Updates :: Win 8.1 Pro 64 Bit - KB2919442 Installed But Not Installed
Apr 28, 2014
I'm using Windows 8.1 Pro 64 Bit. If I go to Control Panel/Windows Update/View Update History KB2919442 is shown as installed successfully on the 12 March 2014 "BUT" if I go to Control Panel/Windows Update/Installed Updates there is no KB2919442 listed.
If I download KB2919442 directly from Microsoft and try to install it manually it says "This update is not applicable to your computer"
I'm obviously having no success trying to install KB2919355 as it never shows as available in Windows Update and if I download it manually from Microsoft and try installing manually I get the same error message "This update is not applicable to your computer"
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Sep 15, 2014
When I was having problems with KB2975719, and going thru solutions, it drove me nuts trying to find if I had certain updates installed from the Installed List in Windows 8.1 since they are not in numerical order. (Contol Panel >Uninstall A Program > View Installed Updates)
I finally figured out where to find a numerical list which I could check much easier in determining if the updates required in some solutions were installed on my pc.
1. Install Belarc Advisor
2. Run and open Belarc Advisor
3. At the bottom of the opening page of BA, click on "click here to see all installed hotfixes" - a numeric order list.
4. Just to be sure all were there, I printed this list and manually compared it to my Control Panel Installed Updates one time.
I then had a numerical list to compare to all the KB's required for installation of KB2975719. Much easier for this simple brain than remembering a number and looking for it jumbled list.
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Apr 18, 2014
How to check if i update the windows 8.1 update 1 from x64 bits systems because i download all packages from microsoft download center and install in that order and dont recive error. Every package ask me to reestart i see all packages are installed on update history and on the section installed updates but I don't see nothing related to windows 8.1 update 1 as the way as see when you install from win update. I check for updates and dont find nothing. I have my service packs and mayor updates on my pc stored because in this house all use win 8.1 x64 and we have a slow connection and because i install by this way. I must say you i see all characteristics of the update 1 but i want to know if don't have errors i ran dism online clean up image restore health and sfc scannow and dont find errors. I only am worried because if this update was not installed properly the supports ends on may 13 and want to have install by the right way.
Thats are the packages and the order of i install
KB2919442, KB2919355, KB2932046, KB2959977, KB2937592, KB2938439 y KB2934018.
When I execute the Dism.exe /Online /Cleanup-Image /CheckHealth (fastest cmd I know I see my build are)
6.3.9600.17031
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Jun 13, 2013
Okay, this is for a Asus G46VW with Windows 8,
I saw that there were updates to be installed and I had to restart my computer, so I did that, and when it turned back on, I got the error message 'your pc ran into a problem and needs to restart. We are just collecting some error info, and then we'll restart for you'and it stayed there for less than a second and went straight to a black screen where it doesn't do anything and basically forces me to manually press the power button to shut it down. It has been doing this in a loop for 5+ times, and I don't know what to do.
This is a laptop and I do not have a Windows 8 installation disk. I have tried looking at every other thread from every place I could find and could not find one that didn't talk about using an installation disk, something I don't have!
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Apr 8, 2014
I tried to install update 8.1.1 twice and have not been able to get it installed.
I get the same message each time. How do I fix this ?
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Apr 17, 2013
Installing WMC Add-On appears to change Windows 8's cd key to that used to install the add-on. I had to re-activate the OS after that. The new OS's name is shown as "Windows 8 Pro with Windows Media Center".
I am wondering if the CD Key for Windows 8 Pro remains valid. What is the process of reinstalling Windows 8 Pro with WMC without its setup DVD.
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Jun 27, 2013
Last night I installed windows 8.1 preview through the windows store. It all worked fine and it seemed like there was nothing wrong. When I woke up this morning my pc gets past the windows loading screen (The new fish thing looks just plain stupid) but then my screen just goes black. The screen is still on and receiving a signal but my pc won't get to the start screen.
I tried booting without any USB device plugged in.
I tried booting to safe mode but it had the same problem.
Start-up repair did not work. I removed my graphics card and used my the i5 2500k's graphics chip but still no use.
Before I installed 8.1 I removed the classic start-menu app before installing.
Is there anything else I can try before re-installing? All my files are backed up so it wont affect me that much but it will just be annoying to re-install all of my programs.
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Sep 15, 2014
Is this normal? if not then how do I use ALL of the memory?It detects that I have 8gb of ram but it only uses 4gb of it. I saw that 4gb was in hardware reserve and i dunno how to allocate more memory for use...
I have Windows 8.1 SL OEM
AMD FX-8350 8-Core @ 4GHz | Cooler Master Seidon 120v Liquid Cooling System | AMD Radeon R7 250 2gb DDR3 with Boost | ASRock 990FX Extreme4 | Kingston HyperX Fury 4gb (2x) | ThermaTake 700w LitePower| WD Caviar Green 2TB HDD | Corsair Carbide 300R Windowed
1. BIOS is updated
2. I can only change the DRAM Frequency in the BIOS, I currently set it to 1600 in hopes of fixing it
3. Msconfig > Boot > Advanced > Maximum memory unticked
4. I have also put both sticks in slot 1 & 3 but no luck
5. Kingston HyperX Fury is not on my mobo's compatibility list
6. Regedit-> Hkey local machine->CurrentControlSet->Control->SystemResources->ReservedResources -> No Value set
7. I tried to boot my pc using each sticks themselves, still no luck but:
8. There are no programs that are hogging the ram yet
9. I have contacted the Kingston representative over at tomshardware.com
10. for more details: 8GB of ram installed but i can only use 4GB of it? - RAM - Memory
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Aug 6, 2013
Acer Aspire laptop. Host OS : Win 7 Home Premium SP1. Guest OS : Win 8.1 pro preview installed in VMware Player
Win 8.1 does not see my external hard drive or flash drive when I plug them into the USB ports.
How do I correct that?
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Feb 27, 2013
Is it possible my new windows 8 computer does not have a browser installed? It's been a week, I keep searching, can't find one anywhere. I installed chrome on it, that works. I assume I can download IE free from MS, But IE has to already be on this thing someplace. Where is it?
Toshiba notebook, p875-s7102
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Sep 24, 2014
I want to uninstall Ubuntu, so i need to delete its partition.
Here's a screenshot of Disk Management in Windows:
Which are the Ubuntu partitions?
The Ubuntu partitions are 5,6,7. What are the other partitions though? (2,3,8,10)
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Jan 27, 2013
Where are Metro Apps Installed. I know there is a folder in Program FilesWindowsApps but Are they User related or System Related? Or they are like Preinstalled and get installed on new account creation?
Also I see a lot of folder of the same Apps with different versions. Is it safe to remove older versions (folders)?
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Jan 19, 2014
I just bought the HP Envy 17t-j100 Quad Edition with the 1TB hybrid drive and the 240GB SSD Upgrade Kit that you can get on the Customize and Buy page. I wanted to put the OS onto the SSD because I haul my laptop all over the countryside for work and it takes a beating and the SSD withstands that kind of treatment better. After a huge fiasco of trying to get mounting brackets and connecting cable that should come with the kit but don't, I finally got the thing physically installed in my second drive bay.
I tried using Acronis True Image to clone it over, as that was the cloning software that came with the SSD but apparently that version was incompatible with 8.1. So I bought the newer version, but apparently Acronis won't work if the drives are that different in size. I finally had a repair shop guy migrate it over for me but he had to enable Legacy booting to do it and now I have this obnoxious message in the lower right part of my screen:
"Windows 8.1
SecureBoot isn't configured correctly
Build 9600"
That is a minor annoyance and if I have to live with it, so be it. But I also find myself having difficulty downloading drivers from HP because now that I have a new SSD instead of the original hybrid drive, my specs no longer conform to the specs of my model of laptop and HP can't figure out which drivers are the right ones for my machine. I know I should have had the guy at the shop keep it and finish the job properly but I need my computer for my work and can't be without it overnight. My old laptop died and I'm limping along with this one as best I can until I get it up to speed.
The guy from the shop told me that I would have to disable Legacy booting if I wanted to get rid of that message. He also told me that to do that I would need to create a bootable disk and then re-install 8.1 after disabling Legacy booting on the SSD. This is the point at which my limited expertise fails me.
I am having trouble creating the bootable USB drive because when I try to download the file and enter my product key it says, "This product key cannot be used to install a retail version of WIndows 8.1." I take that to mean that my pre-installed 8.1 product key is not the same as the type of key needed for the download. So I'm stuck there.
My main question is this: Will it work to just do a full re-install using the existing 8.1 that was migrated from the hybrid drive to my SSD or will I end up screwed because I can't find the right drivers once I remove the few drivers the shop guy installed for me because I'm on a different type of drive than HP recognizes?
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Jan 10, 2013
I installed Windows 8 x32 on my laptop. It has 3 GB RAM and the processor is x64-based. I don't use my laptop for much other than e-mail, Facebook, YouTube. Here are my questions:
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Is there any down side? I read somewhere that I won't be able to run 16-bit applications (I don't even know if they still exist)?
Do I need to do a clean install, or can I use the Upgrade install option rather than the Custom (advanced) install option?
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Jul 14, 2013
Unlike windows 7 in windows 8 when i shutdown my PC, the monitor shuts down in 4-5 secs, but my CPU still runs for while(approx. 1 min), I have to wait until the whole PC shuts down. If I don't & cut the power from the UPS Battery,the next time I boot into the PC, I don't get a fast start up.
- I have 160 GB Clover 161HJ ATA Hard disk drive
- Intel dh55pj motherboard
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Nov 25, 2013
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 8096 Mb
Graphics Card: Intel(R) HD Graphics, -1988 Mb
Hard Drives: C: Total - 481675 MB, Free - 420949 MB; E: Total - 458777 MB, Free - 189661 MB; K: Total - 1430795 MB, Free - 916319 MB; L: Total - 2861578 MB, Free - 1765857 MB; M: Total - 61035 MB, Free - 60997 MB; O: Total - 476937 MB, Free - 51069 MB;
Motherboard: Gateway, IPISB-VR
Antivirus: Windows Defender, Disabled, Norton 360
I installed Office 365 about a month ago and used it several times. Today I went to use Word and it is not there. It is not in the programs list in the uninstall programs. Then I started looking for the other programs in the suite and the only one that is there although not in the uninstall programs is excel which I attached to the task bar, but I can use the spreadsheets.
3 days ago I installed Lightroom 5 and it also has dissapeared. My husband has had the same problems with office.
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Sep 14, 2012
I keep getting this when trying refresh my Windows 8 rp
The drive where Windows is installed is locked. Unlock the drive and try again.
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Oct 7, 2013
I tried to install more RAM, but after I put the sticks in, System information told me only 4GB of the 12 total GB were usable. My setup was two 2GB sticks in ports 1 and 2 and four 4GB sticks 3 and 4. I then switched it around and put the two 4GB sticks in ports 1 and 2, and the two 2GB sticks in 3 and 4. After this 8GB of the 12 were usable. Finally I tried putting the 4GB sticks in ports 1 and 3 and the 2GB sticks in ports 2 and 4 and vice versa.
RAM Sticks
4GB - Newegg.ca - CORSAIR XMS3 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model CMX4GX3M2A1600C9
8GB - Newegg.ca - Kingston HyperX Blu 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model KHX1600C9D3B1K2/8GX
MOBO - Newegg.ca - ASUS P7P55D Deluxe LGA 1156 Intel P55 ATX Intel Motherboard
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Mar 16, 2014
I have a bit of a problem here. I wanted to clone a 2tb sata disk from a karaoke machine, and when I inserted it into my NL54 HP server running windows 8 to perform the clone (to a new 2tb drive), the clone was successful. However, upon inserting the new disk in the karaoke machine, it just caused the karaoke machine to hang. Similarly inserting the original disk caused the same issue.
My question is, if Windows 8 alters or writes to (in any way) a new hard disk installed for the first time? I don't know the exact details of how the disk was previously formatted, however when I did install it in my HP server it auto showed up as a drive and files/folders were accessible - hence I assume it was NTFS.
What I really wanted to do was to do a clone whilst keeping the original write protected, however I don't think there was any pins on the sata disk to protect against this, so my options were limited anyway.
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Jul 28, 2013
I'm on Windows 8 64-bit on a Toshiba Satellite L750.
My computer has constantly been a pain and has not once been completely usable. There is always some sort of flaw. I deleted everything and installed Windows 8 last week because it seemed as though only 2gb of my 6gb of ram was being used, and I wanted to installed Win 8.
Currently in the Resource Monitor I have 2 gb in use/free and 4gb of is labelled 'Hardware Reserved' and doesn't appear to do anything.
I have spent the past two hours trying out different methods to get it to work, but none of them did, and on the forums I looked at there seemed to be no real solution and the threads just trail off into unrelated problems.
I really need this 4gb to be active so I can actually use my computer properly and use the full 6gb of ram that came with the laptop. This problem has been around on Windows 7 and still exists after doing a fresh install of Windows 8.
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Dec 6, 2012
I'm using Classic Shell to navigate and I go to the Apps folder. I have tons of apps installed it seams, Weather, Video, Travel, netflix etc.. i don't need any of these and wish to completely remove them from my system. I suspect i should be able to do this from Programs and Features and turning windows features on and off but I don't know where these apps reside.. I can't seem to be able to find any of them in the Windows features area. I also want to uninstall any unneeded apps that show up in the metro start page thing. Not just disable them, or unpin them.. I don't want them on my system at all.
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Jan 30, 2014
I'm currently running WINDOWS 8.1 and would like to make a CD-R copy of a Program on the Hard-Drive.
I no longer have the Installation CD or a downloaded set-up Program, only the installed version.
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Jan 30, 2013
I installed Windows 8 on a separate hard disk plugged into a Windows 7 machine, ultimately of course resulting in a dual boot machine - with 7 on C: and 8 on D:. I added BOOTMGR to the Windows 8 drive (with bcdedit) and have removed the 7 drive leaving only the fresh Windows 8 drive in the PC.
In Windows 8, I can see that the system drive is still D: - 8 doesn't show itself as C: at all, like my Google search results said it should.
I tried changing the drive letter to C from diskmgmt.msc but I get an error saying: "Bad parameter".
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Sep 20, 2013
Alright, this might sound as a stupid question, but I'm not able to find some of my installed rograms (neither in Metro nor with the searching function at the top right corner). The only way I can find 'em is by going to the installed location. e.g. �torrent
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Mar 12, 2014
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Feb 14, 2014
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Jun 10, 2013
My friend's sister installed Windows 8 twice, and it installed successfully both times. When I start the Netbook it gives me an option to choose between one of the two installs. I'd like to delete one of the installations but I'm not sure how to do so.
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Oct 17, 2013
At work i have Windows 8 Pro installed from an MSDN ISO, having been waiting for the 8.1 update today i have now just seen a quote on Microsoft's site saying "If you installed Windows 8 using an MSDN ISO, you might be able to install Windows 8.1 using a similar ISO from MSDN"
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Aug 10, 2013
I built a computer recently (so it's not a 'store-bought system'), installed 16 GB of RAM, but System Information shows only 2.96 GB as usable. I'm using Win 8, 32-bit, with an Intel i3-2120 (3.30 GHz) CPU on an MSI motherboard. Not a gamer, so I have only a low-end GE Force 210 video card.
From what I gather, Windows 8 (32-bit) only allows a certain amount of RAM to be used. Is this correct? If so, did I make a mistake by installing 16 GB, when I could have installed a lesser amount? For example, if Windows 8/32-bit only recognizes (or at least, uses...) something like 3.5 GB---should I have simply stuck in 4 GB?
FYI, I'm happy with my computer, my wife and I can surf just fine (we have cable Internet, with an advertised speed of 15), and I don't really have any complaints. Just trying to educate myself about installed versus usable RAM.
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Nov 25, 2013
I have an issue with Windows 8.1 Pro x64. I have upgraded from 8. About every 5-6 days after I turn on my laptop, Windows 8 behaves like it was just newly installed. By that I mean that after I login into the system I get a screen with "We're setting things up for you" and messages about installing apps from the store. After that finishes, an empty metro screen is displayed. Then, after I choose to reboot, system starts OK.
This does not happen every reboot, approximately on every fifth/sixth. I find it extremely annoying when I have to wait about 5 minutes just to do another reboot. And what if one day it does not reboot correctly from the empty screen?
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