Installed Office 365 - Programs Disappearing
Nov 25, 2013
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 8096 Mb
Graphics Card: Intel(R) HD Graphics, -1988 Mb
Hard Drives: C: Total - 481675 MB, Free - 420949 MB; E: Total - 458777 MB, Free - 189661 MB; K: Total - 1430795 MB, Free - 916319 MB; L: Total - 2861578 MB, Free - 1765857 MB; M: Total - 61035 MB, Free - 60997 MB; O: Total - 476937 MB, Free - 51069 MB;
Motherboard: Gateway, IPISB-VR
Antivirus: Windows Defender, Disabled, Norton 360
I installed Office 365 about a month ago and used it several times. Today I went to use Word and it is not there. It is not in the programs list in the uninstall programs. Then I started looking for the other programs in the suite and the only one that is there although not in the uninstall programs is excel which I attached to the task bar, but I can use the spreadsheets.
3 days ago I installed Lightroom 5 and it also has dissapeared. My husband has had the same problems with office.
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Mar 26, 2014
after new laptop's trial service of Microsoft Office, I installed Office Professional Plus as a replacement. This new laptop has become slower and slower over time. Pages take very long to load and using any functional on the laptop requires patience.
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Jan 30, 2014
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Sep 20, 2013
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Jul 21, 2014
Always keep a list of disabled services as you disable them! I spent a dramatic amount of time referencing 2-3 resources for each service I disabled and have had no issues up until now. I disabled a few in a row without restarting and managed to forget which they were. this has caused two issues If I can't/don't - the end result will be me having to reset them all to default, go through them one by one again - AND STILL not know which was the one(s) that caused my problem(s) which will risk the same thing happening again.
1) I set an account picture to my Microsoft.net account for windows 8.1x64 (the one that pops up when you turn on your PC and have to enter your password right after the lock screen but before windows) and after a restart, it disappears and goes back to the default grey square with a white outline of an avatar)
2) all my installed programs disappeared on the start screen! It's literally blank. I didn't have much due to it being a fairly new install but they all disappeared including PC settings and metro store (the two metro apps I had left). I checked if the apps still worked (mumble for example because it also disappeared) and they did, but if you go under program data/start menu/programs etc, all the folders with the app shortcuts in them are gone!
I tried to reinstall mumble; and it reinstalled fine, but still NO folder w shortcut being placed in the start menu therefore nothing being put on the start/apps screen. What on earth could be doing this service wise?
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Oct 28, 2013
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Once I did this, a bunch of programs that I installed with my original user account stopped opening, so I uninstalled them and re installed them and they still aren't opening. They just sit in task manager and don't open - is there anything I can do to fix this or is my best bet to reformat [which I could do, but I have a lot of files and I don't have a backup external apart from online which would take a long time to back up with cause of uploading etc].
Also I've attached my system info screenshot as well
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Apr 3, 2014
The os that i have in my laptop is windows 8. Any time I put on the computer a message pop up that new update of 8.1 is available. Really I want to update to 8.1 but i don't want to loss my files and other programs installed. will it be possible to update it without losing my all ready installed programs?
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Jun 5, 2014
I have a sony vaio laptop which came with a pre-installed windows 8 OS. I recently upgraded it to windows 8.1. After the upgrade, I have observed that many softwares that are actually installed on the system are not listed in the apps list, such as Microsoft office, autocad, freemake, etc. It becomes really inconvenient to open any new file of these software.
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Dec 19, 2013
I dont know how to fix it but when i click on something on my desktop it will disappear and have to minimize the other apps to get it to stay open and task bar does the same thing.
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Jan 19, 2014
I recently upgraded from XP to Windows 8 and subsequently to 8.1 I'm having persistent problem with desktop icons disappearing. This happens when our PC has been on for around 10 minutes, regardless of whether the PC is active or not.
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Aug 16, 2013
Under Windows 8, when I minimize a window it disappears completely? Have I somehow changed a setting for the actions of the minimize button? Task manager show the program running but nothing appears in the taskbar. All programs are doing this so it must be a Windows 8 setting?
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Feb 16, 2014
Why my mail keeps disappearing i use the normal mail app in win 8.1 and i keep moving mail i want to keep to a private folder but although i check to make sure it is there at a later date it is not, I only use this folder to store mail that i want to keep so it is not me deleting them by mistake.
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Jul 3, 2014
Every time I start my computer and I click on an icon (on the desktop or in the Start menu), the icon disappears and this error message shows up about a dozen times:"Could not find this item. This is no longer in C:...Verify this item's location." And that things (ex- documents, my computer icon, movie, song) go to Recycle Bin. And when i select bunch of file by pressing CTRL+A, then it shows option for delete automatically. I am using ASUS K46 Series laptop with windows 8.
In my thinking, there might be problem regarding DEL key. I thought that because when i press power button of my laptop instantly boot menu comes ( which come only by pressing DEL key normally). But DEL key looks like normal like other key. There is no tapped or go inside of DEL key.
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USB drive constantly disappearing and not being recognized? My current solution is to delete drivers in device manager then wait until they load again. This is a temporary solution. I am using a VivoTab ME400C tablet pc with full win8 in a public environment as a kiosk and users are exporting data via the usb.
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It seems with the Microsoft apps (mail, people, chat etc) that if you right click and choose other options or change settings in the settings bar the buttons/icons disappear. Is this a software glitch or something else. See below.
If you notice with the above photo (store), this happened when I wanted to sort the results of my search. Not only did the buttons/icons disappear but also the rating information.
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Dec 23, 2013
Windows 8.1, but I've noticed my files icon pictures disappearing, first it was my malwarbytes logo, then now my utorrent logo also disappeared?
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Jun 12, 2013
My System : I have two machines that share two monitors by the use of two KVMs. They both use Nviria GeForce vraphics cards (with twin DVI outputs).
One machine is Win 7 Pro X64 and the other is Win 8 Pro X64. Both have the latest Nvidia drivers. Both are full retail legal versions of the OS.
My Problem : When I switch between machines I usually lose one screen and it cannot be reactivated without a reboot. Sometimes the other screen reverts to its default resolution. This happens on every switch over with Win 8 and sometimes with Win 7 but not always.
I have discoverd that if I switch the 2nd screen forst and then the main KVM (which has the keyboard and mouse) then usually the Win 7 machine continues to see both screens. The Win 8 machine virtually always loses the primary screen (the mouse and keyboard attached to this KVM are unaffected and switch correctly always)
I suspect this might be an nvidia problem but short og buying a new graphics card I have no way of determining this.
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Dec 25, 2012
I received a Toshiba Satellite Laptop (S855-S5377) for Christmas and it is running Windows 8. I started using it and it worked fine, but I started using Internet Explorer and the mouse froze, but I could still use my keyboard to get back to the start-page and move around with the up/down/left/right keys. My mouse was no where to be found on the start-page. I used the ctrl-alt-delete to log out, and then when the log-in screen came up my mouse reappeared and seemed to be working again.
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Having problem with a USB drive constantly disappearing and not being recognized?
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I'm using Windows 8.1 Pro 64 Bit. If I go to Control Panel/Windows Update/View Update History KB2919442 is shown as installed successfully on the 12 March 2014 "BUT" if I go to Control Panel/Windows Update/Installed Updates there is no KB2919442 listed.
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Attached below is last and the only dump file generated while BSOD occured. I need to know what's the real cause so I can prevent it in the futures (this is like my third time to refresh install in less than a year...)
Note that I generated this diagnostic after refresh install so it might be irrelevant to crash dump attached...
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When i choose the connection's icon from the task bar, to connect to wifi, the connection side bar appears for a brief instant and disappears. At the moment i can connect to the network in my home, since it is default, but anywhere else i cant choose a new network.
Same occurs when i try to display available networks from the network and sharing centre.
I made a workaround which is very cumbersome for a casual user.
1. command prompt, and listed and deleted the profiles, using the netsh wlan command
2. Network and sharing
3. Setup new connection or network
4. Manually connect to a wireless network
5. typed the credentials of the network, checked start this connection automatically box and apply.
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Control Panel -> Programs -> Programs and Features is not showing all installed programs. Oddly, the only listed installed programs have names that start with the letter M. 14 programs are listed. See picture. Start Menu -> All Programs -> I suspect some programs are missing. I have a Win 7 style Start menu because I am using IObit's Start Menu 8 program. Control Panel -> System and Security -> Administrative Tools was empty. I fixed that by using SFC /SCANNOW.
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Aug 25, 2014
On Windows 8.1, when I open Programs and Features in Control Panel, it does not show all of my installed programs. I am trying to remove some programs and they are not listed.
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Nov 17, 2013
I'm using Windows 8 x64, all updated, which had been working without problem for about 8 months now.
I noticed my internel card reader drives (9 pin USB header) kept disappearing and reappearing quickly, in both My Computer, and Device Manager. So I assumed it was dying and bought a new one, but it too did the same thing, so assumed it must be the USB connecter dying, and left it unplugged, and orderd an external card reader (yet to arrive).
Sadly my USB flash drives and USB hard drives started doing the same thing, front and back ports, these drives will disappear and reappear a few times then work as normal, weird thing is my USB printer, mouse, keyboard, and Sansa Clip+ work fine.
I tried testing in WinPE v4, and Linux (Ubuntu LiveCD) and everything seems to be working fine, including the internel card reader. So I reinstalled Windows 8 after trying fixes like uninstalling the USB Root entries in Device Manager, and messing with the USB power saving options in Windows, even though they're at the defaults and never caused problems before, but the internel card reader was doing the same thing again before even doing any updates, or installing drivers.
I have found a workaround for the reader, if I disable it within Device Manger before putting a card in, and then enabling the device it works, but once ejected it goes back to disappearing and reappearing again.
The PC is a Dell Inspiron 531.
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I can go to the desktop by hitting Win+D and if I hit the Win key after some minutes the tiles are there again only to disappear as soon the mouse pointer touches them.
I've also discovered that I lose my right click capability until i log out/log back in.
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I have a MSI GS70 which I recently bought about two months ago. I have updated to windows 8.1. Whenever I try to open a document from USB drive that has the format associated with a microsoft office application I get a BSOD. I ran an SFC scan, and it came back clean. I can open up the files when I copy them over but when it comes to opening it from the USB I get the BSOD.
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Any program to convert a pdf file to word or open office ....
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I would like to add Office 2013 to Windows 8 so that It will automatically install office 2013 as I re-install Windows 8.
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