Debugging :: Restart Loop When Install New Windows 8.1 Updates
Aug 13, 2014
I have two PCs..a Dell desktop and a Sony laptop(Purchased last June) yesterday I received the windows 8.1 updates so I installed them on my Dell desktop, no problems, it installed it and shut down the PC just fine and I am on it right now..but with the Sony laptop its nothing but problems..I installed the updates, it reboots just fine, but when I try shutting down the laptop it just goes back to a loop like it keeps on booting up then crashes then I have to restore it to August 9th and then it shuts down fine..so I am not sure what is going on..is there a particular update that is causing this I wont install it I just cant figure it out and I have done the system restore 3 times already..it will say I have 32 updates to install(including 1 optional one) so I just installed 30 of them to see if it would work and then I shut down the computer and same issue so something Im installing is causing this problem
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Feb 19, 2014
So, since yesterday, Windows 8.1 tries to boot, then gets halfway through, shows a sad face for a second, and then restarts. It does this again and again. Just get the message "Failure configuring Windows updates. Undoing changes. Don't turn off your computer" then "Configuring Windows updates, 30% complete. Don't turn off your computer".
Then it boots, does the same thing again.
I've tried booting from the install media, but Refresh doesn't work, nor restarting in safe mode. Weirdly, pressing F2 to load BIOS, which always used to work, no longer does, it just continues trying to load Windows.
I've got an oldish PC, around 4/5 years old, with Windows 8 installed. Its got a fairly decent processor (at the time), a Q9550. Intel DP43TF motherboard.
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Sep 15, 2014
I included my .zip from the SF Diagnostic Tool.
I initially had a different processor and motherboard, but after changing both of those due to failures, everything is now working fine, until I do a restart. The main restart issue is that it gets stuck in an automatic repair loop until I can get to Safe Mode and then restarting from there somehow undoes the updates from Windows Update. If I keep those updates off, though, and just try to do a general restart, I get a BSOD Watchdog error. I'll include that log, just in case. It'll be in CBS.zip since I'm including the whole CBS folder from WindowsLogs. I'm really not sure what's wrong here.
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Jul 15, 2014
So I restored my system because I had no other choice from it not booting before and it was working for a day, then when I restarted it said 'installing XX / 93 updates' so I let that run, and when It finally finished, it restarted said 'configuring windows updates XX% complete...' and then it suddenly said "Failed to configure updates. Reverting Changes." and then it looped this by restarting, trying to configure them, and then saying "Failed to configure updates. Reverting Changes." again...
I've got back into safe mode, what should I do to make it update properly again?
Someone suggested toggling "Secure Boot" in the BIOS, is that worth a try?
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Jun 10, 2014
I purchased a new ASUS LAPTOP which came with windows 8 installed. When i tried to restart after installing Gtalk i got this message.
"Failure configuring windows updates. reverting changes. do not turn off your computer ".
I got this on last friday i.e the 6th of june, ever since i am not able to do anything with my laptop. I don't have windows 8 dvd as well. How do I reboot it?
Model number : Asus 15634 Laptop Intel Core i3 .
I also tried pressing the power button for 15 secs , still no luck. Tried f8 f9 and windows + r and windows+ X keys no luck.
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May 23, 2014
I have an Asus laptop running on Windows 8 that starts up to the initial Asus logo for a minute and then restarts over and over. I've already tried pressing f8 and it does nothing so I cannot get anywhere to attempt to fix the problem.
Unfortunately I do not have the Windows disk so I'm looking for a solution outside of having to buy another one and wiping the hard drive to reinstall.
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Aug 20, 2013
A couple months ago I got a new desktop [URL] .....
Love it, works great, did what I needed to do, except blasted windows 8. Classic shell works wonders, but it's still not the same, in particular with troubleshooting issues. Thus is where my issue lies this time (As I have either fixed or found workarounds for other small issues).
Randomly my computer will "have an error occur" and restart. Sometimes it fixes it after once (although not usually) sometimes I have to do a system restore (and today that didn't even work.)
Once when it restarted it went to a black screen and never reloaded the OS today. Finally, randomly, it just worked. What irritates me is that I did a system restore from a few days ago and it didn't fix it, so now I have to redo my settings changes on some programs and such.
A system refresh, both times I tried it (First a few days after I got the desktop, I just assumed it was a bad first install) and once not too long ago) fixes the problem. At least temporarily.
I JUST disabled driver signing (because it annoys me and wouldn't start anyways) and restart after failure (which it still restart a couple times which is even more annoying) and hybrid sleep has been disabled for a while since it has been known to cause problems and I don't use it anyways. I hadn't had the problem since I did that for about a week until a couple days ago so I assumed it fixed it.... but, alas no dice.
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Apr 27, 2014
Windows Action Center displays this error: Restart to repair drive errors
We found errors on a drive. To repair these errors and prevent loss of data, restart your PC now. The repair could take a while to complete.
The restart completes (doing very rapid checks), and after a minute or so Action Center displays the same error again. This happens every time I start the computer. Sometimes the computer boots straight to the Start screen, and sometimes it boots to a blue screen with the option of sending a report to Microsoft before completing the boot. Sometimes it sends a report with no action required.
I have checked the hard drive using PC Checkup with MyDell, and with TuneUp Utilities, and no errors are reported. Using CHKDSK C: /f /r /x does not complete, but gets stuck at 13%.
I have also used chkdsk to check the two USB external drives that I use, and no errors are found.
[Windows 8.1]
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May 13, 2013
I don't know why but it has randomly started doing this in this order-
1. I turn it on, it does the normal start up screen of "Toshiba" and the loading animation underneath.
2. After a long time of waiting it takes me to a black screen. It stays that way for about 5 minutes, sometimes it does not do this and skips to:
3. Blue screen of death. It tells me it is going to restart and stays on this screen for less than a second. It repeats all 3 of these steps and does not stop.
Toshiba Satellite L850D-12P
Windows 8
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Sep 15, 2014
He says the last thing the computer did was a windows updated and the day after did not start, when i start it so comes the logo forward "VI10" and a loading circle below for a 1min or 2. then you hear the fan is increasing and it is reading something, then it jumps to a black screen for 1-2 minutes then comes "Preparing to configure Windows".
I let it stand for six hours before I turned it off and start looking try start it in safe mode, have used boot setup before on XP and W7 so know how it looks / works but I can not access it anywhere, I read somewhere you could force it with F8 but do not work .
Also try to bot with cd = same shit
it is a :: Sony VA10
Intel inside Core i5
Model: SVE151J13M
Windows 8
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Jun 13, 2013
Okay, this is for a Asus G46VW with Windows 8,
I saw that there were updates to be installed and I had to restart my computer, so I did that, and when it turned back on, I got the error message 'your pc ran into a problem and needs to restart. We are just collecting some error info, and then we'll restart for you'and it stayed there for less than a second and went straight to a black screen where it doesn't do anything and basically forces me to manually press the power button to shut it down. It has been doing this in a loop for 5+ times, and I don't know what to do.
This is a laptop and I do not have a Windows 8 installation disk. I have tried looking at every other thread from every place I could find and could not find one that didn't talk about using an installation disk, something I don't have!
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Dec 27, 2013
I just purchased this Laptop yesterday, was installing programs and updates. The updates finished installing, asked me to restart the PC which I didn't do right away because I was installing programs. One of the programs asked me to reboot into safe mode so I did. When the PC rebooted, it said the updates were installed 100% but then says SOMETHING ALONG THE LINES OF "Updates failed...reverting changes". This loop as been going on for hours now.
I have had success in getting into the BIOS by pressing F12 upon startup. I tried changing the boot order to boot from my bootable startup repair DVD but it didn't work!
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Aug 22, 2014
I bought my new laptop with Windows 8. It did download some updates so after ask me do to a reset.
After on my screen I saw :
Failure configuring windows updates
reverting change
do not turn off your computer
And it's still the same for 2 hour i don't what to do, cus i cant log in to restore windows.
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May 24, 2014
After a BSOD and utter failure to boot (presumably a critical OS file damaged) I ran the recovery tools for a total factory reset.
Connected to the internet and worked for an hour or two, then tried a reboot. Windows update had 104 updates to process. It did them, then "Failure configuring Windows updates. Reverting changes. Do not turn off your computer"
This should take half an hour. After 90 minutes it has rebooted 5 or 6 times. It keeps reverting to the same "Failure configuring Windows updates. Reverting changes. Do not turn off your computer" message. Looks like it might want to reboot through each of those 104 updates.
I'm going to repeat the factory reset and the FIRST thing I will do is disable updates. I'm going to see how long I can work without any updates.
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Jun 28, 2013
When I download some windows 8 updates - not store updates - and restart the PC. After windows boots to desktop it shows me that they are all installed, but after a few minutes they come back as uninstalled and when I install them again the problem continues. What should i do?
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Jul 28, 2014
WINDOWS 8 PRO. I am trying to do normal updates and I can download them. When i do the restart I get FAILIURe TO CONFIGURe UPDATES. I believe i deleted something but nothing in trash. SYSTEM RESTORE IS my friend but i can't go back pass the 10th of this month...different problem.
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Feb 16, 2014
So some background. I had issues with being able to install ANYTHING from an MSI file. Then I wasn't able to install any updates from Windows Update. I then reinstalled Windows, and am now facing the same issue after a few days. I would rather not reinstall yet again.
I tried doing System Restore, but it just hangs. Windows Installer hangs on "preparing to install".
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Oct 30, 2012
I have problem with Windows Update and i see that i am not only there. My problem is, after install updates and restart system, i get message after some time "Failure Configuring Windows Updates. Reverting Changes ..."
My Windows is Windows 8 RTM and i tried install updates manual but nothing change.
I attach screesnshot where is problem in updates ...
1234.jpg12345.jpg123456.jpg1234567.jpg12345667.jpg
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Jan 17, 2014
I'm constantly trying to update my Windows 8 but I'm unable to do so, because everytime I try to update it, it fails to install because of an errors. To be specific, its two updates with different errors 8007371B and 80073712.
Those two updates are the only one showing up. Their id is KB2856373 (Update for Windows 8 on x64 CPU's) and KB2781197 (Security update for Windows 8 on x64 CPU's).
I have already tried sfc, chkdisk, Windows update diagnostics from Microsoft website, resetting the services, Windows build-in tool to fix Windows update errors and nothing worked.
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Nov 7, 2013
I recently built my own computer, and have been using it problem free for a while up to now. I realised the lack of computer restarts for updates, and I noticed that I have updates that need to be download. When I tried to download the updates, The progress seemed to stop. Thinking this was normal, I left the download to be. When I came back to it, It said that windows could not install the updates. want to try windows 8.1
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Feb 15, 2014
My computer seems to continually go through a loop of BSOD over and over and there's nothing I can do about it it starts as soon as the computer is turned on.
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Apr 13, 2014
I've recently come into a problem booting up my laptop. Just downloaded the new nvidia drivers and rebooted my laptop. Now im getting the bsod and I can just make out that it says driver irql not less or equal before it reboots and goes through the whole process again. I've tried using an installation disc to try the automatic repair or whatever its called but after about 10 tries it keeps telling me windows couldn't fix the problem. Is there any chance of recovering what I had? I've tried a system restore but it keeps telling me I need to select my operating system (?).
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Jun 14, 2013
This is the error I am getting when I start my laptop. "Windows could not complete the installation. To install windows on this computer , restart the application"...
Windows 8 64 bit , Dell Inspiron 3521 , 1GB graphic card 7670m , intel 4000 series, 4GB ddr3ram, i5-3337u 3rd generation
Just bought it 1 week back , and I didn't back up the recovery partition and i did not got any recovery disc or installation cd with the laptop.
I tried to restore the system and was confused and selected recovery option, in dat I selected reset your pc, it didn't asked for any windows installation disc or back up disc and it took 30mins to complete and asked to restart ...after that I am getting this option .
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Apr 4, 2014
I cannot use programm as you recommended, because my windows gives bsod on start.
I was playing DOTA2 (Steam) , then i got BSOD. I got bsods again and again after restarting computer, and trying to restore system.
I have second system on this computer and can access any files on damaged windows, but this system is linux and i can not start your programm to collect crash data.
I can not start in safe mode too...
I am uploading all my c:windowsminidumps folder...
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Nov 15, 2013
my problem with my laptop is Windows 8 BlueScreen and also Restart my laptop Without display BlueScreen and sometime this happened for more than 1 time regularly. this problem is happend Sometimes more than twice a day, when i'm doing regular things like reading a .pdf or watching a movie or gaming.
note1: Here is the .zip file created after i've ran SF Diagnostic Tool Scott2020.rar
note2: 1month ago, Updated Windows 8, and components drivers (video, audio, ethernet).
note3: Last night, I installed last updates for Windows 8 Completely.
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Aug 5, 2014
I want to get started with WP8/8.1 dev and I decided to dual boot on my work laptop (Mac Book).
The problem is I don't want to use my Dreamspark (OEM as far as I know) license on my work PC since it's an academic license if I'm not mistaking and this might cause some problems at work, and I also don't want to activate it on my 6 years old PC since I have some projects still going on and I'm planning on upgrading sometime next year.
So my question(s) is simple: Can I install the 90 days trial of Windows 8.1 Enterprise and reinstall again, on same PC after the trial is over?
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Aug 23, 2014
I need to install the .Net framework 3.5 sp1 on Windows 8.1 for Autodesk 3ds Max for work. I initially noticed this in the Max installer...just quit installing and says I need to connect to the internet. Of course I am connected just fine.
Tried Windows update, gave me this error: 0x800F0906
Tried enabling .net 3.5 from the features menu, but got the same Windows Update "connect to the internet" error.
I tried using command prompt to do this command: Dism /online /enable-feature /featurename:NetFx3 /All /Source:E:sourcessxs /LimitAccess
That did not work, even with the installation media inserted, CMD gave me error 0x800f081f saying it could not locate the files on the Windows 8 installation disc (YES I DID INSERT THE CORRECT DRIVE LETTER)
I even copied the sxs folder directly to my C directory, directed the command to the folder itself and it still gave me the same error. The only thing I can think of to actually make that command work is if I had a Windows 8.1 disc instead of 8.
I've tried downloading multiple "offline" installers for it, but they all do the Windows Update crap that got me into this in the first place.
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Apr 9, 2014
Ive installed Update 1 on two of my three desktop PCs but on my main PC, it's not showing up in the MS Update window. I tried installing it manually via: Download Windows 8.1 Update for x64-based Systems (KB2919355) from Official Microsoft Download Center But it says this cant be installed on that PC.
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Oct 17, 2013
I'm running Windows 8 at the moment and I am trying to get 8.1 installed.
I go into the Windows Store......and I get no option at all to download and install 8.1. Windows updates are on, not sure if that even matters though. Windows Store is just not giving me any option to install it, or even tell me that its available to download.
Now, I'm in the UK, but as I understood it, Microsoft's release of 8.1 was global. I have also done several reboots of the PC, no change.
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Jun 22, 2014
I was running windows 8.1 back in January and it crashed during an update. After that, the system wouldn't start and just kept on going round in circles trying to fix itself. (See thread 'Solved: Can't fix windows 8.1, PC locked. Last post 28-2-2014.)
Under diagnostic tests at a local PC repair shop, a hard drive failure seemed to be the problem. Since it was under warranty, it went back to PC World who sent it back to Lenovo. I got it back in March but all they did was a system reset, putting it back on windows 8.
Everything is now working fine apart from one fact. It won't update. I just get the 'failure configuring updates, reverting changes' message. My metro tiles stopped working yesterday as well. I presume this is also an update issue. Under investigation it appears updates have never been installed. I came across a message saying the place where windows stores updates has been moved. How do I repair this, since the windows update troubleshooter doesn't work? I am fairly conversant in DOS, but it's been a while.
I'm using a Lenovo Ideacentre B340 running windows 8 with the following spec:
Intel Pentium CPU G645 @ 2.90GHz
DDR3 SDRAM
Lenovo Mahobay motherboard
440GB Hard Drive
I have enabled safemode startup on the F8 key and everything of importance is backed up.
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Jul 19, 2013
By default the time for my laptop to restart after installing updates is 2 days! Can I reduce this time so that my laptop will restart when the update is done whilst I am out?
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