Random Screen Freeze Up

Oct 3, 2013

In Windows 7 if my screen froze up i had no control over mouse or keyboard I pushed control alt and delete was able to go to log in screen,either restart,shutdown or use task manager close a program might be giving me this issue.It seems for me in Windows 8 this does not work anymore,causing me to unplug power on PC which can cause bad sectors to increase on HDD.D How to do this without having to shutdown improperly like i do?

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Debugging :: Random Freeze Requiring Reboot - Win 8.1

Jan 21, 2014

I've started recently having issues with my Asus laptop (model x550c). It all began with couple of BSOD, that were referring to hardware error, but as they occurred when I witched WIFI I figured it was driver related, re-installed driver, and they went away.

Fast forward a few days, now computer just randomly (what I can see) freezes, with image and everything left, and nothing happens till I reboot by taking battery out (I can't move mouse, or do anything at all). I've also had issues starting PC up from the Windows 8 hybrid shutdown, with nothing but black screen greeting me leading to same battery reboot.

Memtest seemingly came back okay (although I'll let it turn bit longer once I'm home), drivers seems up to date, no new software been installed recently, antivirus scan came back clean. Nothing seems abnormal with GPU/CPU load or temp. Chkdsk fixed some minor issues after first bsod, but freezes continued.

I am attaching the last minidump file, that seems to be pointing at hal.dll as cause, as well as the SF info. However, I can't save event viewer logs however, as it gives "The specified channel could not be found" error, so I had to manually export all critical and errors events in three separate files you can find in the events archive.

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Debugging :: Random BSOD Or Freeze And Beeps On Startup?

Apr 21, 2014

I don't know how it happens, no errors And i have a Acer Aspire X3470. My PC beeps too.

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Debugging :: Random Computer Freeze / BSOD Kernel-Power 41

Sep 15, 2014

About 2 months back i had a new pc build. Since then, either 2 things would happen. My computer screen will complete freeze, with a buzzing sound and i would have to manually restart or i would get a BDOS with a buzzing sound and the computer auto restarts. These crashes are completely random, sometimes it would happen couple times a day, sometimes i can go a week without one. i also notice about almost all of these happens when im gaming. and everytime i look at the event log, its always the same Kernel-Power 41.

This is the computer spec
OS: Windows 8
PSU: EVGA SuperNOVA 750
Graphics Card: ASUS GTX780-DC2OC-3GD5
CPU: Intel Core i7-4790K 4.0GHz
Mother Board: ASUS MAXIMUS VII HERO
RAM: G.SKILL Trident X Series 8GB (2 x 4GB) DDR3 2400 (PC3 19200)
SSD: Kingston HyperX 3K 240GB

This is what i got using WinDbg

Bugcheck Analysis:

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.

[Code] ......

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Debugging :: Toshiba SATELLITE L745D-S4350 Random Freeze Windows 8.1

Oct 24, 2013

I have Toshiba laptop that I migrated to Windows 8 and had no issues, once I moved 8.1 randomly the computer freezes for some minutes where I can only move the mouse and nothing happnes, even the Ctrl Alt Del does not work, but after a while the computer comes back to life and everything that I imputed, clics and keystrokes, start to go on.

Is annoying since I cant see a movie now without getting freeze while watching it

I already clean install Windows 8.1 RTM with lastes patches and drivers but the same issue since I thought is was a WIN issue for the upgrade.

Here are the specs

Date 2013/10/23 20:25:16

[PC Information]
Model Name Satellite L745D
Part Number PSK4GU-00H003
Serial Number deleted on purpose
OS Version Microsoft Windows 8.1 Pro with Media Center 6.3.9600
BIOS Version 1.20

[Code] ......

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Windows 8 Metro Screen Freeze

Jan 4, 2013

I am having a problem where the Windows 8 Metro screen freezes and the tiles do not update or can not activate them with the mouse. Using the shift key and restart I am able to set the computer to safe mode which will then boot and get to the Metro screen. I then go and uninstall the latest program or app that was installed and it will work fine after rebooting in normal mode. The it will happen again a day or so later.

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Windows 8.1 Freeze Then Black Screen

Jan 22, 2014

I will just be generally using my laptop browsing the internet or using programs such as photoshop and my system will freeze up for about 10 seconds and then will turn to a black screen forcing me to shut the system down via the power button. This happens at least once a day and most commonly occurs when opening photoshop. My laptop is a Packard bell EasyNote TE69KB.

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Random Rapid Screen Flicker?

Mar 20, 2014

why my monitor screen flickers, like it is having convulsions, from one window to another...it happens for about 5-30 seconds at a time randomly throughout my work day..and can occur when I am browsing, typing in outlook, or typing in word. I have switched monitors, cables, and it still occurs. The problem occurred with a previus laptop (ACER using windows 7) which crashed in Nov. It is now happening again with a new Lenovo desktop using windows 8.1. I bought a new backup battery and that didn't make a difference. I changed outlets and that didn't make a difference.

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Debugging :: Random FROZEN Screen - Mostly Surfing

Sep 15, 2014

So, I've been suffering from these frozen screen for more than 6 months at least, I just can't take it anymore

The screen freezes with everything immovable on screen until i hard reset it! I seem to have all possibly updated drivers, bios etc.

Find the attached SF debug report as well.

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Random Preparing Windows Screen After 3 Months Of Usage?

May 29, 2013

I installed Windows 8 on my computer in January of this year.

I have a slight issue with my computer, which I am worried will turn into something huge. Recently, after booting up my windows 8 computer, right before the tile interface screen (I have my preferences set so that it skips the log-on screen) the background color turns blue (it is normally red) and instead of logging-on it says 'preparing windows.' It takes a little less than 5 minutes, and then when it is done, it is as though I have made a new user account. The default screen saver is on, there are hardly any tiles, and NONE of my files are to be found ANYWHERE, with the exception of the account icon, which I can only see if I look at the little square on the top right hand corner of the tile interface screen; it is not in the pictures library (that is empty).

The first time this happened I completely freaked out, but after rebooting my normal account was just fine. It was as though nothing had happened.

This has happened 3 times now, and while right now it is no real issue, because all I have to do is reboot, I am afraid that it will turn into something that really is a problem.

Computer specs:
I built my computer, so I would really like to keep it working
-OS Windows 8
-my motherboard is an Asus F1A75-M PRO
-my processor is an AMD A8-3850 APU (2.49 GHz)
-64-bit OS and processor
-4 GB of RAM

P.S -- I do have another user account, which is not personalized AT ALL, since I almost NEVER use it, but even that has programs that I have installed on my main account, and has files of mine, so my computer is definitely not logging on to another account by accident.

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Hardware Drivers :: Random Black Screen / Crash?

Sep 15, 2014

I recently built my first custom PC. Here is a link to the build on PCPartPicker: AMD FX-6300, Sapphire Radeon R9 270, Corsair 300R - Ordered build updated - ajthemacboy's Saved Part List - PCPartPicker

Since then I have had random black screen issues. At one point I reinstalled the OS, and they still occur. You may notice the R9 270 needs a 450W power supply at the least.

At first look you would think this is the problem, but it's not. Before the R9 270 I had an EVGA 750 Ti, which only uses like 60 watts of power or something, as well as a CM430W power supply, and the black screen issues still occurred.

First I returned the power supply for a CS450M, black screen still occurred. Then I returned the 750Ti for an r9 270, and the issue still occurs.

If it's not the graphics card, power supply, or OS, what should I do?

The dump file is attached. It blames NTOSKRNL.EXE, but I have no clue what this is or how to fix it.

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BSOD At Random Times In Windows 8.1 - No Text Visible On Screen

Dec 17, 2013

Over the past couple days I've been experiencing a BSOD 1 or 2 times a day during what seem like, random times. The BSOD is a little funky because the screen is skewed pretty badly and no text is visible. Where do I start troubleshooting this error?

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Debugging :: Random Blue Screen After Installing Movie Maker

May 12, 2014

It's been a while but I just got a blue screen and The only thing I've done was install movie maker and I read that might be the cause, it baffles be because that's about the only thing I've changed in the last month with no issues.

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Windows 8 Freeze When Using Pro Tools 10?

Nov 13, 2013

I've had my windows 8 computer for audio production for about 3 months, as has been reasonably stable. However, lately, it just will seize when using Pro Tools 10, and the only solution is to restart. I've looked through the event log, and nothing particularly stands out, apart from the obvious unexpected shutdowns. I solved it previously by system restoring, but Windows being Windows has removed the restore point that I used last time, and so now I'm at a bit of a loss.

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Debugging :: Win 8.1 Freeze Randomly Without BSOD

Aug 26, 2014

I've been constantly having problems with random freezes on Asus N76Vz notebook @ Windows 8.1 x 64 with latest updates. I don't remember updating any drivers or installing any software that could be capable of doing that, so it has begun out of sudden.

Freezes are actually pretty weird. It starts with a partial freeze, i.e. I can still switch between opened programs, I can still open new tabs in Chrome (it won't open any new sites though, just rotating circle icon), winamp will keep playing music etc., actually all programs will freeze only partially, nothing like I've ever seen before. But I can't close any currently opened programs or open new ones, including task manager. Explorer (+Classic shell) will freeze (become completely non-responding) as well, so sooner or later, I will have to force shutdown computer and turn it on again.

Where to look at because there's not a single minidump report. S.M.A.R.T status is telling me that SSD (with latest firmware) and HDD (0 bad sectors) are completely fine (checked with Hard Disk Sentinel). Computer is not infected nor have ever been (Comodo Internet Security for active protection, also scanned with malwarebytes, hitmanpro, TDSSkiller and adw cleaner). I have the latest BIOS and the latest drivers from official ASUS support website.

There are no other problems with Windows, except a lot of times I can't reboot Windows normally - it will stay at reboot screen forever. I've already tried turning off hybrid shutdown.

And another problem unrelated to Windows freezing mentioned above. Sometimes I can't close an application (Winamp and iTunes mostly) and killing in task manager from Processes tab also won't do anything. But if I try to kill it from Details tab, I get "The operation could not be completed. Access is denied." error. I've Googled about that one as well, most solutions were solved by unplugging USB devices, but I don't have any connected at all, so dead end here too. I've also tried with Unlocker and FileAssasin and they can't do anything as well in that case.

Since there are no minidumps, I've collected system, application and administrative events around occurrence of random crash. I'm also posting system summary and hardware report from AIDA64.

Have a look at here: [URL] .....

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Windows 8 64 Bit - System Will Freeze Completely?

Jun 15, 2013

I just completed a brand new build and then installed Windows 8 64 bit on the brand new PC. It installed without problems and boots up ok. But while in windows, The screen will go black for a few moments on occasion, then the no video input message comes up, then after a few moments the screen will come back. Happens randomly. Also, the system will freeze - either for a few moments and then come back, or it will feeeze completely and i have to force power down with power switch. Also, I was online and trying to download and the system was stuttering - I could literally hear the hard drive make a stuttering noise. And my progress bar on screen would pause for split seconds at a time.

I have not yet installed any software, but the Nivida software automaticaly installed when windows was setting up. Here are the specs of my new build:

Asus P8Z77-V Mobo
Intel i5 3570K unlocked CPU
Xigmatek Durin D982 heatsink/fan for CPU

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Inserting Music CD Causes Windows 8.1 To Freeze

Dec 15, 2013

I installed Windows 8.1 this weekend and when I insert a music CD Windows 8.1 freezes. It is not instant, it takes a few minutes before it freezes. There are no blue screens or crashdumps or anything useful. Windows simply stops responding and I have to power cycle my PC. The only entry in the Windows log is a kernel power event complaining about an unexpected shutdown.

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Inserting CD Or DVD Occasionally Causes Lock Up / Freeze

Dec 9, 2013

Inserting a CD or DVD (especially a blank rewritable) occasionally causes PC lock up/freeze. No cursor, no nothing; reboot required. No error message. No event error. ASUS P8P67le, I7-2600K

Thrice, in the past two days, a freeze occurred simply while idling. This is a new development. No optical drives in use. To my knowledge, no new software, hardware or drivers have been installed, but for routine Windows Updates.

I have flashed the (old 2011) BIOS with the latest. ASUS does state that later versions incorporated stability improvements for Windows 8. Time will tell.

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Windows 8 Will Freeze When Media Inserted

Dec 31, 2013

Occasionally, and not immediately repeatable, W8.1 will freeze when a USB flash drive or wireless adapter, camera card or DVD is inserted. There is no keyboard input, mouse pointer is on-screen but dead. Reboot needed. No error message. Event Viewer lists "unexpected shutdown." There were incidents of this in W7 as well (same hardware). BIOS setting?

Circa late 2011: I7 2600K, GTX 650, 8Mb RAM, latest BIOS

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Debugging :: Hang / Freeze Update CPV?

Apr 23, 2012

Windows 8 may run well for several days, but occasionally hangs for 30' to minutes. Mouse is usable and some window switching is possible, but during the freeze it's essentially dead. Occurs randomly while in browser, other programs, file manager, etc. Sometimes, but not always, a window reports "not responding." If items are clicked during the unresponsive period, they will all execute when the freeze ends.

After normal operation resumes there's no event viewer ERROR, but there is a warning at the time of the incident for storahci system: "Reset to device, DeviceRaidPort0, was issued." There is no RAID array on this box. In device manager no RAID driver is shown anywhere.

System runs in AHCI mode and Windows 8 drive is a SATA. Under "IDE ATA/ATAPI controllers" there were two entries for Standard SATA AHCI controller. Both indicated that the drivers were current.

I downloaded a Marvel 91xx SATA 6g controller, right-clicked one of the above entries and UPDATED. The Marvel driver appeared under the "storage controllers" category in device manager, and one of the two SATI AHCI controller entries vanished. Clicking to upgrade the other SATA AHCI entry stated that no drivers could be found.

Windows 8 continues to hang. Hardware/software is identical to that used by W7 on an alternate SSD drive that never hangs. Before Windows 8 CPV, W7 was running on the same SATA drive without problems. Virtually all freeze remedies seen in forums have been tried. Similar problems are widely reported. Perhaps the next Windows 8 incarnation will incorporate a fix.

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Browsers/Mail :: Web Pages Freeze During Loading?

Apr 19, 2014

Web pages freeze some of the time while loading. I have to use "refresh" in order to get the page to load totally. This freeze problem only occurs while I am on the internet and does not take place when I am running programs other than on the internet. It happens when using either IE or Chrome.

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Maintenance :: Windows 8 100% Disk Usage Causes Freeze?

Mar 15, 2014

Edit: laptop might also chrash while in airplane mode, however making an internet connection is still a surefire way to make it crash.

Seemingly out of nowhere my laptop has been freezing usually minutes after I started it up. I can then restart my laptop and it works for another few minutes and freezes again. While looking at task manager I noticed the disk going up to 100%, however the individual processes did not account for this 100% use.

I tried to increase/decrease my virtual memory but this did not seem to have any effect.

When My computer makes an internet connection for something, a browser or a game, it will skyrocket the disk usage to 100% and freeze. I can start my laptop with all processes and services enabled and when I put it on airport mode nothing will be wrong. however once I enable internet and surf around for about 1 minute my computer will freeze. this happened for multiple browsers and also for multiple games. Also I am currently typing this from my brothers laptop with the same internet connection.

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Laptop Is Slow At Times And Browsers Freeze

Mar 29, 2014

I have been having a problem lately with my dell laptop. It suddenly freezes and goes really slow. I think there might be some files corrupted or something. I have run superantispyware, and malwarebytes. Superantispyware only found cookies. I dont have to set back to factory settings. My laptop is a dell inspiron 15. I am still trying to get used to windows 8.1 Here is the info

System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i3-3227U CPU @ 1.90GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 6013 Mb
Graphics Card: Intel(R) HD Graphics 4000, -1984 Mb
Hard Drives: C: Total - 463460 MB, Free - 399321 MB;
Motherboard: Dell Inc., 033MX4
Antivirus: Windows Defender, Disabled

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System Freeze When Playing Video For 30 Seconds

Jan 4, 2014

When I click to play a video, the system freezes (no mouse or keyboard input). Lasts maybe 30 seconds (while buffering?) then it's back to normal. This behavior started a few days ago, previously had no problems playing videos.

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Debugging :: Windows 8.1 Freeze On File Dialogs

Feb 17, 2014

The File Dialog Freezes on every app.

For example if I want to save even a notepad file the notepad application is freezing till the Save As dialog loads.

I have an Acer Aspire V3-772G-747a161TMamm notebook with Windows 8.1 PRO

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Freeze With Wlan-card Disabled / Enabled?

Feb 20, 2013

Computer: Samsung 530U, NP530U3C-A07SE

So we got this computer brand new with Windows 7. We wanted Windows 8, and performed an clean install of Windows 8, manually formatting the partitions, meaning deleting of every recovery partitions and so on. Windows 8 booted fine, and everything worked fine, installed new drivers through Samsungs own "Windows 8 SW update"-software. Installed new updates through windows update, and everything seemed to work just fine.

But then, suddenly when the PC have been left alone for a while, and I think I can provoke the same issue by hibernate and start up again, the wifi can't connect to the wireless network, which the networks router could be found 1 meter aside. You then get the "network available"-symbol, and we can go on and try to connect to the network. The PC tries to connect for a while, and then it seems to just kill the wlan-card, like it has been disabled, and now the PC freeze. We now have to hard-reboot it, and wait for login, and then clean reboot it, and then again at login everything works fine. To the next time the PC have been left alone.

So the problem look like this; hibernation->wifi connection lost->wifi available->re-connecting to wifi->wlan-card disabled->PC freeze

What we have tried is to uninstall all wifi-drivers, install different drivers, from Samsungs site, windows pre-installed drivers, driver software-drivers and so on. Just to add, we also have this 7 series computer from Samsung, everything works fine.

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New Windows 8 Install - Keyboard Delay And Freeze Up

Sep 24, 2013

I installed Windows 8 standard package a few weeks ago on a AMD FX-8350/Asus MBO, 16 GB RAM, 128 GB SSD, 2x 1TB Seagate Barracuda configured as one 2 TB drive with Storage Spaces. It initially worked fine. Then when I installed a SSD optimization software from the SSD manufacturer, Samsung. I believe it was called Magician or something like that. It was a problem in that it slowed down my SSD, according to Samsung's own software, and it seemed to be the cause of keyboard freezing and/or major delay. I uninstalled it and the problem went away.

Now it has come back again. It seems to happen almost at random in any application. The mouse works fine, and never freezes, but the keyboard either has a large delay and the first character typed is lost, or it just does not respond at all. Closing the app, like IE10 and opening it again does not resolve it. Often the keyboard is still frozen.

I updated the graphics card driver to the latest from AMD. It is a Radeon HD7770. It seemed to work for a while, but it is back again. I can't think of any significant software I have installed, except perhaps the monitor calibrator, Spyder4Express. However all it should do is create a new monitor ICC profile.

The sad part is I had nearly this exact same problem with another computer years ago, and I cannot remember how I resolved it. I was using McAfee AV and ZoneAlarm, and I may have given both of them the boot. Currently all I am running is the default MS Defender AV. I've reset the Security in IE10 to default.

Can't think of more to do. I have Process Explorer and tried running it. I am not very familiar with this software, but from what I could see the processor is not loaded nor is any significant memory used when it the keyboard is locked. I can't seem to catch it doing anything bad. I checked the batteries on the keyboard as it is wireless and they are good. I have a faint recollection of having a wireless phone system that was conflicting, but since this new computer install I am using the same wireless router, same wireless phone system, and same wireless keyboard. It would seem unlikely out of the blue for them to start conflicting.

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Maintenance :: Windows 8.1 Freeze Up (Disk Usage 100% - 0 R/W Speeds)

Apr 11, 2014

I've been having some major problems with Windows 8.1 (and 8.1 Update) which never occurred to me in Windows 8.

What essentially happens is that the computer completely freezes up and I know that the disk usage goes to 100% as does the active time but the read speed/write speed and average response time are all 0. During this period, i cannot do anything with the machine, not even take a screenshot (And hence to poor quality of the attached picture which shows the scenario).

I've encountered this problem in all of the situations: Upgrade from Windows 8 to 8.1 via StoreUpgrade from Windows 8 to 8.1 via flash driveClean install of Windows 8.1 on to a formatted partition

I've never had this problem with Windows 7 nor with Windows 8 and I've gone through the process of trying to upgrade to Windows 8.1 more than 8 times (literally) on my laptop. I've updated the drivers from the vendor site.

I also encountered this same problem on my desktop once when I performed a clean install on it but I need a stable configuration on my desktop for now for work.

The following are the steps that I've seen online as solutions to this problem and have tried all of them to no avail:

Disable superfetch and windows search servicesDisable Link State Power Management for PCI expressDisable live tilesDisable page files

The configurations for the laptop are as follows:

HP Pavilion dv6-7040tx
3rd generation Intel Core i7 3610QM8 GB of RAM750 GB SATA harddisk (Currently has three partitions plus the small partition created by windows. This problem existed even when I had a single partition. The reason I re-partitioned was ease of formatting and re-installing the OS alone without clearing my data)NVIDIA GEFORCE GT 630M 2GB graphics card.

I do have all the latest drivers from the HP website and the latest updates from windows update. Also, if I check the resource monitor, at these times, the actual disk usage is indeed at very low rates for the different processes. I've attached a snapshot of that as well (had to use a camera then too). Notice the long gap during with the disk active (blue line) is 100% but the speeds (green area) are 0.

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Maintenance :: 100% Disk Utilization In Windows 8 - System Freeze

Nov 8, 2012

I installed Windows 8 over the last weekend. Things were working fine for the first five days. Just day before i started seeing apps being unresponsive and noticed that the Task Manager showed 100% disk usage. The process taking the most disk is 'System'

Yesterday things became worse; the startup started taking way too long; after starting up launching any app takes up to 10 mins and the HDD led is constantly on; making the sytem completely unstable and stuck.

I have the following conf: Dell Inspiron 14R N010, Core i3 (1st gen), 4 GB, 500 GB Hdd (45% free), Win 8 Pro

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Multiple Games And Programs That Connect To Servers Freeze?

Jul 21, 2014

Ive been having this problem for many months now. It started with a game called Arma3. At the time i thought it was the game that was the issue but i soon found out it was my PC.

for the rest of this thread when i say a program "freezes" what i mean is:

-The program first freezes then in the task manager the program slowly drops down to 0% CPU usage

-Sometimes the memory usage also goes down by a little bit.

-While in the frozen phase it either stays at 0% CPU usage or goes up and down between 0% and 1%.

-The length of this frozen phase varies a bit from program to program but its roughly between 5-10 minutes

The problem is games that have multiplayer crash as soon as i try to access the multiplayer. for example when i click multiplayer on the menu(in Arma3) it freezes for about 5 minutes. it then unfreezes and returns to normal loaded and the server list comes up and i can connect to a server, at which point the problem occurs again but for a shorter amount of time.

Some other Games/Programs that this happens to are:

-Battlefield 3

-Battlefield Hardline

-XPlane Flight Simulator

-War Thunder(Launcher, i cant even get into the game)

-Men Of War: Assault Squad

-Some Downloaders/Installers(when using ftp, i think)

-SkyDrive

Networking Games/Programs that it doesnt happen to are:

-Internet Browsers(Chrome,IE)

-Minecraft

-Teamspeak 3

-Visual Studio

-Most Downloaders/Installers

This problem only occurs on my PC and i have two other people in my house that have the same installation of windows 8 and are on the same network, who have never had this problem. I know the easy solution would be to reinstall windows but i dont want to have to do that and i have a problem with the windows key i bought and i wouldn't be able to activate it again(legally).

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Hardware Drivers :: Scanning And Repairing Drive Freeze?

Jul 19, 2013

I`ve got HP Envy Phoenix H9-1400ec with Windows 8 64bit. Can`t boot it, I`ve tried restarting and all that during the scanning and repairing process, but it`s just frozen on 1% for quite a few hours already(I just let it run in case some miracle happens...)

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