it to work by installing it in Win 7 compatibility mode. So to try and solve the problem, I uninstalled that driver and software, and went to hard-line ethernet. The BSOD's went away for about two days until:
Yesterday I had another crash. Except this time I didn't get a BSOD, but instead just a hard crash to black. When I rebooted I ran the Driver Verifier (after reading about it online), and then did a restart. When it booted back up, it started saying I had a "driver_verifier_detected_violation" BSOD appear, which was pointing to "nvlddmkm.sys". This looks like be some sort of Nvidia driver. I had to boot in safe mode to get back in and turn off driver verifier.
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Sep 15, 2014
I'm having problems with my newly built computer, i build this badboy 3 days ago but it has lots and lots of problems :/. Whenever i play a video game it crashes after around 10 minutes of gameplay, i can hear the speakers buzzing when it crashes and it won't throw me any error ( nor am i getting a BSOD ). I checked the event logs but my knowledge has failed me!
Please see the attachment for the LOG files.
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Jan 26, 2014
Ever since I switch to windows 8.1, I usually get random black bars in chrome when i switch to other apps. The black bars goes away when I move my mouse over it. This doesn't happen on windows 8 or windows 7. I have HD 6970 gpu and the latest video card driver.
Also, I notice that in windows 7 and win 8, when i right click the chrome icon on the task bar, it would have options like new window and new incognito window, but in window 8.1 it's gone.
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Jul 10, 2014
Just had this new laptop running windows 8 and its an Acer.When I select the photos tile on the screen it goes to another screen which is black with a blue square icon and underneath it tells me that there are no files or folders in this view.There are photos in my picture folder as I just put then in.But if I go to the other method and select the My picture folder the photos are there.
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Jun 6, 2014
I've having an issue that I think some ppl had, windows 8 crashing going to blue screen of death or blank black screen and then it restarts by itself, also I have noticed that it says repairing disk in D:/
I have one SSD 120gb in the C:/ which it host the operating system and some minnor programs, in a HDD which is my D:/ drive there I have my games.
ASRock 990FX Extreme 9
AMD FX 8350
Kingston Hyper X 120GB SSD
WD black 500GB HDGB HDD
Corsair Vengeance 8gb Ram 2133Hz
Windows 8
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Jul 10, 2014
I've had my windows 8 desktop for over 2 years now and I tried to log in to the administrator account.
But when I entered the correct password into it. The Startup screen opens but only shows 2 apps (Windows Store and Photos) and continuously blinks. I would post a screen shot,but it blinks too fast preventing the command. It continuously flashes from the incomplete Startup screen to a black blank screen back to the Startup screen.
I dont have the dump files from the SF diagnostic tool as this problem prevents me from clicking or entering any of the apps.
I know for sure that this is only an isolated problem with the administrator account as when I log into other admin and standard user accounts and the guest account, everything still works perfectly fine.
I scanned for viruses and found nothing with Norton 360 full system scan.
Im not sure when this started to occur as I haven't used the account for over a year.
I just want to know if I would be able to fix this problem or should I just delete this admin account and then create another admin account?
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Feb 25, 2013
When I turn on or restart my computer after the teal windows logo with the spinning wheel the screen will flash off quickly then come back on black and then 10 seconds later show the lock screen.
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Jun 23, 2014
My sister has a Satellite C55-A5281 with home premium 8.1 x64. She recently did a system restore now the screen just goes black after this BIOS screen.
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Nov 10, 2012
I upgraded from Windows 7 to Windows 8 Pro. Everytime or almost everytime I click on an app or go to the desktop and try to get on IE 10 (desktop version), my screen flashes and goes black for a few seconds then returns me to the screen with the space needle, then I click on it and it signs me back in. When I try to use Google Chrome, the websites freeze up on me. I don't want to have to reinstall/reformat as I paid $40 for this for one, and secondly, I don't want to have to repurchase Office 2010 as my licenses ran out. I ran every update that comes up and restart, but this doesn't change this issue. . why it does this and any way to fix it without reformatting?
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Jun 2, 2014
Heres the log from event viewer:
Log Name: Application
Source: Application Error
Date: 6/2/2014 1:20:44 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
[Code] .....
Thats the end of the log. I just got this computer back from servicing...
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Jul 25, 2013
I have the Thinkpad X230t and normally run Windows 8 x64 with touch just fine. I installed the preview version of Windows 8.1 x64 today. The installation completed quite OK.
At the end of the installation, the installer tries to "set up my account" but then says that it cannot do it at this time, and that I can do it later. I said OK, then log on with my usual Microsoft username and password. Once I'm in the desktop, a message popped up saying Windows cannot find my profile in c:windowssystem32 ... a place like that. This message repeats when I tried to open Desktop, Downloads, or Documents.
I then tried to do a few things in Windows 8.1, but responses were super slow. I then restarted the computer but it froze in the blue restart screen. I then forced a manual restart.
Now I get a black screen right after Bios screen ("Press Enter to interrupt Normal startup"). No flashing cursor, just a plain black screen. None of the keys are responsive, except Ctrl-Alt-Del which will restart the computer, and the same thing happens.
Since I don't have a DVD drive, I cannot boost using the Windows DVD.
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Oct 3, 2013
In Windows 7 if my screen froze up i had no control over mouse or keyboard I pushed control alt and delete was able to go to log in screen,either restart,shutdown or use task manager close a program might be giving me this issue.It seems for me in Windows 8 this does not work anymore,causing me to unplug power on PC which can cause bad sectors to increase on HDD.D How to do this without having to shutdown improperly like i do?
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Mar 20, 2014
why my monitor screen flickers, like it is having convulsions, from one window to another...it happens for about 5-30 seconds at a time randomly throughout my work day..and can occur when I am browsing, typing in outlook, or typing in word. I have switched monitors, cables, and it still occurs. The problem occurred with a previus laptop (ACER using windows 7) which crashed in Nov. It is now happening again with a new Lenovo desktop using windows 8.1. I bought a new backup battery and that didn't make a difference. I changed outlets and that didn't make a difference.
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Jan 20, 2014
I installed Windows 8 over the weekend. I didn't want to but my parents have it and they keep harassing me to "fix" their computer so that it acts like Windows Vista, so I needed to know more about Windows 8. When Windows 8 was installed I updated to 8.1 and installed Office 2010. Office asked for a reboot so I rebooted and haven't been able to get into Windows since.
The computer boots to a black screen that flickers once in a while. I can see my mouse pointer on the screen when I move the mouse. I'm having trouble accessing Safe Mode. I did get a diagnostic tool to come up before Windows booted and I ran a full diagnostics on my computer. When the diagnostics were completed it dumped me into the boot options menu. I tried to let Windows refresh itself which did not work. I also did a System Restore which did not work.
I have unplugged all usb and serial cables from the computer to make sure that it wasn't an external hard drive or printer causing my problem.
I downloaded Windows 8 so I don't have a CD to boot from. My computer doesn't have a CD drive. My plan is to keep trying to boot into Safe Mode but once I am back in I don't know what I am going to do. I already did a system restore. I could try to uninstall Office but it is more likely that the 8.1 update is my biggest problem. I'm sure that there is a way to undo the 8.1 update.
I was just wondering if there is any new information out there. It would be nice if Microsoft had a fix for this problem but I can't find it on their website.
Alienware m11x
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Jan 23, 2014
Recently my laptop is giving me a problem. I was cleaning it up by uninstalling unused programs and deleting documents and files no longer needed. After doing all this and running CCleaner, I restarted by laptop. I noticed that it took an unusually long time to start up and log in. When it finally logged in, I was a at a blank purple screen... my Start screen. I was able to open the task manager and get to the desktop where my background is just black, but i have the taskbar. The taskbar only has the start button, which I cannot press, and the battery, internet, sound icons on the lower right.
I am unable to click any of these icons though. I cannot access the charms bar or anything Windows 8 Start menu related. No icons or programs are there for me to click, so the only way to access anything is by beginning a new task from the task manager. I tried to restore my laptop, but it did not fix the problem. So then I decided to do a factory reset (I saved all important files to a flash stick), but Windows 8 requires a media or installation disc, which I do not have because I downloaded the Windows 8 update. I do not think accidentally deleted any important files originally, because I was mainly just deleting from My Documents. How can I reset the laptop without the installation disc, or how can I obtain an installation disc without having to rebuy Windows 8?
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Dec 15, 2013
I run Windows 8.1 and I have a problem that surfaced recently. When booting it shows the blue windows logo, showing that it's booting obviously, but after a few seconds it goes to a completely black screen that lasts for anywhere between 5 and 10 minutes before it goes to the lock screen. My system specs are pretty humble I admit, you can look at my specs, but it was never an issue as Windows 8 and 8.1 used to boot completely within 30 seconds max. I suspect it might be a problem with disk space as I have only a 250 GB hard drive with 4 GB free space.
I used to have two hard drives; a 1 TB and a 500 GB. Due to too many power failures in this pathetic country called South Africa, both of my hard drives died completely from too many write and read errors and corrupted partitions. I salvaged the 250 GB hard drive from an old PC of my aunt's as I could not and can still not afford a new hard drive. Having to wait 5 - 10 minutes to use my computer is just plain frustrating to say the least. I have already cleaned all of the junk and useless files on the hard drive, what's left on it is all stuff I can't afford to lose or delete.
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Sep 15, 2014
So, I've been suffering from these frozen screen for more than 6 months at least, I just can't take it anymore
The screen freezes with everything immovable on screen until i hard reset it! I seem to have all possibly updated drivers, bios etc.
Find the attached SF debug report as well.
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May 10, 2014
No it's not the problem where I have a black screen after the reboot of the installation of windows 8.1.
I have the upgrade already but when i leave my laptop on after a few hours the screen turns black and it won't respond.
I have to hard reset it every time it does this because the keyboard and mouse wont make the black screen go away.
I tried searching for a solution but all of them were about the black screen after installation.
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May 16, 2013
I'm having WIndows 8 Pro N, I encountered some issue here that Windows will boot into black screen quite sometime.
The moment when I tried to perform a restart or switch on my laptop, I could see the Windows 8 logo and then the screen just turned black. CTRL ALT DEL doesn't work and what I have to do is perform forced shut down.
After I switched it on again, everything just worked fine. The frequency of having the problem is 50%.
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Apr 28, 2014
Black screen on windows 8.1 . Here's the situation:
- I have windows 8.1 for some weeks. every thing works fine
- today after going to sleep mode I can not start windows. it goes to a black screen after windows logo and restarts won't work.
- Tried the 'fixmbr' thing on command prompt from windows startup repair.
- Windows startup repair obviously finds nothing
- tried refreshing pc from startup repair but after a few minutes it said that it has failed refreshing
- Tried forcing windows to go to "safe mode" by using command prompt but the same thing
Any solution except formatting and reinstalling windows? My laptop is a custom CLEVO p150hm1.
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Oct 18, 2013
Just installed 8.1. When I logged back on, there was only a blank screen with a cursor. I activated task manager and a warning appeared stating, "?CreateRect@Value@DirectUI@@SAPEAV12@HH... could not be located in the dynamic link library C:WindowsSystem32Windows.UI.Immersive...
SFC scannow fixed the issue for awhile then i got force logout then i login the same issue reappear... I dont feel like doing fresh install ...
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